Text us your thoughts on this episode

In this episode, Kelly Pedersen, PwC's global retail leader, speaks with Michele C. Meyer-Shipp, CEO of Dress for Success, about the transformation journey of Dress for Success, a global nonprofit., The conversation highlights key lessons for leaders aiming to navigate organizational change.

With growth can come complexity — a new strategy, new ways to serve customers and the challenge of aligning stakeholders. We explore how rapid growth can spark new ways of working, why a customer-first mindset should guide decision-making, and how aligning leadership is key to success. We also explore the importance of engaging stakeholders in shaping the future, and the importance of a forward-looking mindset through it all. Listen in for insights to help you navigate your own transformation journey. 

Text us your thoughts on this episode

In today’s fast-paced business environment, companies are facing a combination of tech disruption, shifting workforce dynamics and evolving customer expectations. From keeping up with market-speed execution to building resilient talent pipelines and fostering organizational agility, leaders are navigating a complex path toward growth. One of the critical questions executives are asking is: How can we adapt to these shifts while advancing the potential of our people and processes?

To explore these topics, PwC US Chief People & Inclusion Officer Yolanda Seals-Coffield is joined by Kathryn Kaminsky, PwC US Chief Commercial Officer to discuss the intersection of meeting the market demands with the right teams, what we’re seeing and how companies can stay ahead. 

About the podcast participants 

 Yolanda Seals-Coffield, PwC US Chief People & Inclusion Officer 

As US Chief People & Inclusion Officer, Yolanda Seals-Coffield is responsible for providing strategic leadership to align the firm’s people and inclusion strategies with the firm’s growth strategy and helping the firm remain a place where people can be their authentic selves, grow their careers, service our clients and thrive in their personal and professional lives. 

 Kathryn Kaminsky, PwC US Chief Commercial Officer 

As US Chief Commercial Officer, Kathryn Kaminsky leads PwC’s commercial side of the business across our lines of service to bring the full firm to our clients. This includes our go-to-market strategies in the US and Mexico, all while laser-focused on growing the firm and delivering distinguished client service. 

For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.

Text us your thoughts on this episode

Join PwC to explore what’s top of mind for the C-suite following the recent US election and key actions to foster agility and seize opportunities in 2025 under a new administration.

As we move into a new administration led by President-elect Donald Trump and a Republican Congress, business leaders are focused on what's coming next. Leading our conversation today is Kathryn Kaminsky, Chief Commercial Officer for PwC, as we hear insights from PwC leaders unpacking potential changes. We'll cover everything from policy actions and supply chain impacts to how business can manage AI responsibly and adapt to rising energy demands. 

Business leaders have a lot to think about in the coming months. It's a crucial time to plan, be strategic and prioritize effectively. 

Find more insights here on how the 2024 election will impact your business.

For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.

Text us your thoughts on this episode

In this episode, Dinkar Saran, Pharma and Life Sciences Operations Partner at PwC, and Jim Cafone, SVP of Global Supply Chain at Pfizer, dive into operations transformation and its critical role in building resilient and sustainable supply chains, revenue growth and differentiation in an ever-changing world.

Their discussion features insights on how to navigate the delicate balance between short-term pressures and long-term challenges, exploring strategies for improving operations, enhancing agility and leveraging technology to drive productivity and adaptability.

Join us as we uncover key principles and practical approaches that can help your organization thrive in an evolving business landscape.

About the podcast participants

Dinkar Saran leads PwC’s Pharmaceutical & Life Sciences Operations practice delivering integrated operations solutions for PwC clients.

Globally he has worked across biopharmaceuticals, generics and CDMOs with the board and C-suite of multinational companies to enable quantifiable value and EBITDA improvements. He has extensive experience in mergers & acquisitions and has supported multiple corporate and private equity driven transactions on revenue and cost side diligence, integration planning, and post deal value capture.

Jim Cafone is the Senior Vice President, Global Supply Chain, at Pfizer. He is responsible for global demand forecasting, demand and supply planning, worldwide logistics, and inventory management.

Jim is an engineer by trade and has expertise in supply chain management and strategic sourcing. Prior to joining Pfizer, Jim spent almost two decades with Wyeth Pharmaceuticals as part of the manufacturing and operations analysis team. He held numerous positions within manufacturing, materials management, customer order management, physical distribution, and information technology functions. This included Vice President, EMEA Manufacturing and Supply and Vice President, Worldwide Logistics.

For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.

