Doing Good Works Podcast
For this third season, the Unbossers Podcast takes on a new chapter: it becomes the Doing Good Works Podcast. The previous seasons remain available, but from now on we switch to Dutch. On our Unbossers YouTube Channel, you can still follow every episode with subtitles.
I, Nick Van Langendonck, will take you further along the journey from my book Doing Good Works. What does it mean to do good in the workplace? And how can we show that it truly works?
Guided by faith, hope, love, wisdom, justice, courage, and temperance, I sit down with ordinary people building extraordinary companies — honest, sharp, and inspiring.
Doing Good Works Podcast
What makes a great customer experience? Olga Potaptseva, global top-150 customer experience professional
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In this episode, we talk with Olga Potaptseva, named amongst the Top 150 CX Professionals globally she invented the Agile CX Implementation Toolkit and is the Founding Director of European Customer Consultancy. We talk about what exactly makes a great customer experience?