{"version":"1.0.0","segments":[{"speaker":"Paul J Daly","startTime":0.0,"endTime":2.61,"body":"Pull the guitar"},{"speaker":"Paul J Daly","startTime":0.0,"endTime":2.61,"body":"out. Hey, go"},{"speaker":"Unknown","startTime":8.4,"endTime":10.41,"body":"this is Auto Collabs"},{"speaker":"Michael Cirillo","startTime":10.44,"endTime":12.75,"body":"Welcome to Auto"},{"speaker":"Michael Cirillo","startTime":10.44,"endTime":12.75,"body":"Collabs"},{"speaker":"Paul J Daly","startTime":13.769,"endTime":17.399,"body":"Oh, yeah, we were"},{"speaker":"Paul J Daly","startTime":13.769,"endTime":17.399,"body":"just you know, sometimes we're"},{"speaker":"Paul J Daly","startTime":17.399,"endTime":21.539,"body":"gonna do, I told Michael, while"},{"speaker":"Paul J Daly","startTime":17.399,"endTime":21.539,"body":"we were in the room, we're going"},{"speaker":"Paul J Daly","startTime":21.539,"endTime":25.469,"body":"to create a company that writes"},{"speaker":"Paul J Daly","startTime":21.539,"endTime":25.469,"body":"jingles. And that company is"},{"speaker":"Paul J Daly","startTime":25.469,"endTime":28.799,"body":"going to be called jangles. And"},{"speaker":"Paul J Daly","startTime":25.469,"endTime":28.799,"body":"our tagline is going to be hit"},{"speaker":"Paul J Daly","startTime":28.799,"endTime":29.789,"body":"him in the jangles."},{"speaker":"Michael Cirillo","startTime":32.79,"endTime":36.84,"body":"will be like"},{"speaker":"Michael Cirillo","startTime":32.79,"endTime":36.84,"body":"Joey and Jesse on full house."},{"speaker":"Michael Cirillo","startTime":38.28,"endTime":39.6,"body":"They went into the jungle"},{"speaker":"Paul J Daly","startTime":40.26,"endTime":42.75,"body":"to be like, we"},{"speaker":"Paul J Daly","startTime":40.26,"endTime":42.75,"body":"don't have nearly the hair for"},{"speaker":"Paul J Daly","startTime":42.75,"endTime":44.37,"body":"that Cirillo. Right,"},{"speaker":"Kyle Mountsier","startTime":44.4,"endTime":46.83,"body":"almost in tune"},{"speaker":"Kyle Mountsier","startTime":44.4,"endTime":46.83,"body":"with the harmonies, but not"},{"speaker":"Kyle Mountsier","startTime":46.83,"endTime":50.52,"body":"quite just just enough to make"},{"speaker":"Kyle Mountsier","startTime":46.83,"endTime":50.52,"body":"you mad about it."},{"speaker":"Michael Cirillo","startTime":50.58,"endTime":53.07,"body":"Yeah. Why are"},{"speaker":"Michael Cirillo","startTime":50.58,"endTime":53.07,"body":"you singing the national anthem"},{"speaker":"Michael Cirillo","startTime":53.13,"endTime":54.75,"body":"mad about it forgot about that"},{"speaker":"Paul J Daly","startTime":55.71,"endTime":60.03,"body":"was probably"},{"speaker":"Paul J Daly","startTime":55.71,"endTime":60.03,"body":"intentionally. No hate on for"},{"speaker":"Paul J Daly","startTime":60.03,"endTime":63.33,"body":"you. But the national anthem"},{"speaker":"Paul J Daly","startTime":60.03,"endTime":63.33,"body":"tuning is probably hard to hear"},{"speaker":"Paul J Daly","startTime":63.33,"endTime":64.23,"body":"in those stadiums."},{"speaker":"Michael Cirillo","startTime":64.38,"endTime":66.12,"body":"I mean, you"},{"speaker":"Michael Cirillo","startTime":64.38,"endTime":66.12,"body":"know, what could have helped"},{"speaker":"Michael Cirillo","startTime":66.12,"endTime":71.28,"body":"there was some auto tune, which"},{"speaker":"Michael Cirillo","startTime":66.12,"endTime":71.28,"body":"is kind of like AI for the"},{"speaker":"Michael Cirillo","startTime":71.28,"endTime":72.81,"body":"voice. Sure is great"},{"speaker":"Paul J Daly","startTime":72.81,"endTime":73.59,"body":"segue, Michael."},{"speaker":"Kyle Mountsier","startTime":74.31,"endTime":77.79,"body":"What a segue."},{"speaker":"Kyle Mountsier","startTime":74.31,"endTime":77.79,"body":"You know, the reason why we"},{"speaker":"Kyle Mountsier","startTime":77.79,"endTime":81.66,"body":"segue just like that, is because"},{"speaker":"Kyle Mountsier","startTime":77.79,"endTime":81.66,"body":"today we're talking to Brad"},{"speaker":"Kyle Mountsier","startTime":81.66,"endTime":87.87,"body":"title Gugu. Someone who was, has"},{"speaker":"Kyle Mountsier","startTime":81.66,"endTime":87.87,"body":"been always early in the"},{"speaker":"Kyle Mountsier","startTime":87.9,"endTime":91.32,"body":"adoption of new technology. And"},{"speaker":"Kyle Mountsier","startTime":87.9,"endTime":91.32,"body":"we're excited to get to talk to"},{"speaker":"Kyle Mountsier","startTime":91.32,"endTime":94.23,"body":"him about some of the new things"},{"speaker":"Kyle Mountsier","startTime":91.32,"endTime":94.23,"body":"that they're doing the way he's"},{"speaker":"Kyle Mountsier","startTime":94.23,"endTime":97.53,"body":"seeing the world. Always an"},{"speaker":"Kyle Mountsier","startTime":94.23,"endTime":97.53,"body":"insightful conversation. So we"},{"speaker":"Kyle Mountsier","startTime":97.53,"endTime":98.79,"body":"hope you enjoy this"},{"speaker":"Kyle Mountsier","startTime":97.53,"endTime":98.79,"body":"conversation."},{"speaker":"Paul J Daly","startTime":102.99,"endTime":104.88,"body":"Hey, Brad, thank"},{"speaker":"Paul J Daly","startTime":102.99,"endTime":104.88,"body":"you so much for joining us today"},{"speaker":"Paul J Daly","startTime":104.88,"endTime":105.81,"body":"on Auto Collabs."},{"speaker":"Brad Title","startTime":106.77,"endTime":110.25,"body":"Thanks for having"},{"speaker":"Brad Title","startTime":106.77,"endTime":110.25,"body":"us. I appreciate it coming. So"},{"speaker":"Brad Title","startTime":110.25,"endTime":112.11,"body":"it's great to be on your show."},{"speaker":"Brad Title","startTime":110.25,"endTime":112.11,"body":"So it was"},{"speaker":"Paul J Daly","startTime":112.11,"endTime":113.97,"body":"awesome to spend"},{"speaker":"Paul J Daly","startTime":112.11,"endTime":113.97,"body":"some time together at the NADA"},{"speaker":"Paul J Daly","startTime":113.97,"endTime":117.48,"body":"show this year. I just really"},{"speaker":"Paul J Daly","startTime":113.97,"endTime":117.48,"body":"appreciate your straightforward"},{"speaker":"Paul J Daly","startTime":117.48,"endTime":120.78,"body":"way of talking about tech of"},{"speaker":"Paul J Daly","startTime":117.48,"endTime":120.78,"body":"talking about the needs of"},{"speaker":"Paul J Daly","startTime":120.78,"endTime":124.17,"body":"dealers, I think a lot of times"},{"speaker":"Paul J Daly","startTime":120.78,"endTime":124.17,"body":"people can dance around. Because"},{"speaker":"Paul J Daly","startTime":124.26,"endTime":126.93,"body":"not even intentionally they can"},{"speaker":"Paul J Daly","startTime":124.26,"endTime":126.93,"body":"dance around because they have"},{"speaker":"Paul J Daly","startTime":126.93,"endTime":131.37,"body":"the like they think in a"},{"speaker":"Paul J Daly","startTime":126.93,"endTime":131.37,"body":"strictly technical way. So I"},{"speaker":"Paul J Daly","startTime":131.37,"endTime":133.47,"body":"don't know, I have a feeling"},{"speaker":"Paul J Daly","startTime":131.37,"endTime":133.47,"body":"that this conversation is going"},{"speaker":"Paul J Daly","startTime":133.47,"endTime":137.85,"body":"to be a lot more straight talk."},{"speaker":"Paul J Daly","startTime":133.47,"endTime":137.85,"body":"Look forward to it. So let's"},{"speaker":"Paul J Daly","startTime":137.85,"endTime":141.57,"body":"just start this way. I'm going"},{"speaker":"Paul J Daly","startTime":137.85,"endTime":141.57,"body":"to skip going on it not like"},{"speaker":"Paul J Daly","startTime":141.57,"endTime":146.19,"body":"people need another AI"},{"speaker":"Paul J Daly","startTime":141.57,"endTime":146.19,"body":"conversation. But I'm just gonna"},{"speaker":"Paul J Daly","startTime":146.19,"endTime":149.28,"body":"write I'm just gonna rip. I know"},{"speaker":"Paul J Daly","startTime":146.19,"endTime":149.28,"body":"I you are asking, Can we please"},{"speaker":"Paul J Daly","startTime":149.28,"endTime":150.57,"body":"talk about AI again?"},{"speaker":"Kyle Mountsier","startTime":153.06,"endTime":156.09,"body":"But Brad's"},{"speaker":"Kyle Mountsier","startTime":153.06,"endTime":156.09,"body":"excited to I"},{"speaker":"Paul J Daly","startTime":156.09,"endTime":158.25,"body":"can tell no, but"},{"speaker":"Paul J Daly","startTime":156.09,"endTime":158.25,"body":"because, Brad, because you're"},{"speaker":"Paul J Daly","startTime":158.25,"endTime":161.28,"body":"such a like, I'll tell it to you"},{"speaker":"Paul J Daly","startTime":158.25,"endTime":161.28,"body":"straight kind of guy. Can you"},{"speaker":"Paul J Daly","startTime":161.28,"endTime":163.8,"body":"give me in one second, we'll put"},{"speaker":"Paul J Daly","startTime":161.28,"endTime":163.8,"body":"you on the big spike, can you"},{"speaker":"Paul J Daly","startTime":163.8,"endTime":168.45,"body":"give me one sentence? Why we"},{"speaker":"Paul J Daly","startTime":163.8,"endTime":168.45,"body":"shouldn't be paying attention to"},{"speaker":"Paul J Daly","startTime":168.45,"endTime":169.38,"body":"AI right now?"},{"speaker":"Brad Title","startTime":169.77,"endTime":174.48,"body":"And why we should"},{"speaker":"Brad Title","startTime":169.77,"endTime":174.48,"body":"not correct? Oh, I there's a"},{"speaker":"Brad Title","startTime":174.48,"endTime":177.36,"body":"huge mistake not paying"},{"speaker":"Brad Title","startTime":174.48,"endTime":177.36,"body":"attention to it. And I think AI"},{"speaker":"Brad Title","startTime":177.36,"endTime":181.71,"body":"will help optimize and"},{"speaker":"Brad Title","startTime":177.36,"endTime":181.71,"body":"revolutionize so much as the"},{"speaker":"Brad Title","startTime":181.74,"endTime":187.59,"body":"world from basic best practices"},{"speaker":"Brad Title","startTime":181.74,"endTime":187.59,"body":"that we don't consider today."