Response Rate Trends: Inside A Decade of Client Survey Data

Our team recently launched a Response Rate Analysis Report. This report is filled with a decade’s worth of ClearlyRated survey data that highlights response rate trends. In this episode, we have our own Darreon Day joining us! Darreon is the Director of Analytics and Research here at ClearlyRated. He is the backbone of these reports and the reason why we can create powerful assets. In this episode, we will discuss our response rate findings. Listen in to learn the following: 

1. The background of the Response Rate Analysis Report 
2. The impact of sending survey reminders 
3. Our new response rate calculator and the impact of Day 1 responses 
4. Correlation between response rates and NPS groups (Promotor, Passive, Detractor)
5.  What data was the most surprising 
6. Future advice for surveyors to improve their response rates 

To download the full report, click here. 

Thank you for listening to our podcast week after week! If you continue to like what you hear, follow us on social media for the latest episodes and our fantastic content we post weekly!

Facebook
Twitter
LinkedIn