Why High Accountability Teams Experience More Conflict

#13 - For the final portion of our 4 part series on emotional intelligence, and our last episode of 2022, we’re talking all about accountability. So many of us mix up accountability with consequence, and it ends up creating work environments that are maladaptive and lack belonging. Here, we explore what accountability in the workplace really is, how you’ll recognize it at work, and what you can do today to improve accountability within your team. Then, we flip it to the home and Shane shares a story about how his daughter mastered accountability in a way he’s rarely seen from adults when she was only 8-years-old. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at podcast@culturesmithinc.com

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

1. [00:30] Morgan’s recent move to a leadership role. Sharing how she prepared for her first vacation. 
2. [02:00] News from CultureSmith. 
3. [03:45] Introducing the final part of the EQ series. 
4. [06:50] What leaders get wrong about accountability. 
5. [12:00] The intangible connections between EQ work and marketing. 
6. [14:15] What does a high accountability workplace feel like?
7. [16:55] Why high accountability teams have more conflict (and why that’s not a bad thing). 
8. [25:10] Conversations around returning to the office. 
9. [29:45] How to move from a maladaptive to an adaptive workplace. 
10. [35:55] How Greg Popovich creates great belonging. 
11. [39:35] Looking at both halves of the belonging equation. 
12. [42:50] How listeners can apply this information to the workplace. 
13. [52:45] How our self-identities take us away from accountability. 
14. [53:35] What happens if you have an accountability talk and the behaviour doesn’t change. 
15. [56:50] Applying this to the home. 
16. [1:00:00] Examples from Shane’s life.
17. [1:08:00] What’s coming next on the show. 

Mentioned in this Episode:

• The Culture Code (book): https://danielcoyle.com/the-culture-code/ 
• Book a free session with CultureSmith: https://www.culturesmithinc.com/
• Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ 
• Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/