{"version":"1.0.0","segments":[{"speaker":"Sound Effect","startTime":0.09,"endTime":0.12,"body":"[music]"},{"speaker":"Emily Davenport","startTime":1.08,"endTime":3.36,"body":"Welcome to"},{"speaker":"Emily Davenport","startTime":1.08,"endTime":3.36,"body":"Cultivating Curiosity, where we"},{"speaker":"Emily Davenport","startTime":3.36,"endTime":6.24,"body":"get down and dirty with the"},{"speaker":"Emily Davenport","startTime":3.36,"endTime":6.24,"body":"experts on all the ways science"},{"speaker":"Emily Davenport","startTime":6.24,"endTime":9.51,"body":"and agriculture touch our lives"},{"speaker":"Emily Davenport","startTime":6.24,"endTime":9.51,"body":"from what we eat to how we live."},{"speaker":"Emily Davenport","startTime":11.28,"endTime":12.6,"body":"I'm Emily Davenport."},{"speaker":"Jordan Powers","startTime":12.96,"endTime":15.03,"body":"And I'm Jordan"},{"speaker":"Jordan Powers","startTime":12.96,"endTime":15.03,"body":"Powers. And we're from the"},{"speaker":"Jordan Powers","startTime":15.03,"endTime":17.79,"body":"University of Georgia's College"},{"speaker":"Jordan Powers","startTime":15.03,"endTime":17.79,"body":"of Agricultural and"},{"speaker":"Jordan Powers","startTime":17.79,"endTime":19.29,"body":"Environmental Sciences."},{"speaker":"Sound Effect","startTime":19.29,"endTime":19.32,"body":"[chime]"},{"speaker":"Jordan Powers","startTime":20.94,"endTime":24.06,"body":"We are here today"},{"speaker":"Jordan Powers","startTime":20.94,"endTime":24.06,"body":"with John Salazar, professor and"},{"speaker":"Jordan Powers","startTime":24.06,"endTime":27.87,"body":"coordinator of the University of"},{"speaker":"Jordan Powers","startTime":24.06,"endTime":27.87,"body":"Georgia hospitality and food"},{"speaker":"Jordan Powers","startTime":27.87,"endTime":30.72,"body":"industry management major. John,"},{"speaker":"Jordan Powers","startTime":27.87,"endTime":30.72,"body":"thanks for joining us today."},{"speaker":"John Salazar","startTime":30.75,"endTime":32.79,"body":"Wonderful. It's"},{"speaker":"John Salazar","startTime":30.75,"endTime":32.79,"body":"great to be here. Thank you,"},{"speaker":"John Salazar","startTime":32.79,"endTime":34.71,"body":"Emily, and thank you, Jordan,"},{"speaker":"John Salazar","startTime":32.79,"endTime":34.71,"body":"for inviting me."},{"speaker":"Jordan Powers","startTime":34.89,"endTime":37.65,"body":"Absolutely. To"},{"speaker":"Jordan Powers","startTime":34.89,"endTime":37.65,"body":"kick off, can you tell us a"},{"speaker":"Jordan Powers","startTime":37.65,"endTime":38.88,"body":"little bit about your"},{"speaker":"Jordan Powers","startTime":37.65,"endTime":38.88,"body":"background?"},{"speaker":"John Salazar","startTime":39.15,"endTime":41.85,"body":"Sure. Well, I'm"},{"speaker":"John Salazar","startTime":39.15,"endTime":41.85,"body":"the professor and coordinator of"},{"speaker":"John Salazar","startTime":41.85,"endTime":44.31,"body":"the hospitality and food"},{"speaker":"John Salazar","startTime":41.85,"endTime":44.31,"body":"industry management program here"},{"speaker":"John Salazar","startTime":44.31,"endTime":49.32,"body":"at UGA. And I came here after 14"},{"speaker":"John Salazar","startTime":44.31,"endTime":49.32,"body":"years at the University of South"},{"speaker":"John Salazar","startTime":49.32,"endTime":52.32,"body":"Carolina over on the coast in"},{"speaker":"John Salazar","startTime":49.32,"endTime":52.32,"body":"the Hilton Head Island area,"},{"speaker":"John Salazar","startTime":52.35,"endTime":56.85,"body":"where I was a professor and also"},{"speaker":"John Salazar","startTime":52.35,"endTime":56.85,"body":"director of the Tourism"},{"speaker":"John Salazar","startTime":56.85,"endTime":58.86,"body":"Institute that they had there"},{"speaker":"John Salazar","startTime":56.85,"endTime":58.86,"body":"for University of South"},{"speaker":"John Salazar","startTime":58.86,"endTime":61.8,"body":"Carolina. And prior to that, I"},{"speaker":"John Salazar","startTime":58.86,"endTime":61.8,"body":"was a research director at"},{"speaker":"John Salazar","startTime":61.8,"endTime":64.83,"body":"University of Tennessee in"},{"speaker":"John Salazar","startTime":61.8,"endTime":64.83,"body":"Knoxville. But before my"},{"speaker":"John Salazar","startTime":64.83,"endTime":67.8,"body":"education career, I had been in"},{"speaker":"John Salazar","startTime":64.83,"endTime":67.8,"body":"the hotel business for a few"},{"speaker":"John Salazar","startTime":67.8,"endTime":70.92,"body":"years and was bumped around the"},{"speaker":"John Salazar","startTime":67.8,"endTime":70.92,"body":"country working with some hotel"},{"speaker":"John Salazar","startTime":70.92,"endTime":71.46,"body":"companies."},{"speaker":"Emily Davenport","startTime":71.58,"endTime":73.92,"body":"So what got you"},{"speaker":"Emily Davenport","startTime":71.58,"endTime":73.92,"body":"interested in hospitality as a"},{"speaker":"Emily Davenport","startTime":73.92,"endTime":74.58,"body":"career?"},{"speaker":"John Salazar","startTime":74.76,"endTime":77.76,"body":"Wow, that's a"},{"speaker":"John Salazar","startTime":74.76,"endTime":77.76,"body":"great question. And I think it"},{"speaker":"John Salazar","startTime":77.82,"endTime":80.88,"body":"requires maybe a lot longer time"},{"speaker":"John Salazar","startTime":77.82,"endTime":80.88,"body":"than we have time for today."},{"speaker":"Emily Davenport","startTime":80.88,"endTime":82.35,"body":"Oh, okay. The"},{"speaker":"Emily Davenport","startTime":80.88,"endTime":82.35,"body":"Cliff Notes?"},{"speaker":"John Salazar","startTime":82.11,"endTime":85.653,"body":"Yeah, the Cliff"},{"speaker":"John Salazar","startTime":82.11,"endTime":85.653,"body":"Notes. So when I was growing up,"},{"speaker":"John Salazar","startTime":85.727,"endTime":89.936,"body":"in my high school years,"},{"speaker":"John Salazar","startTime":85.727,"endTime":89.936,"body":"probably about 14, 15, I used to"},{"speaker":"John Salazar","startTime":90.009,"endTime":94.587,"body":"go downtown Chicago to visit my"},{"speaker":"John Salazar","startTime":90.009,"endTime":94.587,"body":"dentist. And my dentist office"},{"speaker":"John Salazar","startTime":94.661,"endTime":99.165,"body":"was right next to the Palmer"},{"speaker":"John Salazar","startTime":94.661,"endTime":99.165,"body":"House Hilton Hotel where I would"},{"speaker":"John Salazar","startTime":99.238,"endTime":103.668,"body":"just hang out in the lobby of"},{"speaker":"John Salazar","startTime":99.238,"endTime":103.668,"body":"the Palmer House Hilton before"},{"speaker":"John Salazar","startTime":103.742,"endTime":108.024,"body":"and after the visit with the"},{"speaker":"John Salazar","startTime":103.742,"endTime":108.024,"body":"dentist. And I really enjoyed"},{"speaker":"John Salazar","startTime":108.098,"endTime":112.307,"body":"that feel. The feel, the"},{"speaker":"John Salazar","startTime":108.098,"endTime":112.307,"body":"activity of the guests coming in"},{"speaker":"John Salazar","startTime":112.38,"endTime":116.515,"body":"and out the busyness of a lobby"},{"speaker":"John Salazar","startTime":112.38,"endTime":116.515,"body":"within one of the oldest"},{"speaker":"John Salazar","startTime":116.589,"endTime":120.797,"body":"operating hotels in North"},{"speaker":"John Salazar","startTime":116.589,"endTime":120.797,"body":"America. And that became a very"},{"speaker":"John Salazar","startTime":120.871,"endTime":125.375,"body":"attractive career proposition"},{"speaker":"John Salazar","startTime":120.871,"endTime":125.375,"body":"for me early on. And when I got"},{"speaker":"John Salazar","startTime":125.449,"endTime":130.1,"body":"into college, I decided to major"},{"speaker":"John Salazar","startTime":125.449,"endTime":130.1,"body":"in hospitality because of some"},{"speaker":"John Salazar","startTime":130.174,"endTime":134.456,"body":"of those experiences in the"},{"speaker":"John Salazar","startTime":130.174,"endTime":134.456,"body":"Chicago hotel market. And from"},{"speaker":"John Salazar","startTime":134.53,"endTime":138.517,"body":"there, I got into the hotel"},{"speaker":"John Salazar","startTime":134.53,"endTime":138.517,"body":"business immediately after"},{"speaker":"John Salazar","startTime":138.591,"endTime":143.316,"body":"graduation with some internships"},{"speaker":"John Salazar","startTime":138.591,"endTime":143.316,"body":"along the way while in college,"},{"speaker":"Everyone","startTime":139.51,"endTime":149.23,"body":"[laughter]"},{"speaker":"Everyone","startTime":143.39,"endTime":148.189,"body":"working for the Hyatt as a night"},{"speaker":"Everyone","startTime":143.39,"endTime":148.189,"body":"auditor and also working for the"},{"speaker":"Everyone","startTime":148.263,"endTime":152.471,"body":"Marriott. After graduation, I"},{"speaker":"Everyone","startTime":148.263,"endTime":152.471,"body":"took a position at Keystone"},{"speaker":"Everyone","startTime":152.545,"endTime":156.606,"body":"Resort in Keystone, Colorado,"},{"speaker":"Everyone","startTime":152.545,"endTime":156.606,"body":"which at the time was the"},{"speaker":"Emily Davenport","startTime":156.13,"endTime":182.77,"body":"I think you"},{"speaker":"Emily Davenport","startTime":156.13,"endTime":182.77,"body":"might be right."},{"speaker":"Emily Davenport","startTime":156.679,"endTime":161.035,"body":"largest ski operator in North"},{"speaker":"Emily Davenport","startTime":156.679,"endTime":161.035,"body":"America, really enjoyed that,"},{"speaker":"Emily Davenport","startTime":161.109,"endTime":165.539,"body":"was there for a few years, got"},{"speaker":"Emily Davenport","startTime":161.109,"endTime":165.539,"body":"back into the Marriott family"},{"speaker":"Emily Davenport","startTime":165.613,"endTime":170.043,"body":"and bumped around the country in"},{"speaker":"Emily Davenport","startTime":165.613,"endTime":170.043,"body":"the hotel business. My last"},{"speaker":"Emily Davenport","startTime":170.117,"endTime":174.694,"body":"hotel management position was in"},{"speaker":"Emily Davenport","startTime":170.117,"endTime":174.694,"body":"Mobile, Alabama. We opened up"},{"speaker":"Emily Davenport","startTime":174.768,"endTime":178.977,"body":"converted full service Four"},{"speaker":"Emily Davenport","startTime":174.768,"endTime":178.977,"body":"Diamond hotel, we purchased a"},{"speaker":"Emily Davenport","startTime":179.05,"endTime":183.406,"body":"Stouffer's hotel, I think I'm"},{"speaker":"Emily Davenport","startTime":179.05,"endTime":183.406,"body":"probably the only one that in"},{"speaker":"Emily Davenport","startTime":183.48,"endTime":187.32,"body":"this room that knows what the"},{"speaker":"Emily Davenport","startTime":183.48,"endTime":187.32,"body":"Stouffer's product is."},{"speaker":"John Salazar","startTime":187.3,"endTime":189.97,"body":"And a friend of"},{"speaker":"John Salazar","startTime":187.3,"endTime":189.97,"body":"mine asked me if I want to be a"},{"speaker":"John Salazar","startTime":189.97,"endTime":193.66,"body":"guest lecturer at the University"},{"speaker":"John Salazar","startTime":189.97,"endTime":193.66,"body":"of South Alabama, and really,"},{"speaker":"John Salazar","startTime":193.69,"endTime":197.62,"body":"really enjoyed that experience."},{"speaker":"John Salazar","startTime":193.69,"endTime":197.62,"body":"And at that point, that company"},{"speaker":"John Salazar","startTime":197.62,"endTime":202.21,"body":"I was working for was paying for"},{"speaker":"John Salazar","startTime":197.62,"endTime":202.21,"body":"half my master's degree. And as"},{"speaker":"John Salazar","startTime":202.21,"endTime":204.55,"body":"soon as I completed that,"},{"speaker":"John Salazar","startTime":202.21,"endTime":204.55,"body":"University of South Alabama"},{"speaker":"John Salazar","startTime":204.55,"endTime":207.43,"body":"asked if I would be interested"},{"speaker":"John Salazar","startTime":204.55,"endTime":207.43,"body":"in teaching. And so I started"},{"speaker":"John Salazar","startTime":207.43,"endTime":210.91,"body":"teaching while I was still"},{"speaker":"John Salazar","startTime":207.43,"endTime":210.91,"body":"working as a hotel manager, and"},{"speaker":"John Salazar","startTime":210.94,"endTime":214.93,"body":"they gave me a full time job"},{"speaker":"John Salazar","startTime":210.94,"endTime":214.93,"body":"offer and my academic career"},{"speaker":"John Salazar","startTime":214.93,"endTime":218.44,"body":"started. My second career, I'd"},{"speaker":"John Salazar","startTime":214.93,"endTime":218.44,"body":"like to say, started at that"},{"speaker":"John Salazar","startTime":218.44,"endTime":218.77,"body":"moment."},{"speaker":"Jordan Powers","startTime":218.8,"endTime":220.48,"body":"Our next question"},{"speaker":"Jordan Powers","startTime":218.8,"endTime":220.48,"body":"was going to be, what brought"},{"speaker":"Jordan Powers","startTime":220.48,"endTime":226.09,"body":"you in academia? But you got it"},{"speaker":"Jordan Powers","startTime":220.48,"endTime":226.09,"body":"answered. So when we talk about"},{"speaker":"Jordan Powers","startTime":226.09,"endTime":230.02,"body":"hospitality and food industry"},{"speaker":"Jordan Powers","startTime":226.09,"endTime":230.02,"body":"management, HFIM, as we often"},{"speaker":"Jordan Powers","startTime":230.02,"endTime":233.5,"body":"call it, can you explain what"},{"speaker":"Jordan Powers","startTime":230.02,"endTime":233.5,"body":"the program is for our listeners"},{"speaker":"Jordan Powers","startTime":233.5,"endTime":236.14,"body":"who might not be at all familiar"},{"speaker":"Jordan Powers","startTime":233.5,"endTime":236.14,"body":"with a program like this?"},{"speaker":"John Salazar","startTime":236.0,"endTime":238.88,"body":"Absolutely. And"},{"speaker":"John Salazar","startTime":236.0,"endTime":238.88,"body":"I'm glad to answer that, because"},{"speaker":"John Salazar","startTime":238.91,"endTime":242.57,"body":"a lot of people ask that"},{"speaker":"John Salazar","startTime":238.91,"endTime":242.57,"body":"question. What is the"},{"speaker":"John Salazar","startTime":242.57,"endTime":247.04,"body":"hospitality discipline? Well,"},{"speaker":"John Salazar","startTime":242.57,"endTime":247.04,"body":"it's a major that is very broad"},{"speaker":"John Salazar","startTime":247.04,"endTime":250.28,"body":"in opportunity. So"},{"speaker":"John Salazar","startTime":247.04,"endTime":250.28,"body":"traditionally, people might"},{"speaker":"John Salazar","startTime":250.28,"endTime":255.8,"body":"think of hotels and restaurants."