{"version":"1.0.0","segments":[{"startTime":2.836,"endTime":4.337,"body":"We've all just been in such a"},{"startTime":4.337,"endTime":8.441,"body":"hunker down,"},{"startTime":4.337,"endTime":8.441,"body":"like get through the pandemic mindset"},{"startTime":8.842,"endTime":13.847,"body":"that I want to kind of help everyone break"},{"startTime":8.842,"endTime":13.847,"body":"open out of that and ask why not more?"},{"startTime":13.88,"endTime":16.349,"body":"Why don't we try it this way?"},{"startTime":13.88,"endTime":16.349,"body":"What will we learn?"},{"startTime":16.383,"endTime":18.184,"body":"It's okay to fail a little bit."},{"startTime":18.184,"endTime":21.121,"body":"It's just not okay"},{"startTime":18.184,"endTime":21.121,"body":"to not learn from failure."},{"startTime":21.788,"endTime":24.924,"body":"Welcome to Rise and Stride"},{"startTime":21.788,"endTime":24.924,"body":"where we empower you"},{"startTime":24.924,"endTime":28.862,"body":"to take your next step in an ever"},{"startTime":24.924,"endTime":28.862,"body":"changing business landscape."},{"startTime":29.329,"endTime":32.465,"body":"Here's"},{"startTime":29.329,"endTime":32.465,"body":"your host, Denise Leduc from president"},{"startTime":32.632,"endTime":35.735,"body":"and CEO of the California Society of CPAs."},{"startTime":36.87,"endTime":40.04,"body":"Hello and welcome"},{"startTime":36.87,"endTime":40.04,"body":"to another episode of Rise and Stride."},{"startTime":40.34,"endTime":43.51,"body":"With me today is Michelle Russo,"},{"startTime":40.34,"endTime":43.51,"body":"chief communications"},{"startTime":43.51,"endTime":46.079,"body":"officer for the US Chamber of Commerce."},{"startTime":46.78,"endTime":51.651,"body":"Since joining the Chamber in 2019,"},{"startTime":46.78,"endTime":51.651,"body":"Michelle has transformed and modernize"},{"startTime":51.651,"endTime":55.822,"body":"the communications function"},{"startTime":51.651,"endTime":55.822,"body":"to develop integrated strategies and data"},{"startTime":55.822,"endTime":60.026,"body":"driven campaigns to spotlight issues"},{"startTime":55.822,"endTime":60.026,"body":"important to the business community."},{"startTime":60.727,"endTime":64.497,"body":"Prior to joining the chamber,"},{"startTime":60.727,"endTime":64.497,"body":"Michelle spent nearly 15 years"},{"startTime":64.564,"endTime":69.135,"body":"at media company Discovery"},{"startTime":64.564,"endTime":69.135,"body":"Inc holding various executive positions,"},{"startTime":69.135,"endTime":72.972,"body":"including executive vice"},{"startTime":69.135,"endTime":72.972,"body":"president of Global Communications,"},{"startTime":73.573,"endTime":76.743,"body":"Senior Vice President of Corporate Affairs"},{"startTime":73.573,"endTime":76.743,"body":"and Communications"},{"startTime":77.043,"endTime":79.712,"body":"and Vice"},{"startTime":77.043,"endTime":79.712,"body":"President of Corporate Communications."},{"startTime":80.68,"endTime":81.381,"body":"Michelle also"},{"startTime":81.381,"endTime":85.051,"body":"worked as a media consultant"},{"startTime":81.381,"endTime":85.051,"body":"on two presidential campaigns"},{"startTime":85.251,"endTime":88.521,"body":"and served as the primary spokesperson"},{"startTime":85.251,"endTime":88.521,"body":"on media issues"},{"startTime":88.521,"endTime":90.824,"body":"at the Federal Communications Commission."},{"startTime":91.825,"endTime":95.562,"body":"Michelle,"},{"startTime":91.825,"endTime":95.562,"body":"that is an impressive background. Wow."},{"startTime":95.829,"endTime":97.097,"body":"Thank you."},{"startTime":97.097,"endTime":99.966,"body":"We are we are very fortunate"},{"startTime":97.097,"endTime":99.966,"body":"to have you with us today."},{"startTime":100.3,"endTime":102.368,"body":"Thanks so much. I'm excited to be here."},{"startTime":102.368,"endTime":105.905,"body":"I'm excited, too,"},{"startTime":102.368,"endTime":105.905,"body":"because I had the the honor"},{"startTime":105.905,"endTime":109.709,"body":"of having you on a panel at the Women's"},{"startTime":105.905,"endTime":109.709,"body":"Leadership Forum last April."},{"startTime":109.976,"endTime":114.247,"body":"And it was so much fun to hear"},{"startTime":109.976,"endTime":114.247,"body":"your insights and to talk with you."},{"startTime":114.247,"endTime":117.05,"body":"So I am extremely excited"},{"startTime":114.247,"endTime":117.05,"body":"to be able to talk with you today."},{"startTime":117.55,"endTime":119.686,"body":"So let's maybe start out with"},{"startTime":120.553,"endTime":123.823,"body":"we all probably have visibility"},{"startTime":120.553,"endTime":123.823,"body":"and have communications"},{"startTime":123.823,"endTime":128.895,"body":"with our local chambers of commerce,"},{"startTime":123.823,"endTime":128.895,"body":"but you represent the national the U.S."},{"startTime":128.895,"endTime":130.83,"body":"Chamber of Commerce much bigger."},{"startTime":130.83,"endTime":135.135,"body":"So maybe you can tell us"},{"startTime":130.83,"endTime":135.135,"body":"just what initiatives are top of mind"},{"startTime":135.735,"endTime":139.005,"body":"to you and what you're"},{"startTime":135.735,"endTime":139.005,"body":"focusing on this next year?"},{"startTime":139.906,"endTime":142.775,"body":"Well,"},{"startTime":139.906,"endTime":142.775,"body":"thanks for the opening question, Denise."},{"startTime":143.409,"endTime":146.312,"body":"It's I love telling the story of the U.S."},{"startTime":146.312,"endTime":149.015,"body":"Chamber of Commerce"},{"startTime":146.312,"endTime":149.015,"body":"because it's a wonderful story."},{"startTime":149.015,"endTime":149.582,"body":"The U.S."},{"startTime":149.582,"endTime":153.253,"body":"Chamber of Commerce was actually founded"},{"startTime":153.253,"endTime":158.791,"body":"by the local chambers"},{"startTime":153.253,"endTime":158.791,"body":"across the country in 1912."},{"startTime":158.825,"endTime":163.997,"body":"So we have been doing this for this"},{"startTime":158.825,"endTime":163.997,"body":"year, will celebrate 111 years."},{"startTime":164.297,"endTime":169.502,"body":"And you mention you interacting with"},{"startTime":164.297,"endTime":169.502,"body":"the state and local chamber in California."},{"startTime":169.802,"endTime":174.374,"body":"And it's always really important"},{"startTime":169.802,"endTime":174.374,"body":"to us to remind ourselves who we serve."},{"startTime":174.407,"endTime":178.578,"body":"They founded us"},{"startTime":174.407,"endTime":178.578,"body":"and they are on the front lines"},{"startTime":178.578,"endTime":181.648,"body":"of the American economy"},{"startTime":178.578,"endTime":181.648,"body":"and American business."},{"startTime":181.681,"endTime":183.383,"body":"So that's who we're fighting for."},{"startTime":183.383,"endTime":185.185,"body":"That's who we represent."},{"startTime":185.185,"endTime":189.956,"body":"Because we inherently believe"},{"startTime":185.185,"endTime":189.956,"body":"in the ability of American businesses"},{"startTime":189.956,"endTime":194.16,"body":"to improve lives, solve"},{"startTime":189.956,"endTime":194.16,"body":"problems, and strengthen society"},{"startTime":194.761,"endTime":197.997,"body":"and the local chambers in 1912"},{"startTime":197.997,"endTime":202.535,"body":"said they needed a stronger voice"},{"startTime":197.997,"endTime":202.535,"body":"for the business community in Washington."},{"startTime":202.569,"endTime":206.973,"body":"And since then, we've evolved"},{"startTime":202.569,"endTime":206.973,"body":"as their ally and champion"},{"startTime":206.973,"endTime":210.243,"body":"with the White House"},{"startTime":206.973,"endTime":210.243,"body":"and the administration on Capitol Hill,"},{"startTime":210.61,"endTime":215.081,"body":"in the courts and in statehouses"},{"startTime":210.61,"endTime":215.081,"body":"and markets around the world."},{"startTime":215.515,"endTime":220.286,"body":"So it's a it's a noble mission"},{"startTime":215.515,"endTime":220.286,"body":"to work for this organization"},{"startTime":220.553,"endTime":225.658,"body":"and serve everyone in your audience,"},{"startTime":220.553,"endTime":225.658,"body":"the American business community."},{"startTime":225.892,"endTime":226.826,"body":"It's fascinating."},{"startTime":226.826,"endTime":230.496,"body":"And what were the three things, though,"},{"startTime":226.826,"endTime":230.496,"body":"you said improves lives, solve problems"},{"startTime":230.897,"endTime":233.333,"body":"and and strengthen society?"},{"startTime":233.967,"endTime":234.667,"body":"I love that."},{"startTime":234.667,"endTime":236.002,"body":"It's kind of like with CPAs"},{"startTime":236.002,"endTime":239.973,"body":"do as well to write up the business"},{"startTime":236.002,"endTime":239.973,"body":"community, help the businesses."},{"startTime":240.273,"endTime":242.408,"body":"So I love that."