Text us your thoughts on this episode

Technological advances, surging investments and the competition for talent are all working toward one thing: artificial intelligence (AI) is fundamentally changing how business gets done. In this episode, Joe Atkinson, Vice Chair - Chief Products & Technology Officer at PwC and Sal Companieh, Chief Digital and Information Officer at Cushman & Wakefield check in on the top AI trends for businesses – highlighting the need for smart AI choices, responsible AI practices and upskilling leaders to harness its full potential. They discuss how AI can accelerate the value of data-driven decisions and be the 'missing link' for your data investments, helping you stay ahead of the competition. Join us to learn how one of the world’s largest commercial real estate services firms has been using technology and AI in some innovative ways.

About the podcast participants 

Joe Atkinson is a member of PwC's US Leadership Team and is responsible for leading the firm through the next wave of digital transformation. This includes accelerating growth in go-to-market products and digital solutions, as well as the firmwide technology capabilities.

Previously serving as the Chief Digital Officer, Joe defined and executed the vision to digitally enable the firm, and better leverage technology and talent to bring greater value (and experience) to the firm's people and clients. Prior to that, Joe was the leader of PwC’s Technology, Media and Telecommunication consulting business for the US, Japan and China, and he has built a reputation as a trusted, pragmatic and thoughtful advisor to clients as they navigate through accelerating technology changes and increasing regulatory complexity.

Sal Companieh is the Chief Digital and Information Officer at Cushman & Wakefield responsible for providing solutions that improve Cushman & Wakefield’s operations, enhance client service and drive new business. Sal has over 20 years of consulting experience in process and technology transformation and has led the firm through numerous acquisition integrations as well as implementations of global platforms. 

Sal joined Cushman & Wakefield in 2011 as Vice President, Global Applications, and since that time has held technology leadership positions across the business, most recently as co-Chief Information Officer (CIO). She also previously served as CIO, Corporate Solutions, where she was responsible for building processes that collect, curate and optimize enterprise, client and property data, and as CIO for the firm’s facility services business, C&W Services. Prior to joining the firm, Sal was an independent consultant at Covidien and held senior technology positions at IBM and Lindt & Sprüngli.

For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.

Text us your thoughts on this episode

In this episode, PwC’s Global Cybersecurity & Privacy Leader, Sean Joyce and Deneen Defiore, Chief Information Security Officer at United Airlines dive into the world of cybersecurity and its growing importance in the C-suite.

They explore how Chief Information Security Officers (CISOs) are evolving beyond their traditional roles and leading the way in risk management, contributing more directly to the enterprise business strategy and bringing security to the table.

They also discuss the latest news events and tech advancements impacting their approach to cybersecurity. Listen in to explore the evolving role of CISOs, the collaborative opportunities that exist and more.

About the podcast participants

Sean Joyce, Sean is a Principal in PwC’s Consulting Segment and part of the US Consulting Leadership team where he holds multiple leadership roles as the Global Cybersecurity and Privacy Leader, US Cyber, Risk and Regulatory Leader, and recently overseeing US Responsible AI, working across the Trust & Consulting Segments.

Prior to PwC, he held various roles focused on serving alongside those who defended and protected the American values we hold dear.

Deneen DeFiore, currently serves as Vice President and Chief Information Security Officer at United Airlines. She is responsible for leading the cybersecurity and digital risk organization to ensure the company is prepared to prevent, detect, and respond to evolving cyber threats. She leads initiatives on commercial aviation cyber safety risk, improving cyber resilience, and represents United working with international partners to reduce cyber safety risk world-wide across the aviation ecosystem.

Text us your thoughts on this episode

How can CEOs lead with trust? Building trust is the bedrock to enabling your company to continue to be relevant now and in the decades to come. So how do you earn trust with your customers, stakeholders and society at large?

In this episode, we’ll take a deeper dive into the importance of trust and how it is shaping CEOs' plans for 2024, with a conversation between PwC US Senior Partner Tim Ryan and Daryl Brewster, CEO of Chief Executives for Corporate Purpose. Their discussion was recorded during a recent Trust in Action webcast presented by PwC's Trust Leadership Institute, which convenes senior executives and thought leaders to navigate the most complex trust-related issues.