},{"speaker":"John Salazar","startTime":250.28,"endTime":255.8,"body":"And yes, that's a big component"},{"speaker":"John Salazar","startTime":255.8,"endTime":261.2,"body":"of what we do, but the industry"},{"speaker":"John Salazar","startTime":255.8,"endTime":261.2,"body":"itself is quite larger. So even"},{"speaker":"John Salazar","startTime":261.2,"endTime":264.17,"body":"when I was in college, one of"},{"speaker":"John Salazar","startTime":261.2,"endTime":264.17,"body":"those positions I had in"},{"speaker":"John Salazar","startTime":264.17,"endTime":267.14,"body":"college, I was able to work at"},{"speaker":"John Salazar","startTime":264.17,"endTime":267.14,"body":"Boston's Logan International"},{"speaker":"John Salazar","startTime":267.14,"endTime":272.27,"body":"Airport, which that is a segment"},{"speaker":"John Salazar","startTime":267.14,"endTime":272.27,"body":"of the hospitality industry. So"},{"speaker":"John Salazar","startTime":272.27,"endTime":274.67,"body":"the airline industry is of"},{"speaker":"John Salazar","startTime":272.27,"endTime":274.67,"body":"course, you know, part of the"},{"speaker":"John Salazar","startTime":274.67,"endTime":277.73,"body":"transportation sector. But when"},{"speaker":"John Salazar","startTime":274.67,"endTime":277.73,"body":"you talk about Delta and"},{"speaker":"John Salazar","startTime":277.73,"endTime":281.9,"body":"American Airlines, they provide"},{"speaker":"John Salazar","startTime":277.73,"endTime":281.9,"body":"high level hospitality services"},{"speaker":"John Salazar","startTime":281.9,"endTime":285.71,"body":"there. And not just in the cabin"},{"speaker":"John Salazar","startTime":281.9,"endTime":285.71,"body":"itself. It's a whole process"},{"speaker":"John Salazar","startTime":285.71,"endTime":289.37,"body":"that goes into the management of"},{"speaker":"John Salazar","startTime":285.71,"endTime":289.37,"body":"the hospitality services that"},{"speaker":"John Salazar","startTime":289.37,"endTime":293.09,"body":"the airlines deliver. So when we"},{"speaker":"John Salazar","startTime":289.37,"endTime":293.09,"body":"think about the hospitality"},{"speaker":"John Salazar","startTime":293.09,"endTime":297.44,"body":"business, I like to think of it"},{"speaker":"John Salazar","startTime":293.09,"endTime":297.44,"body":"as an ecosystem. So not only"},{"speaker":"John Salazar","startTime":297.44,"endTime":302.12,"body":"just hotels and restaurants, but"},{"speaker":"John Salazar","startTime":297.44,"endTime":302.12,"body":"resorts, convention centers, the"},{"speaker":"John Salazar","startTime":302.12,"endTime":306.59,"body":"airline industry. It is the"},{"speaker":"John Salazar","startTime":302.12,"endTime":306.59,"body":"broader service sector in the"},{"speaker":"John Salazar","startTime":306.59,"endTime":311.06,"body":"context of travel and tourism."},{"speaker":"John Salazar","startTime":306.59,"endTime":311.06,"body":"And so that's a question that so"},{"speaker":"John Salazar","startTime":311.06,"endTime":315.11,"body":"many people ask, you know, well,"},{"speaker":"John Salazar","startTime":311.06,"endTime":315.11,"body":"is it, am I just kind of focused"},{"speaker":"John Salazar","startTime":315.11,"endTime":318.71,"body":"on hotels and restaurants? No,"},{"speaker":"John Salazar","startTime":315.11,"endTime":318.71,"body":"because there's so many more"},{"speaker":"John Salazar","startTime":318.71,"endTime":323.21,"body":"opportunities in the hospitality"},{"speaker":"John Salazar","startTime":318.71,"endTime":323.21,"body":"sector. And our state offers"},{"speaker":"John Salazar","startTime":323.21,"endTime":326.12,"body":"just such a broad set of"},{"speaker":"John Salazar","startTime":323.21,"endTime":326.12,"body":"opportunities for those that are"},{"speaker":"John Salazar","startTime":326.12,"endTime":328.07,"body":"really interested in the"},{"speaker":"John Salazar","startTime":326.12,"endTime":328.07,"body":"hospitality business."},{"speaker":"Emily Davenport","startTime":328.16,"endTime":330.44,"body":"And when you"},{"speaker":"Emily Davenport","startTime":328.16,"endTime":330.44,"body":"say food industry, what does"},{"speaker":"Emily Davenport","startTime":330.44,"endTime":331.28,"body":"that entail?"},{"speaker":"John Salazar","startTime":331.0,"endTime":334.96,"body":"Oh, my. That is"},{"speaker":"John Salazar","startTime":331.0,"endTime":334.96,"body":"one of the largest sectors of"},{"speaker":"John Salazar","startTime":334.96,"endTime":338.68,"body":"the hospitality industry itself."},{"speaker":"John Salazar","startTime":334.96,"endTime":338.68,"body":"So we're talking food, we're"},{"speaker":"John Salazar","startTime":338.68,"endTime":340.75,"body":"talking more than just"},{"speaker":"John Salazar","startTime":338.68,"endTime":340.75,"body":"restaurants. Catering"},{"speaker":"John Salazar","startTime":340.75,"endTime":345.4,"body":"operations. We're talking about"},{"speaker":"John Salazar","startTime":340.75,"endTime":345.4,"body":"even food trucks that are"},{"speaker":"John Salazar","startTime":345.4,"endTime":350.62,"body":"popping up. Event venues that"},{"speaker":"John Salazar","startTime":345.4,"endTime":350.62,"body":"utilize food services. We have"},{"speaker":"John Salazar","startTime":350.62,"endTime":354.34,"body":"food services that cut across"},{"speaker":"John Salazar","startTime":350.62,"endTime":354.34,"body":"the board, even here at UGA"},{"speaker":"John Salazar","startTime":354.34,"endTime":358.99,"body":"related to dining services,"},{"speaker":"John Salazar","startTime":354.34,"endTime":358.99,"body":"Georgia Athletic hospitality is"},{"speaker":"John Salazar","startTime":358.99,"endTime":361.33,"body":"the food services that are"},{"speaker":"John Salazar","startTime":358.99,"endTime":361.33,"body":"provided over at Sanford"},{"speaker":"John Salazar","startTime":361.33,"endTime":365.17,"body":"Stadium, over at Stegman"},{"speaker":"John Salazar","startTime":361.33,"endTime":365.17,"body":"Coliseum. Those are all"},{"speaker":"John Salazar","startTime":365.17,"endTime":369.73,"body":"hospitality operations that"},{"speaker":"John Salazar","startTime":365.17,"endTime":369.73,"body":"require the business knowledge,"},{"speaker":"John Salazar","startTime":369.73,"endTime":374.29,"body":"but also the ability to design a"},{"speaker":"John Salazar","startTime":369.73,"endTime":374.29,"body":"hospitality system to provide"},{"speaker":"John Salazar","startTime":374.35,"endTime":378.64,"body":"efficient and levels of service"},{"speaker":"John Salazar","startTime":374.35,"endTime":378.64,"body":"within a specific time period."},{"speaker":"John Salazar","startTime":378.88,"endTime":384.16,"body":"So we have a great restaurant"},{"speaker":"John Salazar","startTime":378.88,"endTime":384.16,"body":"industry within Georgia. But"},{"speaker":"John Salazar","startTime":384.16,"endTime":387.52,"body":"it's more than just the"},{"speaker":"John Salazar","startTime":384.16,"endTime":387.52,"body":"restaurant sector. We have major"},{"speaker":"John Salazar","startTime":387.52,"endTime":391.72,"body":"conventions downtown Atlanta,"},{"speaker":"John Salazar","startTime":387.52,"endTime":391.72,"body":"which need the support of the"},{"speaker":"John Salazar","startTime":391.72,"endTime":394.93,"body":"food sector, which come through"},{"speaker":"John Salazar","startTime":391.72,"endTime":394.93,"body":"catered operations, meetings and"},{"speaker":"John Salazar","startTime":394.93,"endTime":397.03,"body":"events. And the restaurant"},{"speaker":"John Salazar","startTime":394.93,"endTime":397.03,"body":"sector"},{"speaker":"Jordan Powers","startTime":397.09,"endTime":400.42,"body":"That leads right"},{"speaker":"Jordan Powers","startTime":397.09,"endTime":400.42,"body":"into my next question is in"},{"speaker":"Jordan Powers","startTime":400.42,"endTime":402.82,"body":"asking about what type of"},{"speaker":"Jordan Powers","startTime":400.42,"endTime":402.82,"body":"careers do students who"},{"speaker":"Jordan Powers","startTime":402.82,"endTime":404.68,"body":"participate in this program,"},{"speaker":"Jordan Powers","startTime":402.82,"endTime":404.68,"body":"what type of careers can they"},{"speaker":"Jordan Powers","startTime":404.68,"endTime":405.88,"body":"expect upon graduation?"},{"speaker":"John Salazar","startTime":405.0,"endTime":406.26,"body":"It's been an"},{"speaker":"John Salazar","startTime":405.0,"endTime":406.26,"body":"exciting evolution in the last"},{"speaker":"John Salazar","startTime":406.41,"endTime":408.15,"body":"four years because the"},{"speaker":"John Salazar","startTime":406.41,"endTime":408.15,"body":"opportunities our students are"},{"speaker":"John Salazar","startTime":408.15,"endTime":410.49,"body":"receiving after graduation run"},{"speaker":"John Salazar","startTime":408.15,"endTime":410.49,"body":"the gamut. On the hotel side, on"},{"speaker":"John Salazar","startTime":410.49,"endTime":421.29,"body":"the resort side, on the meeting"},{"speaker":"John Salazar","startTime":410.49,"endTime":421.29,"body":"and events side. Even meeting"},{"speaker":"John Salazar","startTime":421.29,"endTime":424.74,"body":"and events that aren't related"},{"speaker":"John Salazar","startTime":421.29,"endTime":424.74,"body":"to the traditional hospitality"},{"speaker":"John Salazar","startTime":424.74,"endTime":427.77,"body":"discipline, as we think it is,"},{"speaker":"John Salazar","startTime":424.74,"endTime":427.77,"body":"like the conventions as you see"},{"speaker":"John Salazar","startTime":427.77,"endTime":431.16,"body":"in downtown Atlanta. We have"},{"speaker":"John Salazar","startTime":427.77,"endTime":431.16,"body":"students that are being hired by"},{"speaker":"John Salazar","startTime":431.16,"endTime":435.48,"body":"law offices and major tech"},{"speaker":"John Salazar","startTime":431.16,"endTime":435.48,"body":"companies and manufacturing"},{"speaker":"John Salazar","startTime":435.48,"endTime":438.96,"body":"companies as they need"},{"speaker":"John Salazar","startTime":435.48,"endTime":438.96,"body":"representation at meetings and"},{"speaker":"John Salazar","startTime":438.96,"endTime":442.23,"body":"conventions and events that are"},{"speaker":"John Salazar","startTime":438.96,"endTime":442.23,"body":"going on throughout the country."},{"speaker":"John Salazar","startTime":442.68,"endTime":447.6,"body":"So our students are in their"},{"speaker":"John Salazar","startTime":442.68,"endTime":447.6,"body":"positions in those companies"},{"speaker":"John Salazar","startTime":447.63,"endTime":452.73,"body":"organizing events and organizing"},{"speaker":"John Salazar","startTime":447.63,"endTime":452.73,"body":"product rollout. And that's"},{"speaker":"John Salazar","startTime":452.73,"endTime":456.36,"body":"exciting, because all of that"},{"speaker":"John Salazar","startTime":452.73,"endTime":456.36,"body":"requires a hospitality mindset"},{"speaker":"John Salazar","startTime":456.39,"endTime":460.74,"body":"regarding logistics, regarding"},{"speaker":"John Salazar","startTime":456.39,"endTime":460.74,"body":"when's the product gonna be"},{"speaker":"John Salazar","startTime":460.74,"endTime":463.8,"body":"delivered? what consumers are"},{"speaker":"John Salazar","startTime":460.74,"endTime":463.8,"body":"going to be there? How should we"},{"speaker":"John Salazar","startTime":463.8,"endTime":467.91,"body":"engage them in this process? And"},{"speaker":"John Salazar","startTime":463.8,"endTime":467.91,"body":"so it runs the gamut from"},{"speaker":"John Salazar","startTime":467.91,"endTime":473.37,"body":"hotels, resorts, country clubs."},{"speaker":"John Salazar","startTime":467.91,"endTime":473.37,"body":"We have students at the Atlanta"},{"speaker":"John Salazar","startTime":473.37,"endTime":476.16,"body":"Athletic Club, we've had"},{"speaker":"John Salazar","startTime":473.37,"endTime":476.16,"body":"students down at Sea Island"},{"speaker":"John Salazar","startTime":476.16,"endTime":480.48,"body":"Resort and Club, we have them"},{"speaker":"John Salazar","startTime":476.16,"endTime":480.48,"body":"down at the Sarasota Yacht Club."},{"speaker":"John Salazar","startTime":480.9,"endTime":484.41,"body":"So we're all over the place in"},{"speaker":"John Salazar","startTime":480.9,"endTime":484.41,"body":"the hospitality industry. And"},{"speaker":"John Salazar","startTime":484.41,"endTime":485.61,"body":"that's really quite exciting."},{"speaker":"Emily Davenport","startTime":485.73,"endTime":487.26,"body":"Do you have"},{"speaker":"Emily Davenport","startTime":485.73,"endTime":487.26,"body":"students that are working on"},{"speaker":"Emily Davenport","startTime":487.26,"endTime":489.36,"body":"cruise ships and things like"},{"speaker":"Emily Davenport","startTime":487.26,"endTime":489.36,"body":"that as well?"},{"speaker":"John Salazar","startTime":489.39,"endTime":491.52,"body":"I have had"},{"speaker":"John Salazar","startTime":489.39,"endTime":491.52,"body":"students on cruise ships. We"},{"speaker":"John Salazar","startTime":491.52,"endTime":496.83,"body":"don't have a UGA alum on a"},{"speaker":"John Salazar","startTime":491.52,"endTime":496.83,"body":"cruise ship yet. But I think we"},{"speaker":"John Salazar","startTime":496.83,"endTime":499.98,"body":"have them in most of the"},{"speaker":"John Salazar","startTime":496.83,"endTime":499.98,"body":"segments for the exception of"},{"speaker":"John Salazar","startTime":499.98,"endTime":500.7,"body":"the cruise ship."},{"speaker":"Jordan Powers","startTime":500.73,"endTime":502.29,"body":"That's"},{"speaker":"Jordan Powers","startTime":500.73,"endTime":502.29,"body":"incredible. I love that you said"},{"speaker":"Jordan Powers","startTime":502.29,"endTime":504.33,"body":"yet we don't have someone on a"},{"speaker":"Jordan Powers","startTime":502.29,"endTime":504.33,"body":"cruise ship right yet."},{"speaker":"Emily Davenport","startTime":504.84,"endTime":505.32,"body":"It's coming"},{"speaker":"Emily Davenport","startTime":504.84,"endTime":505.32,"body":"though."},{"speaker":"John Salazar","startTime":505.89,"endTime":507.12,"body":"Oh, yes."},{"speaker":"Jordan Powers","startTime":507.57,"endTime":508.8,"body":"For anyone who"},{"speaker":"Jordan Powers","startTime":507.57,"endTime":508.8,"body":"doesn't know John, he is"},{"speaker":"Jordan Powers","startTime":508.8,"endTime":511.56,"body":"nonstop. And I guarantee you"},{"speaker":"Jordan Powers","startTime":508.8,"endTime":511.56,"body":"there will be someone on a"},{"speaker":"Jordan Powers","startTime":511.56,"endTime":512.43,"body":"cruise ship very soon."},{"speaker":"Emily Davenport","startTime":512.67,"endTime":514.38,"body":"You just"},{"speaker":"Emily Davenport","startTime":512.67,"endTime":514.38,"body":"promote that. You get to see the"},{"speaker":"Emily Davenport","startTime":514.38,"endTime":515.46,"body":"world on a cruise ship."},{"speaker":"John Salazar","startTime":515.49,"endTime":516.39,"body":"Yeah, absolutely."},{"speaker":"Emily Davenport","startTime":516.39,"endTime":519.66,"body":"And the ocean."},{"speaker":"Emily Davenport","startTime":516.39,"endTime":519.66,"body":"Sign me up. I think I've heard"},{"speaker":"Emily Davenport","startTime":519.69,"endTime":523.32,"body":"that most hospitality programs"},{"speaker":"Emily Davenport","startTime":519.69,"endTime":523.32,"body":"are usually housed in a business"},{"speaker":"Emily Davenport","startTime":523.32,"endTime":527.4,"body":"school, but not HFIM, which is"},{"speaker":"Emily Davenport","startTime":523.32,"endTime":527.4,"body":"housed within the College of"},{"speaker":"Emily Davenport","startTime":527.4,"endTime":531.15,"body":"Agricultural and Environmental"},{"speaker":"Emily Davenport","startTime":527.4,"endTime":531.15,"body":"Sciences. So what does that mean"},{"speaker":"Emily Davenport","startTime":531.15,"endTime":533.01,"body":"for the program and the college?"