},{"startTime":242.408,"endTime":245.478,"body":"So you said, you know, fighting fighting"},{"startTime":242.408,"endTime":245.478,"body":"for the business community."},{"startTime":245.478,"endTime":249.582,"body":"With that, there are probably no shortage"},{"startTime":245.478,"endTime":249.582,"body":"of legislation"},{"startTime":249.582,"endTime":253.086,"body":"affecting businesses"},{"startTime":249.582,"endTime":253.086,"body":"both on the state and federal levels."},{"startTime":253.353,"endTime":256.556,"body":"So what are some issues on the horizon"},{"startTime":253.353,"endTime":256.556,"body":"in that business leaders"},{"startTime":256.823,"endTime":258.324,"body":"should keep an eye out for?"},{"startTime":258.324,"endTime":261.094,"body":"There's probably numerous ones,"},{"startTime":258.324,"endTime":261.094,"body":"but what are those that we"},{"startTime":261.728,"endTime":264.13,"body":"that are more on the top of mind"},{"startTime":261.728,"endTime":264.13,"body":"for all of us?"},{"startTime":264.664,"endTime":265.231,"body":"Sure."},{"startTime":265.231,"endTime":269.535,"body":"Well,"},{"startTime":265.231,"endTime":269.535,"body":"we've been hyper focused on overregulation"},{"startTime":269.936,"endTime":273.573,"body":"that has been coming out"},{"startTime":269.936,"endTime":273.573,"body":"of the current administration,"},{"startTime":273.94,"endTime":278.678,"body":"most recently an issue"},{"startTime":273.94,"endTime":278.678,"body":"that you've probably seen coverage of,"},{"startTime":279.078,"endTime":282.482,"body":"media coverage of and felt in your own"},{"startTime":279.078,"endTime":282.482,"body":"businesses."},{"startTime":282.482,"endTime":287.32,"body":"Is the FTC proposal on banning"},{"startTime":282.482,"endTime":287.32,"body":"non-compete agreements"},{"startTime":287.587,"endTime":290.39,"body":"that would have disastrous consequences"},{"startTime":290.556,"endTime":293.926,"body":"for American competition and innovation."},{"startTime":295.228,"endTime":296.195,"body":"The Chamber"},{"startTime":296.195,"endTime":299.966,"body":"CEO, my boss, wrote a op"},{"startTime":296.195,"endTime":299.966,"body":"ed in the Wall Street"},{"startTime":299.966,"endTime":305.672,"body":"Journal last Monday about this proposed"},{"startTime":299.966,"endTime":305.672,"body":"FTC rule."},{"startTime":305.672,"endTime":310.443,"body":"We are getting a ton of calls from our"},{"startTime":305.672,"endTime":310.443,"body":"members and across the business community."},{"startTime":311.511,"endTime":315.782,"body":"People really alarmed"},{"startTime":311.511,"endTime":315.782,"body":"that if the FTC can start to regulate"},{"startTime":315.782,"endTime":319.852,"body":"something like that's really"},{"startTime":315.782,"endTime":319.852,"body":"how businesses do their business."},{"startTime":320.019,"endTime":322.555,"body":"What next could be on the agenda?"},{"startTime":323.022,"endTime":326.859,"body":"And a lot of times people think of"},{"startTime":323.022,"endTime":326.859,"body":"the Chamber as we were talking about"},{"startTime":326.859,"endTime":331.798,"body":"a little bit in our origin story around,"},{"startTime":326.859,"endTime":331.798,"body":"you know, the big lobbyists in Washington"},{"startTime":331.831,"endTime":338.604,"body":"and certainly lobbying on Capitol"},{"startTime":331.831,"endTime":338.604,"body":"Hill is one of a big tools in our toolbox."},{"startTime":338.805,"endTime":340.073,"body":"But we have many others."},{"startTime":340.073,"endTime":344.544,"body":"We're constantly engaged in the different"},{"startTime":340.073,"endTime":344.544,"body":"agencies, the regulatory agencies."},{"startTime":344.544,"endTime":347.413,"body":"We have deep experience and"},{"startTime":347.914,"endTime":351.15,"body":"and relationships"},{"startTime":347.914,"endTime":351.15,"body":"with with the agency staff."},{"startTime":351.384,"endTime":355.188,"body":"So we try to help them make policies"},{"startTime":351.384,"endTime":355.188,"body":"that are not going to get"},{"startTime":355.188,"endTime":358.291,"body":"in the way of American competition"},{"startTime":355.188,"endTime":358.291,"body":"and innovation."},{"startTime":359.025,"endTime":361.027,"body":"And we stop things in its tracks"},{"startTime":361.294,"endTime":365.131,"body":"when it's going to be bad for"},{"startTime":361.294,"endTime":365.131,"body":"for the business community."},{"startTime":365.365,"endTime":370.169,"body":"And so we say in that op ed that we're not"},{"startTime":365.365,"endTime":370.169,"body":"afraid of taking this to court."},{"startTime":370.97,"endTime":374.34,"body":"The chamber has a litigation center"},{"startTime":374.34,"endTime":379.846,"body":"that basically is focused"},{"startTime":374.34,"endTime":379.846,"body":"on reining in government"},{"startTime":379.846,"endTime":384.751,"body":"over boundaries, stepping over regulation"},{"startTime":379.846,"endTime":384.751,"body":"and stepping out of bounds."},{"startTime":384.751,"endTime":389.288,"body":"And we have an 80% success rate"},{"startTime":384.751,"endTime":389.288,"body":"before the Supreme Court."},{"startTime":390.723,"endTime":392.125,"body":"So when we say"},{"startTime":392.125,"endTime":395.962,"body":"we're going to sue you,"},{"startTime":392.125,"endTime":395.962,"body":"you should think twice about"},{"startTime":396.796,"endTime":398.831,"body":"about the rule you're about to pass."},{"startTime":400.199,"endTime":404.07,"body":"We currently have lawsuits"},{"startTime":400.199,"endTime":404.07,"body":"pending between the CIA"},{"startTime":404.437,"endTime":408.307,"body":"at this against the CFP"},{"startTime":404.437,"endTime":408.307,"body":"and the SCC as well."},{"startTime":409.142,"endTime":410.977,"body":"So that's that's a big issue."},{"startTime":410.977,"endTime":415.381,"body":"Top of mind is reining in overregulation"},{"startTime":410.977,"endTime":415.381,"body":"so that it's government"},{"startTime":415.381,"endTime":418.951,"body":"is not getting in the way"},{"startTime":415.381,"endTime":418.951,"body":"of American innovation."},{"startTime":419.752,"endTime":423.122,"body":"Other issues"},{"startTime":419.752,"endTime":423.122,"body":"that are not just top of mind for us"},{"startTime":423.156,"endTime":426.959,"body":"were being felt deeply"},{"startTime":423.156,"endTime":426.959,"body":"and widely across American businesses."},{"startTime":426.959,"endTime":430.897,"body":"Of course, the workforce shortage,"},{"startTime":426.959,"endTime":430.897,"body":"which was underway"},{"startTime":430.897,"endTime":433.9,"body":"before the pandemic and only accelerated"},{"startTime":434.233,"endTime":436.903,"body":"in the wake of the pandemic."},{"startTime":436.903,"endTime":440.239,"body":"And of course, we're all battling"},{"startTime":436.903,"endTime":440.239,"body":"historic inflation."},{"startTime":440.239,"endTime":444.243,"body":"And, you know, it's"},{"startTime":440.239,"endTime":444.243,"body":"subsided a little bit recently,"},{"startTime":444.243,"endTime":447.346,"body":"but we all shouldn't be excited about 6%."},{"startTime":447.413,"endTime":450.683,"body":"So we are continuing to advocate"},{"startTime":450.683,"endTime":453.886,"body":"for policies that will start to rein"},{"startTime":453.886,"endTime":459.025,"body":"in the runaway inflation in the workforce"},{"startTime":453.886,"endTime":459.025,"body":"shortages."},{"startTime":459.025,"endTime":460.493,"body":"Definitely. You know,"},{"startTime":461.527,"endTime":462.895,"body":"all of us feel that impact."},{"startTime":462.895,"endTime":465.498,"body":"Right. And sometimes I wonder,"},{"startTime":462.895,"endTime":465.498,"body":"where did they all go?"},{"startTime":465.498,"endTime":468.401,"body":"I know it was was happening before,"},{"startTime":465.498,"endTime":468.401,"body":"but you wonder"},{"startTime":468.534,"endTime":471.003,"body":"where did everybody go"},{"startTime":468.534,"endTime":471.003,"body":"that was working before?"},{"startTime":471.003,"endTime":474.207,"body":"And there was just so many shifts"},{"startTime":471.003,"endTime":474.207,"body":"in the marketplace, I think,"},{"startTime":474.207,"endTime":478.845,"body":"because of COVID and movement"},{"startTime":474.207,"endTime":478.845,"body":"to different industries that, you know,"},{"startTime":478.878,"endTime":481.747,"body":"now we're just seeing the impact of that"},{"startTime":478.878,"endTime":481.747,"body":"and it's not going to go away"},{"startTime":481.981,"endTime":484.951,"body":"anytime soon. It's certainly is not."