About the podcast participants

Tim Ryan is PwC's US Senior Partner. A forward-thinking leader committed to driving human-led, tech-powered outcomes to build trust in society and solve important problems, Tim has a proven record advancing strategy, growth, innovation, and upskilling. He reimagined PwC leading a complete digital transformation and launching a bold new strategy – The New Equation – to get ahead of the rapid pace of change bringing the best people, capabilities and technology together to support clients in building trust and delivering sustained outcomes. Equity is foundational to Tim’s trust-based leadership – he is also the founder of CEO Action for Diversity & Inclusion.

Daryl Brewster currently serves as CEO of Chief Executives for Corporate Purpose (CECP), an organization focused on empowering senior executives of the world’s leading companies to achieve unprecedented progress on societal challenges while driving business performance.

Daryl has nearly 30 years of executive experience in the US and abroad. He has been an officer for several Fortune 500 companies, served as the turnaround CEO of a publicly-traded company, run five multi-billion dollar business units and currently serves on several privately-held and non-profit boards.

Text us your thoughts on this episode

Tim Ryan, PwC US Senior Partner, was recently in Davos for the World Economic Forum’s Annual Meeting, which brings together global leaders from government, business and civil society to help solve global challenges. In this episode, J.C. Lapierre, US Chief Strategy and Communications Officer, talks to Tim about some of the top topics discussed this year, like technology, the future of work, climate and -- the theme of this year’s meeting -- building trust. Tim and J.C. also explore key takeaways for business leaders, including new ways, in this changing world, to find growth and create value for all stakeholders.

For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.

About the podcast participants

Tim Ryan is PwC's US Senior Partner. A forward-thinking leader committed to driving human-led, tech-powered outcomes to build trust in society and solve important problems, Tim has a proven record advancing strategy, growth, innovation, and upskilling. He reimagined PwC leading a complete digital transformation and launching a bold new strategy – The New Equation – to get ahead of the rapid pace of change bringing the best people, capabilities and technology together to support clients in building trust and delivering sustained outcomes. Equity is foundational to Tim’s trust-based leadership – he is also the founder of CEO Action for Diversity & Inclusion.

J.C. Lapierre serves as PwC’s US Chief Strategy and Communications Officer. In that capacity, J.C. works with the executive leadership team to develop, communicate, execute and sustain corporate strategic initiatives. J.C. has been a critical part of the firm’s efforts to streamline business operations and reduce operating costs to create investment capacity. She also helped architect the strategy to digitally transform the firm. 

Text us your thoughts on this episode

People are at the core of organizations, and we need to treat them like the valued stakeholders they are to help retain and recruit them in today’s competitive job market. Upskilling and expanding benefits and strategic hiring for specialized skills will go a long way toward fostering the right culture for growth on your teams and in your business.

In this episode, PwC US Chief People Officer Yolanda Seals-Coffield is joined by J. Ofori Agboka, Amazon Vice-President of People Experience and Technology, for a discussion on how companies are tailoring benefits and development programs for different types of workers, and technology’s role in that process. We’ll also explore ways to personalize the career journey, including PwC’s own My+ people strategy.

For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.

About the podcast participants

Yolanda Seals-Coffield, Chief People Officer, PwC US
As US Chief People Officer, Yolanda Seals-Coffield drives PwC's people solutions and function, promoting and supporting our firm’s growth strategy to serve our clients and help our people thrive in and outside of work.

As former Chief Employment Counsel, Yolanda worked with teams across every aspect of the employee life cycle — from hiring to performance, diversity and inclusion and alumni. This gives her unique insights into opportunities to help PwC employees learn, develop and grow.

J Ofori Agboka, Vice President People Experience and Technology (PXT) - Global Operations at Amazon

J Ofori Agboka is responsible for the worldwide Human Resource (HR) practices for Fulfillment, Transportation, Delivery, Customer Service, Employee Relations (ER), and Workplace Health & Safety. He leads teams that support the employment life cycle of Amazonians globally.

His background covers diverse aspects of Human Resources in global and domestic markets spanning automotive and industrial environments. He works hard to utilize his extensive knowledge and expertise and his passion for putting people first, to the fullest potential. He has expertise in strategic human capital planning, employee relations, employment law, employee engagement, performance management, retention and recruiting. His operational background includes in dynamic environments requiring focused decision-making, understanding of how to optimize business processes, developing cost management systems, and enhancing operational efficiency and excellence. His language capabilities include moderate Spanish, and social Mandarin. 

Text us your thoughts on this episode

Board diversity has been an intense focus area for investors for years. This trend is clear among directors as well. With emerging regulations,and growing external expectations, companies recognize having a wider range of representation at decision-making tables can be essential for success in today's landscape. For women looking to positively impact their careers and community, serving on a board can be a proactive way to make a difference. What are some of the steps women can take to become board-ready?