},{"speaker":"John Salazar","startTime":533.0,"endTime":535.88,"body":"It's an advantage"},{"speaker":"John Salazar","startTime":533.0,"endTime":535.88,"body":"for us in our hospitality"},{"speaker":"John Salazar","startTime":535.88,"endTime":542.42,"body":"program. Historically,"},{"speaker":"John Salazar","startTime":535.88,"endTime":542.42,"body":"hospitality programs have a well"},{"speaker":"John Salazar","startTime":542.42,"endTime":547.28,"body":"established relationship within"},{"speaker":"John Salazar","startTime":542.42,"endTime":547.28,"body":"the colleges of ag. So some of"},{"speaker":"John Salazar","startTime":547.28,"endTime":550.46,"body":"the older hospitality programs"},{"speaker":"John Salazar","startTime":547.28,"endTime":550.46,"body":"in the country had their starts"},{"speaker":"John Salazar","startTime":550.46,"endTime":553.64,"body":"in colleges of ag, or in"},{"speaker":"John Salazar","startTime":550.46,"endTime":553.64,"body":"collaboration or partnership"},{"speaker":"John Salazar","startTime":553.64,"endTime":558.98,"body":"with colleges of ag. Now, in the"},{"speaker":"John Salazar","startTime":553.64,"endTime":558.98,"body":"last two and a half decades, the"},{"speaker":"John Salazar","startTime":558.98,"endTime":561.71,"body":"colleges of business have been"},{"speaker":"John Salazar","startTime":558.98,"endTime":561.71,"body":"popping up at hospitality"},{"speaker":"John Salazar","startTime":561.71,"endTime":565.46,"body":"programs. And that's been"},{"speaker":"John Salazar","startTime":561.71,"endTime":565.46,"body":"exciting. And I think that's"},{"speaker":"John Salazar","startTime":565.46,"endTime":569.06,"body":"really helped us elevate this"},{"speaker":"John Salazar","startTime":565.46,"endTime":569.06,"body":"discipline in the university"},{"speaker":"John Salazar","startTime":569.06,"endTime":572.63,"body":"setting. However, being in the"},{"speaker":"John Salazar","startTime":569.06,"endTime":572.63,"body":"College of Ag I believe gives us"},{"speaker":"John Salazar","startTime":572.63,"endTime":577.31,"body":"a little bit of flexibility in"},{"speaker":"John Salazar","startTime":572.63,"endTime":577.31,"body":"terms of the curriculum. So when"},{"speaker":"John Salazar","startTime":577.31,"endTime":581.18,"body":"we look at historically those"},{"speaker":"John Salazar","startTime":577.31,"endTime":581.18,"body":"College of Ag programs, they"},{"speaker":"John Salazar","startTime":581.21,"endTime":584.81,"body":"were rooted in colleges of ag"},{"speaker":"John Salazar","startTime":581.21,"endTime":584.81,"body":"because of their relationship to"},{"speaker":"John Salazar","startTime":584.81,"endTime":588.83,"body":"food. Now when we look at our"},{"speaker":"John Salazar","startTime":584.81,"endTime":588.83,"body":"industry as a sector, the"},{"speaker":"John Salazar","startTime":588.83,"endTime":592.58,"body":"restaurant industry carries the"},{"speaker":"John Salazar","startTime":588.83,"endTime":592.58,"body":"largest employment. Gosh, you"},{"speaker":"John Salazar","startTime":592.58,"endTime":595.37,"body":"can't get away from the food"},{"speaker":"John Salazar","startTime":592.58,"endTime":595.37,"body":"sector in the hospitality world,"},{"speaker":"John Salazar","startTime":595.37,"endTime":597.71,"body":"right? If you're staying in a"},{"speaker":"John Salazar","startTime":595.37,"endTime":597.71,"body":"hotel, you're gonna, you're"},{"speaker":"John Salazar","startTime":597.71,"endTime":599.63,"body":"gonna have to eat. If you're"},{"speaker":"John Salazar","startTime":597.71,"endTime":599.63,"body":"going to a convention you're"},{"speaker":"John Salazar","startTime":599.63,"endTime":601.94,"body":"going to have have to eat. It's"},{"speaker":"John Salazar","startTime":599.63,"endTime":601.94,"body":"a very important component of"},{"speaker":"John Salazar","startTime":601.94,"endTime":604.82,"body":"it. The nice thing about being"},{"speaker":"John Salazar","startTime":601.94,"endTime":604.82,"body":"in the College of Ag, it rounds"},{"speaker":"John Salazar","startTime":604.82,"endTime":608.45,"body":"out our ecosystem here. So we"},{"speaker":"John Salazar","startTime":604.82,"endTime":608.45,"body":"have the opportunity to"},{"speaker":"John Salazar","startTime":608.45,"endTime":611.51,"body":"collaborate with the other"},{"speaker":"John Salazar","startTime":608.45,"endTime":611.51,"body":"departments within the college"},{"speaker":"John Salazar","startTime":611.54,"endTime":616.13,"body":"that are more food focused like"},{"speaker":"John Salazar","startTime":611.54,"endTime":616.13,"body":"viticulture, like food science."},{"speaker":"John Salazar","startTime":616.4,"endTime":620.39,"body":"So if we have a student that's"},{"speaker":"John Salazar","startTime":616.4,"endTime":620.39,"body":"really a strong foodie, and we"},{"speaker":"John Salazar","startTime":620.39,"endTime":623.45,"body":"do we have a lot of strong"},{"speaker":"John Salazar","startTime":620.39,"endTime":623.45,"body":"foodies, we've produced a sous"},{"speaker":"John Salazar","startTime":623.45,"endTime":628.31,"body":"chef, head chefs. And we have"},{"speaker":"John Salazar","startTime":623.45,"endTime":628.31,"body":"aspiring foodies that want to"},{"speaker":"John Salazar","startTime":628.31,"endTime":631.49,"body":"take that same track. Those"},{"speaker":"John Salazar","startTime":628.31,"endTime":631.49,"body":"individuals, if they take a"},{"speaker":"John Salazar","startTime":631.49,"endTime":636.08,"body":"viticulture class, they get"},{"speaker":"John Salazar","startTime":631.49,"endTime":636.08,"body":"exposed to wine, winemaking,"},{"speaker":"John Salazar","startTime":636.11,"endTime":639.95,"body":"wine regions, right? If they"},{"speaker":"John Salazar","startTime":636.11,"endTime":639.95,"body":"take some of the food science"},{"speaker":"John Salazar","startTime":639.95,"endTime":642.89,"body":"courses that're related to food"},{"speaker":"John Salazar","startTime":639.95,"endTime":642.89,"body":"manufacturing and food product"},{"speaker":"John Salazar","startTime":642.89,"endTime":645.26,"body":"development, they get to"},{"speaker":"John Salazar","startTime":642.89,"endTime":645.26,"body":"understand more of the science"},{"speaker":"John Salazar","startTime":645.26,"endTime":648.95,"body":"behind creating food. So we have"},{"speaker":"John Salazar","startTime":645.26,"endTime":648.95,"body":"that flexibility to bring that"},{"speaker":"John Salazar","startTime":648.95,"endTime":653.93,"body":"to that student that wants to"},{"speaker":"John Salazar","startTime":648.95,"endTime":653.93,"body":"focus on that. If you're in a"},{"speaker":"John Salazar","startTime":653.93,"endTime":657.29,"body":"college of business, those"},{"speaker":"John Salazar","startTime":653.93,"endTime":657.29,"body":"opportunities become a little"},{"speaker":"John Salazar","startTime":657.29,"endTime":659.96,"body":"bit more limiting because they"},{"speaker":"John Salazar","startTime":657.29,"endTime":659.96,"body":"don't have that type of"},{"speaker":"John Salazar","startTime":659.96,"endTime":664.13,"body":"relationship. And so that's what"},{"speaker":"John Salazar","startTime":659.96,"endTime":664.13,"body":"makes it really exciting for us"},{"speaker":"John Salazar","startTime":664.22,"endTime":667.13,"body":"to be in the College of Ag is"},{"speaker":"John Salazar","startTime":664.22,"endTime":667.13,"body":"those partnerships with our"},{"speaker":"John Salazar","startTime":667.13,"endTime":671.84,"body":"departments that are able to"},{"speaker":"John Salazar","startTime":667.13,"endTime":671.84,"body":"share with us their passion for"},{"speaker":"John Salazar","startTime":671.84,"endTime":675.5,"body":"food, which is a primary"},{"speaker":"John Salazar","startTime":671.84,"endTime":675.5,"body":"component of the hospitality"},{"speaker":"John Salazar","startTime":675.5,"endTime":675.89,"body":"sector."},{"speaker":"Jordan Powers","startTime":676.01,"endTime":679.7,"body":"As an aspiring"},{"speaker":"Jordan Powers","startTime":676.01,"endTime":679.7,"body":"foodie myself, I'm like, yes, it"},{"speaker":"Jordan Powers","startTime":679.7,"endTime":680.81,"body":"all comes down to food."},{"speaker":"John Salazar","startTime":681.8,"endTime":685.1,"body":"Sure, sure. I one"},{"speaker":"John Salazar","startTime":681.8,"endTime":685.1,"body":"of my colleagues, Dr. Dan Remar."},{"speaker":"John Salazar","startTime":685.1,"endTime":688.79,"body":"He's more of our our food Prof."},{"speaker":"John Salazar","startTime":685.1,"endTime":688.79,"body":"And he's organizing an"},{"speaker":"John Salazar","startTime":688.82,"endTime":694.01,"body":"international cuisines class for"},{"speaker":"John Salazar","startTime":688.82,"endTime":694.01,"body":"next year. And he and I joke and"},{"speaker":"John Salazar","startTime":694.01,"endTime":697.19,"body":"I said, he knows a lot about"},{"speaker":"John Salazar","startTime":694.01,"endTime":697.19,"body":"food, I eat it."},{"speaker":"Jordan Powers","startTime":699.95,"endTime":702.5,"body":"There you go. You"},{"speaker":"Jordan Powers","startTime":699.95,"endTime":702.5,"body":"need both ends of the spectrum."},{"speaker":"Jordan Powers","startTime":702.83,"endTime":704.78,"body":"Because if you want to be a head"},{"speaker":"Jordan Powers","startTime":702.83,"endTime":704.78,"body":"chef, you have to have someone"},{"speaker":"Jordan Powers","startTime":704.78,"endTime":705.71,"body":"to eat what you're making."},{"speaker":"Emily Davenport","startTime":705.71,"endTime":707.48,"body":"Exactly. Good"},{"speaker":"Emily Davenport","startTime":705.71,"endTime":707.48,"body":"partnership."},{"speaker":"Jordan Powers","startTime":708.26,"endTime":710.66,"body":"So obviously a"},{"speaker":"Jordan Powers","startTime":708.26,"endTime":710.66,"body":"lot of very close collaboration"},{"speaker":"Jordan Powers","startTime":710.66,"endTime":714.29,"body":"within CAES. How does HFIM"},{"speaker":"Jordan Powers","startTime":710.66,"endTime":714.29,"body":"partner with the University of"},{"speaker":"Jordan Powers","startTime":714.29,"endTime":716.33,"body":"Georgia beyond our college?"},{"speaker":"John Salazar","startTime":716.36,"endTime":720.62,"body":"Wow, last four"},{"speaker":"John Salazar","startTime":716.36,"endTime":720.62,"body":"years, has been a whirlwind"},{"speaker":"John Salazar","startTime":720.62,"endTime":724.55,"body":"regarding many departments"},{"speaker":"John Salazar","startTime":720.62,"endTime":724.55,"body":"across the campus wanting to"},{"speaker":"John Salazar","startTime":724.55,"endTime":729.2,"body":"partner with us. Just recently,"},{"speaker":"John Salazar","startTime":724.55,"endTime":729.2,"body":"we've had the nutrition and"},{"speaker":"John Salazar","startTime":729.2,"endTime":732.26,"body":"culinary program out of Family"},{"speaker":"John Salazar","startTime":729.2,"endTime":732.26,"body":"and Consumer Sciences reach out"},{"speaker":"John Salazar","startTime":732.32,"endTime":735.62,"body":"and figure out how to partner up"},{"speaker":"John Salazar","startTime":732.32,"endTime":735.62,"body":"with us. We've been working with"},{"speaker":"John Salazar","startTime":735.95,"endTime":740.24,"body":"the the College of Environmental"},{"speaker":"John Salazar","startTime":735.95,"endTime":740.24,"body":"Design. And with one of our"},{"speaker":"John Salazar","startTime":740.24,"endTime":744.74,"body":"classes, we've kind of taken"},{"speaker":"John Salazar","startTime":740.24,"endTime":744.74,"body":"them on in our classroom to help"},{"speaker":"John Salazar","startTime":744.74,"endTime":749.0,"body":"them create a better event for"},{"speaker":"John Salazar","startTime":744.74,"endTime":749.0,"body":"their program. And our students"},{"speaker":"John Salazar","startTime":749.0,"endTime":752.81,"body":"have done that two years in a"},{"speaker":"John Salazar","startTime":749.0,"endTime":752.81,"body":"row now. We're starting to work"},{"speaker":"John Salazar","startTime":752.81,"endTime":755.66,"body":"more closely with Grady. We have"},{"speaker":"John Salazar","startTime":752.81,"endTime":755.66,"body":"students that are doing dual"},{"speaker":"John Salazar","startTime":755.66,"endTime":759.32,"body":"majors in public relations and"},{"speaker":"John Salazar","startTime":755.66,"endTime":759.32,"body":"hospitality that want to get"},{"speaker":"John Salazar","startTime":759.32,"endTime":763.04,"body":"into the convention or visitor"},{"speaker":"John Salazar","startTime":759.32,"endTime":763.04,"body":"bureau side of the hospitality"},{"speaker":"John Salazar","startTime":763.04,"endTime":765.56,"body":"business. Now, convention and"},{"speaker":"John Salazar","startTime":763.04,"endTime":765.56,"body":"visitors bureaus are a very"},{"speaker":"John Salazar","startTime":765.56,"endTime":768.74,"body":"important part of hospitality."},{"speaker":"John Salazar","startTime":765.56,"endTime":768.74,"body":"They are the ones that bring the"},{"speaker":"John Salazar","startTime":768.74,"endTime":773.24,"body":"hospitality community to life"},{"speaker":"John Salazar","startTime":768.74,"endTime":773.24,"body":"for potential visitors and"},{"speaker":"John Salazar","startTime":773.24,"endTime":776.21,"body":"guests which is responsible for"},{"speaker":"John Salazar","startTime":773.24,"endTime":776.21,"body":"marketing and advertising a"},{"speaker":"John Salazar","startTime":776.21,"endTime":780.2,"body":"community. Well, if you have a"},{"speaker":"John Salazar","startTime":776.21,"endTime":780.2,"body":"PR and hospitality background,"},{"speaker":"John Salazar","startTime":780.2,"endTime":782.69,"body":"you kind of understand how the"},{"speaker":"John Salazar","startTime":780.2,"endTime":782.69,"body":"market segments work, and then"},{"speaker":"John Salazar","startTime":782.69,"endTime":785.3,"body":"how to communicate to those,"},{"speaker":"John Salazar","startTime":782.69,"endTime":785.3,"body":"those potential guests that are"},{"speaker":"John Salazar","startTime":785.3,"endTime":787.94,"body":"coming into your community. So"},{"speaker":"John Salazar","startTime":785.3,"endTime":787.94,"body":"that's really exciting. And"},{"speaker":"John Salazar","startTime":787.94,"endTime":791.66,"body":"outside of the academic"},{"speaker":"John Salazar","startTime":787.94,"endTime":791.66,"body":"component, we are now starting"},{"speaker":"John Salazar","startTime":791.66,"endTime":795.11,"body":"to work with the innovation"},{"speaker":"John Salazar","startTime":791.66,"endTime":795.11,"body":"district, collaborating with the"},{"speaker":"John Salazar","startTime":795.11,"endTime":797.33,"body":"innovation district and the"},{"speaker":"John Salazar","startTime":795.11,"endTime":797.33,"body":"Small Business Development"},{"speaker":"John Salazar","startTime":797.33,"endTime":800.75,"body":"Center and delivering a"},{"speaker":"John Salazar","startTime":797.33,"endTime":800.75,"body":"hospitality entrepreneurship"},{"speaker":"John Salazar","startTime":800.96,"endTime":804.83,"body":"workshop this fall where if you"},{"speaker":"John Salazar","startTime":800.96,"endTime":804.83,"body":"are in the Athens market, and"},{"speaker":"John Salazar","startTime":804.83,"endTime":807.77,"body":"you want to start a restaurant"},{"speaker":"John Salazar","startTime":804.83,"endTime":807.77,"body":"or start a hospitality venue,"},{"speaker":"John Salazar","startTime":807.77,"endTime":811.37,"body":"event venue. And we're going to"},{"speaker":"John Salazar","startTime":807.77,"endTime":811.37,"body":"come in we're going to talk a"},{"speaker":"John Salazar","startTime":811.37,"endTime":815.48,"body":"little bit about hospitality"},{"speaker":"John Salazar","startTime":811.37,"endTime":815.48,"body":"service, segmentation, SBDC is"},{"speaker":"John Salazar","startTime":815.48,"endTime":818.15,"body":"going to talk a little bit about"},{"speaker":"John Salazar","startTime":815.48,"endTime":818.15,"body":"the loan opportunities available"},{"speaker":"John Salazar","startTime":818.15,"endTime":819.02,"body":"in the marketplace."