Doing Good Works Podcast

Lessons from self-organization with 3.500 people at AMB Amro, Klaas Ariaans

Nick the Unbosser Season 3 Episode 5

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0:00 | 46:44

In this episode, we delve into a compelling conversation with Klaas Ariaans, the Director of Consumer Clients at ABN AMRO. At the helm of the 3.500 employee office organization within the bank, Klaas oversees a division undergoing rapid evolution. He spearheaded two pivotal transformations: firstly, through Personal Banking, digital interactions have taken on a deeply personalized dimension. Secondly,  we've eliminated management by an astonishing 95%, ushering in a new era of self-organization. Join us as we distill lessons from six years of digital and cultural metamorphosis into a captivating 45-minute dialogue.