IMPACT Podcast Series

Empowering Leadership with Cathy Muha: A Legacy of Service and Impact

Mary Ann Brown

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In today’s episode of the IMPACT Women in Leadership Podcast, host Mary Ann Brown sits down with Cathy Muha, Senior Director of Customer Experience at Maximus and a trailblazer in the healthcare sector. Cathy’s impressive 37-year career at the National Cancer Institute (NCI) is a testament to her unwavering commitment to public health, cancer care, and mentorship. 

Cathy reflects on pivotal moments in her career that helped shape her leadership style, from her early days as an oncology nurse at Johns Hopkins to leading the Center for Global Health at NCI. With a heart for service and an unyielding passion for making a difference, Cathy shares the profound experiences and mentorships that guided her on her path, including the powerful role of women in leadership within male-dominated industries. 

We’ll dive into her personal journey, exploring her transition from frontline care to program development, and the invaluable lessons she’s learned along the way. Cathy also offers her insights on how we can encourage more young women to aspire to leadership roles and navigate careers in industries often dominated by men. 

As Cathy prepares for the next chapter after nearly four decades of service, she offers a vision for the future of women in leadership and shares steps we can all take to accelerate progress in achieving greater gender equality in the workplace. 

Tune in for an inspiring conversation about leadership, legacy, and the power of uplifting others. 

Guest: Cathy Muha
Company: Maximus
LinkedIn: Cathy Muha on LinkedIn
Great Story on Her Time at NCI: Cathy Muha Retirement Story at NCI 


 

Cathy Muha, Senior Director, Customer Experience Accelerator, Maximus

Cathy Muha is an executive with more than 30 years of experience in both the federal and private sectors, specializing in business strategy, organizational change, and technological innovations aimed at advancing health outcomes.

In her current role as the Customer Experience (CX) Market Lead for Health, Cathy focuses on strategizing market interactions and enhancing customer experiences across various health agencies and sectors. She identifies opportunities for CX innovation, drives market engagement, collects insights on emerging trends, and aligns CX initiatives with the needs of agencies and business development priorities.

Before joining Maximus, Cathy served as the Director of Planning and Operations at the Center for Global Health within the National Cancer Institute (NCI) where she implemented strategies to enhance service delivery and improve organizational effectiveness. Her notable achievements include modernizing workforce systems, contract processes, and the workforce development enterprise.

Throughout her career, Cathy has been dedicated to advancing national and international collaborations in innovative health delivery models to enhance care and improve health outcomes in low-resource settings. 

Follow the IMPACT Women in Leadership Podcast for more inspiring stories and insights from women leaders across industries. 



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