},{"speaker":"Sound Effect","startTime":819.02,"endTime":819.05,"body":"[chime]"},{"speaker":"Jordan Powers","startTime":819.71,"endTime":823.07,"body":"The SBDC is the"},{"speaker":"Jordan Powers","startTime":819.71,"endTime":823.07,"body":"UGA Small Business Development"},{"speaker":"Jordan Powers","startTime":823.07,"endTime":826.7,"body":"Center, which provides tools,"},{"speaker":"Jordan Powers","startTime":823.07,"endTime":826.7,"body":"training, and resources to help"},{"speaker":"Jordan Powers","startTime":826.7,"endTime":829.73,"body":"small businesses grow and"},{"speaker":"Jordan Powers","startTime":826.7,"endTime":829.73,"body":"succeed. Designated as one of"},{"speaker":"Jordan Powers","startTime":829.73,"endTime":833.42,"body":"Georgia's top providers of small"},{"speaker":"Jordan Powers","startTime":829.73,"endTime":833.42,"body":"business assistance, the SBDC"},{"speaker":"Jordan Powers","startTime":833.42,"endTime":836.84,"body":"has 18 offices across the state"},{"speaker":"Jordan Powers","startTime":833.42,"endTime":836.84,"body":"to serve the needs of Georgia's"},{"speaker":"Jordan Powers","startTime":836.84,"endTime":839.15,"body":"business community. We'll"},{"speaker":"Jordan Powers","startTime":836.84,"endTime":839.15,"body":"include a link in the show notes"},{"speaker":"Jordan Powers","startTime":839.15,"endTime":839.54,"body":"for you."},{"speaker":"Sound Effect","startTime":839.54,"endTime":839.57,"body":"[chime]"},{"speaker":"John Salazar","startTime":840.38,"endTime":843.47,"body":"So outside of"},{"speaker":"John Salazar","startTime":840.38,"endTime":843.47,"body":"that, we're working also now"},{"speaker":"John Salazar","startTime":843.47,"endTime":846.68,"body":"with Extension. We've been"},{"speaker":"John Salazar","startTime":843.47,"endTime":846.68,"body":"working with Extension in many"},{"speaker":"John Salazar","startTime":846.68,"endTime":850.73,"body":"different ways trying to develop"},{"speaker":"John Salazar","startTime":846.68,"endTime":850.73,"body":"the extension personnel in their"},{"speaker":"John Salazar","startTime":850.73,"endTime":853.91,"body":"understanding of what the"},{"speaker":"John Salazar","startTime":850.73,"endTime":853.91,"body":"hospitality and tourism industry"},{"speaker":"John Salazar","startTime":853.91,"endTime":857.69,"body":"means in their local"},{"speaker":"John Salazar","startTime":853.91,"endTime":857.69,"body":"communities. So we're working"},{"speaker":"John Salazar","startTime":857.72,"endTime":862.07,"body":"with individuals on the academic"},{"speaker":"John Salazar","startTime":857.72,"endTime":862.07,"body":"side and also the public service"},{"speaker":"John Salazar","startTime":862.07,"endTime":866.75,"body":"and outreach side. Our biggest"},{"speaker":"John Salazar","startTime":862.07,"endTime":866.75,"body":"partner and it's probably our"},{"speaker":"John Salazar","startTime":866.78,"endTime":869.84,"body":"competitive advantage, as far as"},{"speaker":"John Salazar","startTime":866.78,"endTime":869.84,"body":"hospitality program is"},{"speaker":"John Salazar","startTime":869.84,"endTime":873.41,"body":"concerned, is the Georgia Center"},{"speaker":"John Salazar","startTime":869.84,"endTime":873.41,"body":"for Continuing Education and"},{"speaker":"John Salazar","startTime":873.41,"endTime":876.38,"body":"Hotel. We have many of our"},{"speaker":"John Salazar","startTime":873.41,"endTime":876.38,"body":"students that work there part"},{"speaker":"John Salazar","startTime":876.38,"endTime":878.99,"body":"time, many of our students that"},{"speaker":"John Salazar","startTime":876.38,"endTime":878.99,"body":"complete their internships"},{"speaker":"John Salazar","startTime":878.99,"endTime":883.13,"body":"there, and that is our Learning"},{"speaker":"John Salazar","startTime":878.99,"endTime":883.13,"body":"Lab. When I see potential"},{"speaker":"John Salazar","startTime":883.13,"endTime":886.37,"body":"students that want to come to"},{"speaker":"John Salazar","startTime":883.13,"endTime":886.37,"body":"UGA, or they're transferring to"},{"speaker":"John Salazar","startTime":886.37,"endTime":890.48,"body":"UGA, they oftentimes cite the"},{"speaker":"John Salazar","startTime":886.37,"endTime":890.48,"body":"Georgia center as one of the"},{"speaker":"John Salazar","startTime":890.51,"endTime":895.67,"body":"primary motivators for wanting"},{"speaker":"John Salazar","startTime":890.51,"endTime":895.67,"body":"to enroll at UGA because many"},{"speaker":"John Salazar","startTime":895.67,"endTime":898.79,"body":"hospitality programs throughout"},{"speaker":"John Salazar","startTime":895.67,"endTime":898.79,"body":"the country do not have that"},{"speaker":"John Salazar","startTime":898.79,"endTime":903.56,"body":"opportunity. where they have"},{"speaker":"John Salazar","startTime":898.79,"endTime":903.56,"body":"their own self operated hotel on"},{"speaker":"John Salazar","startTime":903.56,"endTime":908.03,"body":"campus affiliated with a"},{"speaker":"John Salazar","startTime":903.56,"endTime":908.03,"body":"hospitality program. So, we have"},{"speaker":"John Salazar","startTime":908.06,"endTime":912.26,"body":"many partners, but our biggest"},{"speaker":"John Salazar","startTime":908.06,"endTime":912.26,"body":"one is just five minutes away"},{"speaker":"John Salazar","startTime":912.26,"endTime":914.81,"body":"from our classroom space. And"},{"speaker":"John Salazar","startTime":912.26,"endTime":914.81,"body":"that's the Georgia Center for"},{"speaker":"John Salazar","startTime":914.81,"endTime":916.16,"body":"Continuing Education and Hotel."},{"speaker":"Jordan Powers","startTime":916.16,"endTime":918.26,"body":"I feel like a lot"},{"speaker":"Jordan Powers","startTime":916.16,"endTime":918.26,"body":"of people on campus don't even"},{"speaker":"Jordan Powers","startTime":918.26,"endTime":921.05,"body":"know that we have a hotel right"},{"speaker":"Jordan Powers","startTime":918.26,"endTime":921.05,"body":"here on campus, I would have"},{"speaker":"Jordan Powers","startTime":921.05,"endTime":923.45,"body":"never known if it wasn't"},{"speaker":"Jordan Powers","startTime":921.05,"endTime":923.45,"body":"literally smack between the"},{"speaker":"Jordan Powers","startTime":923.45,"endTime":926.27,"body":"parking lot I was assigned to"},{"speaker":"Jordan Powers","startTime":923.45,"endTime":926.27,"body":"and my office. And I walked by"},{"speaker":"Jordan Powers","startTime":926.27,"endTime":929.42,"body":"it every day, but even I was"},{"speaker":"Jordan Powers","startTime":926.27,"endTime":929.42,"body":"like, wait, there's a hotel on"},{"speaker":"Jordan Powers","startTime":929.42,"endTime":931.07,"body":"campus? That's different."},{"speaker":"Emily Davenport","startTime":931.07,"endTime":933.08,"body":"Yeah, it's"},{"speaker":"Emily Davenport","startTime":931.07,"endTime":933.08,"body":"amazing. It seems like it really"},{"speaker":"Emily Davenport","startTime":933.08,"endTime":935.78,"body":"helps the students gain a"},{"speaker":"Emily Davenport","startTime":933.08,"endTime":935.78,"body":"competitive edge in the"},{"speaker":"Emily Davenport","startTime":935.78,"endTime":938.09,"body":"workplace that they might not"},{"speaker":"Emily Davenport","startTime":935.78,"endTime":938.09,"body":"otherwise get."},{"speaker":"John Salazar","startTime":938.0,"endTime":940.479,"body":"It really does,"},{"speaker":"John Salazar","startTime":938.0,"endTime":940.479,"body":"because it's a full service"},{"speaker":"John Salazar","startTime":938.0,"endTime":1029.17,"body":"A lot of our listeners have"},{"speaker":"John Salazar","startTime":938.0,"endTime":1029.17,"body":"maybe been to a conference, a"},{"speaker":"John Salazar","startTime":940.536,"endTime":943.765,"body":"hotel. And that's a big"},{"speaker":"John Salazar","startTime":940.536,"endTime":943.765,"body":"qualifier. Full service, meaning"},{"speaker":"John Salazar","startTime":943.822,"endTime":947.108,"body":"they have the food and beverage"},{"speaker":"John Salazar","startTime":943.822,"endTime":947.108,"body":"operations, they have the"},{"speaker":"John Salazar","startTime":947.166,"endTime":950.856,"body":"convention operations, the front"},{"speaker":"John Salazar","startTime":947.166,"endTime":950.856,"body":"office operations, sales, event"},{"speaker":"John Salazar","startTime":950.913,"endTime":954.488,"body":"marketing opportunities, they"},{"speaker":"John Salazar","startTime":950.913,"endTime":954.488,"body":"have laundry services, they have"},{"speaker":"John Salazar","startTime":954.546,"endTime":958.12,"body":"full on needs for housekeeping."},{"speaker":"John Salazar","startTime":954.546,"endTime":958.12,"body":"So the students get to see the"},{"speaker":"John Salazar","startTime":958.178,"endTime":961.752,"body":"entire operation at the Georgia"},{"speaker":"John Salazar","startTime":958.178,"endTime":961.752,"body":"Center. And when I think about"},{"speaker":"John Salazar","startTime":961.81,"endTime":964.865,"body":"some of those, those"},{"speaker":"John Salazar","startTime":961.81,"endTime":964.865,"body":"universities that do have hotels"},{"speaker":"John Salazar","startTime":964.923,"endTime":968.613,"body":"on campus, and there's not many"},{"speaker":"John Salazar","startTime":964.923,"endTime":968.613,"body":"throughout the country that have"},{"speaker":"John Salazar","startTime":968.67,"endTime":972.129,"body":"hospitality programs and hotels"},{"speaker":"John Salazar","startTime":968.67,"endTime":972.129,"body":"on campus, the ones that do,"},{"speaker":"John Salazar","startTime":972.187,"endTime":975.185,"body":"most of those that do, the"},{"speaker":"John Salazar","startTime":972.187,"endTime":975.185,"body":"operator is a third party"},{"speaker":"John Salazar","startTime":975.242,"endTime":978.702,"body":"operator. So it's a management"},{"speaker":"John Salazar","startTime":975.242,"endTime":978.702,"body":"company that's coming in. And"},{"speaker":"John Salazar","startTime":978.759,"endTime":982.334,"body":"when a management company comes"},{"speaker":"John Salazar","startTime":978.759,"endTime":982.334,"body":"in, that's a great opportunity"},{"speaker":"John Salazar","startTime":982.391,"endTime":985.332,"body":"for students, but that"},{"speaker":"John Salazar","startTime":982.391,"endTime":985.332,"body":"management company is really"},{"speaker":"John Salazar","startTime":985.389,"endTime":988.156,"body":"primarily focused on their"},{"speaker":"John Salazar","startTime":985.389,"endTime":988.156,"body":"operational goals and"},{"speaker":"John Salazar","startTime":988.214,"endTime":991.385,"body":"guidelines. Versus us, since"},{"speaker":"John Salazar","startTime":988.214,"endTime":991.385,"body":"we're self operated, those"},{"speaker":"John Salazar","startTime":991.443,"endTime":994.671,"body":"leaders, those managers at the"},{"speaker":"John Salazar","startTime":991.443,"endTime":994.671,"body":"Georgia Center are really"},{"speaker":"John Salazar","startTime":994.729,"endTime":998.015,"body":"focused on the learning for our"},{"speaker":"John Salazar","startTime":994.729,"endTime":998.015,"body":"students. So if we have a"},{"speaker":"John Salazar","startTime":998.073,"endTime":1001.243,"body":"student that really wants to"},{"speaker":"John Salazar","startTime":998.073,"endTime":1001.243,"body":"dive into something that's"},{"speaker":"John Salazar","startTime":1001.301,"endTime":1004.299,"body":"different and unique and"},{"speaker":"John Salazar","startTime":1001.301,"endTime":1004.299,"body":"distinct, and they say, you"},{"speaker":"John Salazar","startTime":1004.357,"endTime":1007.585,"body":"know, I really want to sharpen"},{"speaker":"John Salazar","startTime":1004.357,"endTime":1007.585,"body":"my knowledge or expand my"},{"speaker":"John Salazar","startTime":1007.643,"endTime":1010.698,"body":"knowledge on the restaurant"},{"speaker":"John Salazar","startTime":1007.643,"endTime":1010.698,"body":"side, specifically in the"},{"speaker":"John Salazar","startTime":1010.756,"endTime":1014.33,"body":"kitchen, and I really want to"},{"speaker":"John Salazar","startTime":1010.756,"endTime":1014.33,"body":"work under a chef. Well, they'll"},{"speaker":"John Salazar","startTime":1014.388,"endTime":1017.789,"body":"make that adjustment where the"},{"speaker":"John Salazar","startTime":1014.388,"endTime":1017.789,"body":"students can work under that"},{"speaker":"John Salazar","startTime":1017.847,"endTime":1021.421,"body":"chef over there, that's a little"},{"speaker":"John Salazar","startTime":1017.847,"endTime":1021.421,"body":"bit tougher to do to pull off"},{"speaker":"John Salazar","startTime":1021.479,"endTime":1025.054,"body":"with a third party management"},{"speaker":"John Salazar","startTime":1021.479,"endTime":1025.054,"body":"group. So that's what makes that"},{"speaker":"John Salazar","startTime":1025.111,"endTime":1026.38,"body":"place a special place."},{"speaker":"John Salazar","startTime":1029.17,"endTime":1032.44,"body":"professional conference, or been"},{"speaker":"John Salazar","startTime":1029.17,"endTime":1032.44,"body":"to an event, but might not have"},{"speaker":"John Salazar","startTime":1032.44,"endTime":1036.25,"body":"considered all of the work that"},{"speaker":"John Salazar","startTime":1032.44,"endTime":1036.25,"body":"goes into making that event a"},{"speaker":"John Salazar","startTime":1036.25,"endTime":1039.07,"body":"success. In my past life I"},{"speaker":"John Salazar","startTime":1036.25,"endTime":1039.07,"body":"actually worked at a Convention"},{"speaker":"John Salazar","startTime":1039.07,"endTime":1042.04,"body":"and Visitor's Bureau on the"},{"speaker":"John Salazar","startTime":1039.07,"endTime":1042.04,"body":"marketing side. So I, I consider"},{"speaker":"John Salazar","startTime":1042.04,"endTime":1044.71,"body":"myself privileged to have been a"},{"speaker":"John Salazar","startTime":1042.04,"endTime":1044.71,"body":"little bit behind the scenes on"},{"speaker":"John Salazar","startTime":1044.71,"endTime":1046.48,"body":"some of those things. But for"},{"speaker":"John Salazar","startTime":1044.71,"endTime":1046.48,"body":"some of our listeners who"},{"speaker":"John Salazar","startTime":1046.48,"endTime":1050.29,"body":"haven't, how does the HFIM major"},{"speaker":"John Salazar","startTime":1046.48,"endTime":1050.29,"body":"prepare students to make those"},{"speaker":"John Salazar","startTime":1050.29,"endTime":1051.31,"body":"events successful?"},{"speaker":"John Salazar","startTime":1051.45,"endTime":1054.6,"body":"Well, let's just kind of step"},{"speaker":"John Salazar","startTime":1051.45,"endTime":1054.6,"body":"back for a second and go back to"},{"speaker":"John Salazar","startTime":1054.6,"endTime":1059.19,"body":"that description of the vastness"},{"speaker":"John Salazar","startTime":1054.6,"endTime":1059.19,"body":"of this industry. So the Atlanta"},{"speaker":"John Salazar","startTime":1059.19,"endTime":1062.85,"body":"convention market is one of the"},{"speaker":"John Salazar","startTime":1059.19,"endTime":1062.85,"body":"top 10 convention markets in the"},{"speaker":"John Salazar","startTime":1062.85,"endTime":1067.98,"body":"United States. You have 195"},{"speaker":"John Salazar","startTime":1062.85,"endTime":1067.98,"body":"hotels in the Atlanta market."