{"version":"1.0.0","segments":[{"speaker":"Paul J Daly","startTime":0.0,"endTime":0.9,"body":"So Michael,"},{"speaker":"Unknown","startTime":3.36,"endTime":6.06,"body":"yeah, just says he"},{"speaker":"Unknown","startTime":3.36,"endTime":6.06,"body":"doesn't"},{"speaker":"Paul J Daly","startTime":6.06,"endTime":7.92,"body":"even know what I'm"},{"speaker":"Paul J Daly","startTime":6.06,"endTime":7.92,"body":"gonna ask. He's like, I don't"},{"speaker":"Paul J Daly","startTime":7.92,"endTime":8.46,"body":"want to hear"},{"speaker":"Unknown","startTime":14.1,"endTime":16.08,"body":"it. This is Auto"},{"speaker":"Unknown","startTime":14.1,"endTime":16.08,"body":"Collabs. I"},{"speaker":"Unknown","startTime":16.08,"endTime":18.96,"body":"don't know. I'm nervous. So"},{"speaker":"Unknown","startTime":16.08,"endTime":18.96,"body":"there's"},{"speaker":"Paul J Daly","startTime":18.96,"endTime":21.2,"body":"literally a porta"},{"speaker":"Paul J Daly","startTime":18.96,"endTime":21.2,"body":"potty across from my window."},{"speaker":"Paul J Daly","startTime":21.2,"endTime":21.56,"body":"Now,"},{"speaker":"Kyle Mountsier","startTime":23.36,"endTime":25.58,"body":"are you still on"},{"speaker":"Kyle Mountsier","startTime":23.36,"endTime":25.58,"body":"this Porta Potty thing? No, I"},{"speaker":"Kyle Mountsier","startTime":25.58,"endTime":26.48,"body":"actually, I"},{"speaker":"Paul J Daly","startTime":26.48,"endTime":30.74,"body":"actually, like, I"},{"speaker":"Paul J Daly","startTime":26.48,"endTime":30.74,"body":"started recording, like, the"},{"speaker":"Paul J Daly","startTime":30.86,"endTime":34.04,"body":"video where I kicked the door"},{"speaker":"Paul J Daly","startTime":30.86,"endTime":34.04,"body":"open and I come out and I say"},{"speaker":"Paul J Daly","startTime":34.04,"endTime":37.34,"body":"something clever. I can't"},{"speaker":"Paul J Daly","startTime":34.04,"endTime":37.34,"body":"remember what I said, and I"},{"speaker":"Paul J Daly","startTime":37.34,"endTime":39.56,"body":"don't know where the footage is,"},{"speaker":"Paul J Daly","startTime":37.34,"endTime":39.56,"body":"but I bet it's gonna be awesome"},{"speaker":"Paul J Daly","startTime":39.56,"endTime":40.24,"body":"if I find it."},{"speaker":"Kyle Mountsier","startTime":41.74,"endTime":43.9,"body":"That's, that's"},{"speaker":"Kyle Mountsier","startTime":41.74,"endTime":43.9,"body":"really, that's the whole story."},{"speaker":"Paul J Daly","startTime":43.9,"endTime":46.48,"body":"That's the whole"},{"speaker":"Paul J Daly","startTime":43.9,"endTime":46.48,"body":"story. I wanted to be excited"},{"speaker":"Paul J Daly","startTime":46.48,"endTime":49.12,"body":"about it and be like, oh, you"},{"speaker":"Paul J Daly","startTime":46.48,"endTime":49.12,"body":"know what? That reminds"},{"speaker":"Kyle Mountsier","startTime":49.12,"endTime":51.88,"body":"me of a porta"},{"speaker":"Kyle Mountsier","startTime":49.12,"endTime":51.88,"body":"potty time that I kicked in the"},{"speaker":"Kyle Mountsier","startTime":51.88,"endTime":55.0,"body":"Porta Potty door. It was"},{"speaker":"Kyle Mountsier","startTime":51.88,"endTime":55.0,"body":"awesome, dude. There was, there"},{"speaker":"Kyle Mountsier","startTime":55.0,"endTime":55.12,"body":"were"},{"speaker":"Paul J Daly","startTime":55.12,"endTime":57.28,"body":"some antics going"},{"speaker":"Paul J Daly","startTime":55.12,"endTime":57.28,"body":"on with porta potties when you"},{"speaker":"Paul J Daly","startTime":57.28,"endTime":58.18,"body":"were in college. Speaking"},{"speaker":"Michael Cirillo","startTime":58.18,"endTime":59.62,"body":"of porta"},{"speaker":"Michael Cirillo","startTime":58.18,"endTime":59.62,"body":"potties, you know, one day,"},{"speaker":"Michael Cirillo","startTime":59.8,"endTime":64.26,"body":"Where's he gonna take this one,"},{"speaker":"Michael Cirillo","startTime":59.8,"endTime":64.26,"body":"one time I was in an office, and"},{"speaker":"Michael Cirillo","startTime":64.26,"endTime":67.56,"body":"both we had, you know, every"},{"speaker":"Michael Cirillo","startTime":64.26,"endTime":67.56,"body":"office has one of those people"},{"speaker":"Michael Cirillo","startTime":67.56,"endTime":70.2,"body":"that you're like, how do you get"},{"speaker":"Michael Cirillo","startTime":67.56,"endTime":70.2,"body":"any work done when you're in the"},{"speaker":"Michael Cirillo","startTime":70.2,"endTime":73.02,"body":"bathroom for like, seven hours"},{"speaker":"Michael Cirillo","startTime":70.2,"endTime":73.02,"body":"of a day, right? We had one of"},{"speaker":"Michael Cirillo","startTime":73.02,"endTime":75.66,"body":"those scenarios, and I had to go"},{"speaker":"Michael Cirillo","startTime":73.02,"endTime":75.66,"body":"to the bathroom so bad. So I"},{"speaker":"Michael Cirillo","startTime":75.66,"endTime":79.8,"body":"full on committed to getting in"},{"speaker":"Michael Cirillo","startTime":75.66,"endTime":79.8,"body":"my truck and driving back to my"},{"speaker":"Michael Cirillo","startTime":79.8,"endTime":84.2,"body":"house, and my car broke down on"},{"speaker":"Michael Cirillo","startTime":79.8,"endTime":84.2,"body":"the way home. Oh no,"},{"speaker":"Paul J Daly","startTime":84.5,"endTime":86.42,"body":"guys, that's a bad"},{"speaker":"Paul J Daly","startTime":84.5,"endTime":86.42,"body":"one."