},{"speaker":"Brad Title","startTime":187.59,"endTime":190.71,"body":"You know, you look at title"},{"speaker":"Brad Title","startTime":187.59,"endTime":190.71,"body":"clerking in the paper process to"},{"speaker":"Brad Title","startTime":191.07,"endTime":193.89,"body":"perfect a lien and transfer"},{"speaker":"Brad Title","startTime":191.07,"endTime":193.89,"body":"titles in the cop problems and"},{"speaker":"Brad Title","startTime":193.89,"endTime":197.88,"body":"causes AI could solve that"},{"speaker":"Brad Title","startTime":193.89,"endTime":197.88,"body":"problem for both dealers, the"},{"speaker":"Brad Title","startTime":197.88,"endTime":202.08,"body":"brand and consumer. And so I"},{"speaker":"Brad Title","startTime":197.88,"endTime":202.08,"body":"think AI has a huge, huge"},{"speaker":"Brad Title","startTime":202.08,"endTime":205.2,"body":"impact. You know, a lot of"},{"speaker":"Brad Title","startTime":202.08,"endTime":205.2,"body":"people say that AI will cost a"},{"speaker":"Brad Title","startTime":205.2,"endTime":208.26,"body":"lot of jobs, but AI over the"},{"speaker":"Brad Title","startTime":205.2,"endTime":208.26,"body":"next three years is supposed to"},{"speaker":"Brad Title","startTime":208.26,"endTime":210.9,"body":"create 25 million new jobs. So"},{"speaker":"Paul J Daly","startTime":211.23,"endTime":214.71,"body":"what's the risk of"},{"speaker":"Paul J Daly","startTime":211.23,"endTime":214.71,"body":"over emphasizing over"},{"speaker":"Paul J Daly","startTime":214.71,"endTime":218.37,"body":"emphasizing AI? Because I kind"},{"speaker":"Paul J Daly","startTime":214.71,"endTime":218.37,"body":"of asked you the question is"},{"speaker":"Paul J Daly","startTime":218.37,"endTime":221.43,"body":"like a tongue in cheek, but"},{"speaker":"Paul J Daly","startTime":218.37,"endTime":221.43,"body":"what's the risk of over over"},{"speaker":"Paul J Daly","startTime":221.43,"endTime":222.21,"body":"emphasizing"},{"speaker":"Brad Title","startTime":224.61,"endTime":227.67,"body":"you, you immediately"},{"speaker":"Brad Title","startTime":224.61,"endTime":227.67,"body":"kill the entire personal"},{"speaker":"Brad Title","startTime":227.7,"endTime":231.87,"body":"experience. And you remove that"},{"speaker":"Brad Title","startTime":227.7,"endTime":231.87,"body":"relationship building that"},{"speaker":"Brad Title","startTime":231.87,"endTime":235.05,"body":"businesses and consumers need to"},{"speaker":"Brad Title","startTime":231.87,"endTime":235.05,"body":"have if you want to build"},{"speaker":"Brad Title","startTime":235.05,"endTime":239.61,"body":"loyalty and retain their"},{"speaker":"Brad Title","startTime":235.05,"endTime":239.61,"body":"customers. So you know, AI is a"},{"speaker":"Brad Title","startTime":239.61,"endTime":244.29,"body":"tool, not a solution to"},{"speaker":"Brad Title","startTime":239.61,"endTime":244.29,"body":"everything, of course, as"},{"speaker":"Brad Title","startTime":244.35,"endTime":247.32,"body":"machine learning and deep"},{"speaker":"Brad Title","startTime":244.35,"endTime":247.32,"body":"learning continues to evolve"},{"speaker":"Brad Title","startTime":248.73,"endTime":253.83,"body":"with the risk of devaluing the"},{"speaker":"Brad Title","startTime":248.73,"endTime":253.83,"body":"human relationship involvement"},{"speaker":"Brad Title","startTime":253.86,"endTime":259.38,"body":"with the consumers. New ways to"},{"speaker":"Brad Title","startTime":253.86,"endTime":259.38,"body":"engage those consumers will"},{"speaker":"Brad Title","startTime":259.38,"endTime":262.44,"body":"always be a part of the process."},{"speaker":"Brad Title","startTime":259.38,"endTime":262.44,"body":"But you know, there is that"},{"speaker":"Brad Title","startTime":262.44,"endTime":266.4,"body":"risk, whereas you think all"},{"speaker":"Brad Title","startTime":262.44,"endTime":266.4,"body":"straight AI, you know, you're"},{"speaker":"Brad Title","startTime":266.61,"endTime":269.25,"body":"you're you're dehumanizing the"},{"speaker":"Brad Title","startTime":266.61,"endTime":269.25,"body":"entire experience."},{"speaker":"Paul J Daly","startTime":269.31,"endTime":272.97,"body":"You gave me a t"},{"speaker":"Paul J Daly","startTime":269.31,"endTime":272.97,"body":"shirt idea in there. Oh, no,"},{"speaker":"Paul J Daly","startTime":272.97,"endTime":276.03,"body":"it's just very simple. It's a"},{"speaker":"Paul J Daly","startTime":272.97,"endTime":276.03,"body":"simple statement. AI is a tool"},{"speaker":"Paul J Daly","startTime":276.03,"endTime":276.87,"body":"not a solution."},{"speaker":"Kyle Mountsier","startTime":277.2,"endTime":280.11,"body":"That that was my"},{"speaker":"Kyle Mountsier","startTime":277.2,"endTime":280.11,"body":"my takeaway, like I'm taking"},{"speaker":"Kyle Mountsier","startTime":280.11,"endTime":280.5,"body":"that"},{"speaker":"Paul J Daly","startTime":280.68,"endTime":282.75,"body":"to the bank,"},{"speaker":"Paul J Daly","startTime":280.68,"endTime":282.75,"body":"because it'd be the title of"},{"speaker":"Paul J Daly","startTime":282.75,"endTime":283.47,"body":"this episode."},{"speaker":"Kyle Mountsier","startTime":284.13,"endTime":288.36,"body":"Everybody has"},{"speaker":"Kyle Mountsier","startTime":284.13,"endTime":288.36,"body":"been saying like, AI can solve"},{"speaker":"Kyle Mountsier","startTime":288.36,"endTime":293.82,"body":"that. Right? But I think AI is a"},{"speaker":"Kyle Mountsier","startTime":288.36,"endTime":293.82,"body":"tool in the Tool bill in which"},{"speaker":"Kyle Mountsier","startTime":293.85,"endTime":298.77,"body":"humans solve the problems"},{"speaker":"Kyle Mountsier","startTime":293.85,"endTime":298.77,"body":"utilizing the efficiency around"},{"speaker":"Kyle Mountsier","startTime":298.77,"endTime":303.18,"body":"AI and that is Like a narrative"},{"speaker":"Kyle Mountsier","startTime":298.77,"endTime":303.18,"body":"shift, I believe, absolutely."},{"speaker":"Michael Cirillo","startTime":303.18,"endTime":305.76,"body":"You don't even"},{"speaker":"Michael Cirillo","startTime":303.18,"endTime":305.76,"body":"need to, we can streamline the"},{"speaker":"Michael Cirillo","startTime":305.76,"endTime":308.43,"body":"shirt and just it'll say don't"},{"speaker":"Michael Cirillo","startTime":305.76,"endTime":308.43,"body":"be a tool."},{"speaker":"Kyle Mountsier","startTime":311.04,"endTime":314.43,"body":"I think I think"},{"speaker":"Kyle Mountsier","startTime":311.04,"endTime":314.43,"body":"they made that 93. That was"},{"speaker":"Kyle Mountsier","startTime":314.43,"endTime":314.76,"body":"like,"},{"speaker":"Michael Cirillo","startTime":316.049,"endTime":317.399,"body":"you know, it's"},{"speaker":"Michael Cirillo","startTime":316.049,"endTime":317.399,"body":"interesting, though, you got me"},{"speaker":"Michael Cirillo","startTime":317.399,"endTime":322.409,"body":"thinking about, Brad, which is"},{"speaker":"Michael Cirillo","startTime":317.399,"endTime":322.409,"body":"this today. There, there are two"},{"speaker":"Michael Cirillo","startTime":322.409,"endTime":325.259,"body":"sides of this narrative. There"},{"speaker":"Michael Cirillo","startTime":322.409,"endTime":325.259,"body":"are those that are like I see"},{"speaker":"Michael Cirillo","startTime":325.259,"endTime":328.019,"body":"it, I get it. I'm an early"},{"speaker":"Michael Cirillo","startTime":325.259,"endTime":328.019,"body":"adopter, I can see how this is"},{"speaker":"Michael Cirillo","startTime":328.019,"endTime":331.229,"body":"going to revolutionize your"},{"speaker":"Michael Cirillo","startTime":328.019,"endTime":331.229,"body":"point of creating 25 million"},{"speaker":"Michael Cirillo","startTime":331.229,"endTime":334.439,"body":"jobs. Then there's the other"},{"speaker":"Michael Cirillo","startTime":331.229,"endTime":334.439,"body":"side of this, that the"},{"speaker":"Michael Cirillo","startTime":334.439,"endTime":339.869,"body":"narrative, which is the people"},{"speaker":"Michael Cirillo","startTime":334.439,"endTime":339.869,"body":"that, dare I say, are butthurt"},{"speaker":"Michael Cirillo","startTime":339.899,"endTime":342.239,"body":"over the concept, because"},{"speaker":"Michael Cirillo","startTime":339.899,"endTime":342.239,"body":"they're like, No, this is going"},{"speaker":"Michael Cirillo","startTime":342.239,"endTime":343.229,"body":"to take our job."},{"speaker":"Michael Cirillo","startTime":344.97,"endTime":347.91,"body":"But if we're being honest, most"},{"speaker":"Michael Cirillo","startTime":344.97,"endTime":347.91,"body":"of the people that feel that"},{"speaker":"Michael Cirillo","startTime":347.91,"endTime":352.02,"body":"way, weren't providing a better"},{"speaker":"Michael Cirillo","startTime":347.91,"endTime":352.02,"body":"experience than AI for their"},{"speaker":"Michael Cirillo","startTime":352.02,"endTime":356.19,"body":"customers to begin with. And I"},{"speaker":"Michael Cirillo","startTime":352.02,"endTime":356.19,"body":"wonder if that's the reason they"},{"speaker":"Michael Cirillo","startTime":356.19,"endTime":358.29,"body":"feel so threatened by it. Yeah."},{"speaker":"Brad Title","startTime":360.78,"endTime":363.24,"body":"The follow through"},{"speaker":"Brad Title","startTime":360.78,"endTime":363.24,"body":"guys, right? I mean, you have"},{"speaker":"Brad Title","startTime":363.24,"endTime":366.54,"body":"poor follow up, and you have"},{"speaker":"Brad Title","startTime":363.24,"endTime":366.54,"body":"poor engagement, when you're"},{"speaker":"Brad Title","startTime":366.54,"endTime":371.52,"body":"using AI on CRM databases, and"},{"speaker":"Brad Title","startTime":366.54,"endTime":371.52,"body":"you're automating the"},{"speaker":"Brad Title","startTime":371.52,"endTime":374.04,"body":"engagement, and then the follow"},{"speaker":"Brad Title","startTime":371.52,"endTime":374.04,"body":"up and reading the leads and be"},{"speaker":"Brad Title","startTime":374.04,"endTime":377.34,"body":"able to engage the consumers."},{"speaker":"Brad Title","startTime":374.04,"endTime":377.34,"body":"That's where I think people"},{"speaker":"Brad Title","startTime":377.49,"endTime":381.81,"body":"become insecure when we think"},{"speaker":"Brad Title","startTime":377.49,"endTime":381.81,"body":"about in sales, for example, I"},{"speaker":"Brad Title","startTime":381.81,"endTime":386.61,"body":"personally believe that, you"},{"speaker":"Brad Title","startTime":381.81,"endTime":386.61,"body":"know, with the evolution of AI"},{"speaker":"Brad Title","startTime":386.61,"endTime":389.49,"body":"and the jobs that people fear,"},{"speaker":"Brad Title","startTime":386.61,"endTime":389.49,"body":"it will take away, it's going to"},{"speaker":"Brad Title","startTime":389.49,"endTime":393.39,"body":"create more jobs in different"},{"speaker":"Brad Title","startTime":389.49,"endTime":393.39,"body":"ways. Because we're not"},{"speaker":"Brad Title","startTime":393.39,"endTime":394.65,"body":"embracing the human element."},{"speaker":"Michael Cirillo","startTime":396.6,"endTime":399.18,"body":"Yeah, and where"},{"speaker":"Michael Cirillo","startTime":396.6,"endTime":399.18,"body":"we're at in the timeline here is"},{"speaker":"Michael Cirillo","startTime":399.18,"endTime":403.95,"body":"it's kind of a que right now to"},{"speaker":"Michael Cirillo","startTime":399.18,"endTime":403.95,"body":"not know exactly what those jobs"},{"speaker":"Michael Cirillo","startTime":403.95,"endTime":407.61,"body":"will be like, that's part of the"},{"speaker":"Michael Cirillo","startTime":403.95,"endTime":407.61,"body":"fun of evolution is figuring it"},{"speaker":"Michael Cirillo","startTime":407.61,"endTime":408.48,"body":"out as we go."},{"speaker":"Brad Title","startTime":409.02,"endTime":412.74,"body":"Yeah, I mean, he has"},{"speaker":"Brad Title","startTime":409.02,"endTime":412.74,"body":"gonna absolutely revolutionize"},{"speaker":"Brad Title","startTime":412.74,"endTime":416.58,"body":"and move us forward faster than"},{"speaker":"Brad Title","startTime":412.74,"endTime":416.58,"body":"we've moved in the last 80"},{"speaker":"Brad Title","startTime":416.58,"endTime":421.2,"body":"years. There's no question about"},{"speaker":"Brad Title","startTime":416.58,"endTime":421.2,"body":"it. And you can't really see the"},{"speaker":"Brad Title","startTime":421.23,"endTime":425.91,"body":"what the future looks like Go is"},{"speaker":"Brad Title","startTime":421.23,"endTime":425.91,"body":"picture like the Jetsons. But in"},{"speaker":"Brad Title","startTime":425.91,"endTime":429.54,"body":"reality, AI can solve a lot of"},{"speaker":"Brad Title","startTime":425.91,"endTime":429.54,"body":"problems and make people more"},{"speaker":"Brad Title","startTime":429.54,"endTime":432.84,"body":"effective, more efficient, and"},{"speaker":"Brad Title","startTime":429.54,"endTime":432.84,"body":"be able to improve their job."