},{"speaker":"John Salazar","startTime":1068.85,"endTime":1074.37,"body":"You have millions of square feet"},{"speaker":"John Salazar","startTime":1068.85,"endTime":1074.37,"body":"of meeting space. A lot of that"},{"speaker":"John Salazar","startTime":1074.4,"endTime":1078.45,"body":"needs support from the"},{"speaker":"John Salazar","startTime":1074.4,"endTime":1078.45,"body":"restaurant, the catering, side,"},{"speaker":"John Salazar","startTime":1078.48,"endTime":1083.82,"body":"audio visual technology,"},{"speaker":"John Salazar","startTime":1078.48,"endTime":1083.82,"body":"transportation, all of that has"},{"speaker":"John Salazar","startTime":1083.82,"endTime":1087.99,"body":"to be coordinated. So the small"},{"speaker":"John Salazar","startTime":1083.82,"endTime":1087.99,"body":"example that we see here at the"},{"speaker":"John Salazar","startTime":1087.99,"endTime":1092.4,"body":"Georgia center, even though it's"},{"speaker":"John Salazar","startTime":1087.99,"endTime":1092.4,"body":"200 rooms, and it's 1000s of"},{"speaker":"John Salazar","startTime":1092.4,"endTime":1096.03,"body":"square feet of meeting space,"},{"speaker":"John Salazar","startTime":1092.4,"endTime":1096.03,"body":"opposed to millions, when a"},{"speaker":"John Salazar","startTime":1096.03,"endTime":1099.03,"body":"meeting comes here to the"},{"speaker":"John Salazar","startTime":1096.03,"endTime":1099.03,"body":"Georgia center, we still have to"},{"speaker":"John Salazar","startTime":1099.03,"endTime":1103.11,"body":"provide transportation to and"},{"speaker":"John Salazar","startTime":1099.03,"endTime":1103.11,"body":"from certain areas, whether it's"},{"speaker":"John Salazar","startTime":1103.11,"endTime":1106.83,"body":"near the arch or downtown"},{"speaker":"John Salazar","startTime":1103.11,"endTime":1106.83,"body":"Athens, or to the Classic"},{"speaker":"John Salazar","startTime":1106.83,"endTime":1111.21,"body":"Center, another convention"},{"speaker":"John Salazar","startTime":1106.83,"endTime":1111.21,"body":"facility, we have to be able to"},{"speaker":"John Salazar","startTime":1111.21,"endTime":1115.47,"body":"deliver that service. The"},{"speaker":"John Salazar","startTime":1111.21,"endTime":1115.47,"body":"restaurants, the catering side"},{"speaker":"John Salazar","startTime":1115.47,"endTime":1118.5,"body":"needs to support that. We have"},{"speaker":"John Salazar","startTime":1115.47,"endTime":1118.5,"body":"to have the technology there,"},{"speaker":"John Salazar","startTime":1118.5,"endTime":1122.22,"body":"which is really important"},{"speaker":"John Salazar","startTime":1118.5,"endTime":1122.22,"body":"component now, and it has been"},{"speaker":"John Salazar","startTime":1122.22,"endTime":1125.64,"body":"in the last 20, 25 years, and"},{"speaker":"John Salazar","startTime":1122.22,"endTime":1125.64,"body":"the tech is moving so much"},{"speaker":"John Salazar","startTime":1125.64,"endTime":1131.1,"body":"faster. So all of that needs to"},{"speaker":"John Salazar","startTime":1125.64,"endTime":1131.1,"body":"be in support of the event"},{"speaker":"John Salazar","startTime":1131.1,"endTime":1136.11,"body":"itself. So whether it's"},{"speaker":"John Salazar","startTime":1131.1,"endTime":1136.11,"body":"conventions, or even a sporting"},{"speaker":"John Salazar","startTime":1136.11,"endTime":1140.52,"body":"event, we utilize a lot of times"},{"speaker":"John Salazar","startTime":1136.11,"endTime":1140.52,"body":"the same infrastructure. That's"},{"speaker":"John Salazar","startTime":1140.52,"endTime":1143.76,"body":"the exciting thing about the"},{"speaker":"John Salazar","startTime":1140.52,"endTime":1143.76,"body":"hospitality and tourism industry"},{"speaker":"John Salazar","startTime":1143.76,"endTime":1147.36,"body":"in the convention sector. It"},{"speaker":"John Salazar","startTime":1143.76,"endTime":1147.36,"body":"requires so many support"},{"speaker":"John Salazar","startTime":1147.36,"endTime":1151.77,"body":"services. It's what people don't"},{"speaker":"John Salazar","startTime":1147.36,"endTime":1151.77,"body":"see behind the scenes that"},{"speaker":"John Salazar","startTime":1151.77,"endTime":1156.63,"body":"matters the most. And if the"},{"speaker":"John Salazar","startTime":1151.77,"endTime":1156.63,"body":"guest experiences an event,"},{"speaker":"John Salazar","startTime":1156.69,"endTime":1159.99,"body":"whether it's a sporting event,"},{"speaker":"John Salazar","startTime":1156.69,"endTime":1159.99,"body":"whether it's a meeting, whether"},{"speaker":"John Salazar","startTime":1159.99,"endTime":1163.56,"body":"it's just staying in a hotel,"},{"speaker":"John Salazar","startTime":1159.99,"endTime":1163.56,"body":"and if everything goes smoothly,"},{"speaker":"John Salazar","startTime":1163.56,"endTime":1166.32,"body":"and they don't have any issues."},{"speaker":"John Salazar","startTime":1163.56,"endTime":1166.32,"body":"That's because the stuff behind"},{"speaker":"John Salazar","startTime":1166.32,"endTime":1167.25,"body":"the scenes is working."},{"speaker":"Emily Davenport","startTime":1167.25,"endTime":1167.28,"body":"Mm-hmm."},{"speaker":"John Salazar","startTime":1168.27,"endTime":1171.18,"body":"Right? And that's"},{"speaker":"John Salazar","startTime":1168.27,"endTime":1171.18,"body":"the awesome thing about this"},{"speaker":"John Salazar","startTime":1171.18,"endTime":1174.3,"body":"business. It's the one thing"},{"speaker":"John Salazar","startTime":1171.18,"endTime":1174.3,"body":"that people don't get to see, I"},{"speaker":"John Salazar","startTime":1174.3,"endTime":1177.24,"body":"wish we could show them more."},{"speaker":"John Salazar","startTime":1174.3,"endTime":1177.24,"body":"But what goes on behind the"},{"speaker":"John Salazar","startTime":1177.24,"endTime":1181.86,"body":"scenes at Augusta National Golf"},{"speaker":"John Salazar","startTime":1177.24,"endTime":1181.86,"body":"Club during the Masters? People"},{"speaker":"John Salazar","startTime":1181.86,"endTime":1186.93,"body":"don't see that. But it's a"},{"speaker":"John Salazar","startTime":1181.86,"endTime":1186.93,"body":"machine. It's a well oiled human"},{"speaker":"John Salazar","startTime":1186.93,"endTime":1190.71,"body":"machine that delivers that"},{"speaker":"John Salazar","startTime":1186.93,"endTime":1190.71,"body":"hospitality service. We've had"},{"speaker":"John Salazar","startTime":1190.71,"endTime":1194.25,"body":"Delta in the classroom talk with"},{"speaker":"John Salazar","startTime":1190.71,"endTime":1194.25,"body":"our students, and they describe"},{"speaker":"John Salazar","startTime":1194.25,"endTime":1198.87,"body":"their hospitality machine. And"},{"speaker":"John Salazar","startTime":1194.25,"endTime":1198.87,"body":"it's really exciting when they"},{"speaker":"John Salazar","startTime":1198.87,"endTime":1201.87,"body":"talk about, this is how they"},{"speaker":"John Salazar","startTime":1198.87,"endTime":1201.87,"body":"train and develop their"},{"speaker":"John Salazar","startTime":1201.87,"endTime":1206.1,"body":"employees, this is how they get"},{"speaker":"John Salazar","startTime":1201.87,"endTime":1206.1,"body":"the guests to engage with the"},{"speaker":"John Salazar","startTime":1206.1,"endTime":1209.52,"body":"employees. And it's about the"},{"speaker":"John Salazar","startTime":1206.1,"endTime":1209.52,"body":"hospitality system that's in"},{"speaker":"John Salazar","startTime":1209.52,"endTime":1213.27,"body":"place. So there's so much more"},{"speaker":"John Salazar","startTime":1209.52,"endTime":1213.27,"body":"that happens, especially in the"},{"speaker":"John Salazar","startTime":1213.27,"endTime":1217.23,"body":"convention event side. And if"},{"speaker":"John Salazar","startTime":1213.27,"endTime":1217.23,"body":"folks are happy, they won't know"},{"speaker":"John Salazar","startTime":1217.29,"endTime":1218.43,"body":"what's going on behind the"},{"speaker":"John Salazar","startTime":1217.29,"endTime":1218.43,"body":"scenes."},{"speaker":"Emily Davenport","startTime":1218.43,"endTime":1218.85,"body":"Yeah. Right."},{"speaker":"Jordan Powers","startTime":1219.0,"endTime":1221.4,"body":"I love that. And"},{"speaker":"Jordan Powers","startTime":1219.0,"endTime":1221.4,"body":"I love your excitement about it."},{"speaker":"Jordan Powers","startTime":1221.4,"endTime":1224.28,"body":"Like it's just, it's contagious."},{"speaker":"Jordan Powers","startTime":1221.4,"endTime":1224.28,"body":"I wish listeners could see you"},{"speaker":"Jordan Powers","startTime":1224.28,"endTime":1228.57,"body":"talking right now, because the"},{"speaker":"Jordan Powers","startTime":1224.28,"endTime":1228.57,"body":"excitement and the passion is"},{"speaker":"Jordan Powers","startTime":1228.57,"endTime":1231.84,"body":"truly there. And I mean, it's"},{"speaker":"Jordan Powers","startTime":1228.57,"endTime":1231.84,"body":"true, I get it, that there are"},{"speaker":"Jordan Powers","startTime":1231.84,"endTime":1235.14,"body":"times where I still miss being a"},{"speaker":"Jordan Powers","startTime":1231.84,"endTime":1235.14,"body":"restaurant server, because you"},{"speaker":"Jordan Powers","startTime":1235.14,"endTime":1237.3,"body":"walk through those doors into"},{"speaker":"Jordan Powers","startTime":1235.14,"endTime":1237.3,"body":"the kitchen, and it's just"},{"speaker":"Jordan Powers","startTime":1237.3,"endTime":1240.42,"body":"mayhem and yelling, and smoky"},{"speaker":"Jordan Powers","startTime":1237.3,"endTime":1240.42,"body":"and loud, and but then you walk"},{"speaker":"Jordan Powers","startTime":1240.42,"endTime":1242.79,"body":"out and you're creating this"},{"speaker":"Jordan Powers","startTime":1240.42,"endTime":1242.79,"body":"experience for someone that"},{"speaker":"Jordan Powers","startTime":1242.79,"endTime":1245.76,"body":"they're not seeing all of the"},{"speaker":"Jordan Powers","startTime":1242.79,"endTime":1245.76,"body":"insanity happening behind the"},{"speaker":"Jordan Powers","startTime":1245.76,"endTime":1247.47,"body":"scenes, they're just having a"},{"speaker":"Jordan Powers","startTime":1245.76,"endTime":1247.47,"body":"wonderful experience."},{"speaker":"John Salazar","startTime":1247.47,"endTime":1247.56,"body":"Sure."},{"speaker":"Jordan Powers","startTime":1247.56,"endTime":1248.85,"body":"And there's"},{"speaker":"Jordan Powers","startTime":1247.56,"endTime":1248.85,"body":"something really powerful about"},{"speaker":"Jordan Powers","startTime":1248.85,"endTime":1249.33,"body":"that moment."},{"speaker":"John Salazar","startTime":1249.0,"endTime":1252.9,"body":"And that's, that's"},{"speaker":"John Salazar","startTime":1249.0,"endTime":1252.9,"body":"a great observation. Because if"},{"speaker":"John Salazar","startTime":1252.9,"endTime":1255.6,"body":"you're in the manufacturing"},{"speaker":"John Salazar","startTime":1252.9,"endTime":1255.6,"body":"industry, you've got these"},{"speaker":"John Salazar","startTime":1255.6,"endTime":1258.66,"body":"production lines that are put in"},{"speaker":"John Salazar","startTime":1255.6,"endTime":1258.66,"body":"place. Well, our production line"},{"speaker":"John Salazar","startTime":1258.72,"endTime":1262.17,"body":"is comprised of people. And so"},{"speaker":"John Salazar","startTime":1258.72,"endTime":1262.17,"body":"when you're working in a"},{"speaker":"John Salazar","startTime":1262.17,"endTime":1266.82,"body":"kitchen, it is the design of"},{"speaker":"John Salazar","startTime":1262.17,"endTime":1266.82,"body":"that workflow as built for and"},{"speaker":"John Salazar","startTime":1266.82,"endTime":1271.08,"body":"executed by people. And then as"},{"speaker":"John Salazar","startTime":1266.82,"endTime":1271.08,"body":"that food moves out into the"},{"speaker":"John Salazar","startTime":1271.08,"endTime":1275.82,"body":"public domain, it's about people"},{"speaker":"John Salazar","startTime":1271.08,"endTime":1275.82,"body":"in that process. And that's a"},{"speaker":"John Salazar","startTime":1275.82,"endTime":1278.7,"body":"lot to manage. And that's a"},{"speaker":"John Salazar","startTime":1275.82,"endTime":1278.7,"body":"little different from a"},{"speaker":"John Salazar","startTime":1278.7,"endTime":1281.22,"body":"production line, it's a little"},{"speaker":"John Salazar","startTime":1278.7,"endTime":1281.22,"body":"different from making computers,"},{"speaker":"John Salazar","startTime":1281.22,"endTime":1284.34,"body":"it's a little different from"},{"speaker":"John Salazar","startTime":1281.22,"endTime":1284.34,"body":"making an automobile, because,"},{"speaker":"John Salazar","startTime":1285.51,"endTime":1287.49,"body":"you know, we're three"},{"speaker":"John Salazar","startTime":1285.51,"endTime":1287.49,"body":"individuals in a room right now"},{"speaker":"John Salazar","startTime":1287.49,"endTime":1291.36,"body":"with three very different"},{"speaker":"John Salazar","startTime":1287.49,"endTime":1291.36,"body":"personalities. So that's why I"},{"speaker":"John Salazar","startTime":1291.36,"endTime":1294.48,"body":"firmly believe if you are really"},{"speaker":"John Salazar","startTime":1291.36,"endTime":1294.48,"body":"a great hospitality manager, you"},{"speaker":"John Salazar","startTime":1294.48,"endTime":1298.02,"body":"know how to work with variety of"},{"speaker":"John Salazar","startTime":1294.48,"endTime":1298.02,"body":"not only just guests, but"},{"speaker":"John Salazar","startTime":1298.02,"endTime":1300.69,"body":"employees in order to deliver a"},{"speaker":"John Salazar","startTime":1298.02,"endTime":1300.69,"body":"product or service."},{"speaker":"Emily Davenport","startTime":1300.72,"endTime":1301.29,"body":"Definitely."},{"speaker":"Jordan Powers","startTime":1301.29,"endTime":1301.56,"body":"Absolutely."},{"speaker":"Emily Davenport","startTime":1301.83,"endTime":1307.86,"body":"That's an art"},{"speaker":"Emily Davenport","startTime":1301.83,"endTime":1307.86,"body":"right there. So on top of some"},{"speaker":"Emily Davenport","startTime":1307.86,"endTime":1312.54,"body":"amazing hands on opportunities"},{"speaker":"Emily Davenport","startTime":1307.86,"endTime":1312.54,"body":"at UGA, and some, what sounds"},{"speaker":"Emily Davenport","startTime":1312.54,"endTime":1317.55,"body":"like incredible classroom guests"},{"speaker":"Emily Davenport","startTime":1312.54,"endTime":1317.55,"body":"and whatnot, I also hear that"},{"speaker":"Emily Davenport","startTime":1317.55,"endTime":1320.49,"body":"there's some incredible study"},{"speaker":"Emily Davenport","startTime":1317.55,"endTime":1320.49,"body":"abroad programs that students"},{"speaker":"Emily Davenport","startTime":1320.49,"endTime":1322.65,"body":"get to go on. Can you tell us"},{"speaker":"Emily Davenport","startTime":1320.49,"endTime":1322.65,"body":"more about that?"},{"speaker":"John Salazar","startTime":1322.66,"endTime":1325.6,"body":"Oh, yeah. And,"},{"speaker":"John Salazar","startTime":1322.66,"endTime":1325.6,"body":"gosh, I haven't been able to go"},{"speaker":"John Salazar","startTime":1325.6,"endTime":1331.54,"body":"on the one that I really want to"},{"speaker":"John Salazar","startTime":1325.6,"endTime":1331.54,"body":"go on. So, you know, the"},{"speaker":"John Salazar","startTime":1331.54,"endTime":1335.05,"body":"hospitality industry, oftentimes"},{"speaker":"John Salazar","startTime":1331.54,"endTime":1335.05,"body":"in the United States, and even"},{"speaker":"John Salazar","startTime":1335.05,"endTime":1338.26,"body":"the world, it's the first or the"},{"speaker":"John Salazar","startTime":1335.05,"endTime":1338.26,"body":"second largest industry sector"},{"speaker":"John Salazar","startTime":1338.29,"endTime":1342.91,"body":"contributed to an economy. So we"},{"speaker":"John Salazar","startTime":1338.29,"endTime":1342.91,"body":"have a group of students that"},{"speaker":"John Salazar","startTime":1342.91,"endTime":1346.06,"body":"are really diehard foodies that"},{"speaker":"John Salazar","startTime":1342.91,"endTime":1346.06,"body":"love to go to Cortona, Italy."