3WiseSlaps

The One About Customer Service and AI

Ini, Paul, and Manny Season 3 Episode 4

In this episode, We explore the mental and emotional toll of working multiple jobs and how it impacts overall wellbeing, alongside critical conversations about healthcare systems, customer service experiences, and the rise of AI in creative industries.


Speaker 2:

your mental health starts like because it's like you wake up work till you go to bed. After you finish work, eat and go to bed. Every day will just be dreadful.

Speaker 1:

I don't know like personally. For me it's always been like. I don't know, I just feel like working two jobs is just slavery.

Speaker 2:

I already hate working bro more than day slavery, I already hate working and then to show up twice like bro, like come on like I get people do that on the sct.

Speaker 1:

But god damn it, man. Like even me, I need the peace, bro. But first I want to go and study and you know, crack once one code or figure out entrepreneurship and like apply for a second job. But sometimes man like that she's also dreaming that you just want a lot of jobs. Yeah, let me just get paid, I'll do for a second job. But sometimes man like that shit's also draining, that you just want a lot of jobs, so let me just get paid.

Speaker 2:

I'll do it for a couple months you know, maybe like nine months, and then I'm out you know, I'm at this stage of turning my second to Airbnb yo you're one of those guys who are like Airbnb, I need, I need because, like two jobs, two jobs taxes. Income tax is one of the highest yeah taxes they take from you, yeah, but like, uh, self-employment, this thing is not necessarily that high, but you're not and any renovations I do, I can put on that loss as, oh, I'm renovating my place for this business so it doesn't.

Speaker 2:

It comes out of my pockets, but then it helps reduce my taxes at the end of the year.

Speaker 1:

Yeah.

Speaker 2:

I'm like I'm trying to figure out how am I going to put this to my partner Like yo? So do you mind if that's a con room. You wake up one morning and just see a stranger. Nah nah, nah, nah, nah, nah. I don't care, Airbnb boo.

Speaker 3:

Like yo, you have a newborn baby in the house. Hey bro, airbnb bro. I'm sorry, I'm anti-Airbnb. Yo if I give you all my reasons for being anti-Airbnb.

Speaker 1:

Like in general or just.

Speaker 2:

In general.

Speaker 3:

The company is just. The whole business model is terrible, like, okay, first and foremost, when I was a tenant living beside someone that had an Airbnb that was renting the Airbnb, there's something very weird about seeing a new face every day on your floor is very strange, like if you've never experienced it, you not really know what I mean. Right, like just like anybody. There was one time where Ochoa was like coming out of the elevator and she was like, yeah, the creepy guy was following me.

Speaker 1:

Oh, I was like In your last apartment. Right yeah, in the last apartment.

Speaker 3:

Oh, okay, I was just like yo, what the hell. So that's one reason why I kind of started to detest Airbnb. It's just kind of. This is why most people like the residents that live beside Airbnb. They're the ones that actually start making so much noise about it that there's extra food traffic in their building. They're feeling unsafe, blah, blah, blah, blah blah. And then that's why now most cities are um um. Most cities have legislated against airbnb, like slapping, like huge taxis on it or just outright banning it yeah like.

Speaker 3:

Another reason why I kind of hate airbnb is the greed that it like like the greed people's greed on airbnb downtown toronto right now bro average average airbnb is like 220 bro, and it's trash.

Speaker 1:

There's no even like and it's like a fucking like a small cube and like

Speaker 3:

some greedy people are charging 450 a night.

Speaker 1:

Oh the fuck bro there was one.

Speaker 3:

I was trying to get the airbnb and the guy is telling me oh, do you need amenities?

Speaker 1:

I'm like what the fuck is like. Oh uh, I'm talking about like parking the gym, the sauna. I'm like it's not all part of the like I'm not living in the apartment, it's like no, it's 25 dollars per night for amenities extra that's why, like, I'll be honest with you, yeah, like, okay, I don't. I don't mind commercial real estate. I hate real estate as a money-making scheme.

Speaker 3:

Yeah.

Speaker 1:

Because I feel like it's like I hate it. I hate it is a strong word, but my issue is that everybody goes to real estate just off rip, oh, I want to invest in real estate. But it's like, yeah, but now Canada is now also dealing with housing crisis. That's why the Airbnb that's also another issue with the airbnb yeah, yeah yeah rent, buying our condos just all those apartments and then just bloating the prices.

Speaker 1:

You know I'm going to rent for airbnb. It's like, yeah, because you can't do it soon, those doesn't mean you should do it, so maybe leave space for the other people, right? I think that's the issue with the western world, like. In my opinion is there?

Speaker 2:

no, capital is at its finest right because it's like you know. Yeah, it is but it is.

Speaker 1:

But you know, if you, if you look at it properly, we're like literally dehumanizing ourselves, because, for example, in covid, when even I've not even covered, like we can even keep it locally, like I remember when there was this news about ecoli, like just in pembina, bro, like you know, south Winnipeg. I remember that day, bro, like they announced E coli was in the water, or that shit. Bro, we went to Safeway, my brother went to Safeway to get water, bro, somebody was carrying like five packs.

Speaker 3:

Like bro, come on, like, come on, it's like it's kind of weird.

Speaker 1:

It's's like people are lying up every man for himself. Yo I got there first and I want to take up all the time. I see that shit everywhere like even at the mall, like, let's say you go to the cashier, for example, someone is catching up with the cashier. It's like yo get the fuck out. I get out of your time and you know easy, let me focus on the customer. Give me, but it's like bro, people are behind you.

Speaker 3:

Like hurry the fuck up bro. No, people don't care, man, that was like COVID, right, that wasn't even COVID, bro, like the tissue paper.