},{"speaker":"Brad Title","startTime":433.11,"endTime":436.32,"body":"But you know, when we started"},{"speaker":"Brad Title","startTime":433.11,"endTime":436.32,"body":"with AI that many years ago,"},{"speaker":"Brad Title","startTime":436.92,"endTime":439.65,"body":"when we started learning about"},{"speaker":"Brad Title","startTime":436.92,"endTime":439.65,"body":"these bots in the chat space,"},{"speaker":"Brad Title","startTime":440.04,"endTime":442.65,"body":"and testing them with stupid"},{"speaker":"Brad Title","startTime":440.04,"endTime":442.65,"body":"questions, and they would answer"},{"speaker":"Brad Title","startTime":442.65,"endTime":446.19,"body":"you with awful responses, we"},{"speaker":"Brad Title","startTime":442.65,"endTime":446.19,"body":"quickly learned that we prefer"},{"speaker":"Brad Title","startTime":446.19,"endTime":449.94,"body":"to use AI as an assistant"},{"speaker":"Brad Title","startTime":446.19,"endTime":449.94,"body":"solution. So we actually call it"},{"speaker":"Brad Title","startTime":450.36,"endTime":454.47,"body":"AI assist. And what it would do"},{"speaker":"Brad Title","startTime":450.36,"endTime":454.47,"body":"is it would focus on, you know,"},{"speaker":"Brad Title","startTime":454.47,"endTime":457.29,"body":"the conversational intent of the"},{"speaker":"Brad Title","startTime":454.47,"endTime":457.29,"body":"question, it would focus on the"},{"speaker":"Brad Title","startTime":457.29,"endTime":460.71,"body":"contextual awareness of the"},{"speaker":"Brad Title","startTime":457.29,"endTime":460.71,"body":"question, so that it could"},{"speaker":"Brad Title","startTime":460.8,"endTime":463.41,"body":"understand the question and be"},{"speaker":"Brad Title","startTime":460.8,"endTime":463.41,"body":"able to know it could answer it,"},{"speaker":"Brad Title","startTime":463.71,"endTime":466.02,"body":"whether it's appointment"},{"speaker":"Brad Title","startTime":463.71,"endTime":466.02,"body":"pricing, the vehicle"},{"speaker":"Brad Title","startTime":466.02,"endTime":470.22,"body":"availability, the trade, pay off"},{"speaker":"Brad Title","startTime":466.02,"endTime":470.22,"body":"with actual trade value"},{"speaker":"Brad Title","startTime":470.22,"endTime":473.94,"body":"included, it could answer"},{"speaker":"Brad Title","startTime":470.22,"endTime":473.94,"body":"questions repeatedly and save"},{"speaker":"Brad Title","startTime":473.94,"endTime":477.45,"body":"time for the operator resourcing"},{"speaker":"Brad Title","startTime":473.94,"endTime":477.45,"body":"this, especially when you have"},{"speaker":"Brad Title","startTime":477.45,"endTime":480.87,"body":"four channels with one operator,"},{"speaker":"Brad Title","startTime":477.45,"endTime":480.87,"body":"three minutes to answer one"},{"speaker":"Brad Title","startTime":480.87,"endTime":483.36,"body":"question leaves three other"},{"speaker":"Brad Title","startTime":480.87,"endTime":483.36,"body":"people waiting nine minutes on"},{"speaker":"Brad Title","startTime":483.36,"endTime":486.24,"body":"one question. So three, four"},{"speaker":"Brad Title","startTime":483.36,"endTime":486.24,"body":"questions. Do we have a long"},{"speaker":"Brad Title","startTime":486.24,"endTime":490.47,"body":"time? So we use the AI to assist"},{"speaker":"Brad Title","startTime":486.24,"endTime":490.47,"body":"to assist us to find the"},{"speaker":"Brad Title","startTime":490.47,"endTime":493.86,"body":"answers, keep the operator"},{"speaker":"Brad Title","startTime":490.47,"endTime":493.86,"body":"involved, review the response,"},{"speaker":"Brad Title","startTime":493.86,"endTime":497.37,"body":"and then submit it to the"},{"speaker":"Brad Title","startTime":493.86,"endTime":497.37,"body":"consumer. So that there is that"},{"speaker":"Brad Title","startTime":497.58,"endTime":501.21,"body":"human element? So right, I mean,"},{"speaker":"Brad Title","startTime":497.58,"endTime":501.21,"body":"you guys great on so many"},{"speaker":"Brad Title","startTime":501.21,"endTime":504.3,"body":"levels, but it won't convert at"},{"speaker":"Brad Title","startTime":501.21,"endTime":504.3,"body":"the same level, if it answers"},{"speaker":"Brad Title","startTime":504.3,"endTime":507.24,"body":"every question, because the"},{"speaker":"Brad Title","startTime":504.3,"endTime":507.24,"body":"consumer doesn't need to. So"},{"speaker":"Brad Title","startTime":507.24,"endTime":510.87,"body":"there's that. Do you think"},{"speaker":"Brad Title","startTime":507.24,"endTime":510.87,"body":"you'll ever get there? Yeah,"},{"speaker":"Brad Title","startTime":510.9,"endTime":514.68,"body":"absolutely. 100% the machine"},{"speaker":"Brad Title","startTime":510.9,"endTime":514.68,"body":"learning that's going on the"},{"speaker":"Brad Title","startTime":514.68,"endTime":518.64,"body":"deep learning that's been"},{"speaker":"Brad Title","startTime":514.68,"endTime":518.64,"body":"invested in all the new things"},{"speaker":"Brad Title","startTime":518.64,"endTime":521.76,"body":"that people are investing in AI"},{"speaker":"Brad Title","startTime":518.64,"endTime":521.76,"body":"to solve problems for, like I"},{"speaker":"Brad Title","startTime":521.76,"endTime":524.76,"body":"was talking about Title Clerkin."},{"speaker":"Brad Title","startTime":521.76,"endTime":524.76,"body":"You know, there's groups that"},{"speaker":"Brad Title","startTime":524.76,"endTime":528.0,"body":"have 60, people handling title"},{"speaker":"Brad Title","startTime":524.76,"endTime":528.0,"body":"perfection and transferring when"},{"speaker":"Brad Title","startTime":528.48,"endTime":530.55,"body":"you don't have when you don't"},{"speaker":"Brad Title","startTime":528.48,"endTime":530.55,"body":"have to deal with a wet"},{"speaker":"Brad Title","startTime":530.55,"endTime":534.63,"body":"signature, and you can connect"},{"speaker":"Brad Title","startTime":530.55,"endTime":534.63,"body":"all the DMVs all those jobs will"},{"speaker":"Brad Title","startTime":534.63,"endTime":538.29,"body":"change. And the complaints in"},{"speaker":"Brad Title","startTime":534.63,"endTime":538.29,"body":"the impact of not having the"},{"speaker":"Brad Title","startTime":538.29,"endTime":541.29,"body":"title transferred properly, will"},{"speaker":"Brad Title","startTime":538.29,"endTime":541.29,"body":"improve consumer experience the"},{"speaker":"Brad Title","startTime":541.29,"endTime":546.18,"body":"dealerships. And I think that"},{"speaker":"Brad Title","startTime":541.29,"endTime":546.18,"body":"just like that, AI is already"},{"speaker":"Brad Title","startTime":546.18,"endTime":549.93,"body":"playing a role in how omni"},{"speaker":"Brad Title","startTime":546.18,"endTime":549.93,"body":"channel providers can assist the"},{"speaker":"Brad Title","startTime":549.93,"endTime":552.75,"body":"customer more effectively,"},{"speaker":"Brad Title","startTime":549.93,"endTime":552.75,"body":"efficiently. I think it will"},{"speaker":"Brad Title","startTime":552.75,"endTime":555.87,"body":"also affect the entire online"},{"speaker":"Brad Title","startTime":552.75,"endTime":555.87,"body":"retailing, you know, like your"},{"speaker":"Brad Title","startTime":555.87,"endTime":558.15,"body":"first question, you know, the"},{"speaker":"Brad Title","startTime":555.87,"endTime":558.15,"body":"problems with going from online"},{"speaker":"Brad Title","startTime":558.15,"endTime":561.36,"body":"to in store. Yeah, being able to"},{"speaker":"Brad Title","startTime":558.15,"endTime":561.36,"body":"continue where you left off when"},{"speaker":"Brad Title","startTime":561.36,"endTime":564.54,"body":"you're in the dealership, if you"},{"speaker":"Brad Title","startTime":561.36,"endTime":564.54,"body":"calculate a payment online, but"},{"speaker":"Brad Title","startTime":564.54,"endTime":567.39,"body":"I never considered the payoff,"},{"speaker":"Brad Title","startTime":564.54,"endTime":567.39,"body":"you're gonna find out when"},{"speaker":"Brad Title","startTime":567.39,"endTime":569.31,"body":"you're going to the store and"},{"speaker":"Brad Title","startTime":567.39,"endTime":569.31,"body":"it's gonna upset the customer"},{"speaker":"Brad Title","startTime":569.31,"endTime":571.14,"body":"that they're gonna find out what"},{"speaker":"Brad Title","startTime":569.31,"endTime":571.14,"body":"the payout errors and the"},{"speaker":"Brad Title","startTime":571.14,"endTime":574.5,"body":"payment you saw wasn't accurate."},{"speaker":"Brad Title","startTime":571.14,"endTime":574.5,"body":"And then there's also the whole"},{"speaker":"Brad Title","startTime":574.5,"endTime":577.53,"body":"connectivity, being able to"},{"speaker":"Brad Title","startTime":574.5,"endTime":577.53,"body":"connect the online to back"},{"speaker":"Brad Title","startTime":577.53,"endTime":581.4,"body":"office systems, not just the"},{"speaker":"Brad Title","startTime":577.53,"endTime":581.4,"body":"DMS, but the CRM, the finance"},{"speaker":"Brad Title","startTime":581.4,"endTime":584.76,"body":"tools, all the way to sending"},{"speaker":"Brad Title","startTime":581.4,"endTime":584.76,"body":"and submitting contracts to in"},{"speaker":"Brad Title","startTime":584.76,"endTime":588.78,"body":"transit. So, you know, these"},{"speaker":"Brad Title","startTime":584.76,"endTime":588.78,"body":"processes can be improved now"},{"speaker":"Brad Title","startTime":588.78,"endTime":590.88,"body":"with Absolutely. Well,"},{"speaker":"Kyle Mountsier","startTime":590.91,"endTime":593.4,"body":"yeah, one of the"},{"speaker":"Kyle Mountsier","startTime":590.91,"endTime":593.4,"body":"things that I think that as, as"},{"speaker":"Kyle Mountsier","startTime":593.4,"endTime":597.18,"body":"the auto industry world that"},{"speaker":"Kyle Mountsier","startTime":593.4,"endTime":597.18,"body":"we've done is betray the trust"},{"speaker":"Kyle Mountsier","startTime":597.27,"endTime":602.37,"body":"of the consumer. Right. And I"},{"speaker":"Kyle Mountsier","startTime":597.27,"endTime":602.37,"body":"Every single element that you've"},{"speaker":"Kyle Mountsier","startTime":602.37,"endTime":605.52,"body":"just pointed to whether it be"},{"speaker":"Kyle Mountsier","startTime":602.37,"endTime":605.52,"body":"titled clerking or payments or"},{"speaker":"Kyle Mountsier","startTime":605.64,"endTime":608.7,"body":"the process in store contracts,"},{"speaker":"Kyle Mountsier","startTime":605.64,"endTime":608.7,"body":"in transit or anything like"},{"speaker":"Kyle Mountsier","startTime":608.7,"endTime":613.23,"body":"that, there are so many"},{"speaker":"Kyle Mountsier","startTime":608.7,"endTime":613.23,"body":"opportunities, whether intended"},{"speaker":"Kyle Mountsier","startTime":613.23,"endTime":615.78,"body":"or not intended to actually"},{"speaker":"Kyle Mountsier","startTime":613.23,"endTime":615.78,"body":"betray the trust of the"},{"speaker":"Kyle Mountsier","startTime":615.78,"endTime":620.49,"body":"consumer, because human error or"},{"speaker":"Kyle Mountsier","startTime":615.78,"endTime":620.49,"body":"intervention actually gets in"},{"speaker":"Kyle Mountsier","startTime":620.49,"endTime":623.79,"body":"the way of what could be an"},{"speaker":"Kyle Mountsier","startTime":620.49,"endTime":623.79,"body":"automated process, right. And"},{"speaker":"Kyle Mountsier","startTime":623.79,"endTime":628.44,"body":"so, it unintentionally or"},{"speaker":"Kyle Mountsier","startTime":623.79,"endTime":628.44,"body":"intentionally, we have not"},{"speaker":"Kyle Mountsier","startTime":628.44,"endTime":632.79,"body":"created software ecosystems"},{"speaker":"Kyle Mountsier","startTime":628.44,"endTime":632.79,"body":"that, that ensure trust is"},{"speaker":"Kyle Mountsier","startTime":632.79,"endTime":636.12,"body":"transferred all the way around"},{"speaker":"Kyle Mountsier","startTime":632.79,"endTime":636.12,"body":"the vehicle, the purchase"},{"speaker":"Kyle Mountsier","startTime":636.12,"endTime":641.49,"body":"process, and that's where, like,"},{"speaker":"Kyle Mountsier","startTime":636.12,"endTime":641.49,"body":"the human can now be enabled to,"},{"speaker":"Kyle Mountsier","startTime":641.79,"endTime":646.59,"body":"like, build trust in the"},{"speaker":"Kyle Mountsier","startTime":641.79,"endTime":646.59,"body":"relationship and not have to"},{"speaker":"Kyle Mountsier","startTime":646.62,"endTime":650.4,"body":"also build trust in a"},{"speaker":"Kyle Mountsier","startTime":646.62,"endTime":650.4,"body":"potentially lackluster process."