},{"speaker":"Michael Cirillo","startTime":87.5,"endTime":89.66,"body":"I'm waiting for"},{"speaker":"Michael Cirillo","startTime":87.5,"endTime":89.66,"body":"the segue like I'm just trying"},{"speaker":"Michael Cirillo","startTime":89.66,"endTime":93.5,"body":"to feed material to Kyle. JpT,"},{"speaker":"Michael Cirillo","startTime":89.66,"endTime":93.5,"body":"Kyle, and I'm like, what is I"},{"speaker":"Michael Cirillo","startTime":93.5,"endTime":93.74,"body":"have"},{"speaker":"Paul J Daly","startTime":93.74,"endTime":96.08,"body":"another story that"},{"speaker":"Paul J Daly","startTime":93.74,"endTime":96.08,"body":"I mean, if he has one, I have"},{"speaker":"Paul J Daly","startTime":96.08,"endTime":98.66,"body":"another one that can attack. I'm"},{"speaker":"Paul J Daly","startTime":96.08,"endTime":98.66,"body":"like, I don't think we should"},{"speaker":"Paul J Daly","startTime":98.66,"endTime":100.96,"body":"keep tagging on Porta Potty"},{"speaker":"Paul J Daly","startTime":98.66,"endTime":100.96,"body":"stories. Well this, I think"},{"speaker":"Paul J Daly","startTime":100.96,"endTime":104.68,"body":"porta potty, this is a regular"},{"speaker":"Paul J Daly","startTime":100.96,"endTime":104.68,"body":"bathroom story. Oh no, my office"},{"speaker":"Paul J Daly","startTime":104.68,"endTime":107.26,"body":"in the last building we were at,"},{"speaker":"Paul J Daly","startTime":104.68,"endTime":107.26,"body":"I wasn't even thinking this"},{"speaker":"Paul J Daly","startTime":107.26,"endTime":111.4,"body":"through, but it was across from"},{"speaker":"Paul J Daly","startTime":107.26,"endTime":111.4,"body":"the bathrooms, right? And so,"},{"speaker":"Paul J Daly","startTime":111.4,"endTime":114.82,"body":"like, that's a problem. I kept"},{"speaker":"Paul J Daly","startTime":111.4,"endTime":114.82,"body":"my door shut a lot, but the real"},{"speaker":"Paul J Daly","startTime":114.82,"endTime":117.7,"body":"deal is that I had to move my"},{"speaker":"Paul J Daly","startTime":114.82,"endTime":117.7,"body":"desk to the other side of the"},{"speaker":"Paul J Daly","startTime":117.7,"endTime":120.1,"body":"office because it was really"},{"speaker":"Paul J Daly","startTime":117.7,"endTime":120.1,"body":"weird when people are going,"},{"speaker":"Paul J Daly","startTime":120.1,"endTime":123.78,"body":"like, I could make eye contact,"},{"speaker":"Paul J Daly","startTime":120.1,"endTime":123.78,"body":"right? And so I was like, Hey,"},{"speaker":"Kyle Mountsier","startTime":123.78,"endTime":126.24,"body":"we're going in"},{"speaker":"Kyle Mountsier","startTime":123.78,"endTime":126.24,"body":"and out. Yeah, speaking of"},{"speaker":"Kyle Mountsier","startTime":126.24,"endTime":129.54,"body":"offices that are normally across"},{"speaker":"Kyle Mountsier","startTime":126.24,"endTime":129.54,"body":"from the bathroom, oh, that's a"},{"speaker":"Kyle Mountsier","startTime":129.54,"endTime":134.4,"body":"great way, actually, right?"},{"speaker":"Kyle Mountsier","startTime":129.54,"endTime":134.4,"body":"Because normally down the hall,"},{"speaker":"Kyle Mountsier","startTime":134.58,"endTime":139.8,"body":"back to the right, then across"},{"speaker":"Kyle Mountsier","startTime":134.58,"endTime":139.8,"body":"in the bathroom. Talking to Rudy"},{"speaker":"Kyle Mountsier","startTime":139.8,"endTime":144.26,"body":"today, he's a storied F and i"},{"speaker":"Kyle Mountsier","startTime":139.8,"endTime":144.26,"body":"Manager in the auto industry."},{"speaker":"Kyle Mountsier","startTime":144.26,"endTime":148.16,"body":"Now works with comply auto after"},{"speaker":"Kyle Mountsier","startTime":144.26,"endTime":148.16,"body":"being with Galpin for so long,"},{"speaker":"Kyle Mountsier","startTime":148.16,"endTime":150.8,"body":"and I'm excited to hear his"},{"speaker":"Kyle Mountsier","startTime":148.16,"endTime":150.8,"body":"stories. Because, you know,"},{"speaker":"Kyle Mountsier","startTime":150.8,"endTime":153.14,"body":"like, if someone's been in the"},{"speaker":"Kyle Mountsier","startTime":150.8,"endTime":153.14,"body":"business for a while, and they"},{"speaker":"Kyle Mountsier","startTime":153.14,"endTime":157.58,"body":"were anywhere around the F and I"},{"speaker":"Kyle Mountsier","startTime":153.14,"endTime":157.58,"body":"office, like they know about our"},{"speaker":"Kyle Mountsier","startTime":157.58,"endTime":161.32,"body":"business, they've seen stuff"},{"speaker":"Kyle Mountsier","startTime":157.58,"endTime":161.32,"body":"with the band the ugly that"},{"speaker":"Kyle Mountsier","startTime":161.32,"endTime":163.96,"body":"we're not going to keep talking"},{"speaker":"Kyle Mountsier","startTime":161.32,"endTime":163.96,"body":"about porta potties, but we will"},{"speaker":"Kyle Mountsier","startTime":163.96,"endTime":166.48,"body":"probably talk a lot about F and"},{"speaker":"Kyle Mountsier","startTime":163.96,"endTime":166.48,"body":"I and the stories in the car"},{"speaker":"Kyle Mountsier","startTime":166.48,"endTime":173.02,"body":"business. We hope you enjoy this"},{"speaker":"Kyle Mountsier","startTime":166.48,"endTime":173.02,"body":"conversation with Rudy. All"},{"speaker":"Kyle Mountsier","startTime":173.02,"endTime":176.8,"body":"right, we got Andy, Rudy Graff"},{"speaker":"Kyle Mountsier","startTime":173.02,"endTime":176.8,"body":"and I said that on on purpose,"},{"speaker":"Kyle Mountsier","startTime":176.8,"endTime":179.56,"body":"because my first question is,"},{"speaker":"Kyle Mountsier","startTime":176.8,"endTime":179.56,"body":"you know what I gotta ask? We"},{"speaker":"Kyle Mountsier","startTime":179.56,"endTime":182.28,"body":"gotta know, how'd you get the"},{"speaker":"Kyle Mountsier","startTime":179.56,"endTime":182.28,"body":"name Rudy boss? Well,"},{"speaker":"Andy Graff","startTime":182.28,"endTime":185.76,"body":"that's my F and I"},{"speaker":"Andy Graff","startTime":182.28,"endTime":185.76,"body":"character. That's when I get"},{"speaker":"Andy Graff","startTime":185.76,"endTime":189.78,"body":"into a form work in the F and I"},{"speaker":"Andy Graff","startTime":185.76,"endTime":189.78,"body":"office, really,"},{"speaker":"Paul J Daly","startTime":190.02,"endTime":191.28,"body":"yeah, yeah."},{"speaker":"Kyle Mountsier","startTime":192.24,"endTime":195.84,"body":"Was that like,"},{"speaker":"Kyle Mountsier","startTime":192.24,"endTime":195.84,"body":"that was like, a crew? Did"},{"speaker":"Kyle Mountsier","startTime":195.84,"endTime":197.76,"body":"someone name you, or did you"},{"speaker":"Kyle Mountsier","startTime":195.84,"endTime":197.76,"body":"name yourself?"