Speaker 2:

Yeah, but it's toilet paper. Reminds me of COVID stuff.

Speaker 1:

Yeah, exactly, and like oh yeah, I bought all the sanitizer because I'm business savvy, bro. You know, everything should be fucking. This woman, what do you call it again, that woman? I like, I don't know this. Show you guys to like mess you up oh yeah, she's like in the US, a car about him, but apparently like she drew the LA fires hmm, she basically started like started announcing her.

Speaker 1:

I think it was like an air purifier. This is the LA Fires. Oh sorry, all my friends in LA, I'm sorry for your loss. It's really sad what happened, but on the side. You know, like I'm launching my new air purifier. You know, and it doesn't, it's also stainless, it doesn't catch fire. So, like you know, wow, and it doesn't, it's also stainless, it doesn't catch fire. So, like you know, wow, it's like dude, is it now you want to market air purifier?

Speaker 3:

yeah, capitalism is shit bro, it's just like, like, there's a whole school of thoughts on twitter. I'm sorry I'll never call you x, but it's a whole school of thought on twitter where it's like housing should not be for investments. Housing should be for living.

Speaker 2:

Yeah, but it's tricky because then it's like, okay, if government then comes in and start imposing rules and regulations on that, then it's no longer free. It's no longer free market anymore, now it's.

Speaker 1:

Bro, the market is not free Like you're taxing my money, bro, my market, they're taxing me so heavily that taxing you are doing is also part of the market it's also. It's also another like arm of the market, because you see they were saying free market, but it tax everything and through your taxation is regulated anyway, yeah, so it's not really like a free market, but it's still it's free market except what the government needs to do. Yes, so, but the government is not the hand. That guy pretty much yes.

Speaker 3:

That's why they say only two things are sure in life death and taxes.

Speaker 2:

Yeah.

Speaker 3:

So, after taxes, we can talk about every other thing.

Speaker 1:

Every other thing. Yeah, the market is free, other than the market is not free for shit. After taxes, the market is not free, but the market is choking, right now, bro, let's be fair.

Speaker 2:

The government is saying man must choke too.

Speaker 1:

Now, that's what I'm trying to rationalize. That's why, like you know, I don't really get mad with americans. Canadians are saying yo fuck that. And in my life you might not sending 30 million, 300 million, selling guns, sending all this shit to ukraine and for your war efforts or whatever like, but you're charging me that I'm not even making that much. I'm going to charge a lot of taxes on people and everything so it's like you're. You're, bro, the canadian minerals you have first dibs. My taxes, my paycheck, your first dibs yeah I buy some.

Speaker 1:

You have first dibs you have first dibs on every thing bro yeah plus the minerals. I don't even even see those minerals. Canada, canada's minerals.

Speaker 2:

Whoopsie dollars are affecting me I don't see that I'm not getting paid for minerals I'm not getting peace for minerals, so yeah it's a balance right, because then the other one is you go to the, to the hospital, even though it's a long wait, but after you finish the hospital you don't get a bill you don't, you don't get. You're not in debt because of medical procedures yeah, but medical bro.

Speaker 1:

Look at, the medical industries are trash. I promise you those guys, exactly your shoes are trash, I promise you those guys. Let me be honest with you. I feel like whenever there's a healthy ecosystem and what I mean by that is like okay, now you go to the doctor, the back-end work is amazing. You don't even see everything's abstracted.

Speaker 3:

Yeah, you just go to.

Speaker 1:

For science folks, everything's abstracted, it's like you don't even have to know what your family doctor is making peace off your fucking.

Speaker 3:

Oh, I have a headache.

Speaker 1:

Yeah, right, right, whatever, yeah, yeah, yeah, I won't file this fucking shit I'm not gonna pay like two kill for your stupid headache that I just came in for yeah, I don't care like because someone has to pay for it either.

Speaker 2:

Is you pay for it, right?

Speaker 1:

there, I understand, or you pay for it in your taxes yeah, bro, yeah, but bro, like the mineral resources already. Yeah, let's stop buying ourselves bro.

Speaker 2:

Yeah, no, but I the mineral resources already should go out by taxes like let's stop buying ourselves bro, yeah, no, but I understand like the.

Speaker 3:

I understand like taxes, like being taxed this high for free healthcare. The only challenge I have is, though, like the, the quality of our healthcare system is still not where it should be, and you can't really blame them because obviously it's free in quotes bro you know what I mean. But like you still have people like, even just recently I was reading a story. There's always a manitoba health story in winnipeg, free press every week, like something.

Speaker 3:

Something like the other day I was reading one about this older man that needs a triple bypass, the heart surgery, and normally you're supposed to like have the surgery. I think he's within three to six months of like diagnosis, right, and the man is like they're like, oh yeah, we'll book you in for surgery. Just we just need to wait for the surgeon to get back from holidays, like sure, wait. Uh, when is that? Like in two weeks? Two weeks came and when they never called him, they never did anything. So he called back like oh hi, have you guys booked the? Have you guys booked the surgery? They're like oh, no, not yet. But you said the doctor is not available. Is he back? Yeah, doctor is back, okay, so when is my surgery?

Speaker 1:

I'm sorry you're you're dying.

Speaker 3:

Bro, they're like they just the guy found out that they bumped him down to like some low level of importance, that like he's not really in dire need of the surgery so, and like people are dying every day from missing, like being on wait lists, it's just it's kind of like dark and scary to think about.

Speaker 1:

Nah, nah, nah, bro, it's not even like it's dark, but don't wind me with the free stuff.

Speaker 3:

Just keep that Like pocket, that shit Don't even wind me. I order you subsidize the fucker right, yeah, yeah, yeah, and you subsidize like bypass all those things.