In this episode, Maria Moats, Governance Insights Center Leader at PwC, is joined by Barb Loughran, a Board Director and retired PwC Partner, for a discussion on women's representation on boards and what it means to be board-ready.

For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.

About the podcast participants

Maria Moats, Governance Insights Center Leader at PwC
As the Governance Insights Center leader, Maria Moats is relentlessly focused on helping directors address corporate governance issues by providing insights and tools to help them be more informed and effective in their roles and create better outcomes.

Before leading the Governance Insights Center, Maria served as PwC’s Chief Diversity Officer and Vice Chair, Mexico and US Assurance Leader - overseeing PwC’s national Assurance practice, including strategy and operational aspects to manage a practice of approximately 20,000 professionals. Maria is currently the Senior Relationship Partner (SRP) for several large multinational clients in the financial services, transportation, consumer and industrial products industries.

She is a first-generation Mexican-American and an advocate for diversity, equity and inclusion.

Barb Loughran, Board Director and retired PwC Partner
Barb Lougran is a current board member, global executive, financial expert and prior advisor to boards and audit committees, with 35+ years of experience working with Fortune 500 C-Suite executives and Boards as they navigate strategic, transformational and operational challenges. She has strong and diversified industry expertise, spanning consumer products, retail, engineering, industrial products, services, energy, pharmaceuticals, medical device and technology. Barb is a highly qualified financial expert with 20 years as a PricewaterhouseCoopers partner, including two tours in the National Office. Barb was responsible for leading PwC’s Industrial Products business unit in NY Metro with P&L responsibility. Additionally, she has deep M&A expertise, including leading due diligence internationally. Barb is a current board member, retired PwC partner and angel investor.

Text us your thoughts on this episode

At a time when economic uncertainty remains, leaders are questioning whether their organizations will be viable a decade from now. It's important to know that resilience is possible if you prioritize transformation and foster trust in a challenging financial environment. And as a leader, your authenticity is paramount.

In this episode, Kathryn Kaminsky, Vice Chair and US Trust Solutions co-leader at PwC, is joined by Mary Callahan Erdoes, CEO of JP Morgan Chase's Asset and Wealth Management line of business for a discussion on what it takes to navigate the evolving needs of diverse stakeholders and technologies, and what areas of investment are important for companies to remain relevant and achieve their growth goals. Mary shares her views on what it means to deliver leading performance and results for clients, and why it’s important to listen not only to our clients, but to the expertise that surrounds us.

About the podcast participants

Kathryn Kaminsky, Vice Chair and US Trust Solutions Co-Leader at PwC

In this role Kathryn Kaminsky oversees the largest Trust platform in the world, bringing together the firm’s combined Audit, ESG, Digital Assurance and Tax Reporting capabilities to best help clients as they seek to build trust with their stakeholders. As co-leader, Kathryn is responsible for the quality of service, excellence in the work performed by over 21,000 partners and staff, developing diverse teams and driving innovation.

Mary Callahan Erdoes, CEO of JP Morgan Chase's Asset and Wealth Management line of business

Mary Callahan Erdoes is Chief Executive Officer of JPMorgan Chase's Asset & Wealth Management line of business – one of the largest and most respected investment managers and private banks in the world, with $4.3 trillion in client assets and a 200-year-old legacy as a trusted fiduciary to corporations, governments, institutions and individuals. Since joining the firm 25 years ago, Erdoes has held senior roles across Asset & Wealth Management before becoming its CEO in 2009 and joining the JPMorgan Chase Operating Committee, the firm’s most senior management team.

Erdoes serves on the boards of the U.S.-China Business Council and the Robin Hood Foundation of New York City. She is also a board member of Georgetown University, where she earned her Mathematics undergraduate degree, and serves on the Global Advisory Council of Harvard University, where she received her MBA.

Text us your thoughts on this episode

With the use of generative AI accelerating, it’s important to focus on how business leaders can get the most out of their tech investment in a trusted and ethical way. In this episode, we dive into responsible AI – what it is, why it’s important and how it can be a competitive advantage.

To cover this important topic, PwC’s host, Joe Atkinson, is joined by leading AI experts and members of the National AI Advisory Committee to the President and the White House – Miriam Vogel, President and CEO of EqualAI, and Ramayya Krishnan, Dean of the Heinz College Of Information Systems And Public Policy and Director of the Block Center for Technology and Society at Carnegie Mellon University.