},{"speaker":"Andy Graff","startTime":197.76,"endTime":199.68,"body":"No, it's a little"},{"speaker":"Andy Graff","startTime":197.76,"endTime":199.68,"body":"bit of a joke. It just stuck"},{"speaker":"Andy Graff","startTime":199.68,"endTime":203.24,"body":"with me all these years. So"},{"speaker":"Andy Graff","startTime":199.68,"endTime":203.24,"body":"years later, they called me that"},{"speaker":"Andy Graff","startTime":203.42,"endTime":207.14,"body":"I think may have been I started"},{"speaker":"Andy Graff","startTime":203.42,"endTime":207.14,"body":"so long ago in the business, and"},{"speaker":"Andy Graff","startTime":207.14,"endTime":210.68,"body":"it was like, back then, it was a"},{"speaker":"Andy Graff","startTime":207.14,"endTime":210.68,"body":"little bit of the Wild West in F"},{"speaker":"Andy Graff","startTime":210.68,"endTime":213.14,"body":"and I. And so sometimes maybe"},{"speaker":"Andy Graff","startTime":210.68,"endTime":213.14,"body":"you kind of want to keep your"},{"speaker":"Andy Graff","startTime":213.14,"endTime":215.18,"body":"head down, and maybe, you know,"},{"speaker":"Andy Graff","startTime":213.14,"endTime":215.18,"body":"you didn't want to let the"},{"speaker":"Andy Graff","startTime":215.18,"endTime":218.06,"body":"customer know what your real"},{"speaker":"Andy Graff","startTime":215.18,"endTime":218.06,"body":"name was, in case there was a"},{"speaker":"Andy Graff","startTime":218.06,"endTime":221.5,"body":"little boomeranging back. Oh"},{"speaker":"Andy Graff","startTime":218.06,"endTime":221.5,"body":"boy. So maybe if they ask for"},{"speaker":"Andy Graff","startTime":221.5,"endTime":225.28,"body":"Rudy, as opposed to Andy, they"},{"speaker":"Andy Graff","startTime":221.5,"endTime":225.28,"body":"would be like, Hey, where's"},{"speaker":"Andy Graff","startTime":225.34,"endTime":226.48,"body":"Rudy? Who's Rudy?"},{"speaker":"Paul J Daly","startTime":229.3,"endTime":231.16,"body":"Wow, that's a"},{"speaker":"Paul J Daly","startTime":229.3,"endTime":231.16,"body":"blast."},{"speaker":"Kyle Mountsier","startTime":231.94,"endTime":233.68,"body":"That means"},{"speaker":"Kyle Mountsier","startTime":231.94,"endTime":233.68,"body":"you've been in the business a"},{"speaker":"Kyle Mountsier","startTime":233.68,"endTime":236.98,"body":"hot minute. Take us back. Like,"},{"speaker":"Kyle Mountsier","startTime":233.68,"endTime":236.98,"body":"What? What? What did getting"},{"speaker":"Kyle Mountsier","startTime":236.98,"endTime":240.42,"body":"into this business look like?"},{"speaker":"Kyle Mountsier","startTime":236.98,"endTime":240.42,"body":"Because sounds like you. You've"},{"speaker":"Kyle Mountsier","startTime":240.42,"endTime":243.42,"body":"seen, you've seen it all,"},{"speaker":"Kyle Mountsier","startTime":240.42,"endTime":243.42,"body":"because maybe where that where"},{"speaker":"Kyle Mountsier","startTime":243.42,"endTime":245.64,"body":"that heart came from, isn't"},{"speaker":"Kyle Mountsier","startTime":243.42,"endTime":245.64,"body":"where you are now. But where did"},{"speaker":"Andy Graff","startTime":245.64,"endTime":247.44,"body":"this? Oh, man, it"},{"speaker":"Andy Graff","startTime":245.64,"endTime":247.44,"body":"started a long time ago. I"},{"speaker":"Andy Graff","startTime":247.62,"endTime":250.5,"body":"actually was in real estate, and"},{"speaker":"Andy Graff","startTime":247.62,"endTime":250.5,"body":"if anybody remembers, because"},{"speaker":"Andy Graff","startTime":250.5,"endTime":253.98,"body":"I'm dating myself. And 89 there"},{"speaker":"Andy Graff","startTime":250.5,"endTime":253.98,"body":"was a big real estate recession."},{"speaker":"Andy Graff","startTime":254.28,"endTime":257.04,"body":"So there was an ad in the"},{"speaker":"Andy Graff","startTime":254.28,"endTime":257.04,"body":"newspaper said, train for a"},{"speaker":"Andy Graff","startTime":257.04,"endTime":259.92,"body":"recession proof career in the"},{"speaker":"Andy Graff","startTime":257.04,"endTime":259.92,"body":"automobile business. So I'm"},{"speaker":"Andy Graff","startTime":259.92,"endTime":264.5,"body":"thinking, Okay, it's 1990 let's"},{"speaker":"Andy Graff","startTime":259.92,"endTime":264.5,"body":"go for it. And so I didn't,"},{"speaker":"Andy Graff","startTime":264.74,"endTime":267.74,"body":"never, ever work there. And"},{"speaker":"Andy Graff","startTime":264.74,"endTime":267.74,"body":"right before that, I go to an F"},{"speaker":"Andy Graff","startTime":267.74,"endTime":270.38,"body":"and I office. This is a true"},{"speaker":"Andy Graff","startTime":267.74,"endTime":270.38,"body":"story. So I go with my friend to"},{"speaker":"Andy Graff","startTime":270.38,"endTime":273.5,"body":"go buy a car. This guy's quoting"},{"speaker":"Andy Graff","startTime":270.38,"endTime":273.5,"body":"us a payment. Now, it's a pack"},{"speaker":"Andy Graff","startTime":273.5,"endTime":276.02,"body":"payment. I don't know anything"},{"speaker":"Andy Graff","startTime":273.5,"endTime":276.02,"body":"about it. It's got leg in it, as"},{"speaker":"Andy Graff","startTime":276.02,"endTime":279.2,"body":"they called it, and they're"},{"speaker":"Andy Graff","startTime":276.02,"endTime":279.2,"body":"telling the payments 333 and I'm"},{"speaker":"Andy Graff","startTime":279.2,"endTime":281.8,"body":"pretty good with math, so I'm"},{"speaker":"Andy Graff","startTime":279.2,"endTime":281.8,"body":"telling the guy, it's not 333"},{"speaker":"Andy Graff","startTime":282.22,"endTime":285.4,"body":"it's 300 so we go through the"},{"speaker":"Andy Graff","startTime":282.22,"endTime":285.4,"body":"whole process. We're in F and I,"},{"speaker":"Andy Graff","startTime":285.4,"endTime":288.28,"body":"and I'm challenging the guy. I'm"},{"speaker":"Andy Graff","startTime":285.4,"endTime":288.28,"body":"like, print the damn format. I'm"},{"speaker":"Andy Graff","startTime":288.28,"endTime":292.78,"body":"telling you it's 300 it's not"},{"speaker":"Andy Graff","startTime":288.28,"endTime":292.78,"body":"333 I'm not the second baseman"},{"speaker":"Andy Graff","startTime":292.78,"endTime":295.72,"body":"from hell, right? So the guy's"},{"speaker":"Andy Graff","startTime":292.78,"endTime":295.72,"body":"like, fine. I print the thing"},{"speaker":"Andy