},{"speaker":"John Salazar","startTime":1346.96,"endTime":1351.37,"body":"And that trip to Italy, where"},{"speaker":"John Salazar","startTime":1346.96,"endTime":1351.37,"body":"they get exposed to winemaking"},{"speaker":"John Salazar","startTime":1351.91,"endTime":1355.24,"body":"and the wine regions. It's a"},{"speaker":"John Salazar","startTime":1351.91,"endTime":1355.24,"body":"really important component of"},{"speaker":"John Salazar","startTime":1355.24,"endTime":1357.94,"body":"our industry, especially those"},{"speaker":"John Salazar","startTime":1355.24,"endTime":1357.94,"body":"that want to get into club"},{"speaker":"John Salazar","startTime":1357.94,"endTime":1362.2,"body":"management, club operations,"},{"speaker":"John Salazar","startTime":1357.94,"endTime":1362.2,"body":"restaurant operations, wine is a"},{"speaker":"John Salazar","startTime":1362.2,"endTime":1365.74,"body":"big investment. And telling the"},{"speaker":"John Salazar","startTime":1362.2,"endTime":1365.74,"body":"story about wine is extremely"},{"speaker":"John Salazar","startTime":1365.74,"endTime":1370.09,"body":"important in terms of"},{"speaker":"John Salazar","startTime":1365.74,"endTime":1370.09,"body":"profitability. So they get that"},{"speaker":"John Salazar","startTime":1370.09,"endTime":1374.86,"body":"story exposed to them from that"},{"speaker":"John Salazar","startTime":1370.09,"endTime":1374.86,"body":"Italian region. This past year,"},{"speaker":"John Salazar","startTime":1375.13,"endTime":1380.02,"body":"I was able to accompany with a"},{"speaker":"John Salazar","startTime":1375.13,"endTime":1380.02,"body":"colleague, a group of students,"},{"speaker":"John Salazar","startTime":1380.02,"endTime":1383.89,"body":"some of whom were hospitality"},{"speaker":"John Salazar","startTime":1380.02,"endTime":1383.89,"body":"students, down to Cuba, which,"},{"speaker":"John Salazar","startTime":1383.92,"endTime":1387.73,"body":"the students were exposed to the"},{"speaker":"John Salazar","startTime":1383.92,"endTime":1387.73,"body":"economics, the agricultural side"},{"speaker":"John Salazar","startTime":1387.73,"endTime":1390.82,"body":"of Cuba, and then we had"},{"speaker":"John Salazar","startTime":1387.73,"endTime":1390.82,"body":"experience in terms of going to"},{"speaker":"John Salazar","startTime":1390.82,"endTime":1395.56,"body":"Farm to Fork establishments. And"},{"speaker":"John Salazar","startTime":1390.82,"endTime":1395.56,"body":"then we had a lecture hosted by"},{"speaker":"John Salazar","startTime":1395.56,"endTime":1399.04,"body":"University of Havana where they"},{"speaker":"John Salazar","startTime":1395.56,"endTime":1399.04,"body":"talked about tourism, and how"},{"speaker":"John Salazar","startTime":1399.07,"endTime":1403.51,"body":"Cuba is really trying to elevate"},{"speaker":"John Salazar","startTime":1399.07,"endTime":1403.51,"body":"that and become a larger player"},{"speaker":"John Salazar","startTime":1403.51,"endTime":1407.98,"body":"in the Caribbean marketplace. So"},{"speaker":"John Salazar","startTime":1403.51,"endTime":1407.98,"body":"that just happened this past"},{"speaker":"John Salazar","startTime":1407.98,"endTime":1411.19,"body":"year. And that's been going on"},{"speaker":"John Salazar","startTime":1407.98,"endTime":1411.19,"body":"with ag and applied econ, and"},{"speaker":"John Salazar","startTime":1411.19,"endTime":1413.26,"body":"this is our second year. So the"},{"speaker":"John Salazar","startTime":1411.19,"endTime":1413.26,"body":"first trip was last year."},{"speaker":"Jordan Powers","startTime":1413.29,"endTime":1414.97,"body":"Some incredible"},{"speaker":"Jordan Powers","startTime":1413.29,"endTime":1414.97,"body":"places to go."},{"speaker":"Emily Davenport","startTime":1415.0,"endTime":1415.36,"body":"Yeah."},{"speaker":"Jordan Powers","startTime":1415.39,"endTime":1416.2,"body":"Sign us up."},{"speaker":"Emily Davenport","startTime":1416.23,"endTime":1416.8,"body":"Yeah."},{"speaker":"Jordan Powers","startTime":1417.19,"endTime":1418.99,"body":"Is that gonna be"},{"speaker":"Jordan Powers","startTime":1417.19,"endTime":1418.99,"body":"our next travel episode, Emily?"},{"speaker":"Emily Davenport","startTime":1419.02,"endTime":1419.59,"body":"It should be."},{"speaker":"Jordan Powers","startTime":1420.34,"endTime":1424.0,"body":"I want to go to"},{"speaker":"Jordan Powers","startTime":1420.34,"endTime":1424.0,"body":"Cortona. So you just touched on"},{"speaker":"Jordan Powers","startTime":1424.03,"endTime":1426.85,"body":"the economy and the impact on"},{"speaker":"Jordan Powers","startTime":1424.03,"endTime":1426.85,"body":"the economy. And while we've"},{"speaker":"Jordan Powers","startTime":1426.85,"endTime":1429.85,"body":"talked on the show before that"},{"speaker":"Jordan Powers","startTime":1426.85,"endTime":1429.85,"body":"agriculture is Georgia's number"},{"speaker":"Jordan Powers","startTime":1429.85,"endTime":1433.33,"body":"one economic industry,"},{"speaker":"Jordan Powers","startTime":1429.85,"endTime":1433.33,"body":"hospitality is number two. Tell"},{"speaker":"Jordan Powers","startTime":1433.33,"endTime":1436.93,"body":"us about how hospitality affects"},{"speaker":"Jordan Powers","startTime":1433.33,"endTime":1436.93,"body":"the economy here in Georgia and"},{"speaker":"Jordan Powers","startTime":1436.93,"endTime":1437.32,"body":"beyond."},{"speaker":"John Salazar","startTime":1437.36,"endTime":1442.1,"body":"The latest"},{"speaker":"John Salazar","startTime":1437.36,"endTime":1442.1,"body":"estimates from 2021 for the"},{"speaker":"John Salazar","startTime":1442.1,"endTime":1446.0,"body":"economic impact of travel and"},{"speaker":"John Salazar","startTime":1442.1,"endTime":1446.0,"body":"tourism within Georgia. It's an"},{"speaker":"John Salazar","startTime":1446.0,"endTime":1449.75,"body":"industry that generates over $60"},{"speaker":"John Salazar","startTime":1446.0,"endTime":1449.75,"body":"billion in contribution for the"},{"speaker":"John Salazar","startTime":1449.75,"endTime":1454.25,"body":"state of Georgia, so it's second"},{"speaker":"John Salazar","startTime":1449.75,"endTime":1454.25,"body":"to agriculture. Now, what that"},{"speaker":"John Salazar","startTime":1454.25,"endTime":1461.54,"body":"translates into is over 400,000"},{"speaker":"John Salazar","startTime":1454.25,"endTime":1461.54,"body":"positions. That's a big chunk of"},{"speaker":"John Salazar","startTime":1461.54,"endTime":1466.25,"body":"our labor force. With the"},{"speaker":"John Salazar","startTime":1461.54,"endTime":1466.25,"body":"convention market, as strong as"},{"speaker":"John Salazar","startTime":1466.25,"endTime":1471.83,"body":"it is in Georgia - and we're not"},{"speaker":"John Salazar","startTime":1466.25,"endTime":1471.83,"body":"back to pre COVID levels in"},{"speaker":"John Salazar","startTime":1471.83,"endTime":1476.33,"body":"Atlanta yet, and hopefully we"},{"speaker":"John Salazar","startTime":1471.83,"endTime":1476.33,"body":"will be soon but we've been"},{"speaker":"John Salazar","startTime":1476.39,"endTime":1481.1,"body":"inching forward to those levels,"},{"speaker":"John Salazar","startTime":1476.39,"endTime":1481.1,"body":"pre COVID levels. With the"},{"speaker":"John Salazar","startTime":1481.1,"endTime":1485.93,"body":"convention activity in Atlanta,"},{"speaker":"John Salazar","startTime":1481.1,"endTime":1485.93,"body":"Savannah is a very popular"},{"speaker":"John Salazar","startTime":1486.05,"endTime":1490.4,"body":"market on the Eastern Seaboard."},{"speaker":"John Salazar","startTime":1486.05,"endTime":1490.4,"body":"And they also added more"},{"speaker":"John Salazar","startTime":1490.4,"endTime":1493.4,"body":"convention space to the city of"},{"speaker":"John Salazar","startTime":1490.4,"endTime":1493.4,"body":"Savannah, which was a major"},{"speaker":"John Salazar","startTime":1493.4,"endTime":1497.12,"body":"investment that was driven by"},{"speaker":"John Salazar","startTime":1493.4,"endTime":1497.12,"body":"Governor Kemp's decision to make"},{"speaker":"John Salazar","startTime":1497.12,"endTime":1500.54,"body":"sure that Savannah was a player"},{"speaker":"John Salazar","startTime":1497.12,"endTime":1500.54,"body":"in the convention marketplace."},{"speaker":"John Salazar","startTime":1501.29,"endTime":1506.6,"body":"So we have not only Atlanta as a"},{"speaker":"John Salazar","startTime":1501.29,"endTime":1506.6,"body":"major convention destination, we"},{"speaker":"John Salazar","startTime":1506.6,"endTime":1510.53,"body":"have Savannah which is growing"},{"speaker":"John Salazar","startTime":1506.6,"endTime":1510.53,"body":"in its convention demand, but"},{"speaker":"John Salazar","startTime":1510.53,"endTime":1513.89,"body":"Savannah has also been a great"},{"speaker":"John Salazar","startTime":1510.53,"endTime":1513.89,"body":"leisure destination. A great"},{"speaker":"John Salazar","startTime":1513.89,"endTime":1518.21,"body":"destination for weddings, a"},{"speaker":"John Salazar","startTime":1513.89,"endTime":1518.21,"body":"great destination for leisure"},{"speaker":"John Salazar","startTime":1518.21,"endTime":1522.74,"body":"getaways. A little further"},{"speaker":"John Salazar","startTime":1518.21,"endTime":1522.74,"body":"south, the Golden Isles has been"},{"speaker":"John Salazar","startTime":1522.74,"endTime":1525.65,"body":"consistently ranked in travel"},{"speaker":"John Salazar","startTime":1522.74,"endTime":1525.65,"body":"and leisure is one of the top"},{"speaker":"John Salazar","startTime":1525.68,"endTime":1530.0,"body":"island communities to go to in"},{"speaker":"John Salazar","startTime":1525.68,"endTime":1530.0,"body":"the United States. So St."},{"speaker":"John Salazar","startTime":1530.0,"endTime":1535.46,"body":"Simons, Jekyll Island, has been"},{"speaker":"John Salazar","startTime":1530.0,"endTime":1535.46,"body":"blossoming year over year. And"},{"speaker":"John Salazar","startTime":1535.46,"endTime":1538.52,"body":"then you combine that with a"},{"speaker":"John Salazar","startTime":1535.46,"endTime":1538.52,"body":"tourism for North Georgia that"},{"speaker":"John Salazar","startTime":1538.52,"endTime":1542.96,"body":"has been growing steadily in the"},{"speaker":"John Salazar","startTime":1538.52,"endTime":1542.96,"body":"last couple of decades. With the"},{"speaker":"John Salazar","startTime":1542.96,"endTime":1546.89,"body":"Blue Ridge, North Georgia"},{"speaker":"John Salazar","startTime":1542.96,"endTime":1546.89,"body":"mountains, the economy within"},{"speaker":"John Salazar","startTime":1546.89,"endTime":1550.64,"body":"Georgia is getting more impacted"},{"speaker":"John Salazar","startTime":1546.89,"endTime":1550.64,"body":"by the hospitality industry"},{"speaker":"John Salazar","startTime":1550.64,"endTime":1554.48,"body":"because the growth and visitor"},{"speaker":"John Salazar","startTime":1550.64,"endTime":1554.48,"body":"demand has been increasing year"},{"speaker":"John Salazar","startTime":1554.48,"endTime":1559.7,"body":"over year. We have, according to"},{"speaker":"John Salazar","startTime":1554.48,"endTime":1559.7,"body":"Explore Georgia, Georgia"},{"speaker":"John Salazar","startTime":1559.7,"endTime":1563.42,"body":"Department of Economic"},{"speaker":"John Salazar","startTime":1559.7,"endTime":1563.42,"body":"Development, Georgia is fifth in"},{"speaker":"John Salazar","startTime":1563.42,"endTime":1567.23,"body":"its visitor market share in the"},{"speaker":"John Salazar","startTime":1563.42,"endTime":1567.23,"body":"United States, which is really"},{"speaker":"John Salazar","startTime":1567.23,"endTime":1568.04,"body":"quite amazing."},{"speaker":"Emily Davenport","startTime":1568.34,"endTime":1568.37,"body":"Mm-hmm."},{"speaker":"Jordan Powers","startTime":1568.37,"endTime":1568.91,"body":"Big deal."},{"speaker":"John Salazar","startTime":1569.14,"endTime":1572.05,"body":"And we are one of"},{"speaker":"John Salazar","startTime":1569.14,"endTime":1572.05,"body":"the top 10 visited states in the"},{"speaker":"John Salazar","startTime":1572.05,"endTime":1576.25,"body":"country. When you combine what"},{"speaker":"John Salazar","startTime":1572.05,"endTime":1576.25,"body":"happens in Atlanta, the access,"},{"speaker":"John Salazar","startTime":1576.58,"endTime":1579.28,"body":"you know, Atlanta Hartsfield,"},{"speaker":"John Salazar","startTime":1576.58,"endTime":1579.28,"body":"right, the busiest airport in"},{"speaker":"John Salazar","startTime":1579.28,"endTime":1583.72,"body":"the world. We have great access"},{"speaker":"John Salazar","startTime":1579.28,"endTime":1583.72,"body":"to the world and the world has"},{"speaker":"John Salazar","startTime":1583.72,"endTime":1588.1,"body":"great access to us. All of these"},{"speaker":"John Salazar","startTime":1583.72,"endTime":1588.1,"body":"are important parts of this"},{"speaker":"John Salazar","startTime":1588.28,"endTime":1593.11,"body":"Hospitality and Tourism"},{"speaker":"John Salazar","startTime":1588.28,"endTime":1593.11,"body":"ecosystem, which allows us to be"},{"speaker":"John Salazar","startTime":1593.11,"endTime":1597.22,"body":"as successful as we can be and"},{"speaker":"John Salazar","startTime":1593.11,"endTime":1597.22,"body":"compete with states that a lot"},{"speaker":"John Salazar","startTime":1597.22,"endTime":1599.86,"body":"of people go, well, wow, gosh,"},{"speaker":"John Salazar","startTime":1597.22,"endTime":1599.86,"body":"how are we competing with"},{"speaker":"John Salazar","startTime":1599.86,"endTime":1603.61,"body":"Florida? How are we competing"},{"speaker":"John Salazar","startTime":1599.86,"endTime":1603.61,"body":"with California and Texas? Well,"},{"speaker":"John Salazar","startTime":1603.61,"endTime":1607.18,"body":"we are. So from an economic"},{"speaker":"John Salazar","startTime":1603.61,"endTime":1607.18,"body":"standpoint, it's a significant"},{"speaker":"John Salazar","startTime":1607.21,"endTime":1611.2,"body":"contributor to the economy."},{"speaker":"John Salazar","startTime":1607.21,"endTime":1611.2,"body":"Indirectly it becomes even a"},{"speaker":"John Salazar","startTime":1611.2,"endTime":1615.07,"body":"strong contributor to even"},{"speaker":"John Salazar","startTime":1611.2,"endTime":1615.07,"body":"companies choosing to relocate"},{"speaker":"John Salazar","startTime":1615.07,"endTime":1619.15,"body":"here because if you have a CEO"},{"speaker":"John Salazar","startTime":1615.07,"endTime":1619.15,"body":"that comes into Savannah for a"},{"speaker":"John Salazar","startTime":1619.15,"endTime":1622.3,"body":"meeting and says, Oh my gosh, I"},{"speaker":"John Salazar","startTime":1619.15,"endTime":1622.3,"body":"can bring my company down here"},{"speaker":"John Salazar","startTime":1622.81,"endTime":1627.7,"body":"and have a plant and pooler and"},{"speaker":"John Salazar","startTime":1622.81,"endTime":1627.7,"body":"my employees will have access to"},{"speaker":"John Salazar","startTime":1628.24,"endTime":1631.87,"body":"this wonderful, the wonderful"},{"speaker":"John Salazar","startTime":1628.24,"endTime":1631.87,"body":"amenities on the Atlantic coast."