},{"speaker":"Kyle Mountsier","startTime":650.73,"endTime":655.23,"body":"Right. Which is, that's a hard"},{"speaker":"Kyle Mountsier","startTime":650.73,"endTime":655.23,"body":"thing for like, for, for a human"},{"speaker":"Kyle Mountsier","startTime":655.23,"endTime":659.55,"body":"to build trust in a process is a"},{"speaker":"Kyle Mountsier","startTime":655.23,"endTime":659.55,"body":"lot different than a human to"},{"speaker":"Kyle Mountsier","startTime":659.55,"endTime":664.23,"body":"build a trust in another human."},{"speaker":"Kyle Mountsier","startTime":659.55,"endTime":664.23,"body":"Right. Oh, that's the trick,"},{"speaker":"Brad Title","startTime":664.35,"endTime":669.09,"body":"right? When when"},{"speaker":"Brad Title","startTime":664.35,"endTime":669.09,"body":"systems betray the employees"},{"speaker":"Brad Title","startTime":669.09,"endTime":673.17,"body":"trust you that someone coming"},{"speaker":"Brad Title","startTime":669.09,"endTime":673.17,"body":"in, they saw a payment online,"},{"speaker":"Brad Title","startTime":673.17,"endTime":677.7,"body":"they get the trade information,"},{"speaker":"Brad Title","startTime":673.17,"endTime":677.7,"body":"the AI or the the technology"},{"speaker":"Brad Title","startTime":677.7,"endTime":680.37,"body":"quarter to payment, and then"},{"speaker":"Brad Title","startTime":677.7,"endTime":680.37,"body":"they have to explain to the"},{"speaker":"Brad Title","startTime":681.0,"endTime":683.13,"body":"person when they come in that"},{"speaker":"Brad Title","startTime":681.0,"endTime":683.13,"body":"they don't have the payoff. And"},{"speaker":"Brad Title","startTime":684.21,"endTime":686.97,"body":"that's when those people need to"},{"speaker":"Brad Title","startTime":684.21,"endTime":686.97,"body":"trust, right. So the systems"},{"speaker":"Brad Title","startTime":686.97,"endTime":690.81,"body":"have to be able to work together"},{"speaker":"Brad Title","startTime":686.97,"endTime":690.81,"body":"so that the end users trust the"},{"speaker":"Brad Title","startTime":690.81,"endTime":695.31,"body":"system, once the systems are"},{"speaker":"Brad Title","startTime":690.81,"endTime":695.31,"body":"trusted by the end users. Then"},{"speaker":"Brad Title","startTime":695.67,"endTime":698.88,"body":"when you're using AI to deliver"},{"speaker":"Brad Title","startTime":695.67,"endTime":698.88,"body":"accurate information, it's"},{"speaker":"Brad Title","startTime":698.88,"endTime":703.59,"body":"actually actually effective and"},{"speaker":"Brad Title","startTime":698.88,"endTime":703.59,"body":"accurate. Then the individuals"},{"speaker":"Brad Title","startTime":703.59,"endTime":706.56,"body":"actually bring the authenticity"},{"speaker":"Brad Title","startTime":703.59,"endTime":706.56,"body":"to the experience is what I"},{"speaker":"Brad Title","startTime":706.56,"endTime":706.86,"body":"believe."},{"speaker":"Kyle Mountsier","startTime":707.04,"endTime":709.95,"body":"Yeah, because"},{"speaker":"Kyle Mountsier","startTime":707.04,"endTime":709.95,"body":"how many I mean, you guys"},{"speaker":"Kyle Mountsier","startTime":709.95,"endTime":713.16,"body":"probably deal with this a lot."},{"speaker":"Kyle Mountsier","startTime":709.95,"endTime":713.16,"body":"But like, you know, when I was"},{"speaker":"Kyle Mountsier","startTime":713.16,"endTime":716.19,"body":"at the dealership, we used to"},{"speaker":"Kyle Mountsier","startTime":713.16,"endTime":716.19,"body":"look at like, monthly active"},{"speaker":"Kyle Mountsier","startTime":716.19,"endTime":718.23,"body":"users and all of our systems,"},{"speaker":"Kyle Mountsier","startTime":716.19,"endTime":718.23,"body":"like how many people were"},{"speaker":"Kyle Mountsier","startTime":718.23,"endTime":720.6,"body":"actually logging into the"},{"speaker":"Kyle Mountsier","startTime":718.23,"endTime":720.6,"body":"systems. And typically, it"},{"speaker":"Kyle Mountsier","startTime":720.6,"endTime":725.55,"body":"wasn't because the system was"},{"speaker":"Kyle Mountsier","startTime":720.6,"endTime":725.55,"body":"was was bad by nature, or even,"},{"speaker":"Kyle Mountsier","startTime":725.58,"endTime":727.8,"body":"like, there's a lot of arguments"},{"speaker":"Kyle Mountsier","startTime":725.58,"endTime":727.8,"body":"like, oh, there's too many"},{"speaker":"Kyle Mountsier","startTime":727.8,"endTime":732.21,"body":"systems Well, shoot, people log"},{"speaker":"Kyle Mountsier","startTime":727.8,"endTime":732.21,"body":"into, like 33 social media"},{"speaker":"Kyle Mountsier","startTime":732.21,"endTime":734.85,"body":"accounts a day and check five"},{"speaker":"Kyle Mountsier","startTime":732.21,"endTime":734.85,"body":"emails, they know how to log"},{"speaker":"Kyle Mountsier","startTime":734.85,"endTime":737.79,"body":"into multiple systems, that's"},{"speaker":"Kyle Mountsier","startTime":734.85,"endTime":737.79,"body":"not the issue. It's that that"},{"speaker":"Kyle Mountsier","startTime":737.79,"endTime":742.02,"body":"system has betrayed the trust of"},{"speaker":"Kyle Mountsier","startTime":737.79,"endTime":742.02,"body":"the actual employee at some"},{"speaker":"Kyle Mountsier","startTime":742.02,"endTime":746.22,"body":"level, right? Very employee"},{"speaker":"Kyle Mountsier","startTime":742.02,"endTime":746.22,"body":"doesn't want the customer so"},{"speaker":"Kyle Mountsier","startTime":746.22,"endTime":748.02,"body":"they're mad. Yeah. And"},{"speaker":"Brad Title","startTime":748.02,"endTime":751.86,"body":"I believe that"},{"speaker":"Brad Title","startTime":748.02,"endTime":751.86,"body":"that's where the AI as it's"},{"speaker":"Brad Title","startTime":751.86,"endTime":756.48,"body":"getting smarter, more effective"},{"speaker":"Brad Title","startTime":751.86,"endTime":756.48,"body":"and more efficient. And as just"},{"speaker":"Brad Title","startTime":756.66,"endTime":759.96,"body":"the consumer of the world,"},{"speaker":"Brad Title","startTime":756.66,"endTime":759.96,"body":"everybody on the planet that,"},{"speaker":"Brad Title","startTime":760.17,"endTime":763.83,"body":"you know, had to start talking,"},{"speaker":"Brad Title","startTime":760.17,"endTime":763.83,"body":"texting or emailing and stop"},{"speaker":"Brad Title","startTime":763.83,"endTime":767.67,"body":"mailing, started adopting the"},{"speaker":"Brad Title","startTime":763.83,"endTime":767.67,"body":"trust of AI on site with the"},{"speaker":"Brad Title","startTime":767.67,"endTime":772.29,"body":"questions. When those as this"},{"speaker":"Brad Title","startTime":767.67,"endTime":772.29,"body":"improves, I believe that the"},{"speaker":"Brad Title","startTime":772.29,"endTime":775.65,"body":"human element is what brings"},{"speaker":"Brad Title","startTime":772.29,"endTime":775.65,"body":"authenticity to the whole"},{"speaker":"Brad Title","startTime":775.65,"endTime":780.12,"body":"process. So I think there's an"},{"speaker":"Brad Title","startTime":775.65,"endTime":780.12,"body":"equal balance between the two, I"},{"speaker":"Brad Title","startTime":780.12,"endTime":782.73,"body":"think the AI efficiency and"},{"speaker":"Brad Title","startTime":780.12,"endTime":782.73,"body":"effectiveness."},{"speaker":"Kyle Mountsier","startTime":783.24,"endTime":784.62,"body":"Here's a"},{"speaker":"Kyle Mountsier","startTime":783.24,"endTime":784.62,"body":"question that I have for you"},{"speaker":"Kyle Mountsier","startTime":784.62,"endTime":787.26,"body":"just from like a product"},{"speaker":"Kyle Mountsier","startTime":784.62,"endTime":787.26,"body":"building perspective, because"},{"speaker":"Kyle Mountsier","startTime":787.26,"endTime":789.15,"body":"this is this is one that's"},{"speaker":"Kyle Mountsier","startTime":787.26,"endTime":789.15,"body":"interesting that I haven't"},{"speaker":"Kyle Mountsier","startTime":789.21,"endTime":792.24,"body":"really poked at with anyone that"},{"speaker":"Kyle Mountsier","startTime":789.21,"endTime":792.24,"body":"is building a lot of AI"},{"speaker":"Kyle Mountsier","startTime":792.24,"endTime":795.57,"body":"technology right now. But you"},{"speaker":"Kyle Mountsier","startTime":792.24,"endTime":795.57,"body":"you've you just said eight years"},{"speaker":"Kyle Mountsier","startTime":795.57,"endTime":798.87,"body":"ago, you were starting to"},{"speaker":"Kyle Mountsier","startTime":795.57,"endTime":798.87,"body":"experiment, a goober goo with AI"},{"speaker":"Kyle Mountsier","startTime":798.96,"endTime":802.02,"body":"at whatever level it was then"},{"speaker":"Kyle Mountsier","startTime":798.96,"endTime":802.02,"body":"Right? A lot more machine"},{"speaker":"Kyle Mountsier","startTime":802.02,"endTime":806.85,"body":"learning less AI, right? Until,"},{"speaker":"Kyle Mountsier","startTime":802.02,"endTime":806.85,"body":"you know, the these large"},{"speaker":"Kyle Mountsier","startTime":806.85,"endTime":811.8,"body":"language models came into play."},{"speaker":"Kyle Mountsier","startTime":806.85,"endTime":811.8,"body":"But when you think about, like,"},{"speaker":"Kyle Mountsier","startTime":812.04,"endTime":818.25,"body":"what's the difficulty right now"},{"speaker":"Kyle Mountsier","startTime":812.04,"endTime":818.25,"body":"of, you know, pivoting so"},{"speaker":"Kyle Mountsier","startTime":818.25,"endTime":823.74,"body":"quickly, for a SASS company that"},{"speaker":"Kyle Mountsier","startTime":818.25,"endTime":823.74,"body":"has to rely on something that's"},{"speaker":"Kyle Mountsier","startTime":823.74,"endTime":829.47,"body":"like, not yet fully baked, and"},{"speaker":"Kyle Mountsier","startTime":823.74,"endTime":829.47,"body":"build it into the entire"},{"speaker":"Kyle Mountsier","startTime":829.47,"endTime":832.26,"body":"ecosystem of a product, right?"