Graff","startTime":295.72,"endTime":299.8,"body":"out. Payments, $300 a month. I'm"},{"speaker":"Andy Graff","startTime":295.72,"endTime":299.8,"body":"telling my friend. See, I told"},{"speaker":"Andy Graff","startTime":299.8,"endTime":303.9,"body":"you. It's $300 a month. I'm so"},{"speaker":"Andy Graff","startTime":299.8,"endTime":303.9,"body":"naive. I have no idea what a leg"},{"speaker":"Andy Graff","startTime":303.9,"endTime":306.9,"body":"is. I don't realize that this"},{"speaker":"Andy Graff","startTime":303.9,"endTime":306.9,"body":"payments been packed so they"},{"speaker":"Andy Graff","startTime":306.9,"endTime":309.66,"body":"could sell them product for"},{"speaker":"Andy Graff","startTime":306.9,"endTime":309.66,"body":"like, you know, $10 more, you"},{"speaker":"Andy Graff","startTime":309.66,"endTime":312.84,"body":"get the $6,000 extended service"},{"speaker":"Andy Graff","startTime":309.66,"endTime":312.84,"body":"contract, right? Isn't that a"},{"speaker":"Andy Graff","startTime":312.84,"endTime":316.26,"body":"deal, right? And, you know, even"},{"speaker":"Andy Graff","startTime":312.84,"endTime":316.26,"body":"though math is always the same,"},{"speaker":"Andy Graff","startTime":316.38,"endTime":320.1,"body":"this is how they sold back then"},{"speaker":"Andy Graff","startTime":316.38,"endTime":320.1,"body":"in the early 90s, right? And so"},{"speaker":"Andy Graff","startTime":320.52,"endTime":323.66,"body":"I'm, I'm dumbfounded by the"},{"speaker":"Andy Graff","startTime":320.52,"endTime":323.66,"body":"whole thing, and so putting two"},{"speaker":"Andy Graff","startTime":323.66,"endTime":326.0,"body":"and two together, I'm thinking,"},{"speaker":"Andy Graff","startTime":323.66,"endTime":326.0,"body":"This guy's an idiot. Doesn't"},{"speaker":"Andy Graff","startTime":326.0,"endTime":329.42,"body":"know math. I'm good at math. I"},{"speaker":"Andy Graff","startTime":326.0,"endTime":329.42,"body":"need a new job because I got"},{"speaker":"Andy Graff","startTime":329.42,"endTime":332.24,"body":"blown out of real estate because"},{"speaker":"Andy Graff","startTime":329.42,"endTime":332.24,"body":"the recession. So guess what I'm"},{"speaker":"Andy Graff","startTime":332.24,"endTime":334.4,"body":"going to do? I'm going to train"},{"speaker":"Andy Graff","startTime":332.24,"endTime":334.4,"body":"for recession proof, for a"},{"speaker":"Andy Graff","startTime":334.4,"endTime":338.24,"body":"career being a finance guy in a"},{"speaker":"Andy Graff","startTime":334.4,"endTime":338.24,"body":"car dealership. So I go to the"},{"speaker":"Andy Graff","startTime":338.24,"endTime":340.66,"body":"first interview, the second"},{"speaker":"Andy Graff","startTime":338.24,"endTime":340.66,"body":"interview, they're like, don't"},{"speaker":"Andy Graff","startTime":340.66,"endTime":343.96,"body":"work that way, son, you gotta"},{"speaker":"Andy Graff","startTime":340.66,"endTime":343.96,"body":"work the line, right? You gotta"},{"speaker":"Andy Graff","startTime":343.96,"endTime":347.56,"body":"go sell cars, yeah? And so one"},{"speaker":"Andy Graff","startTime":343.96,"endTime":347.56,"body":"by one, everybody's,"},{"speaker":"Unknown","startTime":347.62,"endTime":348.58,"body":"he's like, it's just"},{"speaker":"Unknown","startTime":347.62,"endTime":348.58,"body":"300"},{"speaker":"Andy Graff","startTime":349.96,"endTime":352.54,"body":"before I knew"},{"speaker":"Andy Graff","startTime":349.96,"endTime":352.54,"body":"anything, right? Yeah, right. So"},{"speaker":"Andy Graff","startTime":352.72,"endTime":355.72,"body":"I finally get my first job. The"},{"speaker":"Andy Graff","startTime":352.72,"endTime":355.72,"body":"guy's like, don't worry, you're,"},{"speaker":"Andy Graff","startTime":355.72,"endTime":359.02,"body":"you know, like the Italian,"},{"speaker":"Andy Graff","startTime":355.72,"endTime":359.02,"body":"don't worry, you'll get the job."},{"speaker":"Andy Graff","startTime":359.02,"endTime":363.18,"body":"Oh, and so I find out, yeah, I'm"},{"speaker":"Andy Graff","startTime":359.02,"endTime":363.18,"body":"not in F and I, I'm on the"},{"speaker":"Andy Graff","startTime":363.18,"endTime":366.9,"body":"phones in F and I, I'm not a"},{"speaker":"Andy Graff","startTime":363.18,"endTime":366.9,"body":"finance guy. I'm cold calling"},{"speaker":"Andy Graff","startTime":366.9,"endTime":369.84,"body":"customers trying to sell product"},{"speaker":"Andy Graff","startTime":366.9,"endTime":369.84,"body":"and get them back in the store."},{"speaker":"Andy Graff","startTime":369.96,"endTime":373.02,"body":"I'm working for the F and I"},{"speaker":"Andy Graff","startTime":369.96,"endTime":373.02,"body":"director, who also moonlights as"},{"speaker":"Andy Graff","startTime":373.02,"endTime":375.84,"body":"the leasing manager. So I'm"},{"speaker":"Andy Graff","startTime":373.02,"endTime":375.84,"body":"calling lease customers trying"},{"speaker":"Andy Graff","startTime":375.84,"endTime":378.9,"body":"to sell product and get him, you"},{"speaker":"Andy Graff","startTime":375.84,"endTime":378.9,"body":"know, to not buy out their cars,"},{"speaker":"Andy Graff","startTime":378.9,"endTime":382.22,"body":"to come back yet. I did that for"},{"speaker":"Andy Graff","startTime":378.9,"endTime":382.22,"body":"like, two years. Finally, I'm"},{"speaker":"Andy Graff","startTime":382.22,"endTime":384.2,"body":"begging and pleading to be a"},{"speaker":"Andy Graff","startTime":382.22,"endTime":384.2,"body":"salesperson at this"},{"speaker":"Andy Graff","startTime":384.2,"endTime":387.5,"body":"organization. And they're like,"},{"speaker":"Andy Graff","startTime":384.2,"endTime":387.5,"body":"you know, son, you can't sell"},{"speaker":"Andy Graff","startTime":387.5,"endTime":389.78,"body":"cars here without experience."