The GIG Economy Podcast
Talks about our Gig Economy adventures and breaking down the Gig Economy News
The GIG Economy Podcast
DoorDash Outage and Uber Eats Customer Service Fail: Users Frustrated Again | Ep 260
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The DoorDash outage and customer service failures highlight the vulnerabilities gig workers face when relying on a single platform for income. Tonight, we explore recent challenges facing delivery drivers and strategies for thriving in uncertain gig work environments.
News Links Ep 260
• DoorDash's widespread service outage left thousands of drivers without income for over five hours
• Having multiple apps is essential to avoid complete income loss during outages
• Philadelphia sports venue rides face issues with drivers cancelling rides when surge pricing activates
• Uber Eats customer support repeatedly misunderstood a customer trying to increase their driver's tip
• Rideshare customers get frustrated with AI or script-based support systems that don't listen
• A Florida grandmother delivering for Uber Eats suffered severe injuries from a dog attack
• Safety precautions all delivery drivers should take include assessing the surroundings before exiting the vehicles
• Waymo autonomous vehicles continue facing challenges in construction zones
• Octopus tablets provide free entertainment systems for rideshare drivers while offering monthly payments
Join our Telegram group to connect with fellow drivers and get real-time updates about app outages and market conditions. You can also support the show through our Patreon at patreon.com/thegigeconpodcast and receive bonus content, ad-free episodes, and early access to interviews.
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Ladies and gentlemen, we are live.
Speaker 2:All right, welcome to the Gig Economy Podcast. We are on episode 260. Yeah, it's already been a night, hasn't it, gabe? We?
Speaker 3:got this.
Speaker 2:We got this. Yeah, we had a little technical difficulty, but we're doing good. So, yeah, tonight we're going to be talking about DoorDash outage and some Uber Eats. Customer service fails and users are frustrated, again, as always, but we are not frustrated and we want to thank you guys so much for joining the show. Jason is taking a much needed night off well deserved night off, so tonight it's going to be Gabe and myself. How are you doing, Gabe? I'm good. How are you, Larry, doing better, now that we're actually broadcasting and not just sharing this, with the two of us Reaching a little bigger audience, hopefully? So, yeah, so we just want to thank you guys so much again for joining the show. You can go to gig economieshowcom and sign up for our newsletter if you want to find out anything else about the gig economy podcast. We want to make sure and thank our patron members uh, samson from grand Rapids, but from North Carolina, omar from Detroit, delivery cats from Michigan, frank from Philly, tom from Chicago, jim from Connecticut, miguel from GR, linda from Tampa, jerry from Bowling Green and our buddy faith from Las Vegas. Thank you guys so much. We really appreciate it.
Speaker 2:You join our Patreon. That money helps support the show, helps pay for the cost of producing the show. If you'd like to join our Patreon, help support the show. You can go to patreoncom. Slash the gig econ podcast or just go to patreoncom and search for the gig economy podcast.
Speaker 2:I think you lowered the price. I think it's a three dollar tier and seven dollar tier now don't hold me to that, but anyway. Um, the lower level tier gets you access to the pre-show banner, while the higher tier gets you an extra uh podcast. Every show we do, we do a patreon broadcast for about 20 minutes. After every show we talk about the economy stuff and then a lot of times we're just talking about a little bit of everything. Uh, you also get a t-shirt. You get early access, interviews and special episodes and ad free episodes. If you would like uh, you can do a seven day free trial so you can try it out. If you don't like it, you can cancel. You won't get charged anything, but we really, really hope you enjoy it and you continue to subscribe. We also have a really good telegram group where we communicate with each other, and Gabe's going to tell you about our telegram group how you can be a part of it.
Speaker 3:Yep, it's a no cost. You can download the telegram app and there's a link, I believe it's, on the gig economy showcom website. You can join. I think you guys put it in the YouTube, I believe so yeah.
Speaker 3:And it's just. You know it's a way for all of us to connect while we're out on the road. Sometimes you know it gets lonely out there or you need to ask a question and you can ask fellow drivers. You know a question and we can all give our feedback and answer. Hopefully, the question for you it's. Also, you know it breaks up the monotony of the day so that, uh, you know it gets lonely sometimes when you're working and you know you're waiting between rides or between orders, you're not interacting. Uh, so we like to go on and give each other a hard time and just kind of, you know, talk and see how everyone's doing.
Speaker 2:Yeah, and you know you get on there and you get to know people really a lot better than you do from just you know, just watching the show. We love interacting with people in the telegram group and we we used to really wear it out, we used to really wear. It's not quite as active as it used to be, but there's still times when you can wake up to a bunch of messages on there.
Speaker 2:if you're not listening and keeping up, but it is a lot of fun. We have a great time on our Telegram group. Gabe, I know you've been grinding out, as always. Do you have any stories from the road this week to share with us?
Speaker 3:Oh, I've just been doing a lot of amazon. You know, it was the whole uh amazon days. It wasn't as busy as I think. What they, what they thought, yeah, projecting, yeah, I think it was like down 40 oh, wow uh, I think I read on an article somewhere, so you know, nothing too crazy or insane. Did some shopping orders. I've been messing around with the apps a lot.
Speaker 2:Yeah, you've been trying out some new things, right, or at least downloading.
Speaker 3:Doing catering apps, and I don't quite understand how they do some of them, because it's like as soon as you get a notification they're gone. So I guess my story has just been me cussing out my phone a lot and trying to figure out, like you know, what to grab. So nothing too crazy. How about you, Larry? Yeah?
