Lead with Heart | Philanthropy, Nonprofit Leadership, Nonprofit Management & Fundraising

E100: Leading with Heart Intelligence to Build a Culture of Belonging with Susan Inouye

Haley Cooper | Certified Fundraising Executive (CFRE), Certified Stress Management Coach, Certified EmC Trainer Episode 100

I can’t think of a more powerful way to celebrate 100 episodes than with Susan Inouye, a transformational executive coach and bestselling author whose work bridges neuroscience, somatics, and leadership.

In this milestone conversation, we explore how nonprofit leaders can shift from head-centric to heart-centered leadership. Susan shares five key leadership shifts for building emotionally intelligent, collaborative cultures—especially across generations.

If you're ready to build a culture where people feel seen, valued, and safe to contribute their gifts, this episode is a must-listen.

In this episode:

  • [02:50] Susan’s unexpected journey to transformational coaching
  • [07:11] Learning from Tony Robbins, Deepak Chopra, Pema Chödrön, and more
  • [08:39] The difference between being and doing in leadership
  • [10:14] How somatic and heart intelligence drive nonprofit team performance
  • [17:58] Defining heart intelligence
  • [20:08] Five leadership shifts to help leaders lead multigenerational teams
  • [27:57] Building a culture of belonging in your nonprofit
  • [34:52] A simple yet powerful practice to start leading with heart today

RESOURCES

Leadership’s Perfect Storm by Susan Inouye

CONNECT WITH SUSAN

LinkedIn: Susan Inouye

Instagram: @susan_inouye

Website: https://susaninouye.com/leadwithheart   

Send Haley a suggestion or request via text HERE!

My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies for nonprofit leaders to create real impact.

Trusted by 80,000+ organizations in 90+ countries, Donorbox offers easy fundraising tools to help you raise more. From fast donation forms to crowdfunding, events, and Donorbox Live™ Kiosk, grow your impact with donorbox.org

Dr. Lola Gershfeld’s EmC Masterclass helps you boost communication skills to raise more revenue. Trusted by top universities and global organizations. Use code LEADWITHHEART for 10% off.

CONNECT WITH HALEY
Haley is a CFRE, Stress Management Coach, and EmC trainer. Founder of The Savvy Fundraiser, she brings experience in human services, homelessness, and youth nonprofits. She specializes in EmC, leadership, board development, and fundraising, empowering nonprofit leaders to build thriving organizations.
Instagram: @thesavvyfundraiser
LinkedIn: Haley Cooper, CFRE
Website: thesavvyfundraiser.com

Produced by Ideablossoms