},{"startTime":484.951,"endTime":486.452,"body":"And that's why, you know,"},{"startTime":486.452,"endTime":490.423,"body":"one of the things"},{"startTime":486.452,"endTime":490.423,"body":"that we have been advocating for"},{"startTime":490.423,"endTime":494.66,"body":"and we're going to step up our efforts"},{"startTime":490.423,"endTime":494.66,"body":"even stronger this year is"},{"startTime":495.495,"endTime":497.83,"body":"reforming"},{"startTime":495.495,"endTime":497.83,"body":"legal immigration in our country."},{"startTime":497.83,"endTime":501.968,"body":"We don't have enough workers to fill"},{"startTime":497.83,"endTime":501.968,"body":"the open jobs, period."},{"startTime":501.968,"endTime":503.336,"body":"Full stop"},{"startTime":503.336,"endTime":507.44,"body":"and that separate from our advocacy"},{"startTime":503.336,"endTime":507.44,"body":"for border security,"},{"startTime":507.84,"endTime":512.278,"body":"those are two very important issues"},{"startTime":507.84,"endTime":512.278,"body":"and one does not have to happen"},{"startTime":512.278,"endTime":515.281,"body":"at the expense of the other America"},{"startTime":512.278,"endTime":515.281,"body":"as a great nation."},{"startTime":515.281,"endTime":517.383,"body":"It can do great things and we can do both."},{"startTime":517.984,"endTime":520.52,"body":"Absolutely. Absolutely."},{"startTime":520.52,"endTime":522.655,"body":"So how would you advise"},{"startTime":522.655,"endTime":526.225,"body":"our members, our listeners,"},{"startTime":522.655,"endTime":526.225,"body":"to work with their chambers?"},{"startTime":526.225,"endTime":531.631,"body":"Is there a some tip you have in general"},{"startTime":526.225,"endTime":531.631,"body":"who they can communicate with"},{"startTime":531.631,"endTime":534.734,"body":"or how they can get engaged,"},{"startTime":531.631,"endTime":534.734,"body":"where they can be most effective?"},{"startTime":535.768,"endTime":536.135,"body":"I would"},{"startTime":536.135,"endTime":540.139,"body":"say just pick up the phone, reach out,"},{"startTime":536.135,"endTime":540.139,"body":"send an email."},{"startTime":540.139,"endTime":544.21,"body":"Really chambers in and of themselves"},{"startTime":546.245,"endTime":547.847,"body":"don't have the power"},{"startTime":547.847,"endTime":551.617,"body":"and the stories"},{"startTime":547.847,"endTime":551.617,"body":"we need, the business community."},{"startTime":551.617,"endTime":555.688,"body":"We need to be constantly engaged"},{"startTime":551.617,"endTime":555.688,"body":"with the business community"},{"startTime":555.688,"endTime":558.891,"body":"to hear about the problems"},{"startTime":555.688,"endTime":558.891,"body":"so that we can do"},{"startTime":558.891,"endTime":563.362,"body":"storytelling in our advocacy"},{"startTime":558.891,"endTime":563.362,"body":"about what the real impacts"},{"startTime":563.362,"endTime":567.099,"body":"are of bad policy"},{"startTime":563.362,"endTime":567.099,"body":"and really bring it to life."},{"startTime":567.099,"endTime":567.967,"body":"Right?"},{"startTime":567.967,"endTime":572.605,"body":"It's not just for the economy"},{"startTime":567.967,"endTime":572.605,"body":"and for business businesses on people."},{"startTime":572.905,"endTime":575.942,"body":"And when there's bad policies"},{"startTime":572.905,"endTime":575.942,"body":"coming out of Washington"},{"startTime":575.942,"endTime":580.212,"body":"or coming out of state"},{"startTime":575.942,"endTime":580.212,"body":"houses, there's real consequences"},{"startTime":580.212,"endTime":584.984,"body":"at the local community"},{"startTime":580.212,"endTime":584.984,"body":"and individual people level."},{"startTime":584.984,"endTime":588.554,"body":"And so, you know, just getting started,"},{"startTime":584.984,"endTime":588.554,"body":"getting involved"},{"startTime":588.554,"endTime":591.624,"body":"with your local chamber,"},{"startTime":588.554,"endTime":591.624,"body":"getting involved with the U.S."},{"startTime":591.624,"endTime":595.695,"body":"Chamber, we have we represent"},{"startTime":591.624,"endTime":595.695,"body":"the ecosystem of business. Yes."},{"startTime":595.861,"endTime":597.229,"body":"A lot of people are"},{"startTime":597.229,"endTime":599.899,"body":"a lot of businesses are members"},{"startTime":597.229,"endTime":599.899,"body":"of their state and local chamber"},{"startTime":599.899,"endTime":601.033,"body":"as well as the U.S."},{"startTime":601.033,"endTime":604.904,"body":"chamber, because they are the policies"},{"startTime":601.033,"endTime":604.904,"body":"that are coming out of Washington"},{"startTime":604.904,"endTime":605.972,"body":"impact their business"},{"startTime":605.972,"endTime":609.308,"body":"as much as the policies that are happening"},{"startTime":605.972,"endTime":609.308,"body":"at the state and local level."},{"startTime":609.308,"endTime":610.409,"body":"So we're"},{"startTime":610.409,"endTime":614.447,"body":"always wanting to set a bigger table"},{"startTime":610.409,"endTime":614.447,"body":"and hear from more American businesses"},{"startTime":614.447,"endTime":616.515,"body":"about the challenges"},{"startTime":614.447,"endTime":616.515,"body":"that they're confronting."},{"startTime":616.882,"endTime":617.35,"body":"Mm hmm."},{"startTime":617.35,"endTime":620.653,"body":"I think what you said there"},{"startTime":617.35,"endTime":620.653,"body":"is, you know, tell your story"},{"startTime":621.02,"endTime":625.958,"body":"because there's just so many"},{"startTime":621.02,"endTime":625.958,"body":"individual stories that practitioners have"},{"startTime":626.258,"endTime":630.029,"body":"that really brings to life, as you"},{"startTime":626.258,"endTime":630.029,"body":"said, really what's happening out there."},{"startTime":630.029,"endTime":633.933,"body":"And I you know, I looked at your link"},{"startTime":630.029,"endTime":633.933,"body":"and I love your message on there"},{"startTime":633.933,"endTime":637.103,"body":"because if you don't mind"},{"startTime":633.933,"endTime":637.103,"body":"if I can read it, we go to Spectacular."},{"startTime":637.403,"endTime":640.906,"body":"It says, your mission is to help people"},{"startTime":637.403,"endTime":640.906,"body":"and organizations find their voice."},{"startTime":640.906,"endTime":643.776,"body":"So that's their story,"},{"startTime":640.906,"endTime":643.776,"body":"express their best selves."},{"startTime":643.776,"endTime":647.947,"body":"And unleash their superpowers to serve"},{"startTime":643.776,"endTime":647.947,"body":"stakeholders, customers and society."},{"startTime":647.947,"endTime":650.683,"body":"And I think to me, that is so powerful."},{"startTime":651.25,"endTime":652.685,"body":"And I would just"},{"startTime":652.685,"endTime":656.722,"body":"advocate and encourage all our listeners"},{"startTime":652.685,"endTime":656.722,"body":"to really get your story out."},{"startTime":656.722,"endTime":657.289,"body":"You can't"},{"startTime":658.29,"endTime":658.891,"body":"tell enough"},{"startTime":658.891,"endTime":661.961,"body":"of really what you do and the impact"},{"startTime":658.891,"endTime":661.961,"body":"you have on the business community."},{"startTime":662.695,"endTime":663.362,"body":"Thank you."},{"startTime":663.362,"endTime":665.798,"body":"Thank you for helping me carry"},{"startTime":663.362,"endTime":665.798,"body":"that message forward, Denise."},{"startTime":665.798,"endTime":668.401,"body":"I appreciate it. Oh, my gosh."},{"startTime":665.798,"endTime":668.401,"body":"I think that's so powerful."},{"startTime":668.401,"endTime":671.07,"body":"So with along with that,"},{"startTime":671.07,"endTime":674.573,"body":"you know, maybe you can talk a little bit"},{"startTime":671.07,"endTime":674.573,"body":"to us about how you view communications"},{"startTime":674.573,"endTime":678.344,"body":"and what leaders can do"},{"startTime":674.573,"endTime":678.344,"body":"to keep their staff informed and engaged,"},{"startTime":678.344,"endTime":681.781,"body":"especially in the day"},{"startTime":678.344,"endTime":681.781,"body":"where we have all remote and hybrid"},{"startTime":681.781,"endTime":686.252,"body":"and there's, you know, telephone game"},{"startTime":681.781,"endTime":686.252,"body":"in many different varieties."},{"startTime":686.752,"endTime":688.187,"body":"So you're an expert."},{"startTime":688.187,"endTime":690.289,"body":"What tips could you give us?"},{"startTime":690.289,"endTime":693.025,"body":"Well,"},{"startTime":690.289,"endTime":693.025,"body":"I don't know that anyone anyone who says"},{"startTime":693.025,"endTime":695.161,"body":"that they're an expert in communications."},{"startTime":695.161,"endTime":697.396,"body":"I've done it for a long time."},{"startTime":697.396,"endTime":701.2,"body":"But communications is a journey,"},{"startTime":697.396,"endTime":701.2,"body":"not a destination."},{"startTime":701.233,"endTime":704.203,"body":"Just like leadership is a journey"},{"startTime":701.233,"endTime":704.203,"body":"and not a destination."