Speaker 2:I've done very little gig work. I'm taking a summer class and it's a whole semester's worth of stuff crammed into five weeks. So that is keeping me really busy with homework. We painted our bonus room. Well, my wife painted it and I act like I did anything. I moved furniture, she painted, but our, our, we've been doing that. That's kept us busy last couple of days. So I've done a little bit of gig work, but it's been daytime stuff. So I've done a little bit of gig work, but it's been daytime stuff. So nothing crazy, no really crazy tales or anything to tell about. I'm excited, in a few weeks, when students start coming back, I'll start getting back out on my Thursdays and Saturday nights and I'm sure I'll have some interesting stories to tell soon, for sure. But sometimes it's nice not to have any crazy stories, for sure. But sometimes sometimes it's nice not to have any crazy stories. Just have a nice, calm week and nothing to nothing to rant about or rave about, right Right.
Speaker 3:Calm is good sometimes.
Speaker 2:We all need that sometimes, for sure. So yeah, let's go ahead. We'll move on and get on to Gig Economy in the News, and the first story I'm going to talk about is DoorDash is going to be issuing refunds after thousands of users and drivers could not access the service. This happened, what was it? I think it was a week ago, wednesday.
Speaker 3:Wednesday morning last week.
Speaker 2:So, yeah, people, there's a website called Down Detector which you can track different websites and apps and things that are and see if they're having problems. So said the DoorDash app start showing issues around 5 am Eastern time, with over 5500 reports lodged by 8 o'clock. Drivers and customers were all over social media, you know, complaining, sharing screenshots about the error. You know one of them was like hey, DoorDash, fix your Dasher app. I'm really trying to grind this early morning and the app is down. You know people asking is anybody else having issues with the Dasher app? It looked like, you know, they started working things out. Some people were showing it being restored by about 9.30 Eastern time. Doordash said that the service was fully restored by 10.30 Eastern time that day.
Speaker 2:This is always the reason we always harp about don't put all your eggs in one basket. Doordash might be your main gig that you concentrate on and you really excel in that and that's where you make most of your money, but something like this happens and you're dead in the water if you don't have some stuff to fall back on. You want to have some other gigs that you can do, even if it may not be your favorite or they may not be the best ones for your market as far as making money and getting income favorite, or they may not be the best ones for your market as far as making money and getting income, but it's better to be making some income than not be able to work at all yeah, well, you know, and it's interesting too, because we were in the telegram group and jason had said something about it yeah he asked if it was down and then I was like yep, it looks like it.
Speaker 3:And then somebody else popped in and was like hey, is it down? And we're all like yep. So there's another reason to have the telegram group yeah, yeah, it is.
Speaker 2:It's really good to be able to talk to people and, you know, find out what's going on. Hey is is this happening in your area? Are you seeing this? You know this is what we're seeing. Um, yeah, you, just, you know this is what we're seeing.
Speaker 2:Yeah, you just you know, you just don't know. But again, it's, it's always good to have lots of, lots of different tools in your toolbox to fall back on, because this we see it happen. I mean, what is it? Walmart spark? I mean they, they seem like they have troubles. You know, pretty consistently. I know Jason, jason has complained, you know, talked about that uh, many times. What, what are um? So what? What are some of the? Maybe the new apps? Are the um that you're you're trying to mess around with right now? Gabe?
Speaker 3:uh, they're the catering apps, uh, like delivered um zifty, and then I still haven't done the delivered that yet, um, but I'm finding that I'm on so many apps and, uh, I'm getting a little flustered right because I I, of course, like to try new things and try new apps out and I'm struggle busting, like you know. I've got two phones going and I'm like, oh, and I go to click and Jason told me I need to pick maybe a couple and stop doing some others. And I kind of told him, over my dead cold body that would happen. But you know, I will continue to push through and we'll get it sure, uh. So you know, I, just like you, I'm in a big college town, um, and I'm, you know, next month is gonna get crazy and we'll have, uh, all, all the kids back, all 65 000 of them.
Speaker 2:so yeah, man, that's a lot, that's a lot of kids we we have about, you know, maybe between 17,000 and 20,000, probably, I don't know how many of those are. You know just online students too, but yeah, it makes a huge difference when they're in town, I mean, we can tell just traffic-wise going to work, I can tell when the students are not here by. You know just the amount of traffic that's on the road I, uh, I wish that was the case.
Speaker 3:Traffic is still crazy here, yeah, but when you go downtown, um, you know, right now they just they put all their construction in for summer. So, like the college kids go in here, like, yes, I can, you know, maneuver downtown and don't have to worry about kids running across the street in front of you. No, now it's, you know, orange, construction barrels and everything's crazy yep, yep, summer construction.
Speaker 2:I mean, uh, we ran into so much construction we were driving back from, uh, florida a few weeks ago. Uh, especially around chattanooga, they had a. They were doing a ton of construction. It really cost us probably a good hour to go around that, oh goodness. Moving on Next story, let's see, Gabe, what's the next story you're doing here?
Speaker 3:That would be the Philly one.
Speaker 2:Yeah, the Philly one and do we have that's supposed to have a video, doesn't it? Yeah, okay, I'll play the video and then we can uh, we can discuss. This looks like it's about a three minute one, so right share.
Speaker 1:Customers say it's been harder recently to get picked up from the sports complex in south philadelphia they claim will accept then cancel their rides. Then prices surge and the customers end up paying even more.