},{"speaker":"Kyle Mountsier","startTime":829.47,"endTime":832.26,"body":"Because you've got product"},{"speaker":"Kyle Mountsier","startTime":832.26,"endTime":835.05,"body":"roadmaps, you've got things that"},{"speaker":"Kyle Mountsier","startTime":832.26,"endTime":835.05,"body":"dealers are asking for things"},{"speaker":"Kyle Mountsier","startTime":835.05,"endTime":837.69,"body":"that you've had on the roadmap"},{"speaker":"Kyle Mountsier","startTime":835.05,"endTime":837.69,"body":"that are three, four or five"},{"speaker":"Kyle Mountsier","startTime":837.69,"endTime":841.65,"body":"year product roadmaps. And now"},{"speaker":"Kyle Mountsier","startTime":837.69,"endTime":841.65,"body":"you get this injection of a net"},{"speaker":"Kyle Mountsier","startTime":841.65,"endTime":846.0,"body":"new thing that is altogether"},{"speaker":"Kyle Mountsier","startTime":841.65,"endTime":846.0,"body":"better. But actually like that"},{"speaker":"Kyle Mountsier","startTime":846.0,"endTime":848.76,"body":"takes a lot of work to kind of"},{"speaker":"Kyle Mountsier","startTime":846.0,"endTime":848.76,"body":"pivot and figure out how it"},{"speaker":"Kyle Mountsier","startTime":848.79,"endTime":852.84,"body":"works into the roadmap and how"},{"speaker":"Kyle Mountsier","startTime":848.79,"endTime":852.84,"body":"you shift and move and gain the"},{"speaker":"Kyle Mountsier","startTime":852.84,"endTime":855.63,"body":"dealer's trust on the product"},{"speaker":"Kyle Mountsier","startTime":852.84,"endTime":855.63,"body":"roadmap, what does that look"},{"speaker":"Kyle Mountsier","startTime":855.63,"endTime":856.95,"body":"like over the past couple of"},{"speaker":"Kyle Mountsier","startTime":855.63,"endTime":856.95,"body":"years?"},{"speaker":"Brad Title","startTime":857.07,"endTime":861.93,"body":"That's the story of"},{"speaker":"Brad Title","startTime":857.07,"endTime":861.93,"body":"my career. We're all in a"},{"speaker":"Brad Title","startTime":861.93,"endTime":865.71,"body":"feature war race, right? We're"},{"speaker":"Brad Title","startTime":861.93,"endTime":865.71,"body":"all chasing the features are all"},{"speaker":"Brad Title","startTime":865.71,"endTime":869.07,"body":"chasing the best experience."},{"speaker":"Brad Title","startTime":865.71,"endTime":869.07,"body":"We're all trying to connect with"},{"speaker":"Brad Title","startTime":869.07,"endTime":874.68,"body":"all the API's. You know, at the"},{"speaker":"Brad Title","startTime":869.07,"endTime":874.68,"body":"end of the day, you know, we're"},{"speaker":"Brad Title","startTime":874.68,"endTime":878.52,"body":"building a new all in one CRM"},{"speaker":"Brad Title","startTime":874.68,"endTime":878.52,"body":"platform. So the focus platform"},{"speaker":"Brad Title","startTime":878.52,"endTime":882.27,"body":"that will encompass and include"},{"speaker":"Brad Title","startTime":878.52,"endTime":882.27,"body":"our entire retailing tools from"},{"speaker":"Brad Title","startTime":882.27,"endTime":886.68,"body":"Google view our omni channel"},{"speaker":"Brad Title","startTime":882.27,"endTime":886.68,"body":"tools so that we reinvent the"},{"speaker":"Brad Title","startTime":886.68,"endTime":890.94,"body":"new CRM 2.0 I call it's not just"},{"speaker":"Brad Title","startTime":886.68,"endTime":890.94,"body":"contact management, but it's"},{"speaker":"Brad Title","startTime":891.42,"endTime":893.46,"body":"omni channel Real Time"},{"speaker":"Brad Title","startTime":891.42,"endTime":893.46,"body":"engagement so I don't have the"},{"speaker":"Brad Title","startTime":893.46,"endTime":897.81,"body":"email somebody or I don't have"},{"speaker":"Brad Title","startTime":893.46,"endTime":897.81,"body":"to send a text to them because I"},{"speaker":"Brad Title","startTime":897.81,"endTime":900.0,"body":"can see they're on WhatsApp"},{"speaker":"Brad Title","startTime":897.81,"endTime":900.0,"body":"typing and I can deliver them as"},{"speaker":"Brad Title","startTime":900.0,"endTime":903.33,"body":"agenda can use the retailing"},{"speaker":"Brad Title","startTime":900.0,"endTime":903.33,"body":"tools to communicate through"},{"speaker":"Brad Title","startTime":903.33,"endTime":905.49,"body":"that channel. So we're"},{"speaker":"Brad Title","startTime":903.33,"endTime":905.49,"body":"streamlining all of this right"},{"speaker":"Brad Title","startTime":905.49,"endTime":910.44,"body":"now. We're working on a big CD"},{"speaker":"Brad Title","startTime":905.49,"endTime":910.44,"body":"project called the curator. And"},{"speaker":"Brad Title","startTime":910.44,"endTime":914.61,"body":"of course, you know, with the"},{"speaker":"Brad Title","startTime":910.44,"endTime":914.61,"body":"inputs of AI, there's so many"},{"speaker":"Brad Title","startTime":914.61,"endTime":918.3,"body":"areas of the business that"},{"speaker":"Brad Title","startTime":914.61,"endTime":918.3,"body":"companies never, people didn't"},{"speaker":"Brad Title","startTime":918.33,"endTime":922.74,"body":"try to change or optimize, like,"},{"speaker":"Brad Title","startTime":918.33,"endTime":922.74,"body":"you know, improving titling,"},{"speaker":"Brad Title","startTime":922.74,"endTime":926.22,"body":"because it's such a laborious"},{"speaker":"Brad Title","startTime":922.74,"endTime":926.22,"body":"role, right? With AI, you can do"},{"speaker":"Brad Title","startTime":926.22,"endTime":928.65,"body":"these things now. So we're"},{"speaker":"Brad Title","startTime":926.22,"endTime":928.65,"body":"looking at our investments and"},{"speaker":"Brad Title","startTime":928.65,"endTime":932.16,"body":"our strategy with AI. And as"},{"speaker":"Brad Title","startTime":928.65,"endTime":932.16,"body":"we're bringing everything into"},{"speaker":"Brad Title","startTime":932.16,"endTime":937.14,"body":"the all in one CRM platform, and"},{"speaker":"Brad Title","startTime":932.16,"endTime":937.14,"body":"introducing our own CDP with all"},{"speaker":"Brad Title","startTime":937.14,"endTime":940.62,"body":"first party data, we're looking"},{"speaker":"Brad Title","startTime":937.14,"endTime":940.62,"body":"at how the AI is going to"},{"speaker":"Brad Title","startTime":940.62,"endTime":943.8,"body":"automate marketing best"},{"speaker":"Brad Title","startTime":940.62,"endTime":943.8,"body":"practices for dealers and their"},{"speaker":"Brad Title","startTime":943.8,"endTime":947.49,"body":"agencies, we're looking at how"},{"speaker":"Brad Title","startTime":943.8,"endTime":947.49,"body":"the AI can read the information"},{"speaker":"Brad Title","startTime":947.49,"endTime":951.84,"body":"in the CRM from inbound leads or"},{"speaker":"Brad Title","startTime":947.49,"endTime":951.84,"body":"tax to the attachments to"},{"speaker":"Brad Title","startTime":952.08,"endTime":955.62,"body":"opportunities based on age day,"},{"speaker":"Brad Title","startTime":952.08,"endTime":955.62,"body":"last response time to be able to"},{"speaker":"Brad Title","startTime":955.65,"endTime":961.65,"body":"continuously re engage. So to me"},{"speaker":"Brad Title","startTime":955.65,"endTime":961.65,"body":"AI is as a strong instrument and"},{"speaker":"Brad Title","startTime":961.65,"endTime":965.13,"body":"very flexible tool that can"},{"speaker":"Brad Title","startTime":961.65,"endTime":965.13,"body":"optimize many different"},{"speaker":"Brad Title","startTime":965.67,"endTime":969.6,"body":"individual inefficiencies that"},{"speaker":"Brad Title","startTime":965.67,"endTime":969.6,"body":"people have in their work to"},{"speaker":"Brad Title","startTime":969.6,"endTime":972.21,"body":"help them become better and more"},{"speaker":"Brad Title","startTime":969.6,"endTime":972.21,"body":"effective and scale better."},{"speaker":"Brad Title","startTime":972.84,"endTime":973.59,"body":"Let's be by the"},{"speaker":"Michael Cirillo","startTime":973.59,"endTime":977.07,"body":"way, thank you"},{"speaker":"Michael Cirillo","startTime":973.59,"endTime":977.07,"body":"for not using the term CDP and"},{"speaker":"Michael Cirillo","startTime":977.1,"endTime":980.13,"body":"AI in the same sentence, because"},{"speaker":"Michael Cirillo","startTime":977.1,"endTime":980.13,"body":"you might have just broken the"},{"speaker":"Michael Cirillo","startTime":980.13,"endTime":981.33,"body":"space time continuum."},{"speaker":"Kyle Mountsier","startTime":983.1,"endTime":985.02,"body":"Or at least gave"},{"speaker":"Kyle Mountsier","startTime":983.1,"endTime":985.02,"body":"it a period in the middle of it."},{"speaker":"Kyle Mountsier","startTime":985.56,"endTime":986.49,"body":"Period in the middle."},{"speaker":"Brad Title","startTime":987.66,"endTime":989.94,"body":"When we had our last"},{"speaker":"Brad Title","startTime":987.66,"endTime":989.94,"body":"interview, and it was just"},{"speaker":"Brad Title","startTime":989.94,"endTime":994.68,"body":"introducing a prototype for our"},{"speaker":"Brad Title","startTime":989.94,"endTime":994.68,"body":"vision plan for CDP. And you"},{"speaker":"Brad Title","startTime":994.68,"endTime":996.87,"body":"know, it's funny, you know,"},{"speaker":"Brad Title","startTime":994.68,"endTime":996.87,"body":"eight years ago, conversational"},{"speaker":"Brad Title","startTime":996.87,"endTime":1001.22,"body":"commerce was used everywhere,"},{"speaker":"Brad Title","startTime":996.87,"endTime":1001.22,"body":"then. Now CDP has been used so"},{"speaker":"Brad Title","startTime":1001.22,"endTime":1004.1,"body":"many different ways. I don't"},{"speaker":"Brad Title","startTime":1001.22,"endTime":1004.1,"body":"even know the true definition,"},{"speaker":"Brad Title","startTime":1004.1,"endTime":1007.19,"body":"you know what it means anything"},{"speaker":"Brad Title","startTime":1004.1,"endTime":1007.19,"body":"other than my own, other than"},{"speaker":"Brad Title","startTime":1007.19,"endTime":1007.37,"body":"mine?"},{"speaker":"Paul J Daly","startTime":1008.87,"endTime":1010.16,"body":"What do you want?"},{"speaker":"Paul J Daly","startTime":1008.87,"endTime":1010.16,"body":"What's"},{"speaker":"Michael Cirillo","startTime":1010.16,"endTime":1014.69,"body":"interesting to"},{"speaker":"Michael Cirillo","startTime":1010.16,"endTime":1014.69,"body":"me is, I can't help but think"},{"speaker":"Michael Cirillo","startTime":1014.69,"endTime":1021.38,"body":"that technology is only"},{"speaker":"Michael Cirillo","startTime":1014.69,"endTime":1021.38,"body":"progressing at lightning speed"},{"speaker":"Michael Cirillo","startTime":1021.38,"endTime":1025.25,"body":"for those that weren't paying"},{"speaker":"Michael Cirillo","startTime":1021.38,"endTime":1025.25,"body":"attention to a degree. like,"},{"speaker":"Michael Cirillo","startTime":1025.28,"endTime":1028.04,"body":"Wait, where did all this come"},{"speaker":"Michael Cirillo","startTime":1025.28,"endTime":1028.04,"body":"from? It's like, Have you not"},{"speaker":"Michael Cirillo","startTime":1028.04,"endTime":1032.6,"body":"used Google over the last 30"},{"speaker":"Michael Cirillo","startTime":1028.04,"endTime":1032.6,"body":"years? Like, Have you not"},{"speaker":"Michael Cirillo","startTime":1032.6,"endTime":1035.9,"body":"understood that machine learning"},{"speaker":"Michael Cirillo","startTime":1032.6,"endTime":1035.9,"body":"was the precursor to where we're"},{"speaker":"Michael Cirillo","startTime":1035.9,"endTime":1038.54,"body":"at now. And we have language"},{"speaker":"Michael Cirillo","startTime":1035.9,"endTime":1038.54,"body":"learning, but before that, it"},{"speaker":"Michael Cirillo","startTime":1038.54,"endTime":1044.0,"body":"was programmatic, like, some"},{"speaker":"Michael Cirillo","startTime":1038.54,"endTime":1044.0,"body":"form of a seed of AI has existed"},{"speaker":"Michael Cirillo","startTime":1044.0,"endTime":1050.24,"body":"since like, the 