},{"startTime":704.203,"endTime":706.272,"body":"So if I was a great leader yesterday,"},{"startTime":706.272,"endTime":708.841,"body":"that doesn't mean"},{"startTime":706.272,"endTime":708.841,"body":"I'm going to be a great leader tomorrow."},{"startTime":709.075,"endTime":714.146,"body":"So I'm constantly challenging myself"},{"startTime":709.075,"endTime":714.146,"body":"when something is going wrong."},{"startTime":714.146,"endTime":717.249,"body":"And I call it when I'm"},{"startTime":714.146,"endTime":717.249,"body":"pointing the finger at the problem."},{"startTime":717.516,"endTime":720.319,"body":"There's three fingers pointing back at me."},{"startTime":720.653,"endTime":726.025,"body":"And what am I doing to solve this problem,"},{"startTime":720.653,"endTime":726.025,"body":"or what am I doing"},{"startTime":726.058,"endTime":730.83,"body":"unintentionally that creates the problem,"},{"startTime":726.058,"endTime":730.83,"body":"right, in terms of inspiring the team."},{"startTime":731.263,"endTime":735.067,"body":"And so so that's, you know,"},{"startTime":731.263,"endTime":735.067,"body":"that's my tactical answer."},{"startTime":735.067,"endTime":740.072,"body":"But my favorite philosophy around"},{"startTime":735.067,"endTime":740.072,"body":"leadership communications is called"},{"startTime":740.072,"endTime":744.009,"body":"the each philosophy,"},{"startTime":740.072,"endTime":744.009,"body":"which is treating employees"},{"startTime":744.81,"endTime":749.181,"body":"as adults, consumers and humans. So"},{"startTime":750.382,"endTime":753.219,"body":"employees as adults, consumers and humans."},{"startTime":753.219,"endTime":755.221,"body":"And I can break that down a little bit."},{"startTime":755.221,"endTime":757.957,"body":"Adults means they're adults."},{"startTime":757.957,"endTime":759.959,"body":"People that are working for us are adults."},{"startTime":759.959,"endTime":764.964,"body":"And sometimes leaders try to hide"},{"startTime":759.959,"endTime":764.964,"body":"bad news from people."},{"startTime":765.197,"endTime":768.0,"body":"Certainly you have to deliver bad news."},{"startTime":768.0,"endTime":770.402,"body":"And I'm not just talking"},{"startTime":768.0,"endTime":770.402,"body":"about a lot of the recent bad news"},{"startTime":770.402,"endTime":773.472,"body":"we're hearing with layoffs or anything,"},{"startTime":770.402,"endTime":773.472,"body":"but just bad news if things aren't going"},{"startTime":773.472,"endTime":778.077,"body":"so well at the company or this goal"},{"startTime":773.472,"endTime":778.077,"body":"we had, we didn't achieve it."},{"startTime":778.344,"endTime":780.746,"body":"These are adult adults"},{"startTime":778.344,"endTime":780.746,"body":"that want to be engaged"},{"startTime":780.746,"endTime":783.182,"body":"and want to be part of the solutions"},{"startTime":780.746,"endTime":783.182,"body":"to the problem."},{"startTime":783.182,"endTime":785.184,"body":"So treat them like adults."},{"startTime":785.184,"endTime":788.754,"body":"Give them the information"},{"startTime":785.184,"endTime":788.754,"body":"about what's going"},{"startTime":788.754,"endTime":792.191,"body":"right, what's going wrong,"},{"startTime":788.754,"endTime":792.191,"body":"and how they can engage in the process."},{"startTime":792.825,"endTime":795.561,"body":"Consumers means that"},{"startTime":796.796,"endTime":800.266,"body":"most organizations under leverage"},{"startTime":800.599,"endTime":803.602,"body":"their own employees as ambassadors"},{"startTime":803.903,"endTime":806.906,"body":"for their service or product."},{"startTime":806.972,"endTime":811.177,"body":"And if your own employees"},{"startTime":806.972,"endTime":811.177,"body":"people who have already self-selected,"},{"startTime":811.177,"endTime":816.348,"body":"you know, according to your purpose"},{"startTime":811.177,"endTime":816.348,"body":"or your product, if you can't get them"},{"startTime":816.782,"endTime":820.653,"body":"being an ambitious and active ambassador"},{"startTime":820.953,"endTime":825.457,"body":"for your product,"},{"startTime":820.953,"endTime":825.457,"body":"then you're you're under leveraging"},{"startTime":825.457,"endTime":829.962,"body":"that massive asset that you have"},{"startTime":825.457,"endTime":829.962,"body":"and all the networks of people"},{"startTime":829.962,"endTime":833.833,"body":"that they touch in their lives so care"},{"startTime":833.833,"endTime":837.002,"body":"very much about how they're perceiving"},{"startTime":833.833,"endTime":837.002,"body":"your product or service."},{"startTime":837.002,"endTime":839.972,"body":"Make sure you're in touch with how"},{"startTime":837.002,"endTime":839.972,"body":"your employees are feeling about it."},{"startTime":839.972,"endTime":843.409,"body":"So that they're then recommending it"},{"startTime":839.972,"endTime":843.409,"body":"to their friends and families"},{"startTime":843.409,"endTime":847.112,"body":"and other networks and then humans."},{"startTime":848.18,"endTime":849.582,"body":"We all learn this lesson."},{"startTime":849.582,"endTime":852.918,"body":"If we didn't already know it"},{"startTime":849.582,"endTime":852.918,"body":"during the pandemic, you never know"},{"startTime":852.918,"endTime":857.923,"body":"what somebody has going on in their,"},{"startTime":852.918,"endTime":857.923,"body":"you know, backpack or back office."},{"startTime":857.923,"endTime":862.428,"body":"There's lots of metaphors for it,"},{"startTime":857.923,"endTime":862.428,"body":"but it's really the empathy"},{"startTime":862.428,"endTime":865.898,"body":"that really the empathy and leadership"},{"startTime":865.898,"endTime":870.703,"body":"that was always needed"},{"startTime":865.898,"endTime":870.703,"body":"but really ascended as a leadership skill"},{"startTime":871.337,"endTime":875.341,"body":"during the pandemic"},{"startTime":871.337,"endTime":875.341,"body":"because people were juggling so much."},{"startTime":875.608,"endTime":877.743,"body":"Now that we're out of the pandemic,"},{"startTime":878.244,"endTime":881.113,"body":"we still need to hold on"},{"startTime":878.244,"endTime":881.113,"body":"to that leadership attribute."},{"startTime":881.48,"endTime":884.85,"body":"Mm hmm. Now,"},{"startTime":881.48,"endTime":884.85,"body":"the empathy is is so important."},{"startTime":884.85,"endTime":887.686,"body":"And one thing you set well,"},{"startTime":884.85,"endTime":887.686,"body":"you said so much there, that was great."},{"startTime":887.953,"endTime":891.09,"body":"But though the item"},{"startTime":887.953,"endTime":891.09,"body":"I remember during the pandemic"},{"startTime":891.09,"endTime":893.492,"body":"and even now"},{"startTime":891.09,"endTime":893.492,"body":"is everybody's in a different place."},{"startTime":893.492,"endTime":896.829,"body":"And I think before we tended to bucket"},{"startTime":896.829,"endTime":900.332,"body":"or have one solution"},{"startTime":896.829,"endTime":900.332,"body":"and you can't anymore."},{"startTime":900.332,"endTime":903.602,"body":"You have to have individual solutions"},{"startTime":900.332,"endTime":903.602,"body":"because we're in different places"},{"startTime":903.602,"endTime":905.004,"body":"at different times."},{"startTime":905.004,"endTime":907.139,"body":"It's just the way the world is."},{"startTime":908.14,"endTime":910.242,"body":"So it"},{"startTime":908.14,"endTime":910.242,"body":"requires a different type of leadership."},{"startTime":910.676,"endTime":911.877,"body":"It does. It does."},{"startTime":911.877,"endTime":917.082,"body":"And we've seen traditional leadership"},{"startTime":911.877,"endTime":917.082,"body":"attributes kind of on the descent."},{"startTime":917.116,"endTime":918.984,"body":"Yes. You have to know the business"},{"startTime":917.116,"endTime":918.984,"body":"and, yes,"},{"startTime":918.984,"endTime":922.755,"body":"you have to understand"},{"startTime":918.984,"endTime":922.755,"body":"how to how a panel works."},{"startTime":922.755,"endTime":926.091,"body":"And you have to have those basic business"},{"startTime":922.755,"endTime":926.091,"body":"fundamentals."},{"startTime":926.325,"endTime":928.527,"body":"But the CEOs,"},{"startTime":926.325,"endTime":928.527,"body":"there's been studies on this."},{"startTime":928.527,"endTime":931.997,"body":"The CEOs who were the most successful"},{"startTime":928.527,"endTime":931.997,"body":"at getting their organization through"},{"startTime":931.997,"endTime":936.235,"body":"the pandemic had these other leadership"},{"startTime":931.997,"endTime":936.235,"body":"attributes, and empathy was one of them."},{"startTime":937.503,"endTime":939.405,"body":"So I loved your each"},{"startTime":939.405,"endTime":942.608,"body":"employees as adults, consumers and humans."},{"startTime":942.841,"endTime":944.143,"body":"That's. It's great."},{"startTime":944.143,"endTime":944.543,"body":"Thank you."