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Couchonomics with Arjun
Decoding the New World Order of Finance - Unfiltered, global, weekly
As tectonic shifts reshape the financial world, Couchonomics continues to explore the trends transforming commerce, capital, and culture. This season, we expand our lens - building on our deep focus in the MENA region while bringing in voices, stories, and innovations from around the globe.
Why? Because the future of finance is no longer regional - it’s interconnected.
Whether it’s AI in Asia, tokenization in Europe, or fintech policy experiments in Africa, today’s financial shifts cross borders, industries, and disciplines.
Whether you’re in the industry or just fintech-curious, tune in weekly as we decode the big moves, bold ideas, and brilliant minds shaping tomorrow’s economy.
Episodes drop weekly. Arabic subtitles available on YouTube: youtube.com/@couchonomicswitharjunsingh438
Learn more: www.couchonomics.com
Season 4 supported by:
Adyen | Mastercard | SC Ventures | Thunes | Hala | e& | Digit 9
About the host:
Arjun's expertise covers a broad range of areas including Fintech, Payments, Digital Assets, Embedded Finance, Application of Emerging Technologies, and the Emergence of New Business Models within the Financial Services Sector in the MEA region and globally.
Arjun is deeply engaged in the Tech Start-Up ecosystem. He serves as a passive investor, advisory board member, and a notable commentator on the rapidly evolving scene.
In recognition of his impactful contributions, Arjun was honored as a Top Voice of the region by LinkedIn in 2020.
Learn more at www.couchonomics.com.
Couchonomics with Arjun
How CBD Is Reshaping Banking in the UAE
Banking in the UAE is entering a phase where digital expectations, AI, and trust are forcing banks to rethink everything from processes to culture.
Arjun sits down with Dr. Bernd van Linder, CEO of Commercial Bank of Dubai, to unpack how customer experience, technology and trust are reshaping the future of banking.
🎙️ In this episode:
Why customer experience has become the only real competitive advantage in banking
How digitization moved from a COVID era surprise to a baseline expectation
Why the UAE banking sector keeps evolving faster than global peers
How banks can rewire legacy systems without breaking what works
Why fintechs are now partners, not threats, and how the best banks use them
The real impact of AI on productivity, governance and the workforce
How trust, safety and regulation shape decision making in a digital-first world
What the next five years of banking will look like in the region
👉 Watch now to understand how customer experience, fintech partnerships, AI and trust will define the next era of banking.
#CouchonomicsWithArjun #Banking #DigitalTransformation #AI #Fintech #UAE #CustomerExperience #FutureOfBanking #Leadership #Innovation
PARTNERS
Couchonomics with Arjun Season 04 is brought to you by:
Adyen → https://www.adyen.com/
Thunes → https://thunes.com/
Mastercard → https://mastercard.com/
E& → https://www.eand.com/
Digit9 → https://www.digitnine.com/
SC Ventures → https://scventures.io/
Hala → https://hala.com/
SOCIAL LINKS
Arjun’s LinkedIn → https://www.linkedin.com/in/arjunvirsingh/
Couchonomics LinkedIn → https://www.linkedin.com/showcase/couchonomics-with-arjun-singh/
Instagram → https://www.instagram.com/couchonomics/
Twitter → https://twitter.com/Arjun_Vir_Singh
TikTok → https://www.tiktok.com/@couchonomics
Newsletter → https://bit.ly/3WI4A6E
Chapters
00:00 The new realities of customer expectations
02:00 Why UAE banks are evolving faster than global peers
04:00 Customer experience as the only real competitive advantage
07:00 Rewiring people and processes for a digital-first world
10:00 How fintech partnerships are reshaping bank capabilities
14:00 The future role of branches in a digital-first banking model
18:00 Moving from legacy tech to open, integrated systems
22:00 The real impact of AI on productivity, risk and governance
30:00 Trust, safety and how customers choose banks today
36:00 What the next 3 to 5 years of banking will look like
Our website 👉 https://bit.ly/3jk7UH0
Find us on our social media platforms:
- Arjun's LinkedIn https://www.linkedin.com/in/arjunvirsingh/
- CCN LinkedIn https://www.linkedin.com/showcase/couchonomics-with-arjun-singh/
- Instagram https://www.instagram.com/couchonomics/
- Twitter https://twitter.com/Arjun_Vir_Singh?s=20
- TikTok https://www.tiktok.com/@couchonomics
Subscribe to Arjun's LinkedIn newsletter, Couchonomics Crunch: https://bit.ly/3WI4A6E
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