Leaderhood & Parentship

The Problem With Striving for Conflict Resolution

December 12, 2023 Shane Wallace & Morgan Berna Episode 62
Leaderhood & Parentship
The Problem With Striving for Conflict Resolution
Show Notes

#62 - We kick off this week’s episode with a bit of an existential discussion around the use of AI at work and ways it might be able to help teams grow their comfort with conflict. Then, Shane explains the goal of this episode and how it is different from our past episodes about conflict. In this episode, we discuss the stages of conflict. Shane explains what each stage is and how teams go through them at the workplace. He walks through the steps to put a formal conflict process in place, why your goal shouldn’t be to resolve a conflict, and how to get the most out of a conflict. Then, we flip it to the home and talk about the synergy that’s created when you use the conflict process in both environments. 

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Show Notes:

  1. [00:40] Thoughts on the new AI CEO. 
  2. [05:00] The potential of using AI to help teams practice conflict. 
  3. [08:30] How this episode will be talking about conflict and what makes it different from past episodes. 
  4. [11:50] A quick refresher on task vs relational conflict. 
  5. [12:30] How to identify a broken conflict system. 
  6. [20:50] Impacts from ineffective conflict. 
  7. [23:50] Challenges organizations face when trying to convert conflict into a formal process. 
  8. [26:15] The first step to take to put in a formal conflict process. 
  9. [28:30] Step 1: Latent Conflict. 
  10. [34:20] How do our Cognitive Colours impact a conflict process?
  11. [41:23] What causes each stage of conflict to fail to move forward?
  12. [51:10] The benefits of using these practices at work and at home in tandem. 
  13. [57:50] Things to avoid when using this process. 

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