},{"startTime":944.543,"endTime":946.845,"body":"I stole it from someone else,"},{"startTime":944.543,"endTime":946.845,"body":"so you may steal it from me."},{"startTime":946.979,"endTime":949.214,"body":"I'm going to because it's spectacular."},{"startTime":950.883,"endTime":953.152,"body":"Let's flip maybe to"},{"startTime":953.152,"endTime":956.522,"body":"you did a recent interview"},{"startTime":953.152,"endTime":956.522,"body":"on Notable Leaders Radio podcast"},{"startTime":957.323,"endTime":960.826,"body":"and there you talked"},{"startTime":957.323,"endTime":960.826,"body":"about asking questions against the power"},{"startTime":960.826,"endTime":966.131,"body":"of asking questions and taking risks"},{"startTime":960.826,"endTime":966.131,"body":"as part of your career grow growth."},{"startTime":967.132,"endTime":968.167,"body":"So and"},{"startTime":968.167,"endTime":972.404,"body":"you also asked, you know, why"},{"startTime":968.167,"endTime":972.404,"body":"not instead of saying why, why not?"},{"startTime":973.072,"endTime":975.841,"body":"And has opened opportunities for you"},{"startTime":973.072,"endTime":975.841,"body":"when you've asked that question."},{"startTime":975.841,"endTime":979.545,"body":"So can you give us just more details"},{"startTime":975.841,"endTime":979.545,"body":"of your thinking around that?"},{"startTime":979.578,"endTime":982.748,"body":"Because I think it's really powerful"},{"startTime":979.578,"endTime":982.748,"body":"because we always say, ask why,"},{"startTime":983.048,"endTime":983.749,"body":"but why not?"},{"startTime":983.749,"endTime":987.286,"body":"Is something different"},{"startTime":983.749,"endTime":987.286,"body":"that's a different mindset, right?"},{"startTime":987.519,"endTime":989.588,"body":"It's a little bit more fun."},{"startTime":989.588,"endTime":993.292,"body":"It's a little bit more geared"},{"startTime":989.588,"endTime":993.292,"body":"towards experimentation."},{"startTime":994.093,"endTime":998.43,"body":"And that's how you said"},{"startTime":994.093,"endTime":998.43,"body":"a lot of nice things about my career"},{"startTime":998.43,"endTime":1003.769,"body":"and my titles, but I would characterize"},{"startTime":998.43,"endTime":1003.769,"body":"my career as a journey of pursuing"},{"startTime":1003.769,"endTime":1007.539,"body":"curiosity and passions, things"},{"startTime":1003.769,"endTime":1007.539,"body":"that I thought I would have fun doing"},{"startTime":1007.539,"endTime":1010.142,"body":"and learning a lot along the way."},{"startTime":1010.943,"endTime":1013.012,"body":"I appreciate you"},{"startTime":1010.943,"endTime":1013.012,"body":"listening to that podcast."},{"startTime":1013.012,"endTime":1017.983,"body":"Someone else who listened to the podcast"},{"startTime":1013.012,"endTime":1017.983,"body":"said to me, My takeaway"},{"startTime":1017.983,"endTime":1021.053,"body":"from what you said, Michel,"},{"startTime":1017.983,"endTime":1021.053,"body":"was that education"},{"startTime":1021.253,"endTime":1026.358,"body":"as a professional begins"},{"startTime":1021.253,"endTime":1026.358,"body":"after your formal education. And"},{"startTime":1027.393,"endTime":1028.293,"body":"so each"},{"startTime":1028.293,"endTime":1032.364,"body":"step in my career when I stand here now"},{"startTime":1028.293,"endTime":1032.364,"body":"in my role at the U.S."},{"startTime":1032.364,"endTime":1035.567,"body":"Chamber of Commerce,"},{"startTime":1032.364,"endTime":1035.567,"body":"this role is literally the intersection"},{"startTime":1035.567,"endTime":1038.67,"body":"of business policy and politics."},{"startTime":1040.105,"endTime":1042.941,"body":"I had no idea when I was starting"},{"startTime":1040.105,"endTime":1042.941,"body":"my career"},{"startTime":1043.642,"endTime":1046.045,"body":"that I just thought it would be fun"},{"startTime":1046.045,"endTime":1049.081,"body":"to work on a political campaign,"},{"startTime":1046.045,"endTime":1049.081,"body":"on a presidential campaign."},{"startTime":1049.081,"endTime":1053.285,"body":"And I figured I would learn something"},{"startTime":1049.081,"endTime":1053.285,"body":"from working on a presidential campaign."},{"startTime":1053.285,"endTime":1056.989,"body":"And I had studied policy in grad school."},{"startTime":1056.989,"endTime":1059.324,"body":"And so when I had the opportunity"},{"startTime":1056.989,"endTime":1059.324,"body":"to be the spokesperson"},{"startTime":1059.324,"endTime":1062.361,"body":"at the Federal Communications Commission,"},{"startTime":1059.324,"endTime":1062.361,"body":"that was policy."},{"startTime":1062.361,"endTime":1067.533,"body":"And I got to understand policy better"},{"startTime":1062.361,"endTime":1067.533,"body":"and and how policy is made."},{"startTime":1067.533,"endTime":1071.637,"body":"And, you know, the the behind the scenes"},{"startTime":1067.533,"endTime":1071.637,"body":"inner workings of government"},{"startTime":1072.671,"endTime":1078.143,"body":"and then and then I worked at Discovery,"},{"startTime":1072.671,"endTime":1078.143,"body":"which was absolutely joyful of a career."},{"startTime":1078.143,"endTime":1082.681,"body":"And so each step,"},{"startTime":1078.143,"endTime":1082.681,"body":"I had no idea that I would be good at it."},{"startTime":1083.615,"endTime":1087.92,"body":"And there was a little bit of fear,"},{"startTime":1083.615,"endTime":1087.92,"body":"but I wouldn't want to take a job"},{"startTime":1087.92,"endTime":1091.156,"body":"that didn't have a little bit of fear,"},{"startTime":1087.92,"endTime":1091.156,"body":"because that means I'm not going"},{"startTime":1091.156,"endTime":1094.493,"body":"to be pushing myself"},{"startTime":1091.156,"endTime":1094.493,"body":"out of my comfort zone."},{"startTime":1094.493,"endTime":1098.23,"body":"And we've been talking a lot about this"},{"startTime":1094.493,"endTime":1098.23,"body":"on my team."},{"startTime":1098.23,"endTime":1100.499,"body":"Thinking about 2023 and planning"},{"startTime":1101.333,"endTime":1105.37,"body":"for this year is that"},{"startTime":1101.333,"endTime":1105.37,"body":"we've all just been in such a hunker down,"},{"startTime":1105.37,"endTime":1109.808,"body":"like get through the pandemic mindset"},{"startTime":1105.37,"endTime":1109.808,"body":"that I want to kind of help"},{"startTime":1109.808,"endTime":1113.579,"body":"everyone break open out of that and ask"},{"startTime":1109.808,"endTime":1113.579,"body":"why not more?"},{"startTime":1113.579,"endTime":1115.08,"body":"Why don't we try it this way?"},{"startTime":1115.08,"endTime":1117.916,"body":"What will we learn? It's okay to fail"},{"startTime":1115.08,"endTime":1117.916,"body":"a little bit."},{"startTime":1117.916,"endTime":1121.153,"body":"It's just not okay"},{"startTime":1117.916,"endTime":1121.153,"body":"to not learn from failure."},{"startTime":1121.153,"endTime":1124.123,"body":"And so that's that's been my"},{"startTime":1126.358,"endTime":1129.161,"body":"so it there's studies on this"},{"startTime":1129.161,"endTime":1132.898,"body":"about women that look at a job description"},{"startTime":1129.161,"endTime":1132.898,"body":"and men that look at a job description."},{"startTime":1132.898,"endTime":1137.136,"body":"If women don't think they already know"},{"startTime":1132.898,"endTime":1137.136,"body":"how to do that job, they won't apply."},{"startTime":1137.136,"endTime":1141.44,"body":"And men, you know, if they can do most"},{"startTime":1137.136,"endTime":1141.44,"body":"of the job or think they'd be good at it."},{"startTime":1141.74,"endTime":1144.877,"body":"I don't like gender stereotypes overall"},{"startTime":1141.74,"endTime":1144.877,"body":"because that's"},{"startTime":1145.31,"endTime":1148.614,"body":"if I don't think I'm going"},{"startTime":1145.31,"endTime":1148.614,"body":"to get something new, some new learning."},{"startTime":1148.614,"endTime":1150.315,"body":"I mean, I've said this to recruiters"},{"startTime":1148.614,"endTime":1150.315,"body":"before."},{"startTime":1150.315,"endTime":1153.519,"body":"I understand why you want me,"},{"startTime":1150.315,"endTime":1153.519,"body":"because I've done this before."},{"startTime":1153.519,"endTime":1158.657,"body":"But what's new about this for for me,"},{"startTime":1153.519,"endTime":1158.657,"body":"I don't say it like that, but, you know,"},{"startTime":1158.657,"endTime":1161.793,"body":"like, I need to be stretching myself"},{"startTime":1158.657,"endTime":1161.793,"body":"in some way."},{"startTime":1162.227,"endTime":1165.631,"body":"And I always figured, why not?"},{"startTime":1165.631,"endTime":1169.535,"body":"Because the worst that can happen"},{"startTime":1165.631,"endTime":1169.535,"body":"is I'm terrible at that job."},{"startTime":1169.535,"endTime":1173.372,"body":"But that will have been a learning that"},{"startTime":1169.535,"endTime":1173.372,"body":"I never want to do a job like that again."