Speaker 1:

I don't mind giving you my savings for that shit bro yes, but that's you that have savings.

Speaker 2:

What about people that don't have savings? Okay, I have to go through that bro.

Speaker 1:

Then, bro, you stay on that with me. Yeah, no, there needs to be an other option, right? Yeah, like I mean, let's have tears there's there's is there.

Speaker 3:

Is there a private sector in the health care in canada? Because I hear people looking to it that they. I think there's a bit of private, it's quietly done.

Speaker 2:

But because it's against the, we are not supposed to do it, but everything I know.

Speaker 1:

I mean that's the thing. When we say corruption is everywhere, like apparently nigeria, there's private airports and private airstrips really so you think. You think the elites are going to join you bro.

Speaker 3:

What do you think I would?

Speaker 1:

the elites are going to join you to be lying bro what you think I'm going to see that eye sore with your niggas.

Speaker 2:

I think at the end, right money, money talks like when you have money you're like I don't want to go through this shit.

Speaker 1:

I don't want to go through the weights.

Speaker 2:

I don't want to do this thing, but the other downside downsides, that is, then those privates will be funded more because it was private donors and for paycheck. Then the health system already is already struggling let's then, bro, when you take out. When you take out that like backing, because right now is everybody, so the pressure is on it because it's everybody the one is now low income earners that end up having to go through that, or middle class and then going through that.

Speaker 2:

That's when you see the real scale of like we don't give a fuck about you.

Speaker 3:

So you're saying that they're going to. They're not going to pay as much attention to the public system If we had a public and private right and we're trying to fine tune the middle ground, are you saying that? Don't burn the middle ground.

Speaker 2:

I mean there's no middle ground. Don't burn the middle. I mean there's no middle class. So you're saying you abandoned the public system. It's like everyone for himself. It's like it's like figure your shit out yo, oh you don't have money, damn you can go here, though you can go here, but I won't die, you might wait for 48 hours before you see it, but like at least it's free, at least it's public.

Speaker 3:

Sorry, do you have money to pay for it?

Speaker 2:

oh, if y'all want oh, come on, come on yeah, we're here to help you.

Speaker 3:

For sure, we got you. There's no winning situation like in the states, like one medical incident can get you bankrupt yeah, bro, ledge yeah like just one. Yeah, like it's. I think I said this. When Nigerians go to the States, there are non-Americans who have you ever heard of birth tourism?

Speaker 1:

Yeah, where they go to the States to go and give birth. You'll stay there for a year, bro.

Speaker 3:

There's a part they don't tell you, bro, that they leave the hospital with a massive bill, because it's not free man?

Speaker 1:

Oh, because that kid is not. You're not American, you're a visitor. I mean it's a subject for paying for a passport. Pretty much.

Speaker 2:

It's not you getting the passport, your child, however.

Speaker 1:

Exactly, you're buying it for your child? Yeah, pretty much.

Speaker 3:

But what do you think happens? So you leave the hospital with the I'm pretty sure it's close to 100K bill yeah, it should be To have a kid. You go back to Nigeria, you act like that bill doesn't exist, even though your kid is now American. When they are 18, they decide to go back to the States and then they try their hands on the system. Don't you think at some point they're going to jam that bill?

Speaker 2:

Yeah, there's no way. There's no way. It just magically just appear. There's no way.

Speaker 1:

I mean, you hope that it sets classes up, you hope. I mean you hope that wherever I strain that shit I actually have to feed me a lot of Nigerians don't tell you that they get the bill and just like ignore it bro whole time I just thought that you know America would be like you know what, if Forrest is in, I won't give you a pregnant. They didn't know they didn't know. Give birth to your. I'd also give them a green card Like free of charge.

Speaker 3:

Okay, Sure, Damn man that bill. I'm pretty sure it's close to 100 grand.

Speaker 1:

I'm sure it is bro, plus bro. I mean, imagine the woman she's going to have like a private room.

Speaker 2:

Because that's the one even in Canada here, right. There's private semi-private, our like tears right if you want the war, if you want to be like just only curtain sharing between you and someone it's free.

Speaker 3:

Like wartime, yeah. But if you're like yeah, but I don't, I don't say wartime, but like wartime, like when everybody just enjoy, just ask your body parts and legs yeah but I don't think. I don't think they do that at the women's hospital, though no, not women's, same that we had.

Speaker 2:

They were like yeah, so what would you guys like A private? This is the amount Semi-private, this is the amount the word free we're like yeah, private, please.

Speaker 3:

Yeah, but the women's hospital was pretty good. That's where we had ours and like because it's specialized for that they have so many rooms.

Speaker 1:

Good healthcare system compared to like other compared to. Like other problems, they don't have any healthcare system though bro.

Speaker 3:

I think they were all struggling with the same issues long wait times.

Speaker 1:

Yeah, long wait times, but like it is worse. It is worse in certain places very little specialists

Speaker 3:

yeah, like bro my orthodontic treatment has been. I don't want to call these guys out cause call them out, bro. I don't want to call these guys out because some people in the establishment are nice and it's nobody's fault. I think it's just the scarcity of specialists because, Otto is a specialist as well they're not just regular dentists so the first guy I started with very nice guy I got like 6 months into my treatment dude says he's relocating to calgary okay fine so like the, the, the establishment is corporate.

Speaker 3:

You know, when they say it's a corporate establishment, meaning like the, the, the, the doctors are hired yeah, do you know what I mean? Yeah, and that when I first started I was kind of a red flag. I was like he's the only author in this establishment, right?

Speaker 3:

and it's not as if it was a huge establishment but one orthodontics seen all the patients in that corporate location so he leaves, then they have to close down that location. Apparently they have to close down that location. Apparently they decided to consolidate, move all their operations to the other location because they had to in Winnipeg, so they moved everybody. So that was my second like what the fuck. So my first what the fuck was like why is this guy leaving? Second, what the fuck is like. Okay, I picked you guys because you were close to my house.