Speaker 3:NBC10 responds Tracy Davidson went to work to find out why this was happening.
Speaker 1:Phillies. Fans walk to Lot T of the sports complex waiting to get picked up from the designated rideshare spot. Some fans request a ride and find their drivers, others tell. Nbc10 Responds it's not that easy. I got three minutes. Oh my gosh, just canceled on me again. We were at the designated pickup spot as Tracy Stover was trying to get to Fishtown. She says three drivers canceled on her as they got close to the pickup spot. While she waited for a new driver, the price of the ride increased. Drivers CANCELLED ON HER AS THEY GOT CLOSE TO THE PICKUP SPOT. While SHE WAITED FOR A NEW DRIVER, the PRICE OF THE RIDE INCREASED. Another CUSTOMER WAS ORIGINALLY QUOTED TO PAY $57 TO GET HOME TO SOUTH JERSEY. I'm NOW PAYING $65. Nbc 10 RESPONDS SPOKE TO UBER DRIVER LEO PECTUS IN LOT T AFTER A GAME work to make the most money. So some wait until the prices surge to pick up a fare.
Speaker 3:So the highest money that's on the available spot, everyone wants to pick that. No one wants to go for a lower money.
Speaker 1:Pectus adds in some cases drivers will agree to a pickup but then if prices surge from the demand, they'll cancel, hoping the next ride request will reflect the new price. Nbc10 Responds spoke to another driver who did not want to go on camera, who canceled his ride when he was already sitting in lot T. We got what?
Speaker 2:30 40 cars waiting here. Who are they waiting for, other than people sitting here waiting for a ride?
Speaker 1:We asked Uber if they were aware of customers dealing with canceled rides leading to increased prices. A spokesperson says they are. The ride share company tells us their solution is, as of June 30th quote drivers picking up passengers from games at Citizens Bank Park will now receive a $10 surcharge in addition to the rate of pay on these rides. Through the end of the season. That surcharge is included in the customer's price for a ride. Uber says the goal is to incentivize more drivers to take these trips before prices go up, but customers aren't sure that's the answer. I'm not sure I feel great about that, but I guess it is a supply-demand market so you have to figure out what you're willing to pay and what they're willing to do for it. The Phillies confirmed to NBC10 Response. Canceled rideshare pickups have become more prevalent in the last four to six weeks. Uber and the Phillies tell us they're working together on this matter. That includes setting up a site audit at the pickup lot to see how the system is working.
Speaker 2:All right. So yeah, what do you think about that Gabe?
Speaker 3:Well, I feel like if they would just pay fairly, you wouldn't have drivers doing that.
Speaker 2:I agree 100%.
Speaker 3:You know it was interesting when I was going over the article because I think I found this and I sent it to Jason originally. I find it interesting that it's having the effect that it is. That means that a lot of them have teamed up together and had a conversation. So in a way it kind of gives an example of like, if you do this and you all are in agreement, obviously if there's 30 cars sitting there, that's a big group of people compared to if you have a couple of drivers that don't do it. So that was an interesting take. And then you know I feel like they manipulated. You know the driver pay so much that it's unfortunate to the customer that it's come down to this. You know we get the same thing here for u of m games.
Speaker 2:They'll give us an extra ten dollars on game days but you know, like josh said, yeah, but like josh said, you don't want to go near the stadium right, yeah, because you're going to get caught in the traffic, you're going to get hung up there and, uh, you know you might get an extra ten dollars, but it's going to take you an extra. You know, 20 minutes, 30 minutes.
Speaker 3:You know, I had one last year. I picked up away from the stadium maybe a block but I was stuck in traffic. A ride that should have taken five minutes took an hour and a half. Yeah, fortunately for me it was a good priced ride, but my customer also was like hey here and threw me an extra $30.
Speaker 2:Oh nice.
Speaker 3:Because they knew I couldn't go anywhere and I'm stuck and I'm not making money.
Speaker 2:Right, yeah, it's good when passengers realize that and they try to help you out and accommodate that.
Speaker 3:Yeah, unfortunately, here's the thing is they can. They can do things to incentivize right drivers. It doesn't fix the traffic around the stadiums. You're still going to have the problem and the issues sure so, and to a lot of drivers it's not worth it.
Speaker 3:It would be like josh. You know, josh is like, hey, I have them walk down to the cvs. Um, I've had people, passengers, who know the game right, and they're like, hey, I'm to walk down and meet you here. I see you Don't come any closer, because they know they're going to get stuck.
Speaker 2:Yeah, yeah. That's how I feel when I work in Nashville. You get downtown. If it's weekend or big concert going on, it's just crazy down there and you're going to get somebody. It doesn't matter where you pick them up, that's usually where they're going.
Speaker 3:they want to go to broadway well, like when we were there, you know, the traffic going towards broadway was crazy, right like it was taking forever. So then we went to the other side and moved up the hill away and luckily caught somebody coming away from broadway yeah so it worked out to our benefit.
Speaker 2:Yeah, yeah, yeah. And you know, I'm sure I know a lot of passengers do that They'll. You know, they've been hung in that traffic enough. They know if they walk two or three blocks or you know five or six blocks, even something like that one you'll get a faster ride and sometimes they'll even move you out of the surge zone and it's make it well worth your while yeah, just like josh said, you can sit there waiting for the event to let out and get one ride, yeah, or you can go to the center you know center city and make that up easy.