},{"startTime":1173.906,"endTime":1176.341,"body":"So it's a mindset of learning."},{"startTime":1176.341,"endTime":1177.442,"body":"It is powerful."},{"startTime":1177.442,"endTime":1181.413,"body":"I always said if I'm once I'm comfortable,"},{"startTime":1177.442,"endTime":1181.413,"body":"I need to go"},{"startTime":1181.78,"endTime":1184.783,"body":"because you you've figured it out."},{"startTime":1184.783,"endTime":1186.718,"body":"You've worked, you understand,"},{"startTime":1186.718,"endTime":1188.82,"body":"and it's time for something new"},{"startTime":1186.718,"endTime":1188.82,"body":"where you can grow again"},{"startTime":1189.087,"endTime":1193.225,"body":"because then someone else comes in"},{"startTime":1189.087,"endTime":1193.225,"body":"with a different lens and provides"},{"startTime":1193.492,"endTime":1194.66,"body":"a next level, right?"},{"startTime":1194.66,"endTime":1199.097,"body":"And so that's the beauty of kind"},{"startTime":1194.66,"endTime":1199.097,"body":"of the movement and challenging yourself."},{"startTime":1199.531,"endTime":1201.533,"body":"It's true"},{"startTime":1199.531,"endTime":1201.533,"body":"you're not doing yourself any favors"},{"startTime":1201.533,"endTime":1205.571,"body":"or the organization because your thinking"},{"startTime":1201.533,"endTime":1205.571,"body":"has become entrenched or stuck."},{"startTime":1205.571,"endTime":1209.208,"body":"Perhaps if you don't think you can learn"},{"startTime":1205.571,"endTime":1209.208,"body":"and grow in a position anymore,"},{"startTime":1209.208,"endTime":1212.144,"body":"then you're not helping that organization"},{"startTime":1209.208,"endTime":1212.144,"body":"learn and grow."},{"startTime":1212.678,"endTime":1213.812,"body":"Yeah, absolutely."},{"startTime":1213.812,"endTime":1217.482,"body":"I have a just a question for you,"},{"startTime":1213.812,"endTime":1217.482,"body":"because someone said this to me a long"},{"startTime":1217.883,"endTime":1220.519,"body":"maybe ten years ago"},{"startTime":1217.883,"endTime":1220.519,"body":"and I done it, which has helped me"},{"startTime":1220.519,"endTime":1223.822,"body":"to take those risks,"},{"startTime":1220.519,"endTime":1223.822,"body":"because sometimes it's hard to take risks."},{"startTime":1224.122,"endTime":1227.726,"body":"But I they said, you know, pull together"},{"startTime":1224.122,"endTime":1227.726,"body":"a board in your mind,"},{"startTime":1227.726,"endTime":1232.431,"body":"who would be that five person board"},{"startTime":1227.726,"endTime":1232.431,"body":"that are those confidants that you talk to"},{"startTime":1232.598,"endTime":1235.5,"body":"to help you take those risks"},{"startTime":1232.598,"endTime":1235.5,"body":"and to help you"},{"startTime":1235.5,"endTime":1238.704,"body":"realize where you need to improve"},{"startTime":1235.5,"endTime":1238.704,"body":"what you're doing."},{"startTime":1238.704,"endTime":1242.808,"body":"Maybe well,"},{"startTime":1238.704,"endTime":1242.808,"body":"but really to be that 364 you view."},{"startTime":1243.208,"endTime":1244.876,"body":"So do you do something like that?"},{"startTime":1244.876,"endTime":1247.679,"body":"Do you have that confident that group?"},{"startTime":1247.679,"endTime":1252.351,"body":"I, I have it in different ways"},{"startTime":1247.679,"endTime":1252.351,"body":"very recently"},{"startTime":1252.951,"endTime":1256.288,"body":"a group of women"},{"startTime":1252.951,"endTime":1256.288,"body":"who have the same profession as I have"},{"startTime":1256.555,"endTime":1260.726,"body":"reached out to me a small group"},{"startTime":1256.555,"endTime":1260.726,"body":"and asked me to be part of a group"},{"startTime":1260.726,"endTime":1263.829,"body":"that we have a monthly conversation now"},{"startTime":1260.726,"endTime":1263.829,"body":"and it's wonderful."},{"startTime":1263.829,"endTime":1265.163,"body":"It's so supportive of."},{"startTime":1265.163,"endTime":1267.466,"body":"But I've also just"},{"startTime":1268.133,"endTime":1272.804,"body":"informally done done"},{"startTime":1268.133,"endTime":1272.804,"body":"that in in workplaces at Discovery."},{"startTime":1272.804,"endTime":1277.609,"body":"I was there for so long"},{"startTime":1272.804,"endTime":1277.609,"body":"and the the two people that were"},{"startTime":1277.609,"endTime":1281.28,"body":"my closest friends in the organization"},{"startTime":1277.609,"endTime":1281.28,"body":"were also my closest peers."},{"startTime":1281.546,"endTime":1285.35,"body":"So they might have been the ones"},{"startTime":1281.546,"endTime":1285.35,"body":"the three of us would be at each"},{"startTime":1285.35,"endTime":1288.42,"body":"other's throat trying to get ahead"},{"startTime":1285.35,"endTime":1288.42,"body":"or jockey against each other."},{"startTime":1288.42,"endTime":1290.022,"body":"Quite the opposite."},{"startTime":1290.022,"endTime":1293.191,"body":"We really bonded together"},{"startTime":1290.022,"endTime":1293.191,"body":"and made each other stronger"},{"startTime":1293.191,"endTime":1296.595,"body":"and together"},{"startTime":1293.191,"endTime":1296.595,"body":"we all rose through that organization."},{"startTime":1297.396,"endTime":1299.398,"body":"It's a great group to have."},{"startTime":1299.398,"endTime":1302.601,"body":"Yeah, and I think you just have to kind of"},{"startTime":1299.398,"endTime":1302.601,"body":"be the change"},{"startTime":1302.601,"endTime":1305.37,"body":"you want to see in the world, right?"},{"startTime":1302.601,"endTime":1305.37,"body":"I never bought into this."},{"startTime":1305.37,"endTime":1307.706,"body":"Oh, women are their own worst enemy."},{"startTime":1307.706,"endTime":1310.776,"body":"Or, you know,"},{"startTime":1307.706,"endTime":1310.776,"body":"you have to all jockey for position"},{"startTime":1311.043,"endTime":1314.813,"body":"like no stronger together"},{"startTime":1311.043,"endTime":1314.813,"body":"and let's rise together."},{"startTime":1314.813,"endTime":1316.982,"body":"And that's that's my philosophy."},{"startTime":1316.982,"endTime":1318.45,"body":"It's much more fun that way."},{"startTime":1318.45,"endTime":1319.551,"body":"Yeah, absolutely."},{"startTime":1319.551,"endTime":1322.22,"body":"It's a great mindset,"},{"startTime":1319.551,"endTime":1322.22,"body":"you know, along with that."},{"startTime":1322.22,"endTime":1327.025,"body":"So kind of moving forward is what has been"},{"startTime":1322.22,"endTime":1327.025,"body":"your experience as a woman navigating"},{"startTime":1327.025,"endTime":1329.194,"body":"going to the corporate world"},{"startTime":1327.025,"endTime":1329.194,"body":"because you've been there,"},{"startTime":1329.194,"endTime":1332.13,"body":"the political world,"},{"startTime":1329.194,"endTime":1332.13,"body":"the corporate world kind of back to,"},{"startTime":1332.397,"endTime":1335.701,"body":"you know, the"},{"startTime":1332.397,"endTime":1335.701,"body":"the being a female piece in that world."},{"startTime":1336.001,"endTime":1340.238,"body":"What advice would you give?"},{"startTime":1340.238,"endTime":1340.839,"body":"You know, I don't know"},{"startTime":1340.839,"endTime":1344.242,"body":"what it's like to not be a female,"},{"startTime":1340.839,"endTime":1344.242,"body":"so I don't know what to compare it to."},{"startTime":1344.776,"endTime":1346.945,"body":"But it just goes back to"},{"startTime":1348.38,"endTime":1351.383,"body":"the confidence building, a support network"},{"startTime":1351.783,"endTime":1355.52,"body":"giving before you get really"},{"startTime":1351.783,"endTime":1355.52,"body":"I mean, how are you going to"},{"startTime":1357.122,"endTime":1359.858,"body":"get somebody to help you"},{"startTime":1357.122,"endTime":1359.858,"body":"while you don't do this"},{"startTime":1359.858,"endTime":1361.159,"body":"in a transactional way,"},{"startTime":1361.159,"endTime":1364.796,"body":"but you offer your support"},{"startTime":1361.159,"endTime":1364.796,"body":"when you think somebody could use it."},{"startTime":1364.796,"endTime":1367.132,"body":"You know,"},{"startTime":1364.796,"endTime":1367.132,"body":"you're an advocate for someone else."},{"startTime":1367.132,"endTime":1370.502,"body":"You offer them support,"},{"startTime":1367.132,"endTime":1370.502,"body":"you offer them a shoulder if you need to."