50s. Right? And"},{"speaker":"Michael Cirillo","startTime":1044.0,"endTime":1050.24,"body":"the reason it feels like it's"},{"speaker":"Michael Cirillo","startTime":1050.24,"endTime":1053.42,"body":"happening so fast now is because"},{"speaker":"Michael Cirillo","startTime":1050.24,"endTime":1053.42,"body":"you just pop your head up,"},{"speaker":"Michael Cirillo","startTime":1053.54,"endTime":1057.14,"body":"there's a new hype around things"},{"speaker":"Michael Cirillo","startTime":1053.54,"endTime":1057.14,"body":"like GPT, or Gemini, or"},{"speaker":"Michael Cirillo","startTime":1057.14,"endTime":1059.96,"body":"whatever. And it's really making"},{"speaker":"Michael Cirillo","startTime":1057.14,"endTime":1059.96,"body":"people hyper aware, and then"},{"speaker":"Michael Cirillo","startTime":1059.96,"endTime":1062.09,"body":"they and then they get all"},{"speaker":"Michael Cirillo","startTime":1059.96,"endTime":1062.09,"body":"freaked out. But I feel like for"},{"speaker":"Michael Cirillo","startTime":1062.09,"endTime":1067.4,"body":"guys like you, Brad, you being"},{"speaker":"Michael Cirillo","startTime":1062.09,"endTime":1067.4,"body":"in it for quite some time, even"},{"speaker":"Michael Cirillo","startTime":1067.4,"endTime":1070.85,"body":"bringing up George Jetson which,"},{"speaker":"Michael Cirillo","startTime":1067.4,"endTime":1070.85,"body":"by the way, that's a side topic"},{"speaker":"Michael Cirillo","startTime":1070.88,"endTime":1073.91,"body":"because he was born two years"},{"speaker":"Michael Cirillo","startTime":1070.88,"endTime":1073.91,"body":"ago. Yeah. So if we're really"},{"speaker":"Michael Cirillo","startTime":1073.91,"endTime":1077.81,"body":"tracking timelines, by the time"},{"speaker":"Michael Cirillo","startTime":1073.91,"endTime":1077.81,"body":"he's 40, when the show takes"},{"speaker":"Michael Cirillo","startTime":1077.81,"endTime":1079.7,"body":"place, we will have flying cars,"},{"speaker":"Michael Cirillo","startTime":1077.81,"endTime":1079.7,"body":"because"},{"speaker":"Michael Cirillo","startTime":1081.14,"endTime":1084.2,"body":"people then 40 years from now"},{"speaker":"Michael Cirillo","startTime":1081.14,"endTime":1084.2,"body":"we'll be like, Where'd all these"},{"speaker":"Michael Cirillo","startTime":1084.2,"endTime":1086.96,"body":"flying cars come from? You're"},{"speaker":"Michael Cirillo","startTime":1084.2,"endTime":1086.96,"body":"like, dude, do you not remember"},{"speaker":"Michael Cirillo","startTime":1086.96,"endTime":1094.46,"body":"2024 When the FAA approved the"},{"speaker":"Michael Cirillo","startTime":1086.96,"endTime":1094.46,"body":"first prototype, you know, so,"},{"speaker":"Michael Cirillo","startTime":1095.09,"endTime":1098.99,"body":"from your perspective in"},{"speaker":"Michael Cirillo","startTime":1095.09,"endTime":1098.99,"body":"building out these these,"},{"speaker":"Michael Cirillo","startTime":1100.43,"endTime":1106.37,"body":"you know, software's and these"},{"speaker":"Michael Cirillo","startTime":1100.43,"endTime":1106.37,"body":"AI tools? How do you envision"},{"speaker":"Michael Cirillo","startTime":1106.55,"endTime":1111.17,"body":"getting broad adoption? Right,"},{"speaker":"Michael Cirillo","startTime":1106.55,"endTime":1111.17,"body":"because there are a lot of there"},{"speaker":"Michael Cirillo","startTime":1111.17,"endTime":1113.63,"body":"are early adopters, but there"},{"speaker":"Michael Cirillo","startTime":1111.17,"endTime":1113.63,"body":"are going to be a lot of people"},{"speaker":"Michael Cirillo","startTime":1113.63,"endTime":1117.11,"body":"that are like, Whoa, this is"},{"speaker":"Michael Cirillo","startTime":1113.63,"endTime":1117.11,"body":"moving too fast for me, what's"},{"speaker":"Michael Cirillo","startTime":1117.11,"endTime":1120.86,"body":"the inroad to help everyone"},{"speaker":"Michael Cirillo","startTime":1117.11,"endTime":1120.86,"body":"understand that this isn't going"},{"speaker":"Michael Cirillo","startTime":1120.86,"endTime":1122.39,"body":"away? Well,"},{"speaker":"Brad Title","startTime":1122.84,"endTime":1125.81,"body":"so if I think about"},{"speaker":"Brad Title","startTime":1122.84,"endTime":1125.81,"body":"when I entered the chat space in"},{"speaker":"Brad Title","startTime":1125.81,"endTime":1132.02,"body":"2010, there was three big"},{"speaker":"Brad Title","startTime":1125.81,"endTime":1132.02,"body":"companies and for us, our"},{"speaker":"Brad Title","startTime":1132.02,"endTime":1135.62,"body":"strategy was a future war to get"},{"speaker":"Brad Title","startTime":1132.02,"endTime":1135.62,"body":"ahead in order to grow. Then"},{"speaker":"Brad Title","startTime":1135.62,"endTime":1140.6,"body":"when we started to hear about"},{"speaker":"Brad Title","startTime":1135.62,"endTime":1140.6,"body":"online retailing, if it wasn't"},{"speaker":"Brad Title","startTime":1140.6,"endTime":1143.9,"body":"for COVID, I don't think"},{"speaker":"Brad Title","startTime":1140.6,"endTime":1143.9,"body":"retailing online would have been"},{"speaker":"Brad Title","startTime":1143.9,"endTime":1147.35,"body":"where we are today, the fast"},{"speaker":"Brad Title","startTime":1143.9,"endTime":1147.35,"body":"tracking of it was pretty"},{"speaker":"Brad Title","startTime":1147.35,"endTime":1150.62,"body":"impressive. Speaking for"},{"speaker":"Brad Title","startTime":1147.35,"endTime":1150.62,"body":"understanding my business, the"},{"speaker":"Brad Title","startTime":1150.62,"endTime":1155.0,"body":"growth that had during the times"},{"speaker":"Brad Title","startTime":1150.62,"endTime":1155.0,"body":"when, you know, chat was not an"},{"speaker":"Brad Title","startTime":1155.0,"endTime":1157.46,"body":"essential product. Retailing"},{"speaker":"Brad Title","startTime":1155.0,"endTime":1157.46,"body":"wasn't essential. dealers could"},{"speaker":"Brad Title","startTime":1157.46,"endTime":1160.07,"body":"spend 10 different ways and"},{"speaker":"Brad Title","startTime":1157.46,"endTime":1160.07,"body":"still had to number and afford"},{"speaker":"Brad Title","startTime":1160.07,"endTime":1164.6,"body":"the big budget. And, and then it"},{"speaker":"Brad Title","startTime":1160.07,"endTime":1164.6,"body":"changed became essential, right."},{"speaker":"Brad Title","startTime":1164.63,"endTime":1168.47,"body":"But in the last two years, I"},{"speaker":"Brad Title","startTime":1164.63,"endTime":1168.47,"body":"have never seen anything, like"},{"speaker":"Brad Title","startTime":1168.47,"endTime":1172.07,"body":"the impact that AI has taken"},{"speaker":"Brad Title","startTime":1168.47,"endTime":1172.07,"body":"hold on a sudden, were like you"},{"speaker":"Brad Title","startTime":1172.07,"endTime":1175.88,"body":"said, everyone's head has popped"},{"speaker":"Brad Title","startTime":1172.07,"endTime":1175.88,"body":"up because hey, everyone can"},{"speaker":"Brad Title","startTime":1175.88,"endTime":1180.2,"body":"learn quickly and through viral"},{"speaker":"Brad Title","startTime":1175.88,"endTime":1180.2,"body":"the chat GPT site people can"},{"speaker":"Brad Title","startTime":1180.2,"endTime":1182.81,"body":"play with and started to"},{"speaker":"Brad Title","startTime":1180.2,"endTime":1182.81,"body":"recognize personally how the"},{"speaker":"Brad Title","startTime":1182.81,"endTime":1186.38,"body":"value of this could can impact"},{"speaker":"Brad Title","startTime":1182.81,"endTime":1186.38,"body":"them personally. Whether it's"},{"speaker":"Brad Title","startTime":1186.65,"endTime":1190.25,"body":"generating code or generating"},{"speaker":"Brad Title","startTime":1186.65,"endTime":1190.25,"body":"PowerPoints are any question you"},{"speaker":"Brad Title","startTime":1190.25,"endTime":1193.49,"body":"can actually get the answer. So"},{"speaker":"Brad Title","startTime":1190.25,"endTime":1193.49,"body":"it started to build the trust"},{"speaker":"Brad Title","startTime":1193.49,"endTime":1197.24,"body":"and and went viral. And with"},{"speaker":"Brad Title","startTime":1193.49,"endTime":1197.24,"body":"that, the world has embraced it,"},{"speaker":"Brad Title","startTime":1197.36,"endTime":1200.0,"body":"and it's just grown faster than"},{"speaker":"Brad Title","startTime":1197.36,"endTime":1200.0,"body":"I've seen any segment."},{"speaker":"Brad Title","startTime":1200.0,"endTime":1204.2,"body":"Technology the last 20 years."},{"speaker":"Brad Title","startTime":1200.0,"endTime":1204.2,"body":"And it's super fast right now."},{"speaker":"Brad Title","startTime":1204.68,"endTime":1209.66,"body":"And there's so many areas of AI"},{"speaker":"Brad Title","startTime":1204.68,"endTime":1209.66,"body":"that if the world opened up"},{"speaker":"Brad Title","startTime":1209.66,"endTime":1213.2,"body":"API's to everyone, you could"},{"speaker":"Brad Title","startTime":1209.66,"endTime":1213.2,"body":"connect the data and do so much"},{"speaker":"Brad Title","startTime":1213.2,"endTime":1218.0,"body":"more. But it is a fragmented"},{"speaker":"Brad Title","startTime":1213.2,"endTime":1218.0,"body":"space in automotive. So how do"},{"speaker":"Brad Title","startTime":1218.0,"endTime":1220.43,"body":"you use the tools how to build"},{"speaker":"Brad Title","startTime":1218.0,"endTime":1220.43,"body":"it to make it work, I don't"},{"speaker":"Brad Title","startTime":1220.43,"endTime":1223.76,"body":"think that the tech was ever"},{"speaker":"Brad Title","startTime":1220.43,"endTime":1223.76,"body":"designed to disappoint or let"},{"speaker":"Brad Title","startTime":1223.76,"endTime":1228.08,"body":"people down. Retailing, for"},{"speaker":"Brad Title","startTime":1223.76,"endTime":1228.08,"body":"example, was a fast tractor and"},{"speaker":"Brad Title","startTime":1228.41,"endTime":1232.4,"body":"during COVID, where not"},{"speaker":"Brad Title","startTime":1228.41,"endTime":1232.4,"body":"everybody was in place to open"},{"speaker":"Brad Title","startTime":1232.4,"endTime":1236.45,"body":"up API's from lending down to"},{"speaker":"Brad Title","startTime":1232.4,"endTime":1236.45,"body":"credit information to trade"},{"speaker":"Brad Title","startTime":1236.45,"endTime":1241.25,"body":"data. So the tools are built as"},{"speaker":"Brad Title","startTime":1236.45,"endTime":1241.25,"body":"the best we could, I believe"},{"speaker":"Brad Title","startTime":1241.25,"endTime":1244.76,"body":"across all the competitive"},{"speaker":"Brad Title","startTime":1241.25,"endTime":1244.76,"body":"landscape. And it's been a"},{"speaker":"Brad Title","startTime":1244.76,"endTime":1249.26,"body":"feature war since the adoption"},{"speaker":"Brad Title","startTime":1244.76,"endTime":1249.26,"body":"of COVID. With retailing to get"},{"speaker":"Brad Title","startTime":1249.26,"endTime":1252.59,"body":"the pay off, connect to the DMS"},{"speaker":"Brad Title","startTime":1249.26,"endTime":1252.59,"body":"connect to the CRM, right, and"},{"speaker":"Brad Title","startTime":1252.59,"endTime":1256.79,"body":"so letting those people down was"},{"speaker":"Brad Title","startTime":1252.59,"endTime":1256.79,"body":"just a matter of the way the"},{"speaker":"Brad Title","startTime":1256.79,"endTime":1260.33,"body":"speed of the market, right and"},{"speaker":"Brad Title","startTime":1256.79,"endTime":1260.33,"body":"the adoption and AI is a perfect"},{"speaker":"Brad Title","startTime":1260.33,"endTime":1264.89,"body":"example of something to me that"},{"speaker":"Brad Title","startTime":1260.33,"endTime":1264.89,"body":"24 months used to be called"},{"speaker":"Brad Title","startTime":1264.89,"endTime":1268.16,"body":"bots, and was pretty worthless,"},{"speaker":"Brad Title","startTime":1264.89,"endTime":1268.16,"body":"in my opinion, eight years,"},{"speaker":"Brad Title","startTime":1268.4,"endTime":1273.35,"body":"right now. It's kind of such a"},{"speaker":"Brad Title","startTime":1268.4,"endTime":1273.35,"body":"long way. So Fast Six, bots were"},{"speaker":"Brad Title","startTime":1273.35,"endTime":1277.34,"body":"worthless, Thomas perceptional"},{"speaker":"Brad Title","startTime":1273.35,"endTime":1277.34,"body":"II, right? Today AI is still"},{"speaker":"Brad Title","startTime":1277.34,"endTime":1281.51,"body":"abide by definition, but super"},{"speaker":"Brad Title","startTime":1277.34,"endTime":1281.51,"body":"powerful. Camera quantum"},{"speaker":"Brad Title","startTime":1281.51,"endTime":1285.74,"body":"computing, it's even going to"},{"speaker":"Brad Title","startTime":1281.51,"endTime":1285.74,"body":"grow even faster. So I think the"},{"speaker":"Brad Title","startTime":1285.74,"endTime":1289.16,"body":"world has recognized how AI can"},{"speaker":"Brad Title","startTime":1285.74,"endTime":1289.16,"body":"impact every single person on"},{"speaker":"Brad Title","startTime":1289.16,"endTime":1292.55,"body":"the planet individually. And"},{"speaker":"Brad Title","startTime":1289.16,"endTime":1292.55,"body":"that's why there's such an"},{"speaker":"Brad Title","startTime":1292.55,"endTime":1293.18,"body":"interest."