Speaker 2:So yep, I agree, I agree 100, all right. Uh, our next story. This is just some pictures I see from Reddit of an Uber Eats customer service nightmare, so let me throw these pictures up on here. It's a series of messages back and forth between the Uber Eats customer service and an Uber Eats customer, an Uber Eats customer. So the first one is just the customer telling them hey, you know well, uber Eats says you know, thanks for contacting our support chat. Help us start it.
Speaker 2:Please summarize your issue. The customer says I didn't realize. I only had an hour to change the tip after delivery Home. We went above and beyond. I want to tip him more money. Is it too late? Okay, and then the next one.
Speaker 2:They come up and they said customer support, I understand your concern regarding the order taking longer. Anyway, you know, taking longer than expected. And the guy says anyway, I can keep the dude who did my last order, which was over an hour ago. Is it too late? And the guy's like no, no, no, no, my order is not taking longer, that's not my concern. So then they come back and they're like please allow me some time to check the details. The guy's like I just wanted to tip him more because he really went above and beyond. But I don't know, I didn't know. You only had an hour after delivery. I want to give him more money to say thank you. We're sorry to hear you received your order late. He's like no stop that. I'm trying to compliment the delivery person, not complain. I had no issue with delivery time. For your inconvenience, I've added 16 dollars in uber cash to your account. What give it to the guy who did my last delivery, not me. Now he's going to get in trouble and I thought he was great. Oh, my god, wow.
Speaker 2:And then the next one is, unfortunately, the option to edit your tip is available for up to one hour after the order is delivered and the customer says I don't want my delivery driver to lose any of the tip I gave him or get in any trouble because you said he was late. I wasn't on a time schedule so I didn't mind, he won't lose his tip, right? Uber says thank you for contacting Uber support. We want to follow up regarding your recent support inquiry about your Uber order. Our team has reviewed your request and taken the necessary steps to address it.
Speaker 2:We hope this resolution meets your expectations and you'll receive a survey shortly to provide your feedback. Additionally, as a value user, we'd like to offer you 40 off your next ride, up to ten dollars. Apply this one-time promo code, use our next trip. So you know it's. It sounds like they're either one. They're either chatting with an ai um, an ai support agent, or they're chatting with somebody who English is not their, their first language. It could be either or Either or yeah, either. Either one of those is for sure.
Speaker 3:But I've had those on. I had to, I had to call, I called I don't mess with the text, I will call and talk to somebody and it kind of the same verbiage and I was like, no, that's not what I just asked you. And then they're like and then they started and I'm like, no, stop, please, stop talking. And I hate to do that right.
Speaker 3:You don't want to be rude, but then it's like hey look, I'm taking time to call you a. I don't have time to waste Be. You're not answering my question. It's like you're reading a script and it could be the same thing there. They're either reading a script or it's AI bot. It's unfortunate that customer service is what it is nowadays, and it's not just Uber, it's with anything, it's with any of the apps. But I will say at least they answer. When you do the customer service chat or the driving partner chat for Rody, you can sit in that chat for hours and nobody pops up.
Speaker 2:Yeah, and that just makes you really mad. When you can't get any response, you have no person to call, so I'm forced to use this chat, and now you're not even going to answer the chat. You know what the hell are we supposed to do? How am I supposed to get any kind of resolution here?
Speaker 3:It's interesting though I like that this person, I wonder how much attention it's gotten or you know that they're making it known, yeah.
Speaker 2:Yeah, yeah, it's funny. Here's a customer trying to do the right thing really take care of their delivery person and customer support can't even understand what they're trying to do. That's pretty frustrating. Mm-hmm, all right, let's see Our next one. Here is okay. I think is from this, again from reddit. Uh, I think this is a roadie store the roadie one.
Speaker 3:Yeah, yeah. So uh, apparently um roadie put in his job for somebody to move I think it's bricks to a customer for $65. And apparently they just threw them in the in the yard with. I don't know if that's the invoice that came with it probably. You know Home Depot will give you a slip with the delivery, so it looks like that's where they put it. Um, they apparently didn't want to uh be bothered with it, or they didn't know where to put them.
Speaker 2:I'm not quite sure yeah, you wonder what the whole story was on this. But yeah, for the audio listeners, yeah, it's just. It's like bricks or rocks you would use, but they're just scattered Other edging stones.
Speaker 3:Edging stones need to be moved under the carport currently next to driveway. Do not block the entire carport or driveway.
Speaker 2:Yeah. They just threw them in the yard.
Speaker 3:You know, it makes you wonder was the carport blocked Was? There vehicles that he couldn't or this person couldn't get to. Yeah, even still, I would have stacked them up, nice. It looks like they just kind of stood by their vehicle and threw them piece by piece into the yard.
Speaker 2:Yeah, they like, chucked them.
Speaker 3:They just like here, I'm over this, ready to go oh, but you know, here's the thing like this is the unfortunate part right of of gig work. You have some people that take pride in their work, do the right thing uh, do a great job and then you have other people that just want the money. They speed through. Whatever it is, the quality of service isn't, you know, it's subpar. But this is what you get when you have an app where you just throw a bunch of jobs on and let whoever you know bids for it get it on and let whoever you know right bids for it get it.
Speaker 2:um, and it would be interesting to know if there was any follow-through or follow back on that. Yeah, yeah, that's the thing. Most of the times we don't have, you know, we don't hear the follow-up on what happened, we don't hear what the resolution, you know if this person got in trouble or got fired or uh, you know kind of what happened in the end. But yeah, yeah, it's a nice little scattering of stones across the yard.