For more information on this episodes speakers, and to view the full transcript, please visit pwc.com.

Text us your thoughts on this episode

From blockchain to fintech collaborations, hear how innovation is changing the way we approach risk management and creating new opportunities for growth. Discover the challenges and benefits to integrating technology into traditional financial systems, and learn how partnerships can create a more resilient and secure financial landscape.

In this episode Scott Likens, PwC’s Trust Technology Leader, is joined by Caitlin Long, Founder and CEO at Custodia Bank, to explore the potential of technology and partnerships in stabilizing financial systems.

Learn more about cryptocurrency and digital assets.

For the full transcript, please visit pwc.com.

About the podcast participants
Scott Likens leads PwC’s Emerging Tech practice in the United States. With more than 25 years of emerging technology experience, he has helped clients transform their customer experience and enhance their digital operations. Scott has worked across industries with some of the biggest multinational companies to transform their business by applying a local lens to global digital and emerging tech trends. He has expertise using emerging technology and advanced analytics in many areas including e-commerce, digital architecture, mobile technologies and social customer engagement.

Caitlin Long is Founder & CEO of Custodia Bank. A 22-year Wall Street veteran who has been active in bitcoin and blockchain since 2012. In 2018-20 she led the charge to make her native state of Wyoming an oasis for blockchain companies in the US, where she helped Wyoming enact 29 blockchain-enabling laws. From 2016-18 she jointly spearheaded a blockchain project for delivering market index data to Vanguard as chairman and president of Symbiont, an enterprise blockchain start-up. Caitlin ran Morgan Stanley’s pension solutions business (2007-2016), held senior roles at Credit Suisse (1997-2007) and began her career at Salomon Brothers (1994-1997). She is a graduate of Harvard Law School (JD, 1994), the Kennedy School of Government (MPP, 1994) and the University of Wyoming (BA, 1990).

Text us your thoughts on this episode

In a world of heightened volatility in financial markets and concerns around economic activity – executives need a clear understanding of the macroeconomic environment to help make long-term decisions.   

In this episode of PwC Pulse podcast, Dr Alexis Crow, Principal and head of the Geopolitical Investing Practice at PwC, is joined by Pierre Yared, MUTB Professor of International Business, Senior Vice Dean for Faculty Affairs, and Vice Dean for Executive Education at Columbia University Business School. Together, they discuss some of the key issues that investors and executives are facing today, including inflation, the outlook for recession, impact of AI and more.

Text us your thoughts on this episode

After a tumultuous few years, business leaders are now focused on growth to survive. From people to technology, they are applying the lessons learned as they navigate through the headwinds of today’s environment.

In this episode, Tim Ryan, PwC’s US Chair and Senior Partner, is joined by Miguel Patricio, CEO & Chairman at Kraft Heinz, to discuss reinvention and leadership fundamentals. Together they explore views on human capital, customer experiences, supply chain resilience and more.

About the podcast participants

Miguel Patricio has been the Chief Executive Officer of The Kraft Heinz Company since June 2019. He has also served as a director of Kraft Heinz since May 2021 and as Chair of the Board of Directors since May 2022.

Before joining Kraft Heinz, Miguel spent 20 years with Anheuser-Busch InBev SA/NV (AB InBev) and its predecessors. Most recently, he served as Chief of Special Global Projects – Marketing from January 2019 to June 2019.

Tim Ryan is PwC's US Chair and Senior Partner. A forward-thinking leader committed to driving human-led, tech-powered outcomes to build trust in society and solve important problems, Tim has a proven record advancing strategy, growth, innovation, and upskilling. He reimagined PwC leading a complete digital transformation and launching a bold new strategy – The New Equation – to get ahead of the rapid pace of change bringing the best people, capabilities and technology together to support clients in building trust and delivering sustained outcomes. Equity is foundational to Tim’s trust-based leadership – he is also the founder of CEO Action for Diversity & Inclusion.

For the full transcript, please visit pwc.com

Text us your thoughts on this episode

As fractured geopolitics, social tensions and global events unfold, we are presented with opportunities to strengthen trust among our stakeholders. It is more important than ever to build growth strategies that emphasize diversity, equity and inclusion, and motivate people to support the needs of our communities.   