},{"speaker":"Michael Cirillo","startTime":1294.14,"endTime":1295.97,"body":"I was"},{"speaker":"Michael Cirillo","startTime":1294.14,"endTime":1295.97,"body":"personally a little bit"},{"speaker":"Michael Cirillo","startTime":1296.0,"endTime":1300.47,"body":"frightened because I can only"},{"speaker":"Michael Cirillo","startTime":1296.0,"endTime":1300.47,"body":"picture me never leaving a"},{"speaker":"Michael Cirillo","startTime":1300.47,"endTime":1302.24,"body":"recliner, because AI"},{"speaker":"Paul J Daly","startTime":1303.44,"endTime":1307.04,"body":"will be about that."},{"speaker":"Paul J Daly","startTime":1303.44,"endTime":1307.04,"body":"For me, called Wally Mike."},{"speaker":"Michael Cirillo","startTime":1309.14,"endTime":1311.15,"body":"Oh, man. Well,"},{"speaker":"Michael Cirillo","startTime":1309.14,"endTime":1311.15,"body":"listen, Brad, we're so glad that"},{"speaker":"Michael Cirillo","startTime":1311.15,"endTime":1313.43,"body":"you were able to share some time"},{"speaker":"Michael Cirillo","startTime":1311.15,"endTime":1313.43,"body":"with us today on Auto Collabs."},{"speaker":"Michael Cirillo","startTime":1314.27,"endTime":1316.49,"body":"Thanks for sharing all of your"},{"speaker":"Michael Cirillo","startTime":1314.27,"endTime":1316.49,"body":"wisdom with us. We really"},{"speaker":"Michael Cirillo","startTime":1316.49,"endTime":1317.06,"body":"appreciate it."},{"speaker":"Brad Title","startTime":1317.39,"endTime":1319.37,"body":"I would appreciate"},{"speaker":"Brad Title","startTime":1317.39,"endTime":1319.37,"body":"it as well. Thank you for having"},{"speaker":"Brad Title","startTime":1319.37,"endTime":1322.37,"body":"us. You know, we know there's a"},{"speaker":"Brad Title","startTime":1319.37,"endTime":1322.37,"body":"lot of stuff coming out with AI"},{"speaker":"Brad Title","startTime":1322.37,"endTime":1326.45,"body":"and being released in platforms"},{"speaker":"Brad Title","startTime":1322.37,"endTime":1326.45,"body":"with with our CDP connecting all"},{"speaker":"Brad Title","startTime":1326.45,"endTime":1330.08,"body":"the customer data, first party"},{"speaker":"Brad Title","startTime":1326.45,"endTime":1330.08,"body":"platform data in our platform"},{"speaker":"Brad Title","startTime":1330.08,"endTime":1333.68,"body":"that will be able to connect all"},{"speaker":"Brad Title","startTime":1330.08,"endTime":1333.68,"body":"of our retail and our omni"},{"speaker":"Brad Title","startTime":1333.68,"endTime":1337.88,"body":"channel tools to CRM. We will"},{"speaker":"Brad Title","startTime":1333.68,"endTime":1337.88,"body":"see some big stuff coming out"},{"speaker":"Brad Title","startTime":1337.88,"endTime":1338.6,"body":"over the next year."},{"speaker":"Paul J Daly","startTime":1343.25,"endTime":1346.4,"body":"I feel like there"},{"speaker":"Paul J Daly","startTime":1343.25,"endTime":1346.4,"body":"should be a musical outro Come"},{"speaker":"Paul J Daly","startTime":1346.4,"endTime":1352.76,"body":"on. We're gonna do it. goober"},{"speaker":"Paul J Daly","startTime":1346.4,"endTime":1352.76,"body":"who? goober goober. goober who"},{"speaker":"Kyle Mountsier","startTime":1355.73,"endTime":1360.74,"body":"helped out with"},{"speaker":"Kyle Mountsier","startTime":1355.73,"endTime":1360.74,"body":"that one? Man, the the like,"},{"speaker":"Kyle Mountsier","startTime":1360.74,"endTime":1363.05,"body":"simple statement. He was like,"},{"speaker":"Kyle Mountsier","startTime":1360.74,"endTime":1363.05,"body":"you know, eight years ago, we"},{"speaker":"Kyle Mountsier","startTime":1363.05,"endTime":1368.27,"body":"were messing with this thing"},{"speaker":"Kyle Mountsier","startTime":1363.05,"endTime":1368.27,"body":"called AI. Right. Da? Of course"},{"speaker":"Kyle Mountsier","startTime":1368.27,"endTime":1369.71,"body":"you were. Right."},{"speaker":"Paul J Daly","startTime":1369.8,"endTime":1372.17,"body":"It's I think what"},{"speaker":"Paul J Daly","startTime":1369.8,"endTime":1372.17,"body":"came up in that interview is"},{"speaker":"Paul J Daly","startTime":1372.2,"endTime":1376.7,"body":"rarely rarely talked about. It's"},{"speaker":"Paul J Daly","startTime":1372.2,"endTime":1376.7,"body":"like the the seeds of this,"},{"speaker":"Paul J Daly","startTime":1376.7,"endTime":1379.46,"body":"Michael, you said it have been"},{"speaker":"Paul J Daly","startTime":1376.7,"endTime":1379.46,"body":"like, if you're paying"},{"speaker":"Paul J Daly","startTime":1379.46,"endTime":1382.1,"body":"attention. You've seen it"},{"speaker":"Paul J Daly","startTime":1379.46,"endTime":1382.1,"body":"coming. seen it coming. You've"},{"speaker":"Paul J Daly","startTime":1382.1,"endTime":1384.59,"body":"seen it coming. But I mean,"},{"speaker":"Paul J Daly","startTime":1382.1,"endTime":1384.59,"body":"obviously now the momentum is"},{"speaker":"Paul J Daly","startTime":1384.59,"endTime":1386.87,"body":"picking up. That's still"},{"speaker":"Paul J Daly","startTime":1384.59,"endTime":1386.87,"body":"happening."},{"speaker":"Kyle Mountsier","startTime":1388.31,"endTime":1391.13,"body":"What was the"},{"speaker":"Kyle Mountsier","startTime":1388.31,"endTime":1391.13,"body":"shirt title that that? That he"},{"speaker":"Kyle Mountsier","startTime":1391.13,"endTime":1396.62,"body":"gave us about AI? Now I lost it."},{"speaker":"Kyle Mountsier","startTime":1391.13,"endTime":1396.62,"body":"Oh, my goodness. What am I doing"},{"speaker":"Kyle Mountsier","startTime":1396.65,"endTime":1403.94,"body":"there? Oh, it's not it's it's"},{"speaker":"Kyle Mountsier","startTime":1396.65,"endTime":1403.94,"body":"it's a tool, not a solution."},{"speaker":"Kyle Mountsier","startTime":1404.0,"endTime":1404.69,"body":"It's not"},{"speaker":"Paul J Daly","startTime":1404.69,"endTime":1407.0,"body":"a solution. Oh,"},{"speaker":"Paul J Daly","startTime":1404.69,"endTime":1407.0,"body":"gosh, I'm gonna be wearing that"},{"speaker":"Paul J Daly","startTime":1407.0,"endTime":1408.05,"body":"don't be a tool."},{"speaker":"Michael Cirillo","startTime":1408.8,"endTime":1409.07,"body":"Don't"},{"speaker":"Kyle Mountsier","startTime":1409.07,"endTime":1413.18,"body":"be a tool shirt."},{"speaker":"Kyle Mountsier","startTime":1409.07,"endTime":1413.18,"body":"Right from 1993. Right. And I"},{"speaker":"Kyle Mountsier","startTime":1413.18,"endTime":1416.33,"body":"think that that's really key for"},{"speaker":"Kyle Mountsier","startTime":1413.18,"endTime":1416.33,"body":"us to think about as an industry"},{"speaker":"Kyle Mountsier","startTime":1416.33,"endTime":1422.69,"body":"just an end with any net new"},{"speaker":"Kyle Mountsier","startTime":1416.33,"endTime":1422.69,"body":"tool, instead of just believing"},{"speaker":"Kyle Mountsier","startTime":1422.69,"endTime":1426.29,"body":"that they're the silver bullet"},{"speaker":"Kyle Mountsier","startTime":1422.69,"endTime":1426.29,"body":"solution, like, oh, AI can solve"},{"speaker":"Kyle Mountsier","startTime":1426.29,"endTime":1430.37,"body":"everything. Oh, if I had a CDP?"},{"speaker":"Kyle Mountsier","startTime":1426.29,"endTime":1430.37,"body":"I'd be good. Yeah. Oh, if time"},{"speaker":"Kyle Mountsier","startTime":1430.37,"endTime":1432.26,"body":"on whatever x is,"},{"speaker":"Paul J Daly","startTime":1432.29,"endTime":1433.76,"body":"oh my gosh,"},{"speaker":"Paul J Daly","startTime":1432.29,"endTime":1433.76,"body":"remember, just like a couple"},{"speaker":"Paul J Daly","startTime":1433.76,"endTime":1436.43,"body":"years ago. It's like I have"},{"speaker":"Paul J Daly","startTime":1433.76,"endTime":1436.43,"body":"digital retailing on my website."},{"speaker":"Paul J Daly","startTime":1436.61,"endTime":1437.87,"body":"Solved. Right?"},{"speaker":"Kyle Mountsier","startTime":1437.87,"endTime":1440.9,"body":"Yeah, no, it's a"},{"speaker":"Kyle Mountsier","startTime":1437.87,"endTime":1440.9,"body":"tool that humans implement in"},{"speaker":"Kyle Mountsier","startTime":1440.9,"endTime":1444.23,"body":"order to create the solution to"},{"speaker":"Kyle Mountsier","startTime":1440.9,"endTime":1444.23,"body":"have betterness guy and build"},{"speaker":"Kyle Mountsier","startTime":1444.23,"endTime":1445.01,"body":"systems around"},{"speaker":"Michael Cirillo","startTime":1445.01,"endTime":1447.59,"body":"why this is why"},{"speaker":"Michael Cirillo","startTime":1445.01,"endTime":1447.59,"body":"I asked the question about"},{"speaker":"Michael Cirillo","startTime":1447.59,"endTime":1449.33,"body":"people paying attention because"},{"speaker":"Michael Cirillo","startTime":1447.59,"endTime":1449.33,"body":"like,"},{"speaker":"Michael Cirillo","startTime":1450.77,"endTime":1455.96,"body":"Google's existed for how many"},{"speaker":"Michael Cirillo","startTime":1450.77,"endTime":1455.96,"body":"years now? Let's just say 3025 I"},{"speaker":"Michael Cirillo","startTime":1455.96,"endTime":1461.24,"body":"don't know, whatever it is. 20."},{"speaker":"Michael Cirillo","startTime":1455.96,"endTime":1461.24,"body":"So fast forward to today, when"},{"speaker":"Michael Cirillo","startTime":1461.3,"endTime":1465.98,"body":"we've even made it a verb. You"},{"speaker":"Michael Cirillo","startTime":1461.3,"endTime":1465.98,"body":"know, Google, you know, just"},{"speaker":"Michael Cirillo","startTime":1465.98,"endTime":1472.25,"body":"Google it right? How many people"},{"speaker":"Michael Cirillo","startTime":1465.98,"endTime":1472.25,"body":"on mass still don't know how to"},{"speaker":"Michael Cirillo","startTime":1472.25,"endTime":1476.27,"body":"use Google effectively enough."