Speaker 3:

Now you're moving me all the way across the city and I have to. My appointments are like every two months and stuff I have to always drive down there okay. I'm still at this point, I'm still chill. I meet the new author. This time around is a lady, like an Asian lady, really chill, really nice, I'm enjoying. I'm like, okay, I'm enjoying my treatment, boom, she gets pregnant. She says she's going on mad leave.

Speaker 1:

Nah. Like no, but see, that's the thing I realized about doctors in this city man, they like to have lives.

Speaker 3:

Bro. They have lives now. They have lives, bro.

Speaker 2:

I'm sorry you can't have your life Bro like the doctor was saying like I don't know, I'm sorry, like you're saving lives, I don't know, I'm sorry, I'm sorry.

Speaker 3:

I'm like imagine how, imagine if Superman was clocking in and clocking out with you.

Speaker 1:

I said no.

Speaker 3:

I can, bro, let me, before you continue the story, hold that thought here. So now she goes on mat leave and when, current day, now they're looking for an auto, bro, they cannot find a doctor that is free enough to take on all the patients that two other autos, because now they have to, you know, find a replacement for the replacements. Nah, nah, listen, listen or do it, because now they have to you know find a replacement for the replacements. Nah, nah, listen. So now I'm just. I was like when is my next appointment?

Speaker 3:

they're like we'll call you once we find a doctor, we'll call you so don't worry about it just hang tight.

Speaker 2:

You know, hang tight we are protesting for any conveniences, but just try to hold those jerseys. Let's get a screwdriver, bro bro, we need more specialists.

Speaker 1:

I think that's the bottom line, I think the incentive is because the pay compared to if you go to the states is way higher, so it still comes down to money but think about it, though at this point it kind of boils down to demand and supply, like at this point, and not even just the cost of their degree, you know that alone is already ridiculous, right? So you're already paying them high, but now you're now also dealing with the demand of these doctors as well. So now that's just, they're not slicing. Like you know, that's just a two multiplier for your fucking income.

Speaker 3:

So how much are they really earning at this point? That's true because you're competing with other cities too right, that also want that talent, exactly, exactly, so it's like where, where we'll give you the most money.

Speaker 1:

You're not gonna be like, oh my patience yeah, I'm gonna be here for you like fuck that you're like, yeah, peace out, talk to us, man, you might not criminals, man. I'm sorry, like bro back in the days to save the day. Nah, not a day.

Speaker 3:

I was like yo bro, please like. Bro everyone. Just honestly, if I was, I don't know why we cannot just prioritize like why can't we just invest more in healthcare? And every time I say that, like, more money cannot just fix the issue. I'm like are you sure that more money can't? Like, if you were competing like salary-wise, won't you be able to retain talent in Canada?

Speaker 1:

Yeah, like I don't know, I don't know, I think Canada has pressured itself like a footstool for like everybody Like, in my opinion, like, for example, it's like Manitoba. Everybody's like oh, oh yeah, I'll just come to school for you. I'll come to Manitoba for school and then pew, I'm out somewhere else. Oh, I'll just go to Toronto for a while and then pew, I'm out somewhere else or I'll stay in Calgary, but everybody ends up in the States one way or the other because there's just more business but here, like I mean, what's what's like, what's the onus of staying here and practicing, like what's really the point?

Speaker 1:

I mean, I'm thinking to myself that I mean that guy's your orthodontist, orthodontist in that clinic, right, he's the only one already was a salary, yeah now the guy is saying he wants to leave now. Bro, I don't even blame them. They let him go because that guy can't be getting a million dollars a year yeah at this point because demand is crazy like demand for Otto is crazy.

Speaker 2:

And yeah, man, I don't know, I don't know and the guy probably doesn't get any chill time, any down time it's more from like as one person is going and that person is coming from. Like he made his start to the end his schedule was crazy back then.

Speaker 3:

He didn't used to work I believe it was Thursday, fridays. He only used to see patients Monday, tuesday, wednesday.

Speaker 1:

Yeah, man, that's the noise, it's normal. I don't even blame him. But you know, like, bro, I remember the doctor. I was trying to see that she called me. It's like, oh, that she wants to book you follow up. I'm like okay. And she's not like, oh yeah, that I should book anytime from 9 to 5. I'm like I know it's nothing pressing per se, it's not like this one blood work that she's getting back. So I'm saying to myself it's like, but I said, does she work like this on Sunday? No, okay. So public holidays on Monday does she work? No, they don't like the doctors in the US, for example, that.

Speaker 3:

I talked to like bro, those guys I was just talking to one yesterday. I was like, oh, it's coming in today and it's coming on Sunday. I'm like, damn, I'm like no, of course, because like they pay them, like if you're a private doctor, like you're a specialist in the States, and like somebody's somebody's about to die and they're 40k to save their life bro.

Speaker 1:

Yeah, but they won't incentivize them as well yeah, you know a lot of them will do. They'll do this with screening checks and they ask you are you depressed? Do you have your house? Are you everything this week?

Speaker 1:

ask you that question, but it's not good to like help you just asking a question. I'm gonna get paid for asking those questions. So they get paid for like really, really mind, like anything like they're recording your chart again paid for it. So I mean it's they seem to have like they have like affordable care act. They have affordable care too. It's not like they're just like you know, like Obamacare.

Speaker 2:

They have Obamacare, but that's the one that the that just other guys are trying to they're trying to Trump is trying to get rid of now bro.