Speaker 3:Next to the other stone.
Speaker 2:Exactly. All right, our next one. I think our next video we're going to show is, I think it's an Amazon Flex driver, so we'll show the video and we'll talk about it. You were going to tell me that it's set in the garage on the app. Nope, not good. I thought you were going to tell me that it said in the garage on the app.
Speaker 1:Well, I don't pick the routes, I just do the stops. Oh, do you? Yeah?
Speaker 2:So tell me how come you guys never put it on the spot. The only times I've done it on here is he tells me, or she told me one time she wanted to deliver on here. When I'm on this ride, I always leave it there. The only one time she wanted to deliver on here.
Speaker 2:I said well, I'm telling you, the only one time I haven't delivered it on this ride. Here is she. Do you remember he told me he wanted to deliver? Like there's like four or five million bucks. You wanted me to deliver. Yeah, that's right. That was the only one time. You must be thinking about that, right now that's fine.
Speaker 3:but when I say, please put it on the sign.
Speaker 2:I mean, please get it on the sign. I just asked you three times why you didn't do that. What do you mean on the sign? It's right there, right there, I'm asking you three times why you didn't do that. What do you?
Speaker 1:mean on the sign. It's right there.
Speaker 2:Right there, I'm asking you to do this. Does that make sense? Yeah, it does, but it's right there for three inches.
Speaker 1:I don't know why three inches is making me upset, why what's going on?
Speaker 2:I said please put it on the sign and you're saying why? Why is that making me upset?
Speaker 1:Because you're getting confused and you do. You know where the night.
Speaker 2:Oh no, he knows that confusing. The only reason I haven't put it on the sign before is I remember one time she wanted me to not, or not too close to the sign, because you can't Know.
Speaker 2:No he said don't put it on the third step because you're blocking it so we can't move on. No, that's what I mean. One time I left it on the side and she told me can you move it on the east? No, it wasn't on the side. I'm not saying right now, sir, I'm talking about Leave it on here and we can't get out.
Speaker 1:You're being too hostile, sir and I don't have to interact with you if you're being rude. That keep your feet, that's fine.
Speaker 2:God bless sorry I used the word please. I'll try not to be that polite anymore. I'm telling you. I'm telling you yeah, when I first listened I thought he was saying put it on. I wanted you to put it on the side. But he's saying put it on the sign he's wanting to put it on that sign and guys like well, first you know, the other time I delivered here she told me not to and right now it's like three inches from the sign.
Speaker 3:Unfortunately, I think you get those people in all aspects of life that are just it's right there, and some have nothing better to do than just be a dick. Like that, I guess Would you get upset if somebody it's not like he put it five feet away or down the ground, yeah, three inches away.
Speaker 2:If they deliver it, it's anywhere on my porch and not damaged. I'm pretty happy about that.
Speaker 3:If I was a driver, I'm pretty happy about that. You know, I, if I was a driver, I wouldn't have uh, I wouldn't have continued that.
Speaker 2:Yeah, he stayed there talking with him way longer than I think any of us would have. We would have been like have a good day, sir, and that was. That would have been the end of it. You know, yeah, yeah, interact like that. You're not going to change his mind. He's not going to change your mind. It's probably not going to come out well. Hats off to them. They both kept it. At least they didn't ramp it up like we see in some of them. They didn't ramp it up to a really hostile level.
Speaker 3:I would have ramped it up. It's on the side.
Speaker 2:Here, I'd pick up the sign and hit him in the head with the sign. Yeah.
Speaker 1:There you go.
Speaker 2:All right. Yeah, the crazy stuff we see is you know delivery people you run into all kinds. You know you run into some people that are just the salt of the earth and you know leave water out for you and you know they're just super great to interact with. And then you have people like that, that is, you know three inches from where he wanted it and that'd be on the sign, and they raise cane about it and just no reason for it.
Speaker 3:I would have been like you know what, sir, you have the day you deserve and I just would have walked away. Nope, Like cause, you know, like he was looking, that's the thing. He wasn't even right there. It was the wife or whoever sitting there. Everything was fine. And you know, she said and he where, she wanted it, right, yeah. So he put it in that general.
Speaker 2:And then he came out of nowhere and was like yeah, why didn't you put it on the side like, yeah, who cares if it's on the side? I don't get it. I don't get it oh well, all right, uh, now I think our next one is in tiktok. That we're gonna, we're gonna play. It's pretty short, so yeah, and we'll talk about this am I supposed to? Say that.
Speaker 1:Tear Tina, you fat lord, come get your dinner.
Speaker 2:Oh, I can't believe you really said that and did the voice.
Speaker 3:He did too. He did, you noticed, though he got it all set up, he picked his picture, and then he was ready.
Speaker 2:Yes.
Speaker 3:Like I get some requests for things and I don't mind doing it. I personally probably would not have done that.
Speaker 2:Yeah, I don't. I don't know about that one. That yeah, cause you never know. You know who who's who's ordering it and then who's getting it and how they're going to react.
Speaker 3:Or or like what if it's your, your neighbor is Tina.
Speaker 2:Yeah.
Speaker 3:So, like you, you know that guy's playing a joke on his name and then some guy comes out wants to whoop your ass because you called his wife like yeah, oh, that could be a hot mess yeah, no, no doubt.
Speaker 2:Uh, yeah, I don't think I've ever had anything really um kind of unusual as far as requests and when I did food delivery, but I haven't't done near as much as you guys have.