In this episode, Shannon Schuyler, PwC’s Chief Purpose and Inclusion Officer, is joined by Carin Taylor, Chief Diversity Officer of Workday, to discuss how building trust through transparency and leveraging the right data can drive an equitable future for businesses, their people and communities at large.

For the full transcript, please visit pwc.com

About the podcast participants
Shannon Schuyler is PwC’s US Chief Purpose & Inclusion Officer - working to activate PwC’s purpose to build trust in society and solve important problems and to create a fulfilling employee experience.

Responsible for furthering diversity, inclusion and equity across the firm’s workforce, she connects purpose with belonging to create an environment in the firm that celebrates identity and intersectionality as a way to drive innovation and business value.

Shannon worked alongside US Chair and Senior Partner Tim Ryan to lead CEO Action for Diversity & Inclusion™, the largest CEO-driven business commitment to advance diversity and inclusion. In this role, she drove the strategy for engaging more than 2,400 company CEOs, academic institutions and associations.

Carin Taylor is chief diversity officer at Workday and has global responsibility for the development and execution of Workday’s inclusion and diversity strategy. Additionally, Carin serves on the board of Watermark, a nonprofit organization whose mission is to increase the number of women in leadership positions.

Prior to joining Workday, Carin served as the head of diversity, inclusion, and innovation at Genentech where she was responsible for strategic initiatives including executive coaching, building and leading highly effective teams, and increasing employee engagement. She was also responsible for creating strategies to successfully recruit, develop, and retain diverse workforces as well as enabling large organizations to leverage diversity and inclusion to drive innovation. Before Genentech, Carin held various positions in human resources, inclusion and diversity, finance, and customer service at Cisco Systems.

Text us your thoughts on this episode

Companies have been using artificial intelligence (AI) technology for years. But as AI rapidly evolves, it has the power to reshape industries and transform today’s businesses. How can AI improve your business? What is Generative AI? What are the risks to consider?

In this episode, Joe Atkinson, PwC’s Chief Products and Technology Officer, is joined by Ramayya Krishnan, Dean of Heinz College of Information Systems and Public Policy at Carnegie Mellon University, to explore the evolution of AI, how it can unlock opportunities and the critical role ethics and responsibility will play in its success.

For the full transcript and speaker bios, please visit pwc.com.

Text us your thoughts on this episode

The metaverse has attracted both a lot of attention and a lot of skepticism. But first, what is the metaverse? What are the possible risks, how does it connect to web3 and how can businesses build trust into their metaverse activities from the start?

In this episode, Roberto Hernandez, PwC’s Global Metaverse Leader and US Customer Strategy & Experience Leader, is joined by Chris Duffey, Head of AI Innovation and Strategy for Adobe, at PwC’s Emerging Tech Exchange. Listen as they discuss these questions and the current and future impact of these emerging technologies on the business landscape.

To learn more on the topics and research discussed, check out PwC’s 2023 Metaverse Predictions.

For the full transcript, please visit pwc.com.

About the podcast participants
Roberto Hernandez is a Principal in PwC’s Consumer Finance practice. He has extensive experience in advising banking and lending clients on customer experience, strategy, operations , risk management, process improvement, and consumer compliance. Roberto has over 17 years experience in the financial services industry in both a consulting capacity and also working for two of the top 10 global financial institutions. Roberto is a frequent speaker at industry conferences and the author of several news articles as well as whitepapers on the topics of customer experience, operational strategy, regulatory compliance response, and target operating model design.

Chris Duffey spearheads Adobe’s strategic development design partnerships across the creative enterprise space. 

Chris’ keynotes have received over 50 million impressions and his work has been featured by more than 100 global media outlets on topics including the Metaverse, Web3, NFTs, DAOs, generative experience design, computational creativity, the role of human + machine, and AI-enhanced creativity. 

Chris is the author of the award-winning book Superhuman Innovation, the world’s first book co-authored by AI about AI. And has written the forthcoming book Decoding the Metaverse: Expand Your Business Using Web3.

Text us your thoughts on this episode

It’s no secret that fast fashion often drives the clothing industry. Business models hinge on the concept that styles can change quickly — and it’s essential to keep up. But quick pivots also can correlate with low quality products that can add to landfills and contribute to unsustainable business practices.

Allbirds is among the companies looking to kick the habit. Not only has Allbirds established aggressive sustainability goals, but it’s also backing them up with results. In this episode Alan Jones, National TMT Deals Leader and San Francisco Office Managing Partner at PwC, is joined by Joey Zwillinger, Co-CEO at Allbirds, to discuss how companies can take their sustainability initiatives to a higher level.

