Scale by Design - Venture Capital Show

EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo

September 30, 2022 SecureVision Season 1 Episode 13
Scale by Design - Venture Capital Show
EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo
Show Notes Chapter Markers

Lio Slama, CEO at AskNeo, joins host James Mackey to discuss how sales and marketing teams have lost the human touch, breaking down internal silos to usher in the next evolution of personalized customer engagement, fundraising tips, startup accelerator tips and more!

Episode Chapters

00:25 Who is Lio Slama? Former architect, painter (Instagram @arynewyork), and serial entrepreneur.

01:45 How the pandemic impacted AskNeo

03:15 How the pandemic impacted SecureVision

04:45 Have sales and marketing teams lost the human touch?

06:57 Paradigm shift towards collaboration and 1 on 1 communication

09:58 How AskNeo is helping evolve personalized customer engagement

13:23 What’s next for AskNeo?

14:52 Fundraising advice

16:25 Benefits to Techstars startup accelerator

17:56 Benefits to Newchip startup accelerator

20:27 How much equity do you give to an accelerator?

22:15 What are VCs looking for in a founder/CEO?

25:45 How previous failures can help your next startup

28:52 Hiring advisors to help accelerate your company

31:02 Core metrics have a way of evolving

40:12 Data is key

41:02 Wrap up

https://www.linkedin.com/in/lioslama/

Our host James Mackey, SecureVision CEO

Listen to our full episode list here:
https://www.scalebydesign.io/

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https://www.youtube.com/@securevision1677

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Thanks for listening!

Who is Lio Slama? Former architect, painter (Instagram @arynewyork), and serial entrepreneur.
How the pandemic impacted AskNeo
How the pandemic impacted SecureVision
Have sales and marketing teams lost the human touch?
Paradigm shift towards collaboration and 1 on 1 communication
How AskNeo is helping evolve personalized customer engagement
What’s next for AskNeo?
Fundraising advice
Benefits to Techstars startup accelerator
Benefits to Newchip startup accelerator
How much equity do you give to an accelerator?
What are VCs looking for in a founder/CEO?
How previous failures can help your next startup
Hiring advisors to help accelerate your company
Core metrics have a way of evolving
Data is key
Wrap up