Speaker 3:Honestly, I'm trying to think I I had something where they wanted me to say something, but it was just. It was like yelling their name and singing happy birthday to them. Um, somebody, I wanted me to put the food down and dance in a circle. I just ignored them and I'm just like here you go, like I have got time for all that. Here's the thing.
Speaker 2:Yeah.
Speaker 2:I, unless you're tipping really good, I'm not getting paid enough to entertain you, yeah yeah, now I have, um, uh, one time when I was ubering I had people were like, asked me if I would like go around the traffic circle, like three times. I'm like, yeah, I don't care, I went around the truck. I mean it was like three, you know, two, three in the morning there was nobody around. So yeah, I was, I was zipping around the traffic circle, pretty good, and thank you, you know, they were drunk, they got a big kick out of it, took me, took me like you know eight, ten dollars, something like that.
Speaker 3:So I was like, yeah, sure, I'll do that, that's a big deal yeah, when giving a ride, I think I, uh, I there was a car that pulled up next to us and he was revving his engine and it didn't look like it was going to go very far, very quickly to us. And so, like it was, when I had my Buick and I had, you know, that thing took off and so I was like sitting there and he was like I dare you rev your engine, and I was like I'm not going to get in trouble, right, and he was like sitting there and he was like I dare you rev your engine, and I was like I'm not gonna get in trouble, right, and he was like no, no, no, he was like and just go, and I was like okay, so we did. For a second I left the other car but, like you know, I know the lights, so it was easy for me to take off and go and I don't mind doing stuff like that but, I'm not gonna say stuff, no yeah, yeah there's.
Speaker 2:There's a big difference in saying some especially like what, what that guy? You know what they wanted him to say, because, yeah, somebody could really find that offensive and that could cost you your delivery job, I think. But yeah, the fun stuff will do. That's it all. Right, I don't have the little zinger music that Jason has, but this it's time once again for Waymo in the news. Wow.
Speaker 3:Yeah.
Speaker 2:So for our audio listeners. This was a Waymo that this is in Atlanta came down a freshly paved street, like they are in the in the process of paving the street, like at the end of the street you can see the big steamroller that that, you know, crush it, you know, flattens out the asphalt. And this Waymo has already come halfway down this freshly paved street. And then it stops and then it does like a three-point turn, like our Uber driver in Nashville. It then goes the other direction and then it's like confused, it doesn't know what to do.
Speaker 3:And that guy recording is just sitting there going. What the hell.
Speaker 2:Yeah, what is going on? What is this car doing? But yeah, just messed up their you know freshly paved asphalt. I'm sure they were not happy about that. But you wonder, you know, how long it's going to take for them to get all you know program, all this stuff out, if they're going to be able to get it all you know all correct in the end I don't know.
Speaker 3:I'm still on the whole moving over for ambulances, fire trucks stopping for buses.
Speaker 2:Now apparently steam from you know the road, or now even construction yeah, yeah, there's a lot of things it seems like can throw it off, and I mean, as we know as many, you know miles, as we've all driven, you see stuff, you know new stuff. It just stuff happens. You know new environments, new, new aspects of your environment, whether it's an animal, you know coming up, or, like I said, steam weather events, emergency vehicles. You know somebody on a bike not paying attention, or a little kid. There's all these different variables and it's tough to program all that in. You know. Hopefully they'll get it right, because we sure seem to be going the autonomous route. It seems like it's coming fast and heavy this year and we were all disappointed. We did not get a drive in a Waymo while we were in Nashville as much as we wanted to, but I'm on their list so I should get notified, I hope, when they start offering rides down there.
Speaker 3:Well, I'll just take a special trip and go down just to ride in the Waymo.
Speaker 2:There you go, I'll come down. We'll ride in the Waymo. There you go, I'll come down. We'll ride in the.
Speaker 1:Waymo.
Speaker 2:We'll go to the what's the name of the bar we went to oh, the Lucky Bastard, the. Lucky Bastard. Yeah, we'll go to the Lucky Bastard. Y'all can have some more Jell-O shots, nope.
Speaker 3:No, we need to go to Robert's Western, whatever. Oh, and have a fried bologna sandwich I got the stamp, but I don't recall any of that. Yeah, well, I think that's all y'all did.
Speaker 2:Y'all got the stamp and then I think it was too busy and y'all left. Uh, so yeah, but yeah, get some good fried bologna. It's delicious. That was a fun trip. I. I had a really big time there. I think we all did.
Speaker 3:Yeah, no it was good.
Speaker 2:All right, let's see if I've got something for this. I know we do. There we go. I want to talk about Octopus Tablet. Octopus is just a company that has partnered with ride share drivers. They will send you a free tablet. It has trivia on there. It has sports scores on there, whatever's going on at that time of year. They update it very regularly. So if it's around the time for the Kentucky Derby, they'll have stuff about that. Or if it's time for the NBA Finals, they'll have stuff about that. They have some movie clips and different stuff like that.
Speaker 2:But passengers really enjoy it. It's free for you. You don't have to pay for the tablet. If anything breaks, you just contact Octopus. They'll send you a free replacement, free tablet, you know, replacement or free cable. If that's what breaks, it goes out, they'll send that and they pay you a little bit every month. You can. You know, if you drive full time, it's not hard to make. You know 50, $7,500 a month and really it's. It's just easy money because you hook it up, you put it in your car, you forget about it and your passengers will really enjoy playing trivia. Drunk people at three in the morning really love playing trivia, it seems.