},{"speaker":"John Salazar","startTime":1632.32,"endTime":1636.46,"body":"I think we might choose to do"},{"speaker":"John Salazar","startTime":1632.32,"endTime":1636.46,"body":"this. Same thing in North"},{"speaker":"John Salazar","startTime":1636.46,"endTime":1638.89,"body":"Georgia, same thing with"},{"speaker":"John Salazar","startTime":1636.46,"endTime":1638.89,"body":"Atlanta, you know, companies"},{"speaker":"John Salazar","startTime":1638.89,"endTime":1642.28,"body":"coming into Atlanta because"},{"speaker":"John Salazar","startTime":1638.89,"endTime":1642.28,"body":"access to the world distribution"},{"speaker":"John Salazar","startTime":1642.28,"endTime":1645.64,"body":"systems. So if they're coming in"},{"speaker":"John Salazar","startTime":1642.28,"endTime":1645.64,"body":"for a convention and a CEO sees"},{"speaker":"John Salazar","startTime":1645.64,"endTime":1648.34,"body":"that, that becomes very"},{"speaker":"John Salazar","startTime":1645.64,"endTime":1648.34,"body":"impactful, and sometimes part of"},{"speaker":"John Salazar","startTime":1648.34,"endTime":1649.45,"body":"that decision process."},{"speaker":"Emily Davenport","startTime":1649.51,"endTime":1652.36,"body":"I haven't"},{"speaker":"Emily Davenport","startTime":1649.51,"endTime":1652.36,"body":"thought about any of that. I"},{"speaker":"Emily Davenport","startTime":1652.36,"endTime":1652.78,"body":"love it."},{"speaker":"Jordan Powers","startTime":1653.11,"endTime":1654.04,"body":"It's all behind"},{"speaker":"Jordan Powers","startTime":1653.11,"endTime":1654.04,"body":"the curtain."},{"speaker":"Emily Davenport","startTime":1653.99,"endTime":1656.345,"body":"Right? It is"},{"speaker":"Emily Davenport","startTime":1653.99,"endTime":1656.345,"body":"behind the curtain. All those"},{"speaker":"Emily Davenport","startTime":1656.401,"endTime":1659.823,"body":"things to consider. It's all"},{"speaker":"Emily Davenport","startTime":1656.401,"endTime":1659.823,"body":"connected. A little bit ago, you"},{"speaker":"Emily Davenport","startTime":1659.879,"endTime":1663.357,"body":"touched briefly on partnering"},{"speaker":"Emily Davenport","startTime":1659.879,"endTime":1663.357,"body":"with Extension. And can you talk"},{"speaker":"Emily Davenport","startTime":1663.413,"endTime":1666.722,"body":"a little bit more about this"},{"speaker":"Emily Davenport","startTime":1663.413,"endTime":1666.722,"body":"partnership and how it impacts"},{"speaker":"Emily Davenport","startTime":1666.778,"endTime":1668.63,"body":"local communities across Georgia?"},{"speaker":"John Salazar","startTime":1668.66,"endTime":1671.78,"body":"Yeah, this is one"},{"speaker":"John Salazar","startTime":1668.66,"endTime":1671.78,"body":"of the new efforts, recent"},{"speaker":"John Salazar","startTime":1671.78,"endTime":1677.12,"body":"efforts for our program, where"},{"speaker":"John Salazar","startTime":1671.78,"endTime":1677.12,"body":"we now will have three faculty"},{"speaker":"John Salazar","startTime":1677.12,"endTime":1681.05,"body":"members including myself that"},{"speaker":"John Salazar","startTime":1677.12,"endTime":1681.05,"body":"have an Extension-related"},{"speaker":"John Salazar","startTime":1681.08,"endTime":1686.12,"body":"responsibility. We have devised"},{"speaker":"John Salazar","startTime":1681.08,"endTime":1686.12,"body":"an Extension effort that focuses"},{"speaker":"John Salazar","startTime":1686.12,"endTime":1689.87,"body":"on, first is the food. Local"},{"speaker":"John Salazar","startTime":1686.12,"endTime":1689.87,"body":"food sourcing, also the"},{"speaker":"John Salazar","startTime":1689.87,"endTime":1694.1,"body":"development of operators within"},{"speaker":"John Salazar","startTime":1689.87,"endTime":1694.1,"body":"communities, rural communities,"},{"speaker":"John Salazar","startTime":1694.1,"endTime":1698.96,"body":"if they want to expand their"},{"speaker":"John Salazar","startTime":1694.1,"endTime":1698.96,"body":"agritourism component, add on a"},{"speaker":"John Salazar","startTime":1698.96,"endTime":1703.94,"body":"restaurant, create an event"},{"speaker":"John Salazar","startTime":1698.96,"endTime":1703.94,"body":"venue, we will help them develop"},{"speaker":"John Salazar","startTime":1703.97,"endTime":1707.93,"body":"those types of attractions on"},{"speaker":"John Salazar","startTime":1703.97,"endTime":1707.93,"body":"their property. We also are"},{"speaker":"John Salazar","startTime":1707.93,"endTime":1711.56,"body":"hiring a third faculty member"},{"speaker":"John Salazar","startTime":1707.93,"endTime":1711.56,"body":"that will be starting this fall"},{"speaker":"John Salazar","startTime":1711.59,"endTime":1715.73,"body":"and she delivered for University"},{"speaker":"John Salazar","startTime":1711.59,"endTime":1715.73,"body":"of Missouri destination"},{"speaker":"John Salazar","startTime":1715.73,"endTime":1718.91,"body":"development courses for"},{"speaker":"John Salazar","startTime":1715.73,"endTime":1718.91,"body":"agritourism for the state of"},{"speaker":"John Salazar","startTime":1718.91,"endTime":1722.3,"body":"Missouri. So she's going to have"},{"speaker":"John Salazar","startTime":1718.91,"endTime":1722.3,"body":"more of an agritourism"},{"speaker":"John Salazar","startTime":1722.3,"endTime":1726.74,"body":"development type of"},{"speaker":"John Salazar","startTime":1722.3,"endTime":1726.74,"body":"responsibility. Working with"},{"speaker":"John Salazar","startTime":1726.77,"endTime":1729.68,"body":"convention visitor bureaus, Main"},{"speaker":"John Salazar","startTime":1726.77,"endTime":1729.68,"body":"Street organizations and"},{"speaker":"John Salazar","startTime":1729.68,"endTime":1733.28,"body":"Extension agents really help"},{"speaker":"John Salazar","startTime":1729.68,"endTime":1733.28,"body":"them develop their rural"},{"speaker":"John Salazar","startTime":1733.34,"endTime":1736.73,"body":"attractiveness in the"},{"speaker":"John Salazar","startTime":1733.34,"endTime":1736.73,"body":"marketplace to really elevate"},{"speaker":"John Salazar","startTime":1736.73,"endTime":1743.45,"body":"their agritourism interests. I'm"},{"speaker":"John Salazar","startTime":1736.73,"endTime":1743.45,"body":"in that hotel slash restaurant"},{"speaker":"John Salazar","startTime":1743.45,"endTime":1749.06,"body":"slash development world. So I"},{"speaker":"John Salazar","startTime":1743.45,"endTime":1749.06,"body":"kind of toggle both. And this"},{"speaker":"John Salazar","startTime":1749.06,"endTime":1753.8,"body":"will be one of the few"},{"speaker":"John Salazar","startTime":1749.06,"endTime":1753.8,"body":"hospitality extension efforts in"},{"speaker":"John Salazar","startTime":1753.8,"endTime":1757.22,"body":"the United States tied directly"},{"speaker":"John Salazar","startTime":1753.8,"endTime":1757.22,"body":"to a hospitality management"},{"speaker":"John Salazar","startTime":1757.22,"endTime":1759.65,"body":"program. So this is really quite"},{"speaker":"John Salazar","startTime":1757.22,"endTime":1759.65,"body":"exciting."},{"speaker":"Emily Davenport","startTime":1759.68,"endTime":1760.01,"body":"Yeah."},{"speaker":"Jordan Powers","startTime":1760.01,"endTime":1760.52,"body":"So exciting."},{"speaker":"Emily Davenport","startTime":1760.52,"endTime":1763.19,"body":"I know, like I"},{"speaker":"Emily Davenport","startTime":1760.52,"endTime":1763.19,"body":"said, I wish people could see"},{"speaker":"Emily Davenport","startTime":1763.19,"endTime":1764.87,"body":"you, because you're so excited."},{"speaker":"John Salazar","startTime":1765.2,"endTime":1768.38,"body":"So one of the"},{"speaker":"John Salazar","startTime":1765.2,"endTime":1768.38,"body":"first programs as is that"},{"speaker":"John Salazar","startTime":1768.38,"endTime":1772.13,"body":"program with the Innovation"},{"speaker":"John Salazar","startTime":1768.38,"endTime":1772.13,"body":"District where we're creating a"},{"speaker":"John Salazar","startTime":1772.13,"endTime":1776.09,"body":"seminar for hospitality"},{"speaker":"John Salazar","startTime":1772.13,"endTime":1776.09,"body":"entrepreneurs. The other one is"},{"speaker":"John Salazar","startTime":1776.09,"endTime":1780.65,"body":"that we will be developing an"},{"speaker":"John Salazar","startTime":1776.09,"endTime":1780.65,"body":"agritourism workshop for farmers"},{"speaker":"John Salazar","startTime":1780.68,"endTime":1783.59,"body":"that want to figure out how to"},{"speaker":"John Salazar","startTime":1780.68,"endTime":1783.59,"body":"maximize profitability on their"},{"speaker":"John Salazar","startTime":1783.59,"endTime":1786.71,"body":"land and maximizing it by"},{"speaker":"John Salazar","startTime":1783.59,"endTime":1786.71,"body":"developing hospitality"},{"speaker":"John Salazar","startTime":1786.71,"endTime":1787.46,"body":"operations."},{"speaker":"Emily Davenport","startTime":1787.55,"endTime":1787.85,"body":"Mm, very cool."},{"speaker":"John Salazar","startTime":1787.97,"endTime":1790.52,"body":"So we're looking"},{"speaker":"John Salazar","startTime":1787.97,"endTime":1790.52,"body":"to roll that out for the fall."},{"speaker":"Jordan Powers","startTime":1790.61,"endTime":1794.54,"body":"What an"},{"speaker":"Jordan Powers","startTime":1790.61,"endTime":1794.54,"body":"incredible opportunity. Wow. So"},{"speaker":"Jordan Powers","startTime":1794.54,"endTime":1798.2,"body":"we know there's a lot going on"},{"speaker":"Jordan Powers","startTime":1794.54,"endTime":1798.2,"body":"in HFIM between these exciting"},{"speaker":"Jordan Powers","startTime":1798.2,"endTime":1801.68,"body":"partnerships, between the"},{"speaker":"Jordan Powers","startTime":1798.2,"endTime":1801.68,"body":"constantly expanding student"},{"speaker":"Jordan Powers","startTime":1801.68,"endTime":1805.4,"body":"numbers. We also know that the"},{"speaker":"Jordan Powers","startTime":1801.68,"endTime":1805.4,"body":"niche rankings of Best Colleges"},{"speaker":"Jordan Powers","startTime":1805.4,"endTime":1808.07,"body":"with Hospitality and Tourism"},{"speaker":"Jordan Powers","startTime":1805.4,"endTime":1808.07,"body":"Management degrees just came"},{"speaker":"Jordan Powers","startTime":1808.07,"endTime":1812.15,"body":"out. And HFIM was ranked fourth"},{"speaker":"Jordan Powers","startTime":1808.07,"endTime":1812.15,"body":"in the country among all private"},{"speaker":"Jordan Powers","startTime":1812.15,"endTime":1815.45,"body":"and public universities and"},{"speaker":"Jordan Powers","startTime":1812.15,"endTime":1815.45,"body":"first among all public"},{"speaker":"Jordan Powers","startTime":1815.45,"endTime":1819.23,"body":"universities, which is"},{"speaker":"Jordan Powers","startTime":1815.45,"endTime":1819.23,"body":"incredibly exciting. I also know"},{"speaker":"Jordan Powers","startTime":1819.23,"endTime":1823.16,"body":"that you are not one to rest"},{"speaker":"Jordan Powers","startTime":1819.23,"endTime":1823.16,"body":"there. What is in store for the"},{"speaker":"Jordan Powers","startTime":1823.16,"endTime":1824.36,"body":"future of HFIM?"},{"speaker":"John Salazar","startTime":1824.96,"endTime":1828.35,"body":"Wow, as I had said"},{"speaker":"John Salazar","startTime":1824.96,"endTime":1828.35,"body":"earlier, we have a third faculty"},{"speaker":"John Salazar","startTime":1828.35,"endTime":1832.37,"body":"member that's coming in. And"},{"speaker":"John Salazar","startTime":1828.35,"endTime":1832.37,"body":"she's going to contribute to the"},{"speaker":"John Salazar","startTime":1832.37,"endTime":1835.82,"body":"Extension mission. And we also"},{"speaker":"John Salazar","startTime":1832.37,"endTime":1835.82,"body":"have Dr. Dan Remar that's"},{"speaker":"John Salazar","startTime":1835.82,"endTime":1840.56,"body":"contributing to the Extension"},{"speaker":"John Salazar","startTime":1835.82,"endTime":1840.56,"body":"mission as well. So that is"},{"speaker":"John Salazar","startTime":1840.56,"endTime":1844.79,"body":"going to take up some time as we"},{"speaker":"John Salazar","startTime":1840.56,"endTime":1844.79,"body":"move forward. As far as the"},{"speaker":"John Salazar","startTime":1844.82,"endTime":1849.23,"body":"curriculum is concerned, we will"},{"speaker":"John Salazar","startTime":1844.82,"endTime":1849.23,"body":"continue to tweak our curriculum"},{"speaker":"John Salazar","startTime":1849.26,"endTime":1853.37,"body":"to retain this attractiveness of"},{"speaker":"John Salazar","startTime":1849.26,"endTime":1853.37,"body":"our program. Again, being in the"},{"speaker":"John Salazar","startTime":1853.37,"endTime":1856.19,"body":"College of Ag becomes really"},{"speaker":"John Salazar","startTime":1853.37,"endTime":1856.19,"body":"important. It gives us the"},{"speaker":"John Salazar","startTime":1856.19,"endTime":1861.38,"body":"ability to create a dynamic"},{"speaker":"John Salazar","startTime":1856.19,"endTime":1861.38,"body":"program that becomes very"},{"speaker":"John Salazar","startTime":1861.38,"endTime":1865.55,"body":"attractive to potential"},{"speaker":"John Salazar","startTime":1861.38,"endTime":1865.55,"body":"hospitality students. So in the"},{"speaker":"John Salazar","startTime":1865.55,"endTime":1868.67,"body":"upcoming year, we're going to be"},{"speaker":"John Salazar","startTime":1865.55,"endTime":1868.67,"body":"offering an international"},{"speaker":"John Salazar","startTime":1868.67,"endTime":1872.36,"body":"cuisines and cultures class"},{"speaker":"John Salazar","startTime":1868.67,"endTime":1872.36,"body":"taught by Dr. Dan Remar. And"},{"speaker":"John Salazar","startTime":1872.36,"endTime":1875.3,"body":"that helps us dive a little"},{"speaker":"John Salazar","startTime":1872.36,"endTime":1875.3,"body":"deeper into food and beverage,"},{"speaker":"John Salazar","startTime":1875.33,"endTime":1878.42,"body":"but we're also going to be"},{"speaker":"John Salazar","startTime":1875.33,"endTime":1878.42,"body":"delivering a beverage management"},{"speaker":"John Salazar","startTime":1878.42,"endTime":1881.18,"body":"class. And that's going to be in"},{"speaker":"John Salazar","startTime":1878.42,"endTime":1881.18,"body":"collaboration in partnership"},{"speaker":"John Salazar","startTime":1881.18,"endTime":1884.45,"body":"with the Georgia Center across"},{"speaker":"John Salazar","startTime":1881.18,"endTime":1884.45,"body":"the street. And that's where"},{"speaker":"John Salazar","startTime":1884.45,"endTime":1887.06,"body":"students are going to understand"},{"speaker":"John Salazar","startTime":1884.45,"endTime":1887.06,"body":"a little bit more about the"},{"speaker":"John Salazar","startTime":1887.06,"endTime":1891.83,"body":"process behind some of the"},{"speaker":"John Salazar","startTime":1887.06,"endTime":1891.83,"body":"beverages that we deliver in the"},{"speaker":"John Salazar","startTime":1891.83,"endTime":1894.68,"body":"marketplace, which is a really"},{"speaker":"John Salazar","startTime":1891.83,"endTime":1894.68,"body":"important part of profitability"},{"speaker":"John Salazar","startTime":1894.68,"endTime":1898.25,"body":"for a restaurant, and it's also"},{"speaker":"John Salazar","startTime":1894.68,"endTime":1898.25,"body":"probably the part of the"},{"speaker":"John Salazar","startTime":1898.25,"endTime":1902.87,"body":"restaurant that loses the most"},{"speaker":"John Salazar","startTime":1898.25,"endTime":1902.87,"body":"money quickly. So being able to"},{"speaker":"John Salazar","startTime":1902.87,"endTime":1906.86,"body":"manage the beverage component of"},{"speaker":"John Salazar","startTime":1902.87,"endTime":1906.86,"body":"a restaurant operations is the"},{"speaker":"John Salazar","startTime":1906.86,"endTime":1910.94,"body":"difference between success or"},{"speaker":"John Salazar","startTime":1906.86,"endTime":1910.94,"body":"failure. So we'll be delivering"},{"speaker":"John Salazar","startTime":1910.94,"endTime":1914.21,"body":"a beverage management class as"},{"speaker":"John Salazar","startTime":1910.94,"endTime":1914.21,"body":"well. We're diving a little bit"},{"speaker":"John Salazar","startTime":1914.21,"endTime":1917.87,"body":"deeper into that food component."