Speaker 3:

But even obamacare is even not that cheap either it's not like, yeah, it's not gonna be cheap no, working on the other side of things though, like on the insurance, like as like working for the insurer, because I've had that experience working on that side is like now. I kind of see some things like on paper, right the, the plant can say, oh, it covers this, however, there's only a limited amount of money they have limited coverage and they can't just give everybody free willy nilly, like oh, you want to have this $7,000 procedure?

Speaker 3:

okay, come and take.

Speaker 1:

I won't come at 35% in fact 50% with under-reasonable and customary charges. I'm like bro.

Speaker 3:

Yes, now insurance is a whole other thing. I don't know, man, it's, the human body is just, it's so delicate, yes, yet so like, what's the word? What's that word for like? It's delicate, but like it's very rugged, it's very yeah yeah yeah, it's built to last it's built to last.

Speaker 1:

But yeah, try it and test it, but yeah, very delicate, because one tiny thing, yeah, man I can't even lie because you know the weed and the smoke and the drinking and shit yeah, it's just god's grace, it's just god's grace

Speaker 2:

it's like once you smoke or once you drink. It's like minus you have your total life minus five have you gone?

Speaker 3:

through the life insurance process. Obviously I'm a I'm an advocate for that. I think everyone should get life insurance. I think everyone should get life insurance, but it opens up your eyes to also all the things that the insurance companies bro, I tried one day I'm not gonna give you I tried to like do this kind of life insurance one bro.

Speaker 1:

By the time I put on my sins no, obviously you wanna.

Speaker 3:

If you want the, that I'm also never smoke, never yeah yeah, no, you have to. No, obviously like. So what is that smoking? What is that smoking?

Speaker 1:

No, what is that?

Speaker 3:

They obviously take For non-smokers. They will say you have to have stopped smoking for about a year.

Speaker 1:

Yeah, okay.

Speaker 3:

Yeah, and if you say you stop smoking for about a year, they will take your word for it, but then they're going. Can do is take do your blood test, see if there's any nicotine in your blood and nicotine like doesn't really stay like that long right. As long as you haven't smoked a couple months, I mean, I won't say you should lie to your insurer, don't lie to your insurer.

Speaker 1:

I mean think about like. I mean, I feel like the canadian insurance is better. I mean think about like. I mean I feel like the Canadian insurance is better than I mean the American one, though yeah.

Speaker 3:

I mean, no CEO has gotten merked for this yeah, of course, no, no, that insurance in America is, and that whole thing has kind of died down now.

Speaker 1:

But yeah, it's still the norms. Man, I can't lie, you should probably get.

Speaker 3:

You should get like an insurance, like specialist or one of those people to come to our podcast one day.

Speaker 1:

Yeah, yeah, and let's actually talk life insurance and shit, yeah, and other forms of insurance, just to help our listeners, yeah bro when I was working in Canada, because I worked in Canada life like years ago and I remember I was doing life insurance calls, bro, and I just see these children and their parents have died Sometimes. I was crying like hey yeah, like I'm going to call and be beneficiary of this person's account.

Speaker 1:

And my grandma died and I'm like, oh, sorry for the loss, Like yeah, yeah, yeah, whatever, yeah, so what are the next steps?

Speaker 2:

What are the next steps Like?

Speaker 1:

niggas are like elated, Elated. That grandma is dead bro. I'm like ah, damn, what have you guys?

Speaker 3:

been up to this week, though this week I quit my second job, which was, I feel, much lighter.

Speaker 2:

Yeah, yeah, man, you're getting that extra time to yourself.

Speaker 3:

Yeah, I feel much lighter. Yeah, yeah, man, you're getting that extra time to yourself. Yeah, I feel much lighter. I also had the feeling of guilt because I don't like quitting things, but this was necessary because, yeah, it was affecting my first job, my main job, and like my mental health and like the money was not even that great for real, it wasn't bro it was just about minimum wage like you're asking like you're talking about, bro, I'm answering almost like 30 calls a day nah, that stinks man it was too much man.

Speaker 1:

I don't know, man bro. These times, man, you work, joy. They're trying to squeeze your fucking head, bro they're paying you a certain amount. They're trying to collect twice the amount of efforts from you, bro like all the KPI bullshit it's like yeah, your performance nah performance

Speaker 3:

like I hear I hear all the like corporate lingo, like oh performance improvement plan.

Speaker 2:

Yeah, yeah, we're crossing our t's and dotting our i's. So therefore, in case, if you sue us, we have proof to show that. Yeah, you're not. Yeah, yeah, I saw that online recently.

Speaker 3:

I didn't even know they put me on a peep for this stupid job and I was like I didn't even know. I didn't know that that meant that, like they couldn't fire you. Yeah, yeah so me, I was just like yep, I'm out, I just sent out, and I gave them their corporate lingo too, unfortunately I was like.

Speaker 2:

I was like, I was like it was like.

Speaker 3:

After considering it you know in depth, I've decided to take the difficult decision of leaving my role. Very fucking easy.

Speaker 1:

I'm elated to take that decision. Fuck y'all niggas, like you know also, but I wish you depended on me more, so I'll actually leave you guys in the fucking dirt.

Speaker 3:

I swear honestly, the like customer service should just be charts it can't, I can't lie to you, bro.

Speaker 1:

Let me be honest with you, because let me tell you why it can't because people be like I need to fuck the human being. Yeah, yeah, because they need to put all blame and responsibility on you, and that's why, like even with AI, no matter how good an AI is, but AI is just gonna be like assistance is but AI is just gonna be like assistant. It's not necessarily like answering your question and taking responsibility from you a lot of people that call want to just dump that responsibility of you.

Speaker 3:

That's like.