Speaker 3:I'm still waiting on my. I signed up. Uh, oh uh. We can see the facebook chat and I forget I'm commenting through the youtube chat. Yeah, and you guys can't see that? Yes, we're um and pete yeah yes we needed. We needed some time away from jason, so we told him to go right now he took a night off he did much deserve, well deserved.
Speaker 2:And uh, I'm I'm running the control, so that's why I don't have the chat up. So I haven't seen any of the comments tonight, so I don't know who's on, who isn't. But uh, everybody who is on, we appreciate you being on, for sure yeah, but the with the octopus.
Speaker 3:I signed up. They said they nailed it to me.
Speaker 2:Yeah, and they did, and then I waited like two weeks, didn't get anything.
Speaker 3:They said they nailed it to me. Yeah, and they did. And then I waited like two weeks, didn't get anything. They said they were resending it and then nothing. I didn't hear anything. And then jason talked to them and they were like, oh no, he's on the wait list. And so I had to like go back through my emails and pull them all up and I'm like no, I'm not the wait list. Yeah, I just gave up on it, but I saw yours in your car, it looked pretty cool.
Speaker 2:Yeah, there are a lot of fun. I mean I'll uh, I try to every, you know, once every couple of weeks or so, at least once a month, after I'm either before or after I've done a shift or driving. I'll I'll get playing the trivia games and things like that. But yeah, so check it out. If you, if you're, you know, medium to full-time ride share driver, you can apply. We have links in the description of the show. If you use our affiliate link, we would greatly appreciate it.
Speaker 2:But yeah check them out Octopus tablet. And then, uh, let's see, I think this, uh, I think our last, let's see, is this our last? I think this is our last article. So, um, this is one that you know, we, we, we hate to see. Um, this is a story. It's about an attack, uh, a grandmother, 55 years old. She was delivering Uber Eats and she got attacked by two dogs. Um, I think any of us who have done delivery have, you know, experienced a dog that that we at least had some concern about at one time or another. Because you run into them. You know, I know, whenever I do delivery which, you know, food delivery, which is not often I will carry, uh, like a police, you know, expandable baton. I keep in my car and I'll put that in my pocket when I get out of the car to go deliver, just in case I want to have something to be able to defend myself, you know, for if a dog attacks, yeah, hey, larry, you get that.
Speaker 2:I was still on the screen oh, thank you for letting me know that. There we go. All right, Like I said, this story comes from I don't know if it tells where it was at Anyway, Fran Williams. She's 65 years old. She was delivering for Uber Eats. I believe she was out delivering food and she was attacked by two dogs. One was a Staffordshire Terrier mix and the other was a Labrador Retriever mix.
Speaker 3:It was in Florida.
Speaker 2:Yeah, okay, it's always in Florida, right? So she's a grandmother. She says she's a grandmother. She says she's a grandmother was left injured moments after she arrived at her neighbor's home delivering an Uber Eats order. She knocked on her door and yeah, there you go, volusia County, florida. Before she heard somebody say, look out. And she said the next thing she knew there was a dog hanging on her leg and she was, you know, fearing for her life, screaming for help. She said I really felt, knew there was a dog hanging on her leg and she was, you know, fearing for her life, screaming for help. She said I really felt like I was going to die. The one dog, which is named Tank, bit her leg and was holding her down, and then she was attacked by the Labrador Retriever mix as well, said her ex-husband, sprinted across the street and wrestled the dog off of her. The, she said the pain in my leg was, you know, terrible. She had a five-hour surgery.
Speaker 2:Wow, that's pretty long surgery, um, where doctors stitch up her injuries, um yeah said she returned home days after the attack and has had to use a wheelchair and resorted to you know kind of walking on one leg for right now, and she still faces another surgery on her leg to remove some dead skin. So, yeah, this is and we're not we're not showing the pictures, but it's, you know it was pretty pretty, you know pretty gruesome attack. And again, this is, this is one of those things that you know food delivery you don't have to worry about. You know crazy passengers that are in your car, but you do have to worry about stray dogs or even dogs that are in the house you're delivering to. Sometimes they can be very territorial. You never know what's going on or how these dogs are going to react. And I don't think I've talked to anybody who's done food delivery for any length of time that hadn't had, you know, at least one or two run-ins with a dog where they were kind of worried that they were going to get attacked.
Speaker 3:Well, you know, and what's crazy is is she took a delivery. The Uber eats was going to her neighbor's home. So like she was right there at her house, I would. I would think that the dogs would know, would know her, yeah, would know her.
Speaker 3:But it just goes to show you that you can't trust. Like when I'm delivering, especially out in the country, I I do not park at the end of the driveway. I park in the driveway and I kind of look around to gauge my surroundings. Sure, and I listen. If I have my headphones in, I take them out because I want to be as quick as possible to either get on top of my car or I even leave my door open. If I have to jump and dive in and shut the door real quick, then you know, I've had one, one incident where a dog came up and I put the package down, I turned around and I got to my door and when I turned around the dog was right there and I quickly, you know, pulled the door and got in the car.
Speaker 2:That's scary, it is scary, it's very scary. Not, not not delivery related, but my, my, uh, sister, son, my nephew, uh, the two of them got attacked by a couple of dogs. They had bought some um land that they were going to build a house on and they were just going out there gonna they're just going to kind of walk the land a little bit and their husband, her husband, my brother-in-law, luckily had gone out there that morning because it had some woods on it and it was deer season and since they had already owned the property, they just hadn't built their house out there yet. So they went out there. He was deer hunting out there, and then they came out later and she was walking and all of a sudden these two dogs came up.