},{"speaker":"John Salazar","startTime":1914.21,"endTime":1917.87,"body":"We'll continue to explore the"},{"speaker":"John Salazar","startTime":1917.87,"endTime":1921.98,"body":"possibilities and potential, but"},{"speaker":"John Salazar","startTime":1917.87,"endTime":1921.98,"body":"also, we have great"},{"speaker":"John Salazar","startTime":1921.98,"endTime":1925.76,"body":"opportunities to increase our"},{"speaker":"John Salazar","startTime":1921.98,"endTime":1925.76,"body":"programming with the Georgia"},{"speaker":"John Salazar","startTime":1925.76,"endTime":1928.79,"body":"Center, creating more"},{"speaker":"John Salazar","startTime":1925.76,"endTime":1928.79,"body":"opportunities for our students,"},{"speaker":"John Salazar","startTime":1928.79,"endTime":1931.73,"body":"whether it's in sales and event"},{"speaker":"John Salazar","startTime":1928.79,"endTime":1931.73,"body":"management, revenue management,"},{"speaker":"John Salazar","startTime":1931.76,"endTime":1935.78,"body":"helping out in human resources,"},{"speaker":"John Salazar","startTime":1931.76,"endTime":1935.78,"body":"elevating our programming with"},{"speaker":"John Salazar","startTime":1935.78,"endTime":1938.21,"body":"the Georgia Center and"},{"speaker":"John Salazar","startTime":1935.78,"endTime":1938.21,"body":"integrating that a little bit"},{"speaker":"John Salazar","startTime":1938.21,"endTime":1943.04,"body":"more into our curriculum will"},{"speaker":"John Salazar","startTime":1938.21,"endTime":1943.04,"body":"allow us to continue to grow in"},{"speaker":"John Salazar","startTime":1943.04,"endTime":1944.39,"body":"these rankings as well."},{"speaker":"Jordan Powers","startTime":1944.54,"endTime":1947.18,"body":"So much work"},{"speaker":"Jordan Powers","startTime":1944.54,"endTime":1947.18,"body":"ahead. But all for very good"},{"speaker":"Jordan Powers","startTime":1947.18,"endTime":1947.72,"body":"reason."},{"speaker":"Emily Davenport","startTime":1947.72,"endTime":1948.02,"body":"Yeah."},{"speaker":"Jordan Powers","startTime":1948.02,"endTime":1949.4,"body":"Really good"},{"speaker":"Jordan Powers","startTime":1948.02,"endTime":1949.4,"body":"payoff, it sounds like."},{"speaker":"Emily Davenport","startTime":1949.0,"endTime":1951.718,"body":"Definitely. All"},{"speaker":"Emily Davenport","startTime":1949.0,"endTime":1951.718,"body":"right. Well, now is a new"},{"speaker":"Emily Davenport","startTime":1951.784,"endTime":1955.43,"body":"section of our podcast that we"},{"speaker":"Emily Davenport","startTime":1951.784,"endTime":1955.43,"body":"are trying out, which is"},{"speaker":"Emily Davenport","startTime":1955.497,"endTime":1959.74,"body":"audience Q\u0026A. 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And Sue Myers Smith"},{"speaker":"Emily Davenport","startTime":1971.939,"endTime":1975.85,"body":"answered when someone at the"},{"speaker":"Emily Davenport","startTime":1971.939,"endTime":1975.85,"body":"hotel went out of their way to"},{"speaker":"Emily Davenport","startTime":1975.916,"endTime":1980.093,"body":"do something nice. So how is the"},{"speaker":"Emily Davenport","startTime":1975.916,"endTime":1980.093,"body":"HFIM program training students"},{"speaker":"Emily Davenport","startTime":1980.159,"endTime":1983.74,"body":"to provide memorable experiences"},{"speaker":"Emily Davenport","startTime":1980.159,"endTime":1983.74,"body":"like this for people?"},{"speaker":"John Salazar","startTime":1984.1,"endTime":1987.7,"body":"I really love that"},{"speaker":"John Salazar","startTime":1984.1,"endTime":1987.7,"body":"your audience said that. Because"},{"speaker":"John Salazar","startTime":1987.7,"endTime":1991.12,"body":"what it points out is the people"},{"speaker":"John Salazar","startTime":1987.7,"endTime":1991.12,"body":"aspect of our business. It's not"},{"speaker":"John Salazar","startTime":1991.12,"endTime":1995.47,"body":"the fanciest infrastructure."},{"speaker":"John Salazar","startTime":1991.12,"endTime":1995.47,"body":"It's not the best menu, it's"},{"speaker":"John Salazar","startTime":1995.47,"endTime":2000.33,"body":"about people. So on day one, in"},{"speaker":"John Salazar","startTime":1995.47,"endTime":2000.33,"body":"our classes, we talk about this"},{"speaker":"John Salazar","startTime":2000.33,"endTime":2003.69,"body":"being a people centered"},{"speaker":"John Salazar","startTime":2000.33,"endTime":2003.69,"body":"business, you have to be a"},{"speaker":"John Salazar","startTime":2003.69,"endTime":2006.96,"body":"people person. So we learned"},{"speaker":"John Salazar","startTime":2003.69,"endTime":2006.96,"body":"that on day one and we teach"},{"speaker":"John Salazar","startTime":2006.96,"endTime":2009.24,"body":"that in our curriculum"},{"speaker":"John Salazar","startTime":2006.96,"endTime":2009.24,"body":"throughout all of our courses"},{"speaker":"John Salazar","startTime":2009.24,"endTime":2013.74,"body":"about developing systems to help"},{"speaker":"John Salazar","startTime":2009.24,"endTime":2013.74,"body":"execute a level of service that"},{"speaker":"John Salazar","startTime":2013.74,"endTime":2015.51,"body":"exceeds guest expectations."},{"speaker":"Jordan Powers","startTime":2016.47,"endTime":2018.84,"body":"So one of the"},{"speaker":"Jordan Powers","startTime":2016.47,"endTime":2018.84,"body":"other things that came up in a"},{"speaker":"Jordan Powers","startTime":2018.84,"endTime":2022.05,"body":"lot of the answers that we"},{"speaker":"Jordan Powers","startTime":2018.84,"endTime":2022.05,"body":"received from the audience was"},{"speaker":"Jordan Powers","startTime":2022.08,"endTime":2025.44,"body":"mentioning the importance of"},{"speaker":"Jordan Powers","startTime":2022.08,"endTime":2025.44,"body":"hotel cleanliness and dining"},{"speaker":"Jordan Powers","startTime":2025.44,"endTime":2028.92,"body":"room cleanliness, especially in"},{"speaker":"Jordan Powers","startTime":2025.44,"endTime":2028.92,"body":"the light of COVID, of course."},{"speaker":"Jordan Powers","startTime":2029.13,"endTime":2031.68,"body":"How does, this might be a kind"},{"speaker":"Jordan Powers","startTime":2029.13,"endTime":2031.68,"body":"of a different question, but how"},{"speaker":"Jordan Powers","startTime":2031.68,"endTime":2035.19,"body":"does the industry prioritize"},{"speaker":"Jordan Powers","startTime":2031.68,"endTime":2035.19,"body":"cleanliness? And what impact did"},{"speaker":"Jordan Powers","startTime":2035.19,"endTime":2036.75,"body":"COVID have on these practices?"},{"speaker":"John Salazar","startTime":2037.41,"endTime":2039.93,"body":"Boy, I love this"},{"speaker":"John Salazar","startTime":2037.41,"endTime":2039.93,"body":"question. And why do I love this"},{"speaker":"John Salazar","startTime":2039.93,"endTime":2042.63,"body":"question? Because I have"},{"speaker":"John Salazar","startTime":2039.93,"endTime":2042.63,"body":"experience as an executive"},{"speaker":"John Salazar","startTime":2042.63,"endTime":2047.25,"body":"housekeeper for large"},{"speaker":"John Salazar","startTime":2042.63,"endTime":2047.25,"body":"properties. And before COVID,"},{"speaker":"John Salazar","startTime":2047.34,"endTime":2051.84,"body":"executive housekeepers in the"},{"speaker":"John Salazar","startTime":2047.34,"endTime":2051.84,"body":"US, they're kind of like, how do"},{"speaker":"John Salazar","startTime":2051.84,"endTime":2056.16,"body":"I say it? They are the sergeants"},{"speaker":"John Salazar","startTime":2051.84,"endTime":2056.16,"body":"and the drill sergeants. They"},{"speaker":"John Salazar","startTime":2056.16,"endTime":2059.37,"body":"are on the front lines of the"},{"speaker":"John Salazar","startTime":2056.16,"endTime":2059.37,"body":"industry. The housekeeping"},{"speaker":"John Salazar","startTime":2059.37,"endTime":2063.72,"body":"workforce within a hotel is"},{"speaker":"John Salazar","startTime":2059.37,"endTime":2063.72,"body":"oftentimes the largest single"},{"speaker":"John Salazar","startTime":2063.72,"endTime":2067.11,"body":"division of employment within a"},{"speaker":"John Salazar","startTime":2063.72,"endTime":2067.11,"body":"hotel. So oftentimes that"},{"speaker":"John Salazar","startTime":2067.11,"endTime":2070.86,"body":"executive housekeeper has the"},{"speaker":"John Salazar","startTime":2067.11,"endTime":2070.86,"body":"most employees. And prior to"},{"speaker":"John Salazar","startTime":2070.86,"endTime":2075.3,"body":"COVID there was some, you know,"},{"speaker":"John Salazar","startTime":2070.86,"endTime":2075.3,"body":"respect for it. But after, oh my"},{"speaker":"John Salazar","startTime":2075.3,"endTime":2077.97,"body":"gosh, people started really"},{"speaker":"John Salazar","startTime":2075.3,"endTime":2077.97,"body":"realizing how important"},{"speaker":"John Salazar","startTime":2077.97,"endTime":2083.34,"body":"cleanliness really, really was."},{"speaker":"John Salazar","startTime":2077.97,"endTime":2083.34,"body":"And is. Now we have collaborated"},{"speaker":"John Salazar","startTime":2083.34,"endTime":2087.06,"body":"with the Georgia Center in terms"},{"speaker":"John Salazar","startTime":2083.34,"endTime":2087.06,"body":"of a guest satisfaction survey."},{"speaker":"John Salazar","startTime":2087.33,"endTime":2091.2,"body":"And room cleanliness is one of"},{"speaker":"John Salazar","startTime":2087.33,"endTime":2091.2,"body":"those leading predictors of"},{"speaker":"John Salazar","startTime":2091.2,"endTime":2096.15,"body":"guest satisfaction. So it is one"},{"speaker":"John Salazar","startTime":2091.2,"endTime":2096.15,"body":"of those number one attributes"},{"speaker":"John Salazar","startTime":2096.15,"endTime":2097.11,"body":"people are looking for."},{"speaker":"Emily Davenport","startTime":2097.81,"endTime":2101.05,"body":"Well, we've"},{"speaker":"Emily Davenport","startTime":2097.81,"endTime":2101.05,"body":"covered a lot today from on all"},{"speaker":"Emily Davenport","startTime":2101.05,"endTime":2105.04,"body":"the student opportunities"},{"speaker":"Emily Davenport","startTime":2101.05,"endTime":2105.04,"body":"available with the HFIM program"},{"speaker":"Emily Davenport","startTime":2105.07,"endTime":2108.13,"body":"and all the way to the impact of"},{"speaker":"Emily Davenport","startTime":2105.07,"endTime":2108.13,"body":"hospitality on Georgia's"},{"speaker":"Emily Davenport","startTime":2108.13,"endTime":2110.08,"body":"economy, what have we missed?"},{"speaker":"John Salazar","startTime":2110.33,"endTime":2113.6,"body":"I'm astonished and"},{"speaker":"John Salazar","startTime":2110.33,"endTime":2113.6,"body":"amazed that our program has"},{"speaker":"John Salazar","startTime":2113.6,"endTime":2118.16,"body":"grown so, so exponentially in"},{"speaker":"John Salazar","startTime":2113.6,"endTime":2118.16,"body":"the last four years. And I think"},{"speaker":"John Salazar","startTime":2118.19,"endTime":2123.44,"body":"that growth is demonstrative of"},{"speaker":"John Salazar","startTime":2118.19,"endTime":2123.44,"body":"students, potential students"},{"speaker":"John Salazar","startTime":2123.47,"endTime":2127.67,"body":"that they wanted this major here"},{"speaker":"John Salazar","startTime":2123.47,"endTime":2127.67,"body":"at UGA. But it's also a signal"},{"speaker":"John Salazar","startTime":2127.67,"endTime":2131.51,"body":"that the state of Georgia wanted"},{"speaker":"John Salazar","startTime":2127.67,"endTime":2131.51,"body":"it because the partnerships and"},{"speaker":"John Salazar","startTime":2131.51,"endTime":2134.12,"body":"the collaborations that we have"},{"speaker":"John Salazar","startTime":2131.51,"endTime":2134.12,"body":"across the state of Georgia,"},{"speaker":"John Salazar","startTime":2134.12,"endTime":2136.76,"body":"whether it's the Georgia"},{"speaker":"John Salazar","startTime":2134.12,"endTime":2136.76,"body":"Department of Economic"},{"speaker":"John Salazar","startTime":2136.76,"endTime":2140.0,"body":"Development Explore Georgia, or"},{"speaker":"John Salazar","startTime":2136.76,"endTime":2140.0,"body":"Sea Islands, or Augusta or"},{"speaker":"John Salazar","startTime":2140.0,"endTime":2143.72,"body":"Callaway Gardens, the industry"},{"speaker":"John Salazar","startTime":2140.0,"endTime":2143.72,"body":"has been, I guess, crying out"},{"speaker":"John Salazar","startTime":2143.72,"endTime":2148.19,"body":"for this. And they're showing"},{"speaker":"John Salazar","startTime":2143.72,"endTime":2148.19,"body":"that by how they're engaging our"},{"speaker":"John Salazar","startTime":2148.19,"endTime":2149.96,"body":"department. And that's exciting."},{"speaker":"Jordan Powers","startTime":2149.0,"endTime":2150.26,"body":"Pretty"},{"speaker":"Jordan Powers","startTime":2149.0,"endTime":2150.26,"body":"incredible. Well, thank you for"},{"speaker":"Jordan Powers","startTime":2150.26,"endTime":2152.15,"body":"taking the time to join us"},{"speaker":"Jordan Powers","startTime":2150.26,"endTime":2152.15,"body":"today. We learned a lot and I"},{"speaker":"Jordan Powers","startTime":2152.15,"endTime":2154.85,"body":"thought I had a little bit of an"},{"speaker":"Jordan Powers","startTime":2152.15,"endTime":2154.85,"body":"inside scoop on the industry and"},{"speaker":"Jordan Powers","startTime":2155.06,"endTime":2162.47,"body":"I learned a million and two"},{"speaker":"Jordan Powers","startTime":2155.06,"endTime":2162.47,"body":"things today. Thank you so much"},{"speaker":"Jordan Powers","startTime":2162.47,"endTime":2165.02,"body":"for taking the time to tell us a"},{"speaker":"Jordan Powers","startTime":2162.47,"endTime":2165.02,"body":"little bit more about the"},{"speaker":"Jordan Powers","startTime":2165.02,"endTime":2165.53,"body":"program."},{"speaker":"John Salazar","startTime":2165.68,"endTime":2166.28,"body":"Thanks for having"},{"speaker":"John Salazar","startTime":2165.68,"endTime":2166.28,"body":"me."},{"speaker":"Emily Davenport","startTime":2166.28,"endTime":2166.7,"body":"Thank you."},{"speaker":"Sound Effect","startTime":2166.7,"endTime":2166.73,"body":"[music]"},{"speaker":"Emily Davenport","startTime":2167.54,"endTime":2169.19,"body":"Thanks for"},{"speaker":"Emily Davenport","startTime":2167.54,"endTime":2169.19,"body":"listening to Cultivating"},{"speaker":"Emily Davenport","startTime":2169.19,"endTime":2173.42,"body":"Curiosity, a podcast produced by"},{"speaker":"Emily Davenport","startTime":2169.19,"endTime":2173.42,"body":"the UGA College of Agricultural"},{"speaker":"Emily Davenport","startTime":2173.42,"endTime":2176.45,"body":"and Environmental Sciences. A"},{"speaker":"Emily Davenport","startTime":2173.42,"endTime":2176.45,"body":"special thanks to Mason"},{"speaker":"Emily Davenport","startTime":2176.45,"endTime":2179.48,"body":"McClintock for our music and"},{"speaker":"Emily Davenport","startTime":2176.45,"endTime":2179.48,"body":"sound effects. Find more"},{"speaker":"Emily Davenport","startTime":2179.48,"endTime":2181.82,"body":"episodes wherever you get your"},{"speaker":"Emily Davenport","startTime":2179.48,"endTime":2181.82,"body":"podcasts."}]}