Speaker 3:

Oh man bro, like I don't even think human beings were designed to speak to that many people in one day or answer so many people have to like bro, people will call and like trauma dump on you, yeah, like like shit on you emotionally, like when I, you know, I'll tell someone, for instance, like oh, this is what it is right, then they have nothing else to say and then the next thing he wants to start doing is well, you, you sound like an airhead yourself. I'm like bro, like even simple statements like oh, I want to speak to somebody above you.

Speaker 2:

I'm like there's only God that is above me there's only God that is above me and you're like what the fuck, Nah, I feel you. Imagine taking that on the phone. Yeah, sorry, there's only God that is above me.

Speaker 3:

No imagine taking that on the phone yeah, sorry, it's only god that's above me. No, I won't. I almost lost my composure. Someone said that shit to me. Can I speak to someone above you? I paused, I was like someone above me for me.

Speaker 1:

I work, yeah, I love whenever I get to people like bro, email does passive aggressiveness like recently I was talking to like one clinic because they were doing like their insurance enrollments right, like they just unborrowed the clinic and everything. And then this doctor is like sending me, sending me emails talking about oh that, like what's happening with this enrollment, that he's not getting paid by this pair, he's not getting like their remittance and everything. And I'm like you know, I'm not like looking at your, like I actually okay, like send me the enrollment information and I'll read this thing. I'm just like yo, like honest, people are stupid. I don't read anybody. I don't read anyone in terms of I'm tired of your support. I'm also tired of the clearinghouse. If you don't figure this out right now, I'm going to go back to the previous year, just complain and rant. I'm just like, okay, cool, and I sent the document. There are three people in this fucking email, bro. None of them read this shit, no one read this shit.

Speaker 1:

I told you people don't read words you just have feelings, bro.

Speaker 3:

People don't read.

Speaker 1:

I mean, people like this, like you're not telling me that, oh yeah, and it's just this thread from ai. But I don't really care about if I love ai to like take over support jobs, bro. I actually love it, just so that human beings can just see themselves.

Speaker 3:

And then, yeah, I can literally turn against human beings in this format yeah, no, I think custom like support jobs, is this abuse that goes on, bro, like I sometimes catch myself when I'm on the other side of it, too right when I'm the customer calling in and because I've done so many support jobs, right.

Speaker 1:

Yeah.

Speaker 3:

I try to be a bit more empathetic to the agent on the other end. Yeah, but still, man, there's a lot of abuse that goes on on those calls. And speaking of people, don't read. I saw a recent Jeff Bezos like snippet when he was talking about how he runs meetings when he was in Amazon and he said things like they don't do PowerPoints. They don't do PowerPoints don't do powerpoints they don't do.

Speaker 3:

They don't do all those like come and give a, come and give a. Was it come and come and give a presentation he's like. Firstly, he doesn't like bullet points like what the fuck? Like you can't read.

Speaker 1:

There's no context like it's not, it's not detailed. I mean, that's what he's presenting, so he's like what they do is like they get all the executives for exec meetings, obviously.

Speaker 3:

Then somebody sends out a memo before the meeting and the memo is a detailed Word document it could be like three pages, right and then when it's time for the meeting, they actually take 30 minutes within that meeting to all read it. So they sit around the table and start reading. Everybody read it. 30 minutes, 30 minutes within that meeting to all read it.

Speaker 2:

So they sit down around the table and start reading.

Speaker 1:

Everybody read it 30 minutes quiet time.

Speaker 3:

And then after that. They then discuss. Because, he's like he found out that execs are really busy. If you tell them to read it before the meeting, someone's going to come and tell you oh yeah, I read it, but someone's gonna come and tell you oh yeah, I read it, but he didn't read shit.

Speaker 3:

Yeah, you don't read nothing. He didn't read shit because, oh, they're so busy and then they're gonna start bsing during the meeting, think, acting like they read it. But then when they all sit around the table and take that time to all read it together, then you cannot now lie that you didn't read it, because are you dumb?

Speaker 1:

I love that, like my best part about it. Like, did you read it? Did you read the document? I'm not start putting yellow highlighter. You're a fucking idiot, I'm like yo look at it this way clearly states this. It states it here and you're not seeing the way your tone changes.

Speaker 2:

I'm like, alright, bitch alright bro, you know I remember sending emails then it's like then it go Asper, my last email, asper yo, I was like I hope this meal Meals you well.

Speaker 1:

No, no, I want to fucking Put it in my head or when I'm on the call and someone is asking me the same shit Over and over again, expecting a different response.

Speaker 3:

I'm like, like I just said, like, bro, like I said I understand, yo, I'm so, I can be so, like I can be so Bad, in the sense that, like that time they were that, like that time I do it. They're always training me that, oh, you can repeat yourself, you're okay, it's okay to repeat yourself, but don't be rude. I was like, okay, now don't say it. Oh, I'll be like, yeah, as per, this is what I have to say. You ask me again. This is what I have to say. You ask me again. I'll say the same sentence three times. Since you want to ask me the same question three times, I'll answer you. I'll answer you the same way three times.

Speaker 1:

Yeah, man nah, I don't, I really don't. I hate talking to customers. I hate talking to clients. I hate talking to people that are like buyers, like or I talk to like a business, so I can insult you. I can also be passive, aggressive with you.

Speaker 2:

I'm not your boy. I'm not like you need this shit.

Speaker 3:

It's a partnership man, like all this this conversation is just bringing me back to all the different like customer facing jobs I've ever had like this one that you're saying now that about corporate like I've also had corporate gigs where it's like like where you're is business to business, right, it's not business customer, but like you're still speaking to a human being oh yeah, yeah right, it's still an individual.

Speaker 2:

Do you know what I mean?

