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PX Espresso☕with Luke O'Mahoney
Luke O'Mahoney is a former start-up Head of People turned creator, entrepreneur, and innovator in the start-up and scale-up People and HR scene.
Luke created SapienX as a platform of content, courses and community for the post-HR generation, with the focus on turning People teams into Product teams and People Leads into Product Leads.
As well as leading in the innovation and adoption of product-led PX (People Experience), Luke is also bootstrapping SapienX to £1Million AR and will share wins, fails, and learns about that journey along the way too.
PX Espresso ☕is for People Leaders who think like Product Leaders. It's also for employees who think like entrepreneurs, those who want to break free from traditional 9-5 employment to build something of their own.
So, if you are People Leader seeking out new ways of thinking and working inspired by product & GTM, you are in the right spot!
Equally, if you are thinking about, just starting-out, or already deep in your own entrepreneurial adventure, you will find plenty of honest reflections and insights on that front too!
Oh, and at the start of every episode you will also get a little insight into the world of speciality coffee☕... combine your passions and work becomes play!
✅Product-led thinking
✅Progressive People Ops
✅Scaling Start-ups
✅Speciality Coffee
We got you covered! Enjoy!
PX Espresso☕with Luke O'Mahoney
029 - Lauren Gomes (pt.2) - People Experience as a Product
This is part 2 of my conversation with Lauren Gomes, experienced VP People and pioneer of People Experience as a Product.
In part 1 we explored Lauren’s career and the reality of life in the People team in hyper-growth start-ups / scale-ups. In Part 2, we get much more practical and tactical focusing on defining and getting started with PX as a Product 🤘🏻
Meet Lauren 🌟 Lauren is a People Experience leader who honed her craft during ASOS & Booking.com’s remarkable hyper growth phases, before finding her home in scaling start ups. She’s known for growing and transforming People teams; embedding the concept of People Experience as a Product and accelerating the speed of cultural change 5x QoQ.
Operationalising PX as a Product 🚀 Lauren talks about the operational aspects of Product-Led PX, sharing her experiences and strategies for integrating product principles into People Operations. She emphasises treating the employee experience as a product and utilising employee / user feedback to shape the PX product to create impactful employee experiences.
Team Structure and Role Clarity 🏢 Lauren explains her approach to structuring People teams to support a product-led strategy. She details the differences between traditional people partner roles and her concept of People Experience Design teams. This structure emphasises the importance of dedicated roles for different aspects of people operations, from talent acquisition to employee experience, and the critical role of co-creation with employees.
Practical Advice for Implementing Product-Led PX 💡
For those looking to implement a product-led PX approach, Lauren offers actionable advice:
- Visualize Work and Prioritize: Clearly define and organise your projects based on impact and alignment with business goals.
- Align with Business Priorities: Ensure your People strategies are in sync with the company’s strategic goals.
- Co-Create with Employees: Engage employees in the development process to ensure initiatives resonate and are effective.
I hope you enjoy listening to this conversation as much as I enjoyed having it!
Catch you next time! ✌️
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Support for this episode of the PX Espresso Hour comes from Sana - an AI company transforming how organizations learn and access knowledge 🤖🧠
Take a look👀: Unlocking knowledge with AI | Sana (sanalabs.com)
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Contact Luke:
Email: luke@sapienx.co.uk
LinkedIn: Luke O'Mahoney | LinkedIn
Website: Sapienˣ | People First Product Led (sapienx.co.uk)
Contact Lauren:
LinkedIn: Lauren (Mason) Gomes | LinkedIn
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Music by Rockot from Pixabay