About the podcast participants

Alan Jones, serves as the Managing Partner of PwC's Bay Area & Northwest market, responsible for leading a team of more than 4,300 PwC professionals across San Francisco, San Jose, Sacramento, Seattle and Portland offices.

Joey Zwillinger Co-CEO at Allbirds has long been passionate about making things from renewable resources, which led him to start Allbirds and begin tackling sustainability issues in the fashion industry.

For the full transcript, please visit pwc.com

Text us your thoughts on this episode

Big challenges can yield big payoffs — for everyone. That’s why some companies are positioning themselves to be game changers. These companies are innovating new technologies that can enable exponential returns on investments at the center of new business models and pointing it towards solving major societal challenges, all to create value for stakeholders along the way.

In this episode, Sundar Subramanian, US Strategy& Leader, is joined by Heather Lavallee, CEO of Voya Financial, to explore how game-changing companies like Voya are challenging the status quo and redefining the future of business.

About the podcast participants

Sundar Subramanian serves as the PwC US Strategy& Leader. He brings an investor mindset to value creation. By applying systems thinking and advanced analytics to decision-making, Sundar builds business models, improves performance and creates transformative value.

Heather Lavallee is chief executive officer, and a board member, of Voya Financial, Inc. With 30 years of experience in the financial services industry, Heather is a collaborative leader who excels in building high-performing businesses. Prior to assuming her current roles, Lavallee served as the company’s president and CEO-elect, overseeing Voya’s Workplace Solutions and Investment Management businesses, as well as Voya’s technology and data organizations, strategy and risk teams. Previously at Voya, Heather served as CEO of Wealth Solutions, and prior to that she was president of the company’s Tax-Exempt Markets business, and earlier she was president of Employee Benefits (now Health Solutions).

For the full transcript, please visit pwc.com

Text us your thoughts on this episode

After a series of crises, from the pandemic to geopolitical issues to the current economic conditions, executives are becoming seasoned in handling challenges. Today we’ll explore how executives can evaluate evolving risks, meet the changing needs of their stakeholders and lean into the strengths of their organization.

In this episode Julia Lamm, Workforce Transformation Principal at PwC, is joined by Melanie Foley, Executive Vice President and Chief Administrative Officer at Liberty Mutual, to discuss the challenges executives are facing today and what they can focus on to keep their companies moving forward.

About the podcast participants

Julia Lamm serves as PwC’s Workforce Transformation Principal focusing on financial services clients. She is a leader in the development of PwC’s point of view on the workforce of the future and how financial institutions are responding post-COVID. In addition to her work with clients, Julia is a featured thought leader at PwC, and is often cited in the media including The Wall Street Journal, Bloomberg and CNBC.

Melanie Foley is Executive Vice President and Chief Administrative Officer of Liberty Mutual Insurance. In her role, she leads Liberty Mutual’s talent, procurement, brand and communications, real estate, community investments, sustainability, and workplace services functions.

For the full transcript, please visit pwc.com

Text us your thoughts on this episode

The world is changing at an unimaginable pace, and leaders have to remain nimble while meeting expectations from a number of stakeholders. Many leaders are saying trust has become a currency that needs to be measured, valued and maintained.

Tim Ryan, PwC’s US Chair and Senior Partner, sat down with Ed Bastian, CEO of Delta Air Lines, to discuss how trust is more important than ever, and how trust in our people and our work can help us get to new solutions together.

To learn more on the topics discussed today, visit PwC.com, and view PwC’s Tomorrow Takes Trust commitment. 

About the podcast participants

Tim Ryan is PwC's US Chair and Senior Partner. A forward-thinking leader committed to driving human-led, tech-powered outcomes to build trust in society and solve important problems, Tim has a proven record advancing strategy, growth, innovation, and upskilling. He reimagined PwC leading a complete digital transformation and launching a bold new strategy – The New Equation – to get ahead of the rapid pace of change bringing the best people, capabilities and technology together to support clients in building trust and delivering sustained outcomes. Equity is foundational to Tim’s trust-based leadership – he is also the founder of CEO Action for Diversity & Inclusion.

Ed Bastian is the Chief Executive Officer of Delta Air Lines. As CEO of Delta Air Lines, Ed Bastian leads a team of 90,000 global professionals that is building the world’s premier international airline, powered by a people-driven, customer-focused culture and spirit of innovation.