Speaker 3:

yeah, and these individuals are still like, especially like there was one. There was there was one time when I was doing like some consulting gig where you actually have to talk to, like this, the decision makers, right, and was this guy I was talking to one day and he just didn't feel like we're adding as much value, bro, the way he chose exactly that.

Speaker 1:

You're wasting my when you get into that.

Speaker 3:

You're wasting my time like you know when and this is supposed to be like a CEO or something. Yeah, bro, those are the worst ones, bro. They are bro, because they will literally make you feel like you are useless. Yeah bro, yes, like what am I paying you for this time, right now?

Speaker 1:

one time that guy I was talking to one guy like when I started, like my new job, right, and the guy was like I was talking to the biller, this guy's bro, this guy's not New York.

Speaker 2:

Like New Yorkers are, oh my God, yeah, good ass he was just ranting, ranting, ranting, bro.

Speaker 1:

I lost it. Lost it Like man. He keep up. I'm like God. Yo, I keep up, I'm like yo, this guy's like I was like hey man everything I talk to him is sword fight bro it's like it's sword fight. The guy will bitch, I'm bitch and I have to talk to him like yo, bro, focus like I get, like I'm so emotional bro bro this time talking this meeting.

Speaker 3:

I'm gonna complain before we even get anywhere yeah, man, like the one I was telling you guys before we started about this old, older, older white man. You know this older white man. Once he knew that I obviously couldn't do anything about his situation, next thing you suggest I insult him. Well, you sound like an airhead yourself.

Speaker 2:

I'm like bro.

Speaker 1:

Your mom's tits are filled with air. Fuck out of here, man. Fuck out of here, man. Your mom is an airhead. Fuck you, man.

Speaker 3:

The world is, bro. You don't know how vile the world is until you take a support.

Speaker 1:

Call, bro sales support, nigga, you're gonna get injured. You're gonna get injured and after you do two of those bro, what? Yeah, that would be the day, bro, the first time they traumatized me and I was clocking for another job.

Speaker 3:

I should take two of those, and I'm like nah, nigga, nah, you can't do that.

Speaker 2:

You can't do that because I feel like people can see the narcissist over the phone. Face to face, they tend to be calmer. Only extreme people that would be loud. But a lot of times the camera face to face but on the phone.

Speaker 1:

Oh my goodness nah, bro, I mean it makes sense that people just hide behind avatars and do things man, it just makes a lot of sense oh, switching gears a little bit.

Speaker 3:

Have you guys seen um open airs? Okay, first and foremost, do you guys pay for the um? I?

Speaker 1:

don't, I don't, I don't well, you don't I don't, and the reason is because why, like I mean, I used to, I used to attribute in like setting context. So when deep sea came out, cursor came out, so you try everything, you just play around, but I feel like they're all pushing because chat is the original one so like I feel like he has this, this onus, to, like you know, make sure that the basic tier is like serious, so it's not. So you guys are okay that?

Speaker 3:

the basic tier is like serious so it's not.

Speaker 1:

You guys are okay with the basic?

Speaker 2:

chair, I do. I don't pay for chats by pay for being being.

Speaker 3:

Has. Yeah, pilots, because the one notes word Excel, yeah.

Speaker 2:

Microsoft's head.

Speaker 3:

Yeah, I think he uses all of this, and that's what I use.

Speaker 2:

Yeah, because since I already use that already.

Speaker 3:

so I just like Copilot is not bad, copilot is also not bad for coding. No, I've never used Copilot, I used Corsair for coding.

Speaker 1:

One time I think I was doing ah, I'm like bitch, like what are you doing? We call it hallucinations. Yeah, it's like ah, I see you've been on it Like what, what are you doing?

Speaker 3:

But the way I was headed with the opening I got like a massive update yo.

Speaker 1:

Yeah, with the With that image generator. Yeah, there are people going crazy over at Ghibli. I've seen that somewhere, it's everywhere, it's so cool, it's so cool, but then look think about it now.

Speaker 2:

Pierre's about to go crazy again. Someone is about to end. That's the dog guys not a human being.

Speaker 3:

Pierre, you want to come out here one sec, pierre, pierre, come pierre.

Speaker 2:

So he begins, I'll give him. So it begins yeah, well, yeah, I know I noticed that with X, like it's been crazy about, like that image and stuff yeah, I could also wear those drawings. Yeah, I was like this is studio Ghibli.

Speaker 1:

yeah, guy, the main artist.

Speaker 3:

Yeah.

Speaker 1:

He hits AI the guy, he's always hit that AI because it's kind of like you're stealing the imagination and you're stealing the talent, like human creativity, right, but I don't know. I also feel personally like I don't know. The world is a funny place, right?

Speaker 2:

Imagine if everything had the same fucking drawing and the same fucking cartoons, but I feel like there needs to be laws to protect artists as opposed to just having it like ramparts, you know yeah, because well, again with the same, when you say laws right, because technology is growing faster, and like how can the laws before the laws eventually catch up? Technology has already advanced.

Speaker 1:

I feel like. I feel like the law needs to like have more, need to have more of the yeah. They need to have more sense than what they are doing right now.

Speaker 2:

But how would they have more sense than this? Because it goes through stages, right.

Speaker 1:

Everyone knows that technology goes faster. Everyone knows that government is slower than private institutions. So, based on that, you all should just maybe keep it. Fucking hasten the pace. You feel me. You don't need that, bro. Like you have children, you're meant to be, you're meant to have your finger on the pulse of the nation or the culture, so you can't just be like, oh, I didn't know, ai is around oh who would've thought that AI like bro, like stop like.

Speaker 3:

AI is here, bro. Like yeah, but it's scary though. Like yeah like that um studio, is it ghibli, ghibli. So I don't watch anime, so I never knew who that is right, yeah, but like it's so sad to see that someone's craft, yeah, like that can just be like what's the word?

