Part 1: The 9 Step Framework Top Companies Use to Build Culture

#39 - Is there such a thing as a “bad” workplace culture? How can you bring your team together to work toward a shared future? What role do leaders play in building culture? In this 2-part series, Shane breaks down the 9 step framework CultureSmith uses to “smith” a culture. First, Shane explains what a culture actually is (a lot of us get this wrong), then we cover the first 4 steps of the framework: Shared Future, the Cognitive Colours, Uncommon Norms, and Emotional Literacy. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

1. [01:30] The Surgeon General’s crusade against loneliness and how it ties into the work CultureSmith does. 
2. [04:00] How to figure out the health of your workplace culture. 
3. [06:00] The problem with employee engagement surveys.
4. [09:00] Where the name “CultureSmith” comes from. 
5. [10:00] How many people need to work at a company for “culture” to exist?
6. [13:30] Step 1 of the framework: Shared Future. 
7. [16:00] Moving from ambiguity to alignment. 
8. [19:20] Step 2: Identifying your Cognitive Colour. 
9. [22:30] What if people don’t want a “label?”
10. [25:45] Why going into this level of depth is important. 
11. [33:20] Step 3: Uncommon Norms. Getting honest about your company values. 
12. [42:30] Step 4: Emotional Literacy. 
13. [47:00] Can other people “make you feel” a certain way?
14. [52:00] Applying Shared Future at home.
15. [55:30] Cognitive Colours in the home. 
16. [1:00:00] Uncommon Norms for families. 
17. [1:03:00] Emotional Literacy in the home.

Mentioned in this Episode:

• Book a free session with CultureSmith: https://www.culturesmithinc.com/
• Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ 
• Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/