{"version":"1.1.0","chapters":[{"startTime":47.0,"title":"Guest intro"},{"startTime":140.0,"title":"Why Ross is a good man to have round the house"},{"startTime":228.0,"title":"Ross's route into the industry"},{"startTime":403.0,"title":"The Football Association - range of responsibilities \u0026 activities"},{"startTime":591.0,"title":"Positioning consumer insights departments for maximum impact"},{"startTime":926.0,"title":"Promoting women's football in the UK"},{"startTime":1258.0,"title":"How LIV uses consumer insight to create a new format"},{"startTime":1343.0,"title":"Using research to address VAR, head injuries and size of pitches"},{"startTime":1602.0,"title":"Choosing the right methodology"},{"startTime":1718.0,"title":"Getting feedback in the moment"},{"startTime":1916.0,"title":"What is LIV trying to achieve and how does consumer insight support the mission?"}]}