},{"speaker":"Michael Cirillo","startTime":1472.25,"endTime":1476.27,"body":"And are just like, that's what"},{"speaker":"Michael Cirillo","startTime":1476.48,"endTime":1479.6,"body":"that's what I think about with"},{"speaker":"Michael Cirillo","startTime":1476.48,"endTime":1479.6,"body":"AI. I'm like, Well, I look at my"},{"speaker":"Michael Cirillo","startTime":1479.63,"endTime":1483.98,"body":"my in laws, like my mother in"},{"speaker":"Michael Cirillo","startTime":1479.63,"endTime":1483.98,"body":"law. Bless her heart still"},{"speaker":"Michael Cirillo","startTime":1483.98,"endTime":1487.19,"body":"believes that if she does not"},{"speaker":"Michael Cirillo","startTime":1483.98,"endTime":1487.19,"body":"specifically click the Sign Out"},{"speaker":"Michael Cirillo","startTime":1487.19,"endTime":1491.03,"body":"button on her Yahoo mail"},{"speaker":"Michael Cirillo","startTime":1487.19,"endTime":1491.03,"body":"account, that her emails will"},{"speaker":"Michael Cirillo","startTime":1491.03,"endTime":1493.25,"body":"seep out into the ether. You"},{"speaker":"Paul J Daly","startTime":1493.25,"endTime":1495.59,"body":"know, bless her"},{"speaker":"Paul J Daly","startTime":1493.25,"endTime":1495.59,"body":"heart means when you live in the"},{"speaker":"Paul J Daly","startTime":1495.59,"endTime":1496.49,"body":"south, yeah."},{"speaker":"Michael Cirillo","startTime":1499.16,"endTime":1500.75,"body":"She doesn't"},{"speaker":"Michael Cirillo","startTime":1499.16,"endTime":1500.75,"body":"live Send of this, they don't"},{"speaker":"Michael Cirillo","startTime":1500.99,"endTime":1501.32,"body":"listen"},{"speaker":"Kyle Mountsier","startTime":1501.32,"endTime":1503.6,"body":"to the pod good."},{"speaker":"Kyle Mountsier","startTime":1501.32,"endTime":1503.6,"body":"Okay, we're fine, we're fine."},{"speaker":"Kyle Mountsier","startTime":1503.9,"endTime":1504.32,"body":"Like,"},{"speaker":"Michael Cirillo","startTime":1504.77,"endTime":1507.8,"body":"will there come"},{"speaker":"Michael Cirillo","startTime":1504.77,"endTime":1507.8,"body":"a time where certain people may"},{"speaker":"Michael Cirillo","startTime":1507.8,"endTime":1511.73,"body":"be our age demo? Paul, will age"},{"speaker":"Michael Cirillo","startTime":1507.8,"endTime":1511.73,"body":"out of all of this and just be"},{"speaker":"Michael Cirillo","startTime":1511.73,"endTime":1513.53,"body":"like, who cares? I don't even"},{"speaker":"Michael Cirillo","startTime":1511.73,"endTime":1513.53,"body":"care what's going on in the"},{"speaker":"Michael Cirillo","startTime":1513.53,"endTime":1516.41,"body":"world. I just want to read the"},{"speaker":"Michael Cirillo","startTime":1513.53,"endTime":1516.41,"body":"newspaper. No,"},{"speaker":"Paul J Daly","startTime":1516.47,"endTime":1519.11,"body":"I still I don't I"},{"speaker":"Paul J Daly","startTime":1516.47,"endTime":1519.11,"body":"don't. I don't want to read the"},{"speaker":"Paul J Daly","startTime":1519.11,"endTime":1522.89,"body":"newspaper that I want to age out"},{"speaker":"Paul J Daly","startTime":1519.11,"endTime":1522.89,"body":"of having to read the newspaper"},{"speaker":"Paul J Daly","startTime":1522.92,"endTime":1527.93,"body":"at all. Right there. I want to"},{"speaker":"Paul J Daly","startTime":1522.92,"endTime":1527.93,"body":"start every day just like we"},{"speaker":"Paul J Daly","startTime":1527.93,"endTime":1531.56,"body":"started this podcast with a"},{"speaker":"Paul J Daly","startTime":1527.93,"endTime":1531.56,"body":"guitar and some writing some"},{"speaker":"Paul J Daly","startTime":1531.56,"endTime":1533.87,"body":"songs for our company. jangles"},{"speaker":"Michael Cirillo","startTime":1534.86,"endTime":1536.93,"body":"company Yeah,"},{"speaker":"Michael Cirillo","startTime":1534.86,"endTime":1536.93,"body":"goes you know, what never ceases"},{"speaker":"Michael Cirillo","startTime":1536.93,"endTime":1540.47,"body":"to amaze me, though, is just how"},{"speaker":"Michael Cirillo","startTime":1536.93,"endTime":1540.47,"body":"much innovation is happening in"},{"speaker":"Michael Cirillo","startTime":1540.47,"endTime":1542.96,"body":"the automotive industry. I know"},{"speaker":"Michael Cirillo","startTime":1540.47,"endTime":1542.96,"body":"sometimes when you get a bad"},{"speaker":"Michael Cirillo","startTime":1542.96,"endTime":1544.97,"body":"rap, and we're like, oh, no,"},{"speaker":"Michael Cirillo","startTime":1542.96,"endTime":1544.97,"body":"we're behind the times and this"},{"speaker":"Michael Cirillo","startTime":1544.97,"endTime":1547.34,"body":"and that, when you really pull"},{"speaker":"Michael Cirillo","startTime":1544.97,"endTime":1547.34,"body":"out, you look at a company like"},{"speaker":"Michael Cirillo","startTime":1547.34,"endTime":1551.81,"body":"go boo goo or many of the"},{"speaker":"Michael Cirillo","startTime":1547.34,"endTime":1551.81,"body":"others. Like we're at the"},{"speaker":"Michael Cirillo","startTime":1551.9,"endTime":1555.05,"body":"forefront of a lot of"},{"speaker":"Michael Cirillo","startTime":1551.9,"endTime":1555.05,"body":"innovation. And I think a lot of"},{"speaker":"Michael Cirillo","startTime":1555.05,"endTime":1560.18,"body":"industries are actually looking"},{"speaker":"Michael Cirillo","startTime":1555.05,"endTime":1560.18,"body":"inward to ours. So with all that"},{"speaker":"Michael Cirillo","startTime":1560.18,"endTime":1564.35,"body":"line, hey, hope you guys enjoyed"},{"speaker":"Michael Cirillo","startTime":1560.18,"endTime":1564.35,"body":"this episode with Brad. If"},{"speaker":"Michael Cirillo","startTime":1564.38,"endTime":1568.37,"body":"you're listening to this before"},{"speaker":"Michael Cirillo","startTime":1564.38,"endTime":1568.37,"body":"ASOTU CON, it's not too late"},{"speaker":"Michael Cirillo","startTime":1568.4,"endTime":1571.28,"body":"dope, just saying it's not too"},{"speaker":"Michael Cirillo","startTime":1568.4,"endTime":1571.28,"body":"late. You a ticket at the door?"},{"speaker":"Michael Cirillo","startTime":1571.55,"endTime":1576.14,"body":"Yeah. Hey, hotel rooms selling"},{"speaker":"Michael Cirillo","startTime":1571.55,"endTime":1576.14,"body":"out fast. Over what do we have"},{"speaker":"Michael Cirillo","startTime":1576.14,"endTime":1582.86,"body":"now? 100 speakers, close 99."},{"speaker":"Michael Cirillo","startTime":1576.14,"endTime":1582.86,"body":"Thinkers, panelists, subject"},{"speaker":"Michael Cirillo","startTime":1582.86,"endTime":1586.91,"body":"matter experts. Ever heard of"},{"speaker":"Michael Cirillo","startTime":1582.86,"endTime":1586.91,"body":"the book, unreasonable"},{"speaker":"Michael Cirillo","startTime":1586.91,"endTime":1592.07,"body":"hospitality will be there like"},{"speaker":"Michael Cirillo","startTime":1586.91,"endTime":1592.07,"body":"over that that is worth the"},{"speaker":"Michael Cirillo","startTime":1592.07,"endTime":1595.22,"body":"price of admission alone. Go to"},{"speaker":"Michael Cirillo","startTime":1592.07,"endTime":1595.22,"body":"ASOTU con.com. Grab your"},{"speaker":"Michael Cirillo","startTime":1595.22,"endTime":1597.11,"body":"tickets, we'd love to see you"},{"speaker":"Michael Cirillo","startTime":1595.22,"endTime":1597.11,"body":"there. If you're listening in"},{"speaker":"Michael Cirillo","startTime":1597.11,"endTime":1602.03,"body":"the future. Oh, ma Oh, hope we"},{"speaker":"Michael Cirillo","startTime":1597.11,"endTime":1602.03,"body":"see you at the next one."},{"speaker":"Michael Cirillo","startTime":1602.03,"endTime":1606.14,"body":"Whenever it is. In the future,"},{"speaker":"Michael Cirillo","startTime":1602.03,"endTime":1606.14,"body":"you might be listening in 2016"},{"speaker":"Michael Cirillo","startTime":1606.14,"endTime":1609.59,"body":"May 2025. Just roll in on a"},{"speaker":"Michael Cirillo","startTime":1606.14,"endTime":1609.59,"body":"scooter just circle"},{"speaker":"Paul J Daly","startTime":1609.59,"endTime":1612.92,"body":"the middle part of"},{"speaker":"Paul J Daly","startTime":1609.59,"endTime":1612.92,"body":"May, whatever year you're in,"},{"speaker":"Paul J Daly","startTime":1612.95,"endTime":1614.99,"body":"it'd be like that's when ASOTU"},{"speaker":"Paul J Daly","startTime":1612.95,"endTime":1614.99,"body":"CON is going to happen when we"},{"speaker":"Paul J Daly","startTime":1614.99,"endTime":1615.65,"body":"block it off."},{"speaker":"Michael Cirillo","startTime":1616.07,"endTime":1617.63,"body":"But you can"},{"speaker":"Michael Cirillo","startTime":1616.07,"endTime":1617.63,"body":"tell we're super excited, super"},{"speaker":"Michael Cirillo","startTime":1617.63,"endTime":1619.88,"body":"passionate about it. We're"},{"speaker":"Michael Cirillo","startTime":1617.63,"endTime":1619.88,"body":"digging into a lot of topics"},{"speaker":"Michael Cirillo","startTime":1619.88,"endTime":1624.26,"body":"that are going to help you"},{"speaker":"Michael Cirillo","startTime":1619.88,"endTime":1624.26,"body":"dominate through the next 1824"},{"speaker":"Michael Cirillo","startTime":1624.68,"endTime":1627.86,"body":"to 48 months, especially through"},{"speaker":"Michael Cirillo","startTime":1624.68,"endTime":1627.86,"body":"all the volatility of the"},{"speaker":"Michael Cirillo","startTime":1627.86,"endTime":1630.38,"body":"market. Don't do it alone."},{"speaker":"Michael Cirillo","startTime":1627.86,"endTime":1630.38,"body":"There's no reason you should be"},{"speaker":"Michael Cirillo","startTime":1630.38,"endTime":1633.05,"body":"doing it alone. Get in the room"},{"speaker":"Michael Cirillo","startTime":1630.38,"endTime":1633.05,"body":"where we are coming up with"},{"speaker":"Michael Cirillo","startTime":1633.05,"endTime":1635.9,"body":"active solutions. Hope to see"},{"speaker":"Michael Cirillo","startTime":1633.05,"endTime":1635.9,"body":"you there. So to con and on"},{"speaker":"Michael Cirillo","startTime":1635.9,"endTime":1638.06,"body":"behalf of myself, Michael"},{"speaker":"Michael Cirillo","startTime":1635.9,"endTime":1638.06,"body":"Cirillo, Paul J. Daly Kyle"},{"speaker":"Michael Cirillo","startTime":1638.06,"endTime":1641.87,"body":"Mountsier. Thanks for watching"},{"speaker":"Michael Cirillo","startTime":1638.06,"endTime":1641.87,"body":"Auto Collabs."},{"speaker":"Unknown","startTime":1644.27,"endTime":1647.72,"body":"Sign up for our free"},{"speaker":"Unknown","startTime":1644.27,"endTime":1647.72,"body":"and fun to read daily email for"},{"speaker":"Unknown","startTime":1647.72,"endTime":1651.53,"body":"a free shot of relevant news in"},{"speaker":"Unknown","startTime":1647.72,"endTime":1651.53,"body":"automotive, retail media and pop"},{"speaker":"Unknown","startTime":1651.53,"endTime":1656.66,"body":"culture. You can get it"},{"speaker":"Unknown","startTime":1651.53,"endTime":1656.66,"body":"now@asotu.com That's ASOTU.com"},{"speaker":"Unknown","startTime":1657.14,"endTime":1660.68,"body":"If you love this podcast, please"},{"speaker":"Unknown","startTime":1657.14,"endTime":1660.68,"body":"leave us a review and share it"},{"speaker":"Unknown","startTime":1660.68,"endTime":1663.71,"body":"with a friend. Thanks again for"},{"speaker":"Unknown","startTime":1660.68,"endTime":1663.71,"body":"listening. We'll see you next"},{"speaker":"Unknown","startTime":1663.71,"endTime":1663.89,"body":"time."},{"speaker":"Unknown","startTime":1675.35,"endTime":1680.63,"body":"Welcome to Annika Are we"},{"speaker":"Unknown","startTime":1675.35,"endTime":1680.63,"body":"recording"}]}