Under Ed’s leadership, Delta is transforming the air travel experience with generational investments in technology, aircraft, airport facilities and, most importantly, Delta’s employees worldwide. A 24-year Delta veteran, Ed has been a critical leader in Delta’s long-term strategy and champion of putting Delta’s shared values of honesty, integrity, respect, perseverance and servant leadership at the core of every decision.

For the full transcript, please visit pwc.com

Text us your thoughts on this episode

Everything we are responding to in the market brings us to our topic today. In this special episode of PwC Pulse, we'll discuss how leadership has evolved over recent years, what it means to be a leader in a time of increased geopolitical and economic uncertainty, and how it’s increasingly important to build trust with stakeholders. 

Leading our conversation today is J.C. Lapierre, US Chief Strategy and Communications Officer at PwC, as we hear insights from our PwC alumni speakers: Carol Isozaki, founder & president at Strategic Brand Intelligence, Steve Salata, General Manager at Machine Q - a Comcast Company, and Derrick Roman, a retired PwC Partner and Board Member for CommScope and Wex, Inc. 

To learn more on the topics discussed today, visit PwC’s FY22 Purpose and Inclusion Report

About our participants

J.C. Lapierre serves as PwC’s U.S. Chief Strategy and Communications Officer

Carol Isozaki is the founder and president at Strategic Brand Intelligence. She is an executive coach, leadership expert, and speaker with over 20 years of client service, human capital, and leadership development expertise.​

Steve Salata is the VP/General Manager of MachineQ and Notion - a Comcast Company and also a retired Navy Officer.

Derrick Roman is a retired PwC Partner. He  became a member of CommScope’s Board of Directors in 2021 and serves as a member of their Audit Committee.

For the full transcript, please visit pwc.com

Text us your thoughts on this episode

The metaverse is here. And while the vision is still evolving and future adoption is unknown, businesses are already experimenting with its building blocks and making decisions about how the metaverse plays into their strategy. 

In this episode Mohamed Kande, PwC’s Vice Chair - US Consulting Solutions Co-Leader, is joined by Judson Althoff Chief Commercial Officer at Microsoft, to discuss the big questions around the metaverse for business leaders — what are the opportunities in your industry? What are the risks? What’s around the corner? 

To learn more on the topics and research discussed, check out the 2022 PwC Metaverse survey.

About the podcast participants

Mohamed Kande serves as Vice Chair PwC US - US Consulting Solutions Co-Leader and Global Advisory Leader. In this role he is responsible for helping clients identify value and design and deliver large-scale business-led change, from strategy to outcomes, specifically in the areas of Deals, Transformation, Cybersecurity, Privacy and Risk, Cloud and Digital and Tax Consulting.

Judson Althoff is Executive Vice President and Chief Commercial Officer at Microsoft. He is responsible for the sales strategy, execution and revenue growth of the company’s commercial business. He leads a team that empowers Microsoft’s customers to digitally transform their business by democratizing and scaling digital experiences across their organization.

For the full transcript, please visit pwc.com

Text us your thoughts on this episode

From key regulators to customers and employees, companies’ most important stakeholders are looking for them to take action on ESG. Companies may have made commitments, but do they have plans to execute? As a leader, how can you develop the right skills and help guide your teams? 

In this episode Wes Bricker, PwC’s Vice Chair - US Trust Solutions Co-Leader, is joined by Beth Sasfai, Chief ESG Officer at Verizon, to discuss the impact of SEC’s proposed climate disclosure rules, working across stakeholders to reach your goals and the importance of telling your ESG story. 

To learn more on the topics discussed today, visit PwC’s Create value through ESG resource page.

About the podcast participants

Wes Bricker is Vice Chair - US Trust Solutions Co-Leader at PwC. In this role he oversees the largest Trust platform in the world, bringing together the firm’s combined Audit, ESG, Digital Assurance and Tax Reporting capabilities to best help clients as they seek to build trust with their stakeholders. As co-leader, Wes is responsible for the quality of service, excellence in the work performed by over 21,000 partners and staff, developing diverse teams and driving innovation.

Beth Sasfai is Verizon’s Chief ESG Officer. In this role she is responsible for the company’s ESG strategy, disclosure, and related stakeholder advocacy.  Her team is additionally responsible for governance policy, compliance with federal and state corporate and securities laws, providing legal support to the corporate secretarial function, and advising on other general corporate matters.

For the full transcript, please visit pwc.com.