Leaderhood & Parentship

Curiosity Did Not Kill the Team, Low EQ Did

• Shane Wallace & Morgan Berna • Episode 12

Share episode

#12 - For part 3 of our 4 part series on emotional intelligence we’re talking about empathy, also known as “social intelligence.” We start with a quick review of the 4 dimensions of emotional intelligence and then dive into where empathy fits in. Shane explains the different types of empathy, the importance of transactional empathy for leaders, and how a leader can tell if their team has high or low empathy. We also explore what’s really going on when teams resist new ideas and discuss the importance of getting curious. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

  1. [02:50] Reviewing the 4 dimensions of emotional intelligence. 
  2. [04:45] What is empathy? And why does it get confused with sympathy?
  3. [06:00] The different types of empathy. 
  4. [07:50] The importance of transactional empathy for leaders. 
  5. [09:45] Going over the communication process. 
  6. [12:30] What’s going on when teams are resistant to new ideas?
  7. [15:30] The biggest unlock Shane has had with teams this week. 
  8. [20:20] How would a leader notice if their team has high or low empathy?
  9. [22:40] 3 ways judgement shows up in teams. 
  10. [26:38] The importance of curiosity. 
  11. [29:00] The 4 dimensions of curiosity.
  12. [33:00] Real world examples of empathy building.
  13. [37:30] Is curiosity colour-dependent?
  14. [41:20] Recent examples and tangible takeaways. 
  15. [45:15] Flipping this to the home, can you apply the same framework?
  16. [50:15] So, is judgement bad or good?

Mentioned in this Episode:

People on this episode

Contributor

Shane Wallace

Host
Contributor

Morgan Berna

Co-host