},{"speaker":"Andy Graff","startTime":387.5,"endTime":389.78,"body":"I'm like, I've been here for two"},{"speaker":"Andy Graff","startTime":389.78,"endTime":392.06,"body":"years. Like, yeah. And I'm like,"},{"speaker":"Andy Graff","startTime":389.78,"endTime":392.06,"body":"You're telling me, I gotta go"},{"speaker":"Andy Graff","startTime":392.06,"endTime":395.9,"body":"work somewhere else, sell cars"},{"speaker":"Andy Graff","startTime":392.06,"endTime":395.9,"body":"for a year or two and then come"},{"speaker":"Andy Graff","startTime":395.9,"endTime":400.18,"body":"back. And they're like, yep. And"},{"speaker":"Andy Graff","startTime":395.9,"endTime":400.18,"body":"I'm like, no, what? I'm like,"},{"speaker":"Andy Graff","startTime":400.3,"endTime":402.88,"body":"I've been a good employee for 10"},{"speaker":"Andy Graff","startTime":400.3,"endTime":402.88,"body":"years, right? Working the"},{"speaker":"Andy Graff","startTime":402.88,"endTime":405.94,"body":"phones, cold calling people."},{"speaker":"Andy Graff","startTime":402.88,"endTime":405.94,"body":"Like, that's how it works. Said,"},{"speaker":"Andy Graff","startTime":405.94,"endTime":409.84,"body":"but there's a but I got one"},{"speaker":"Andy Graff","startTime":405.94,"endTime":409.84,"body":"option for you. I'm like, What's"},{"speaker":"Andy Graff","startTime":409.84,"endTime":412.48,"body":"that? He goes, You handle the"},{"speaker":"Andy Graff","startTime":409.84,"endTime":412.48,"body":"lemon law customers. I'm like,"},{"speaker":"Andy Graff","startTime":412.48,"endTime":414.28,"body":"How bad can those people be?"},{"speaker":"Andy Graff","startTime":412.48,"endTime":414.28,"body":"Right?"},{"speaker":"Paul J Daly","startTime":417.04,"endTime":420.66,"body":"Yeah, everything's"},{"speaker":"Paul J Daly","startTime":417.04,"endTime":420.66,"body":"going fine. They're not"},{"speaker":"Paul J Daly","startTime":420.66,"endTime":423.3,"body":"stressed. They're not worried"},{"speaker":"Paul J Daly","startTime":420.66,"endTime":423.3,"body":"about anything, and they have a"},{"speaker":"Paul J Daly","startTime":423.3,"endTime":426.66,"body":"really high view of the store at"},{"speaker":"Paul J Daly","startTime":423.3,"endTime":426.66,"body":"that."},{"speaker":"Andy Graff","startTime":426.66,"endTime":429.42,"body":"Oh yeah. They love"},{"speaker":"Andy Graff","startTime":426.66,"endTime":429.42,"body":"everybody, right? I mean, and"},{"speaker":"Andy Graff","startTime":429.42,"endTime":432.66,"body":"you want to talk about, they are"},{"speaker":"Andy Graff","startTime":429.42,"endTime":432.66,"body":"relentless. They will figure out"},{"speaker":"Andy Graff","startTime":432.66,"endTime":435.3,"body":"what your home phone, you know,"},{"speaker":"Andy Graff","startTime":432.66,"endTime":435.3,"body":"back then barely, you know, cell"},{"speaker":"Andy Graff","startTime":435.3,"endTime":437.7,"body":"phones were coming out. They"},{"speaker":"Andy Graff","startTime":435.3,"endTime":437.7,"body":"figure out your home phone."},{"speaker":"Andy Graff","startTime":437.76,"endTime":440.78,"body":"They're doing site visits."},{"speaker":"Andy Graff","startTime":437.76,"endTime":440.78,"body":"They're showing up, just nagging"},{"speaker":"Andy Graff","startTime":440.78,"endTime":443.96,"body":"you to death, because, you know,"},{"speaker":"Andy Graff","startTime":440.78,"endTime":443.96,"body":"to get to lemon law, you gotta"},{"speaker":"Andy Graff","startTime":443.96,"endTime":445.76,"body":"get pretty far down the back"},{"speaker":"Paul J Daly","startTime":445.94,"endTime":448.64,"body":"too. It wasn't even"},{"speaker":"Paul J Daly","startTime":445.94,"endTime":448.64,"body":"close to what it was now like,"},{"speaker":"Paul J Daly","startTime":448.64,"endTime":451.46,"body":"now it's like, oh, the third"},{"speaker":"Paul J Daly","startTime":448.64,"endTime":451.46,"body":"thing, everyone knows it's gonna"},{"speaker":"Paul J Daly","startTime":451.46,"endTime":455.72,"body":"happen. And right back then it"},{"speaker":"Paul J Daly","startTime":451.46,"endTime":455.72,"body":"was like, No, it was brutal. And"},{"speaker":"Andy Graff","startTime":455.72,"endTime":457.64,"body":"so these people were"},{"speaker":"Andy Graff","startTime":455.72,"endTime":457.64,"body":"the worst of the worst. They"},{"speaker":"Andy Graff","startTime":457.64,"endTime":459.98,"body":"were just like, haters of"},{"speaker":"Andy Graff","startTime":457.64,"endTime":459.98,"body":"everything, and they just were"},{"speaker":"Andy Graff","startTime":459.98,"endTime":464.02,"body":"driving me crazy. Anyways, long"},{"speaker":"Andy Graff","startTime":459.98,"endTime":464.02,"body":"story short, like I did that for"},{"speaker":"Andy Graff","startTime":464.02,"endTime":467.14,"body":"a year, it almost caused me a"},{"speaker":"Andy Graff","startTime":464.02,"endTime":467.14,"body":"divorce, almost caused me my"},{"speaker":"Andy Graff","startTime":467.14,"endTime":470.26,"body":"job. And after a year of doing"},{"speaker":"Andy Graff","startTime":467.14,"endTime":470.26,"body":"it for the company, like, you"},{"speaker":"Andy Graff","startTime":470.26,"endTime":473.26,"body":"know, take one for the team, if"},{"speaker":"Andy Graff","startTime":470.26,"endTime":473.26,"body":"you will, they're like, Okay,"},{"speaker":"Andy Graff","startTime":473.26,"endTime":476.68,"body":"now you can go sell cars, and by"},{"speaker":"Andy Graff","startTime":473.26,"endTime":476.68,"body":"the way, you know you're not"},{"speaker":"Andy Graff","startTime":476.68,"endTime":479.2,"body":"going to get any leads. You got"},{"speaker":"Andy Graff","startTime":476.68,"endTime":479.2,"body":"to go get your own leads. You"},{"speaker":"Andy Graff","startTime":479.2,"endTime":481.62,"body":"got to work your way. So I did"},{"speaker":"Andy Graff","startTime":479.2,"endTime":481.62,"body":"that for a couple years, and"},{"speaker":"Andy Graff","startTime":481.62,"endTime":484.44,"body":"then I finally got my shot in F"},{"speaker":"Andy Graff","startTime":481.62,"endTime":484.44,"body":"and I and so then I started, you"},{"speaker":"Andy Graff","startTime":484.44,"endTime":485.58,"body":"know, doing the F and I gig."