Tame the Shadows: Stopping Invisible Work from Derailing Your Sprints

Shadow work: those hidden tasks inside “done” and the off-board favors your team quietly takes on, silently steals capacity, tanks predictability, and frustrates everyone.  This high-energy, practical guide shows you how to name it, measure it, and design simple team agreements that bring invisible effort into the light so you can plan realistically, deliver confidently, and protect your people.