},{"startTime":1370.502,"endTime":1372.637,"body":"And so I've just always"},{"startTime":1373.638,"endTime":1378.844,"body":"workplaces are social places"},{"startTime":1373.638,"endTime":1378.844,"body":"and so I've leaned into the social"},{"startTime":1378.844,"endTime":1383.515,"body":"part of it for trying to be there,"},{"startTime":1378.844,"endTime":1383.515,"body":"be a good colleague,"},{"startTime":1383.682,"endTime":1385.884,"body":"you know, everything"},{"startTime":1383.682,"endTime":1385.884,"body":"we learned in kindergarten and treat"},{"startTime":1385.884,"endTime":1389.02,"body":"others like you want to be treated"},{"startTime":1385.884,"endTime":1389.02,"body":"and that doesn't mean"},{"startTime":1389.02,"endTime":1391.757,"body":"I didn't have my own ambition and goals"},{"startTime":1389.02,"endTime":1391.757,"body":"that I was"},{"startTime":1392.991,"endTime":1396.795,"body":"working to achieve,"},{"startTime":1392.991,"endTime":1396.795,"body":"but I really tried to make sure I wasn't"},{"startTime":1396.795,"endTime":1400.499,"body":"doing it at the expense of anyone else,"},{"startTime":1396.795,"endTime":1400.499,"body":"especially another woman."},{"startTime":1400.799,"endTime":1403.668,"body":"And on the woman thing, I would just say,"},{"startTime":1404.302,"endTime":1408.607,"body":"you know, encouraging"},{"startTime":1404.302,"endTime":1408.607,"body":"encouraging them to not be afraid. And"},{"startTime":1410.041,"endTime":1412.911,"body":"and instead of that,"},{"startTime":1412.911,"endTime":1416.381,"body":"instead of sitting in a meeting"},{"startTime":1412.911,"endTime":1416.381,"body":"and being frustrated with, oh,"},{"startTime":1416.415,"endTime":1419.418,"body":"the men are getting the attention,"},{"startTime":1416.415,"endTime":1419.418,"body":"or the men are, you know,"},{"startTime":1419.484,"endTime":1422.921,"body":"dominating the conversation"},{"startTime":1419.484,"endTime":1422.921,"body":"because those are refrains"},{"startTime":1422.921,"endTime":1425.49,"body":"you sometimes hear in in women's groups."},{"startTime":1426.324,"endTime":1429.461,"body":"Then what is"},{"startTime":1426.324,"endTime":1429.461,"body":"what is it about their behavior"},{"startTime":1429.461,"endTime":1431.93,"body":"that they're doing"},{"startTime":1429.461,"endTime":1431.93,"body":"that you can learn from? Right."},{"startTime":1432.431,"endTime":1435.133,"body":"If you can't beat them, join them."},{"startTime":1435.4,"endTime":1437.002,"body":"Absolutely right."},{"startTime":1437.002,"endTime":1440.372,"body":"And also, women shouldn't"},{"startTime":1437.002,"endTime":1440.372,"body":"just look at other women as mentors."},{"startTime":1440.439,"endTime":1442.007,"body":"They should ask men to be their mentors."},{"startTime":1442.007,"endTime":1444.009,"body":"We talked about that"},{"startTime":1442.007,"endTime":1444.009,"body":"at your conference. Yes."},{"startTime":1444.409,"endTime":1445.143,"body":"Yes, yeah."},{"startTime":1445.143,"endTime":1448.88,"body":"Some of the best mentors"},{"startTime":1445.143,"endTime":1448.88,"body":"I've had that have helped me have been men"},{"startTime":1449.114,"endTime":1450.816,"body":"that have said, what do you need?"},{"startTime":1450.816,"endTime":1451.516,"body":"I'll help you."},{"startTime":1451.516,"endTime":1453.752,"body":"Here's you know, here's another position."},{"startTime":1454.686,"endTime":1455.62,"body":"I think you'd be great at it."},{"startTime":1455.62,"endTime":1459.257,"body":"So I've had I've been so lucky in my life"},{"startTime":1455.62,"endTime":1459.257,"body":"to have a number of"},{"startTime":1459.991,"endTime":1463.929,"body":"male and female mentors,"},{"startTime":1459.991,"endTime":1463.929,"body":"but you're reminding me of something else,"},{"startTime":1463.929,"endTime":1469.634,"body":"which is it could be that some people, not"},{"startTime":1463.929,"endTime":1469.634,"body":"just women, are afraid to ask for help."},{"startTime":1470.068,"endTime":1470.902,"body":"Right."},{"startTime":1471.102,"endTime":1473.672,"body":"I was early in my career for sure."},{"startTime":1474.539,"endTime":1478.276,"body":"You know, I was raised by a single mom"},{"startTime":1474.539,"endTime":1478.276,"body":"who in my young eyes"},{"startTime":1478.276,"endTime":1479.644,"body":"did everything on her own."},{"startTime":1479.644,"endTime":1482.147,"body":"She didn't need any help,"},{"startTime":1479.644,"endTime":1482.147,"body":"but of course she had help."},{"startTime":1482.147,"endTime":1483.982,"body":"Of course she had a network of support."},{"startTime":1483.982,"endTime":1484.416,"body":"Of course,"},{"startTime":1484.416,"endTime":1488.987,"body":"she had sponsors at work that were helping"},{"startTime":1484.416,"endTime":1488.987,"body":"look out for her and give her coaching."},{"startTime":1489.187,"endTime":1491.99,"body":"But for my young eyes,"},{"startTime":1489.187,"endTime":1491.99,"body":"I thought she did everything on her own."},{"startTime":1491.99,"endTime":1494.392,"body":"So then I felt like"},{"startTime":1491.99,"endTime":1494.392,"body":"I had to do everything on my own."},{"startTime":1494.392,"endTime":1498.163,"body":"But when I quickly figured out the power"},{"startTime":1498.163,"endTime":1503.301,"body":"of having the network of champions"},{"startTime":1498.163,"endTime":1503.301,"body":"that you build for yourself"},{"startTime":1503.301,"endTime":1506.805,"body":"and you give to other people, it's"},{"startTime":1503.301,"endTime":1506.805,"body":"so much more powerful."},{"startTime":1506.805,"endTime":1507.873,"body":"To ask is hard."},{"startTime":1507.873,"endTime":1512.677,"body":"I always had a hard time when asking and"},{"startTime":1507.873,"endTime":1512.677,"body":"then when someone said, Do you need help?"},{"startTime":1512.677,"endTime":1516.481,"body":"Even saying yes,"},{"startTime":1512.677,"endTime":1516.481,"body":"because I felt like I was weak, right?"},{"startTime":1516.515,"endTime":1520.852,"body":"So I've learned that, no, you have to"},{"startTime":1516.515,"endTime":1520.852,"body":"and people are happy to help."},{"startTime":1521.152,"endTime":1525.59,"body":"But it's it's it's a really a sign"},{"startTime":1521.152,"endTime":1525.59,"body":"of strength more than from the weakness."},{"startTime":1525.79,"endTime":1528.059,"body":"That's right."},{"startTime":1525.79,"endTime":1528.059,"body":"And it's a gift to help someone."},{"startTime":1528.059,"endTime":1530.629,"body":"It feels great that I can help you."},{"startTime":1530.962,"endTime":1533.932,"body":"So ask me to help you now."},{"startTime":1533.932,"endTime":1535.4,"body":"Absolutely right."},{"startTime":1535.4,"endTime":1537.202,"body":"That comes with wisdom, I guess, with age."},{"startTime":1537.202,"endTime":1539.971,"body":"If there's some good things"},{"startTime":1537.202,"endTime":1539.971,"body":"that come with age."},{"startTime":1539.971,"endTime":1542.474,"body":"But still, there's a lot. Absolutely."},{"startTime":1542.841,"endTime":1545.71,"body":"So, you know,"},{"startTime":1542.841,"endTime":1545.71,"body":"we're rounding out our time here."},{"startTime":1545.71,"endTime":1548.046,"body":"But I just wanted to ask you"},{"startTime":1545.71,"endTime":1548.046,"body":"from a communications standpoint,"},{"startTime":1548.046,"endTime":1553.518,"body":"because I think that's one skill set"},{"startTime":1548.046,"endTime":1553.518,"body":"that's really missing out there,"},{"startTime":1554.786,"endTime":1555.12,"body":"because"},{"startTime":1555.12,"endTime":1557.889,"body":"I would say seven times seven ways"},{"startTime":1555.12,"endTime":1557.889,"body":"you have to communicate"},{"startTime":1558.123,"endTime":1561.393,"body":"what would be your one or two tips"},{"startTime":1558.123,"endTime":1561.393,"body":"that you would give our listeners"},{"startTime":1561.993,"endTime":1565.363,"body":"regarding just the importance"},{"startTime":1561.993,"endTime":1565.363,"body":"or how they should make sure"},{"startTime":1565.363,"endTime":1570.468,"body":"they facilitate communication with their"},{"startTime":1565.363,"endTime":1570.468,"body":"in their organizations or with colleagues."},{"startTime":1571.57,"endTime":1573.004,"body":"I think"},{"startTime":1573.872,"endTime":1577.175,"body":"it goes back to one of the leadership."},{"startTime":1577.475,"endTime":1580.912,"body":"A leadership fallacy"},{"startTime":1577.475,"endTime":1580.912,"body":"is that you have to have all the answers."},{"startTime":1581.146,"endTime":1583.548,"body":"This goes back to asking for help."},{"startTime":1583.548,"endTime":1585.75,"body":"And so good leaders"},{"startTime":1585.75,"endTime":1589.688,"body":"ask more questions"},{"startTime":1585.75,"endTime":1589.688,"body":"than give orders, right?"},{"startTime":1589.688,"endTime":1592.724,"body":"And so just not being afraid."},{"startTime":1592.724,"endTime":1596.361,"body":"I had some tough days in my career"},{"startTime":1592.724,"endTime":1596.361,"body":"where we did not have the answer,"},{"startTime":1597.028,"endTime":1598.73,"body":"but I coach the leadership team."},{"startTime":1598.73,"endTime":1599.931,"body":"We need to take the questions."},{"startTime":1599.931,"endTime":1601.299,"body":"We just need to hear what"},{"startTime":1601.299,"endTime":1605.437,"body":"their stress is, what their feelings are,"},{"startTime":1601.299,"endTime":1605.437,"body":"what their opinions are."