},{"speaker":"Paul J Daly","startTime":486.84,"endTime":489.54,"body":"I love to talk"},{"speaker":"Paul J Daly","startTime":486.84,"endTime":489.54,"body":"about, like, so you've obviously"},{"speaker":"Paul J Daly","startTime":489.54,"endTime":493.44,"body":"seen the industry from a"},{"speaker":"Paul J Daly","startTime":489.54,"endTime":493.44,"body":"different era, actually, like,"},{"speaker":"Paul J Daly","startTime":493.44,"endTime":496.26,"body":"what you're talking about, the"},{"speaker":"Paul J Daly","startTime":493.44,"endTime":496.26,"body":"way F and I worked, and the way"},{"speaker":"Paul J Daly","startTime":496.38,"endTime":499.92,"body":"compliance worked was a whole"},{"speaker":"Paul J Daly","startTime":496.38,"endTime":499.92,"body":"different world than it is"},{"speaker":"Paul J Daly","startTime":499.92,"endTime":503.24,"body":"today. And now compliance is,"},{"speaker":"Paul J Daly","startTime":499.92,"endTime":503.24,"body":"you know, front and center."},{"speaker":"Paul J Daly","startTime":503.42,"endTime":507.5,"body":"Sophistication is growing"},{"speaker":"Paul J Daly","startTime":503.42,"endTime":507.5,"body":"rapidly because of technology."},{"speaker":"Paul J Daly","startTime":507.74,"endTime":512.24,"body":"And you know, compliance is, is"},{"speaker":"Paul J Daly","startTime":507.74,"endTime":512.24,"body":"it's not as much a conversation"},{"speaker":"Paul J Daly","startTime":512.24,"endTime":515.72,"body":"of if it's when right, if"},{"speaker":"Paul J Daly","startTime":512.24,"endTime":515.72,"body":"someone's going to find"},{"speaker":"Paul J Daly","startTime":515.72,"endTime":518.42,"body":"something right, because you can"},{"speaker":"Paul J Daly","startTime":515.72,"endTime":518.42,"body":"always, I can't remember who it"},{"speaker":"Paul J Daly","startTime":518.42,"endTime":521.14,"body":"was. They said somebody can"},{"speaker":"Paul J Daly","startTime":518.42,"endTime":521.14,"body":"always find something right?"},{"speaker":"Paul J Daly","startTime":521.14,"endTime":523.42,"body":"Like, if you, if you're looking"},{"speaker":"Paul J Daly","startTime":521.14,"endTime":523.42,"body":"hard enough, you always be able"},{"speaker":"Paul J Daly","startTime":523.42,"endTime":526.42,"body":"to find something wrong with"},{"speaker":"Paul J Daly","startTime":523.42,"endTime":526.42,"body":"something. And a lot of a lot of"},{"speaker":"Paul J Daly","startTime":526.42,"endTime":528.82,"body":"it is like, how can you be as"},{"speaker":"Paul J Daly","startTime":526.42,"endTime":528.82,"body":"certain as possible that"},{"speaker":"Paul J Daly","startTime":528.82,"endTime":531.82,"body":"mistakes are getting caught and"},{"speaker":"Paul J Daly","startTime":528.82,"endTime":531.82,"body":"that you have the ability to"},{"speaker":"Paul J Daly","startTime":531.82,"endTime":535.42,"body":"say, like, we've been doing"},{"speaker":"Paul J Daly","startTime":531.82,"endTime":535.42,"body":"extreme diligence to make sure"},{"speaker":"Paul J Daly","startTime":535.54,"endTime":539.02,"body":"we are compliant. How would you"},{"speaker":"Paul J Daly","startTime":535.54,"endTime":539.02,"body":"explain the modern compliance"},{"speaker":"Paul J Daly","startTime":539.02,"endTime":542.52,"body":"environment, especially now that"},{"speaker":"Paul J Daly","startTime":539.02,"endTime":542.52,"body":"all this new AI tech is being"},{"speaker":"Paul J Daly","startTime":542.52,"endTime":544.86,"body":"quickly injected into the"},{"speaker":"Paul J Daly","startTime":542.52,"endTime":544.86,"body":"industry. So"},{"speaker":"Andy Graff","startTime":544.86,"endTime":547.92,"body":"great question"},{"speaker":"Andy Graff","startTime":544.86,"endTime":547.92,"body":"regarding the compliance of"},{"speaker":"Andy Graff","startTime":547.98,"endTime":551.64,"body":"today, a lot different than it"},{"speaker":"Andy Graff","startTime":547.98,"endTime":551.64,"body":"was in the early 90s. No"},{"speaker":"Andy Graff","startTime":551.64,"endTime":555.36,"body":"question about it. I believe"},{"speaker":"Andy Graff","startTime":551.64,"endTime":555.36,"body":"now, because I work in"},{"speaker":"Andy Graff","startTime":555.36,"endTime":559.74,"body":"California, and it's very"},{"speaker":"Andy Graff","startTime":555.36,"endTime":559.74,"body":"litigious, and I think a lot of"},{"speaker":"Andy Graff","startTime":559.74,"endTime":563.72,"body":"the lemon law lawyers that you"},{"speaker":"Andy Graff","startTime":559.74,"endTime":563.72,"body":"see out there, they're not even"},{"speaker":"Andy Graff","startTime":563.72,"endTime":566.72,"body":"trying to go for a lemon law"},{"speaker":"Andy Graff","startTime":563.72,"endTime":566.72,"body":"they want to look at the deal."},{"speaker":"Andy Graff","startTime":567.02,"endTime":569.36,"body":"That's what they want. They're"},{"speaker":"Andy Graff","startTime":567.02,"endTime":569.36,"body":"on what I call the fishing"},{"speaker":"Andy Graff","startTime":569.36,"endTime":572.36,"body":"expedition, because there's"},{"speaker":"Andy Graff","startTime":569.36,"endTime":572.36,"body":"going to be something wrong."},{"speaker":"Andy Graff","startTime":572.36,"endTime":575.9,"body":"It's not an if it's a when"},{"speaker":"Andy Graff","startTime":572.36,"endTime":575.9,"body":"there's there's hardly ever a"},{"speaker":"Andy Graff","startTime":575.9,"endTime":579.68,"body":"clean deal out there. Every deal"},{"speaker":"Andy Graff","startTime":575.9,"endTime":579.68,"body":"has got some sort of problem"},{"speaker":"Andy Graff","startTime":579.68,"endTime":582.46,"body":"with it. And the question is,"},{"speaker":"Andy Graff","startTime":579.68,"endTime":582.46,"body":"when do you catch it and how"},{"speaker":"Andy Graff","startTime":582.46,"endTime":585.46,"body":"much does it cost you? So you"},{"speaker":"Andy Graff","startTime":582.46,"endTime":585.46,"body":"want to get in front of that as"},{"speaker":"Andy Graff","startTime":585.46,"endTime":590.02,"body":"quickly as possible. I mean, the"},{"speaker":"Andy Graff","startTime":585.46,"endTime":590.02,"body":"truth is, and in my kind of"},{"speaker":"Andy Graff","startTime":590.02,"endTime":594.16,"body":"later