Speaker 1:

like it's not wiped out, so to say, but yeah, just the main the main guy, the main one of the, the main director is Hayao Miyazaki whoa so he's the guy. Is that, like there are a lot of videos about this guy?

Speaker 2:

the guy is like some old, like he's an old master that literally like his craft, about his craft after years, after years of practicing that craft and that style you know, how gpt is just here you feed that history into gpt and me.

Speaker 1:

I'll be honest with you, bro, I don't find it to be as groundbreaking because I, I think I find I already. I already understand the intent. Like, I won't say I understand, but I'm familiar with the tenets of even AI and how it works you're just feeding it data and now it just has all that history and information and logic to like piggyback off but at the same time, like it's not original yeah, I find it to just be copycat, but it's fine, like, because at the end of the day, like what has always been that way, they are non-artists and they are artists.

Speaker 1:

They are people that just want to get things done on the cheap. But there are people that when they see your cheap shit, they're just like yo this is trash. I get that you're doing this, but it's gimmicky, it's not, it's not the real thing, it's not groundbreaking, so are you?

Speaker 3:

saying there's always room for this topic is deep, because some school of thought. Have you ever heard the saying there's nothing new under the sun. Right. But then we also know about innovation, right and like originality, concepts like that. And then here comes chagipity. That cannot necessarily come up with something novel. It can't come up with something new, like the technology does not allow you to just manufacture new information it's not sentient.

Speaker 3:

However, it's very, very good at generation, and generation can be copying, recreating, editing, remixing, like does GPD's strength this is a big word Regurgitating yeah, you know what I mean. So like it's just. And then I have some graphic designer friends as well that are pretty good at this. Like you know, digital media thing you know this thing started recently. Like people would get like those iPads and you know those. Thing, you know you know this thing started recently. Like people would get like those like iPads and you know those like those.

Speaker 3:

Procreate. I used yo those, these guys. Look at all those OBO arts. Yeah, duru arts. You know, duru's sister is obviously in Winnipeg yeah, apparently, yeah but like I'm just yo, once I saw that new chat GBT upgrade, I went straight to Duru's page yeah, he was the first person that came to my mind, like what the fuck?

Speaker 1:

but it doesn't mean anything. I guess it doesn't like it doesn't stop him from creating. It doesn't stop anything from happening, but I mean it kind of it does it kind of does like now think about this.

Speaker 3:

Obi-wan used obu, then used to pay him a lot to design those albums now they can just do the chat.

Speaker 2:

Wait again. It's like why should I pay you x amount of money when I can devalue your? Your, let me pay you less. Oh, but I can just do this. It can be good as good enough.

Speaker 1:

Let me explain why the graphic design aspect of chats or ai is good for content creators that like, for example right, you can go on your post pages and you'll be seeing they're like they always post every day and they post like quotes, or they post like all this corny not corny, but just stuff.

Speaker 3:

Corny, definitely corny, it just keeps the.

Speaker 1:

It keeps the blood flowing, but it does there's no spike in the pulse there's nothing groundbreaking on your page but, they also have this content that they have, so I post everything keep going for visibility, yeah, for visibility so you can use chats. You know you can use AI, but if you're the kind of person that you're an artist, true and true and you're making music like you make this amazing body of work through your vocals. If you're in that creative space, you're not going to go on chats.

Speaker 1:

You're going okay you've worked on something so mad you know what you do that but I heard, I heard this guy let me explain if I'm building a house, if I bring a creep out, like if I'm a builder, for example, and I do mad work, like I understand the. I understand the importance of artisanship, like I understand, but in parts of creativity if I make, if I just kind of flooring, I want to go find some that can paint properly.

Speaker 3:

I'm gonna just use a basic painter.

Speaker 1:

I'll just get the job done. I'm gonna find something that is really good at their craft. That's a well, find out that it's very good at plumbing to do the plumbing, export electricity, or like an electrician to do my. Oh yeah, you know I did so much work. I rate myself.

Speaker 2:

Let me know, gonna use chat you complete this shit, like, for example, I rate myself. Let me now go and use chat to complete this shit like, for example, I know me and Inyo.

Speaker 1:

We talk about we talk about programming a lot. I as much as I like AI and I'll use AI in my work some things I don't want AI to touch of course, and I rather just do myself, because I like I'll keep it that way because, you know, vision, the risk taking, even the failure part, I enjoy it.

Speaker 1:

I enjoy wasting time, I enjoy feeling, I enjoy all those things. There are moments where I don't I can't afford to feel or I can't afford to enjoy it too much. I'll use AI because just get shit done. I don't want to have any emotional connection to this work connection.

Speaker 2:

This works, I get honest, we get, that's what I'm also saying. Does remember when auto-tune first came yeah, right like how that kind of influenced music a bit yeah because before like vocals, your voice, this and that was top dollar yeah, and what's the code? Soundcloud rappers right yeah right, you can just do stand, use auto-tune and put it out yeah, and you can still reach similar numbers. You might also pass out, yeah, and you can still reach similar numbers, you might also pass the numbers but you can still reach similar numbers, then you don't.

Speaker 1:

The real vocalists don't fully stand out anymore, because and that's your problem, because, again, there is more than numbers, it's more than like success should not be put like in present, in route, in real life, in real, in present day or just in the very moment. Money and numbers important when you think down 20 years, down the line 10. But phil collins, for example, right bro, when I remember some phil collins songs, I don't remember a future song that does something to me like that phil collins song and even for future I like future because future, like you can see here his voice breaking in the auto tune, I need to hear the flaws in your shit. I don't want to hear perfection, I don't want to hear you singing on the modest auto-tune, I want to hear like pain.