What It Means When Employees Act Defensive

#50 - For our 50th episode, we’re talking all about defensiveness. First, we chat about what it has been like to create and share 50 episodes of Leaderhood & Parentship. Then, we deep dive into a conversation about defensiveness, touching on: what it is, what causes it, how our Cognitive Colour affects how we experience it, some dos and don’ts for leaders noticing it, and the best way to prevent defensiveness altogether. Morgan shares some scenarios and Shane explains how he would coach someone through them. Shane also shares meeting hygiene habits all companies should consider. Then, we flip it to the home and Shane shares the number one piece of advice he gets from his family. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

1. [00:50] What it has been like created 50 episodes of the podcast. 
2. [06:10] Why we’re talking about defensiveness. 
3. [09:10] What is defensiveness from a clinical standpoint?
4. [10:55] What we get wrong about defensiveness. 
5. [18:10] An example of feedback done right. 
6. [20:20] How our Cognitive Colour affects how we experience defensiveness. 
7. [25:40] What we get wrong about self-regulation. 
8. [28:30] Dos and don’ts when you notice defensiveness in your team. 
9. [30:40] How to address defensiveness in the moment.
10. [33:40] The best way to prevent defensiveness. 
11. [37:40] How defensiveness shows up at home. 
12. [43:40] When your Cognitive Colour changes. 

Mentioned in this Episode:

• The refreshed CultureSmith Inc. website: https://www.culturesmithinc.com/
• Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ 
• Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/