roles in my career in the"},{"speaker":"Andy Graff","startTime":590.02,"endTime":594.16,"body":"car business, I was, I was the"},{"speaker":"Andy Graff","startTime":594.16,"endTime":598.36,"body":"VP of sales, and when we trained"},{"speaker":"Andy Graff","startTime":594.16,"endTime":598.36,"body":"fi people, you know, and I know"},{"speaker":"Andy Graff","startTime":598.42,"endTime":601.2,"body":"there's a lot of and I think"},{"speaker":"Andy Graff","startTime":598.42,"endTime":601.2,"body":"this. Is going to probably raise"},{"speaker":"Andy Graff","startTime":601.2,"endTime":605.64,"body":"some eyebrows out there, but a"},{"speaker":"Andy Graff","startTime":601.2,"endTime":605.64,"body":"lot of people say finance people"},{"speaker":"Andy Graff","startTime":605.64,"endTime":608.46,"body":"are out there to make money. But"},{"speaker":"Andy Graff","startTime":605.64,"endTime":608.46,"body":"the primary function of a"},{"speaker":"Andy Graff","startTime":608.46,"endTime":611.58,"body":"finance person, their first and"},{"speaker":"Andy Graff","startTime":608.46,"endTime":611.58,"body":"foremost function isn't selling"},{"speaker":"Andy Graff","startTime":611.58,"endTime":615.12,"body":"product, is protecting the"},{"speaker":"Andy Graff","startTime":611.58,"endTime":615.12,"body":"store, protect the deal, right,"},{"speaker":"Andy Graff","startTime":615.18,"endTime":618.3,"body":"exactly. And if they're not"},{"speaker":"Andy Graff","startTime":615.18,"endTime":618.3,"body":"protecting the dealership and"},{"speaker":"Andy Graff","startTime":618.3,"endTime":620.9,"body":"they're putting money in front"},{"speaker":"Andy Graff","startTime":618.3,"endTime":620.9,"body":"of that, that's where you start"},{"speaker":"Andy Graff","startTime":620.9,"endTime":623.66,"body":"getting real problems. And I'm"},{"speaker":"Andy Graff","startTime":620.9,"endTime":623.66,"body":"not saying that they shouldn't"},{"speaker":"Andy Graff","startTime":623.66,"endTime":626.54,"body":"do both. They should protect the"},{"speaker":"Andy Graff","startTime":623.66,"endTime":626.54,"body":"store and make money for the"},{"speaker":"Andy Graff","startTime":626.54,"endTime":629.48,"body":"store, absolutely, and they"},{"speaker":"Andy Graff","startTime":626.54,"endTime":629.48,"body":"should make sure the customer"},{"speaker":"Andy Graff","startTime":629.48,"endTime":633.26,"body":"has a great experience. So all"},{"speaker":"Andy Graff","startTime":629.48,"endTime":633.26,"body":"three of those things. But how"},{"speaker":"Andy Graff","startTime":633.26,"endTime":635.9,"body":"do you do all three of those"},{"speaker":"Andy Graff","startTime":633.26,"endTime":635.9,"body":"things? You know? How do you do"},{"speaker":"Andy Graff","startTime":635.9,"endTime":639.02,"body":"it? All right? And a lot of"},{"speaker":"Andy Graff","startTime":635.9,"endTime":639.02,"body":"finance people today were really"},{"speaker":"Andy Graff","startTime":639.02,"endTime":642.52,"body":"just sales people that just were"},{"speaker":"Andy Graff","startTime":639.02,"endTime":642.52,"body":"better sales people. They just"},{"speaker":"Andy Graff","startTime":642.58,"endTime":646.36,"body":"did a better job than everybody"},{"speaker":"Andy Graff","startTime":642.58,"endTime":646.36,"body":"else. So now they're the finance"},{"speaker":"Andy Graff","startTime":646.36,"endTime":646.9,"body":"guy and,"},{"speaker":"Kyle Mountsier","startTime":647.92,"endTime":649.18,"body":"yeah, they're"},{"speaker":"Kyle Mountsier","startTime":647.92,"endTime":649.18,"body":"not lawyers, right?"},{"speaker":"Andy Graff","startTime":650.62,"endTime":653.26,"body":"And they weren't"},{"speaker":"Andy Graff","startTime":650.62,"endTime":653.26,"body":"great with paperwork last time"},{"speaker":"Andy Graff","startTime":653.32,"endTime":656.26,"body":"as a salesperson. I mean, I'll"},{"speaker":"Andy Graff","startTime":653.32,"endTime":656.26,"body":"tell you, I was never great with"},{"speaker":"Andy Graff","startTime":656.26,"endTime":659.74,"body":"paperwork, but I got better in"},{"speaker":"Andy Graff","startTime":656.26,"endTime":659.74,"body":"finance. I wasn't perfect,"},{"speaker":"Andy Graff","startTime":659.74,"endTime":664.02,"body":"right? Two the best people with"},{"speaker":"Andy Graff","startTime":659.74,"endTime":664.02,"body":"paperwork are they're the people"},{"speaker":"Andy Graff","startTime":664.02,"endTime":666.84,"body":"in the business office that send"},{"speaker":"Andy Graff","startTime":664.02,"endTime":666.84,"body":"the deal back to you, going,"},{"speaker":"Andy Graff","startTime":666.84,"endTime":669.36,"body":"dumb ass. This again, right?"},{"speaker":"Andy Graff","startTime":666.84,"endTime":669.36,"body":"Billy,"},{"speaker":"Kyle Mountsier","startTime":669.9,"endTime":672.18,"body":"amazing at"},{"speaker":"Kyle Mountsier","startTime":669.9,"endTime":672.18,"body":"paperwork. I'm telling you"},{"speaker":"Andy Graff","startTime":674.64,"endTime":678.24,"body":"true story. One of"},{"speaker":"Andy Graff","startTime":674.64,"endTime":678.24,"body":"our biggest competitors had"},{"speaker":"Andy Graff","startTime":678.24,"endTime":681.32,"body":"multi rooftops down the street"},{"speaker":"Andy Graff","startTime":678.24,"endTime":681.32,"body":"from us. Did exactly that."