Speaker 2:They were neighbor's dogs and they were, they were pretty friendly at first and then, uh, like she, she ended up setting Nate, my nephew, down and he was pretty young at the time, I don't know, maybe three or four, uh, and all of a sudden these dogs attacked and she was, you know, she was trying to cover him and I forget how many stitches Nate ended up getting, but she started screaming and then, you know, just luckily her husband was close enough deer hunting to hear, and he came running and as he came running, one of the dogs charged him. He shot it, killed it. You know, and, uh, you know the people next door were very sorry, but they're, they didn't. You know they're like this is they've never attacked anybody before. You know they, they don't understand what happened and they don't know if you know something about the way she was carrying you know carrying my nephew and you know when he, when he came out of her arms or jumped down or something you know who knows what could have triggered him. But yeah, it was scary.
Speaker 3:Oh yeah, my brother, when we were little we were running down the sidewalk and a dog got out, got loose from somebody's door and bit right on the back of his calf and his leg and so like. That's why I always say I, I'm quick, I uh, it's. Either my heels don't touch the ground because I'm on my toes sprinting back and forth, or, you know, I'm paranoid looking around oh yeah I had a dog the other day.
Speaker 3:Though he's like, oh, he's nice, and I like went to open the door and it kind of showed his teeth. I'm like, nope, I'm like you got to come get this package, like it's, it's not happening.
Speaker 2:Yeah, hey faith, hey faith, how are you? Um, yeah, you always got.
Speaker 2:You know, like I said, you always got to take you know, kind of pay attention to your surroundings, and that's a really good tip if you're doing deliveries or anything. When you pull in, don't just hop right out. Take, take two seconds, look around, see what's going on. Are there any, you know, big, menacing looking dogs in the area? Or maybe there's a sketchy dude in the area that you have to watch out for? You know, you never know. There's just stuff need to kind of kind of keep. Uh, you know, keep your wits about you, and I know it's easy to get into the. You're trying to grind this out, you're trying to make this bonus, you're trying to do this many deliveries, whatever you can. Just, you know you can kind of get, you can kind of get blinders on and not notice these things.
Speaker 3:That could really be detrimental to you that's why I, like some, will carry pepper spray yeah, yeah, pepper spray, you know anything like that.
Speaker 2:Pepper spray, bear spray, whatever, um yeah, yeah, it's you know anything, anything that you can use whether it's a weapon or a spray, something like that, to protect yourself against something like that. It's better to have it, not need it than need it not have it, that's for sure all right, I think that is all of our news for the week. So you got um. Got any big gig related days coming up uh here in the next couple days?
Speaker 3:or catering events or anything uh, no, just grinding it out on a daily, you know I do.
Speaker 2:um, I'm anticipating those students coming back actually here at the end of the monthorities come in early to do to do their pledge pledging and and sorority rush and all that kind of stuff. So, yeah, they'll be rolling in pretty soon and, uh, I will be very happy to see them come in.
Speaker 3:That's my proud. I'm enjoying the calm before the storm.
Speaker 2:Yeah, yeah, yeah, that's how I am, am, I'm pretty much, yeah, I'm just like I'm. I've pretty well taken this summer off this year.
Speaker 3:Yeah, as far as gig work, uh I don't, you know, I we went to the upfront pricing and I think that's what kind of has slowed my same, my, my ride share down. Yeah well, it is busy enough where it will surge. Um, then I'll start doing it, because shopping, I'll be honest, the first two weeks when the kids come back, I don't want to go shopping for orders?
Speaker 3:yeah, because they're all in there, yeah they're all in there buying stuff and the lines are crazy and you you know it takes an hour to check out yeah, you get the freshman.
Speaker 2:They don't know where anything's at, they've never been to the store before and you know it takes an hour to check out. Yeah, you get the freshmen. They don't know where anything's at, they've never been to the store before, probably never shopped before. They don't know what they're doing.
Speaker 2:Oh yeah, that's right. Yeah, like I said, I'll be cranking things back up after this class ends and Western starts. And we've been really trying to do a lot of stuff this summer Just because my wife was taking, you know, she had the summer off too and she's been so busy ever since we've been married pretty much We've not had much time to do stuff. So we've been doing a few things this summer. But she'll be getting she accepted a new job so she'll be starting back here in a few weeks as well. So I won't feel as guilty going out at night because I know she'll be doing stuff All right.
Speaker 2:Well, thanks everyone for tuning in tonight. I know I was a little rusty on some things. We had a practice run of about eight minutes before we had to come back and get things right. But we really do appreciate everyone tuning in and everybody who's in the chat group. Thank you so much. Uh, sorry I was not chatting tonight. Um, I was really trying to focus on the getting the slides and stuff up, like I was supposed to. But I know gabe was in there keeping up the chat chat side for us.
Speaker 3:But uh, larry, larry was experiencing his first time jitters yeah, except it's not my first time.
Speaker 2:That's's a bad thing, it's just. But you do it like once a year. You know you don't really get that muscle memory from that. So anyway, as always. Thanks you guys. Don't put up with anybody's bullshit and don't be a dick, and we'll see you on the road. Good night everybody. Yeah, so big dumbass here forgot to hit the. This podcast is produced and edited by hey Outro Music.