},{"startTime":1605.437,"endTime":1607.238,"body":"And we don't have to"},{"startTime":1605.437,"endTime":1607.238,"body":"all have all the answers,"},{"startTime":1607.238,"endTime":1611.643,"body":"but we just have to have like an open mind"},{"startTime":1607.238,"endTime":1611.643,"body":"and an open mindset."},{"startTime":1611.643,"endTime":1615.113,"body":"So and communications"},{"startTime":1611.643,"endTime":1615.113,"body":"back to my initial point, it's a journey."},{"startTime":1615.113,"endTime":1619.451,"body":"I never go home feeling"},{"startTime":1615.113,"endTime":1619.451,"body":"like I communicated perfectly today."},{"startTime":1619.751,"endTime":1621.653,"body":"It just never happens."},{"startTime":1621.653,"endTime":1623.855,"body":"And so you can't have a career"},{"startTime":1621.653,"endTime":1623.855,"body":"in communication"},{"startTime":1623.989,"endTime":1627.492,"body":"if you're too much of a perfectionist"},{"startTime":1623.989,"endTime":1627.492,"body":"or you just want to like figure"},{"startTime":1627.525,"endTime":1629.461,"body":"like fait accompli. I'm done."},{"startTime":1629.461,"endTime":1632.43,"body":"So it's just constantly challenging"},{"startTime":1632.43,"endTime":1636.768,"body":"your own assumptions about things"},{"startTime":1632.43,"endTime":1636.768,"body":"and goes back to the the finger"},{"startTime":1636.768,"endTime":1640.639,"body":"pointing and one finger"},{"startTime":1636.768,"endTime":1640.639,"body":"pointing out and three fingers pointing in"},{"startTime":1641.573,"endTime":1644.409,"body":"is there was a story of discovery."},{"startTime":1644.676,"endTime":1647.278,"body":"I won't go into details,"},{"startTime":1644.676,"endTime":1647.278,"body":"but it was something where"},{"startTime":1647.445,"endTime":1652.484,"body":"a pretty senior person didn't understand,"},{"startTime":1647.445,"endTime":1652.484,"body":"like we were reporting earnings"},{"startTime":1652.484,"endTime":1654.753,"body":"or we were doing"},{"startTime":1652.484,"endTime":1654.753,"body":"something really important at the company."},{"startTime":1655.353,"endTime":1658.223,"body":"And I thought,"},{"startTime":1655.353,"endTime":1658.223,"body":"you know, my first instinct was what"},{"startTime":1658.623,"endTime":1660.792,"body":"we've been talking about this for a week."},{"startTime":1660.792,"endTime":1663.261,"body":"I can't believe you haven't seen it."},{"startTime":1663.261,"endTime":1664.429,"body":"Like, what are you doing?"},{"startTime":1664.429,"endTime":1667.732,"body":"You know, I was a little bit,"},{"startTime":1664.429,"endTime":1667.732,"body":"like, judgmental for the first 30 seconds"},{"startTime":1667.732,"endTime":1672.27,"body":"in my head, and then I thought,"},{"startTime":1667.732,"endTime":1672.27,"body":"he is not getting the message."},{"startTime":1672.27,"endTime":1675.24,"body":"What are we doing wrong"},{"startTime":1672.27,"endTime":1675.24,"body":"to get that message to him?"},{"startTime":1676.508,"endTime":1680.211,"body":"And so we think we're doing it"},{"startTime":1676.508,"endTime":1680.211,"body":"all these different ways."},{"startTime":1680.211,"endTime":1683.848,"body":"And leaders feel, like I said, this"},{"startTime":1680.211,"endTime":1683.848,"body":"100 times, but nobody's listening."},{"startTime":1683.848,"endTime":1685.95,"body":"Well,"},{"startTime":1683.848,"endTime":1685.95,"body":"you got to find a different way to say it."},{"startTime":1685.95,"endTime":1690.355,"body":"Perhaps, you know, or tested on a few"},{"startTime":1685.95,"endTime":1690.355,"body":"trusted people, like, what do you think?"},{"startTime":1690.755,"endTime":1693.858,"body":"And so just communicate is just a constant"},{"startTime":1693.858,"endTime":1696.795,"body":"journey, constant iteration, constant."},{"startTime":1696.928,"endTime":1701.933,"body":"We're trying to meet people where they"},{"startTime":1696.928,"endTime":1701.933,"body":"are and what they're willing"},{"startTime":1703.702,"endTime":1706.438,"body":"to pay attention to because everybody's"},{"startTime":1703.702,"endTime":1706.438,"body":"too busy at work."},{"startTime":1706.471,"endTime":1709.174,"body":"We get too many emails, we get too many,"},{"startTime":1706.471,"endTime":1709.174,"body":"you know, too much."},{"startTime":1709.174,"endTime":1712.243,"body":"I don't know anyone who thinks"},{"startTime":1709.174,"endTime":1712.243,"body":"they don't have enough volume at work."},{"startTime":1712.243,"endTime":1716.614,"body":"And so, you know, there's"},{"startTime":1712.243,"endTime":1716.614,"body":"a lot of distractions for employees."},{"startTime":1716.614,"endTime":1720.418,"body":"And so really making sure"},{"startTime":1716.614,"endTime":1720.418,"body":"that you're using the power of you"},{"startTime":1720.418,"endTime":1723.121,"body":"as a leader to really"},{"startTime":1723.121,"endTime":1726.825,"body":"rinse and repeat"},{"startTime":1723.121,"endTime":1726.825,"body":"what's most important to the organization"},{"startTime":1726.825,"endTime":1728.426,"body":"and what they really need"},{"startTime":1728.426,"endTime":1731.93,"body":"to hear and what, more importantly,"},{"startTime":1728.426,"endTime":1731.93,"body":"you need to hear from them."},{"startTime":1731.93,"endTime":1735.5,"body":"And sometimes I feel like I'm"},{"startTime":1731.93,"endTime":1735.5,"body":"on so many different devices to answer"},{"startTime":1736.401,"endTime":1739.17,"body":"teams on the phone, something"},{"startTime":1736.401,"endTime":1739.17,"body":"on the computer or something else."},{"startTime":1739.17,"endTime":1741.372,"body":"It's it's a lot coming at you."},{"startTime":1741.372,"endTime":1745.009,"body":"And I am I really appreciate"},{"startTime":1741.372,"endTime":1745.009,"body":"just all your comments."},{"startTime":1745.009,"endTime":1748.446,"body":"I, I have I wrote down a few notes,"},{"startTime":1745.009,"endTime":1748.446,"body":"but I just I'm going"},{"startTime":1748.446,"endTime":1751.583,"body":"to repeat a couple"},{"startTime":1748.446,"endTime":1751.583,"body":"that I thought there's so much good there."},{"startTime":1751.583,"endTime":1754.986,"body":"But, you know, giving before you get"},{"startTime":1751.583,"endTime":1754.986,"body":"I think that is really powerful"},{"startTime":1755.019,"endTime":1757.589,"body":"taking the questions"},{"startTime":1755.019,"endTime":1757.589,"body":"sometimes we're afraid."},{"startTime":1757.889,"endTime":1761.659,"body":"But to the transparency you talked about"},{"startTime":1757.889,"endTime":1761.659,"body":"and I'm be the change that"},{"startTime":1761.693,"endTime":1762.727,"body":"you want to see."},{"startTime":1762.727,"endTime":1766.731,"body":"I think such a powerful"},{"startTime":1762.727,"endTime":1766.731,"body":"and communications is a journey."},{"startTime":1766.731,"endTime":1768.066,"body":"I love that."},{"startTime":1768.299,"endTime":1769.667,"body":"It really is."},{"startTime":1769.667,"endTime":1770.435,"body":"I love that."},{"startTime":1770.435,"endTime":1772.437,"body":"Well, this has been fabulous."},{"startTime":1772.437,"endTime":1774.372,"body":"Again, so good to talk to you."},{"startTime":1774.372,"endTime":1777.442,"body":"So many good insights"},{"startTime":1774.372,"endTime":1777.442,"body":"and nuggets to unpack here."},{"startTime":1777.442,"endTime":1779.31,"body":"But thank you, Michelle,"},{"startTime":1777.442,"endTime":1779.31,"body":"for taking the time."},{"startTime":1779.31,"endTime":1782.647,"body":"I know it's 530, I think in Eastern Time,"},{"startTime":1782.647,"endTime":1787.252,"body":"so we really appreciate your time today"},{"startTime":1782.647,"endTime":1787.252,"body":"and your insights."},{"startTime":1787.719,"endTime":1790.255,"body":"Well, no problem. I appreciate being asked"},{"startTime":1790.255,"endTime":1794.392,"body":"and keep up the good work"},{"startTime":1790.255,"endTime":1794.392,"body":"representing your members and"},{"startTime":1795.56,"endTime":1797.962,"body":"get involved with your local chamber,"},{"startTime":1795.56,"endTime":1797.962,"body":"the U.S."},{"startTime":1797.962,"endTime":1798.363,"body":"Chamber."},{"startTime":1798.363,"endTime":1800.632,"body":"We'd love to have more people"},{"startTime":1798.363,"endTime":1800.632,"body":"to hear from."},{"startTime":1801.266,"endTime":1803.434,"body":"Thank you."},{"startTime":1803.902,"endTime":1806.638,"body":"Rise and Stride is produced"},{"startTime":1803.902,"endTime":1806.638,"body":"by the California Society"},{"startTime":1806.638,"endTime":1809.574,"body":"of Certified Public Accountants"},{"startTime":1806.638,"endTime":1809.574,"body":"to learn more."},{"startTime":1809.974,"endTime":1812.944,"body":"visit cal CPA dot org."}]}