},{"speaker":"Andy Graff","startTime":681.62,"endTime":683.96,"body":"Kicked out all the F and I"},{"speaker":"Andy Graff","startTime":681.62,"endTime":683.96,"body":"people, literally phased them"},{"speaker":"Andy Graff","startTime":683.96,"endTime":686.3,"body":"all out, got rid of them. Said"},{"speaker":"Andy Graff","startTime":683.96,"endTime":686.3,"body":"you can go be salespeople or F"},{"speaker":"Andy Graff","startTime":686.3,"endTime":688.64,"body":"and I people, somewhere else,"},{"speaker":"Andy Graff","startTime":686.3,"endTime":688.64,"body":"whatever you want. We're closing"},{"speaker":"Andy Graff","startTime":688.64,"endTime":692.0,"body":"down the F and I people. They"},{"speaker":"Andy Graff","startTime":688.64,"endTime":692.0,"body":"took all the billing clerks and"},{"speaker":"Andy Graff","startTime":692.0,"endTime":695.36,"body":"made them F and I P and, you"},{"speaker":"Andy Graff","startTime":692.0,"endTime":695.36,"body":"know what? The paperwork is"},{"speaker":"Andy Graff","startTime":695.36,"endTime":698.66,"body":"perfect. But they didn't sell"},{"speaker":"Andy Graff","startTime":695.36,"endTime":698.66,"body":"anything, right? So it was like,"},{"speaker":"Andy Graff","startTime":698.84,"endTime":701.92,"body":"it was like, an epic disaster,"},{"speaker":"Andy Graff","startTime":698.84,"endTime":701.92,"body":"right? So they're like, Okay,"},{"speaker":"Andy Graff","startTime":701.92,"endTime":705.64,"body":"this isn't gonna work. So then"},{"speaker":"Andy Graff","startTime":701.92,"endTime":705.64,"body":"they replaced all those people,"},{"speaker":"Andy Graff","startTime":705.94,"endTime":708.82,"body":"you know, with FMI people, and"},{"speaker":"Andy Graff","startTime":705.94,"endTime":708.82,"body":"the pendulum swing the other way"},{"speaker":"Andy Graff","startTime":708.82,"endTime":711.58,"body":"again, right? Now, suddenly, you"},{"speaker":"Andy Graff","startTime":708.82,"endTime":711.58,"body":"know they're selling. Grosses"},{"speaker":"Andy Graff","startTime":711.58,"endTime":715.18,"body":"are good, but the paperwork"},{"speaker":"Andy Graff","startTime":711.58,"endTime":715.18,"body":"sucked, right? And so you"},{"speaker":"Kyle Mountsier","startTime":715.18,"endTime":717.58,"body":"find that"},{"speaker":"Kyle Mountsier","startTime":715.18,"endTime":717.58,"body":"perfect. Think about this. I"},{"speaker":"Kyle Mountsier","startTime":717.58,"endTime":722.7,"body":"think about this, Rudy, you've"},{"speaker":"Kyle Mountsier","startTime":717.58,"endTime":722.7,"body":"got a deal jacket that's"},{"speaker":"Kyle Mountsier","startTime":722.7,"endTime":727.92,"body":"typically, maybe slightly less"},{"speaker":"Kyle Mountsier","startTime":722.7,"endTime":727.92,"body":"the size of a mortgage, right?"},{"speaker":"Kyle Mountsier","startTime":727.92,"endTime":732.06,"body":"Like mortgage is this thick,"},{"speaker":"Kyle Mountsier","startTime":727.92,"endTime":732.06,"body":"right these days, and you just,"},{"speaker":"Kyle Mountsier","startTime":732.06,"endTime":734.94,"body":"like, barely move your fingers"},{"speaker":"Kyle Mountsier","startTime":732.06,"endTime":734.94,"body":"down, and that's, that's an"},{"speaker":"Kyle Mountsier","startTime":734.94,"endTime":739.44,"body":"automotive deal jacket. And,"},{"speaker":"Kyle Mountsier","startTime":734.94,"endTime":739.44,"body":"yep, a mortgage takes anywhere"},{"speaker":"Kyle Mountsier","startTime":739.44,"endTime":744.2,"body":"between 45 and 60 days to"},{"speaker":"Kyle Mountsier","startTime":739.44,"endTime":744.2,"body":"prepare has multiple people"},{"speaker":"Kyle Mountsier","startTime":744.2,"endTime":748.28,"body":"preparing the documents,"},{"speaker":"Kyle Mountsier","startTime":744.2,"endTime":748.28,"body":"alongside realtors that are re"},{"speaker":"Kyle Mountsier","startTime":748.28,"endTime":753.02,"body":"inspecting those documents,"},{"speaker":"Kyle Mountsier","startTime":748.28,"endTime":753.02,"body":"multiple checkpoints, notaries"},{"speaker":"Kyle Mountsier","startTime":753.02,"endTime":758.42,"body":"that are actually on site, like"},{"speaker":"Kyle Mountsier","startTime":753.02,"endTime":758.42,"body":"this incredibly complex system"},{"speaker":"Kyle Mountsier","startTime":758.9,"endTime":765.22,"body":"To just a slight, just a little"},{"speaker":"Kyle Mountsier","startTime":758.9,"endTime":765.22,"body":"bit bigger of a deck, and F and"},{"speaker":"Kyle Mountsier","startTime":765.22,"endTime":767.92,"body":"I managers, and the F and I"},{"speaker":"Kyle Mountsier","startTime":765.22,"endTime":767.92,"body":"process, whether it's single"},{"speaker":"Kyle Mountsier","startTime":767.92,"endTime":771.46,"body":"point of contact or F and I"},{"speaker":"Kyle Mountsier","startTime":767.92,"endTime":771.46,"body":"managers, are responsible for"},{"speaker":"Kyle Mountsier","startTime":771.7,"endTime":775.72,"body":"that level of prudence in like,"},{"speaker":"Kyle Mountsier","startTime":771.7,"endTime":775.72,"body":"everybody's going. How do I get"},{"speaker":"Kyle Mountsier","startTime":775.72,"endTime":778.12,"body":"them in the F and I office in"},{"speaker":"Kyle Mountsier","startTime":775.72,"endTime":778.12,"body":"seven to 10 minutes? So they"},{"speaker":"Kyle Mountsier","startTime":778.12,"endTime":781.86,"body":"don't, so they don't expire"},{"speaker":"Kyle Mountsier","startTime":778.12,"endTime":781.86,"body":"their Yes, or maintain, like,"},{"speaker":"Kyle Mountsier","startTime":782.1,"endTime":785.58,"body":"that's a brutal proposition, to"},{"speaker":"Kyle Mountsier","startTime":782.1,"endTime":785.58,"body":"be quite honest. Like, when you"},{"speaker":"Kyle Mountsier","startTime":785.58,"endTime":788.34,"body":"put, when you square it right,"},{"speaker":"Kyle Mountsier","startTime":785.58,"endTime":788.34,"body":"with similar type of"},{"speaker":"Kyle Mountsier","startTime":788.34,"endTime":788.94,"body":"transaction,"},{"speaker":"Andy Graff","startTime":789.24,"endTime":792.18,"body":"that's a good point."},{"speaker":"Andy Graff","startTime":789.24,"endTime":792.18,"body":"Yep, you're absolutely right. I"},{"speaker":"Andy Graff","startTime":792.9,"endTime":795.18,"body":"you know FnI people don't remind"},{"speaker":"Andy Graff","startTime":792.9,"endTime":795.18,"body":"me."},{"speaker":"Kyle Mountsier","startTime":797.28,"endTime":799.26,"body":"How did you deal"},{"speaker":"Kyle Mountsier","startTime":797.28,"endTime":799.26,"body":"how did you deal with it? Like,"},{"speaker":"Kyle Mountsier","startTime":799.26,"endTime":802.22,"body":"when you were in the, in the in"},{"speaker":"Kyle Mountsier","startTime":799.26,"endTime":802.22,"body":"the office, how did you deal"},{"speaker":"Kyle Mountsier","startTime":802.22,"endTime":805.34,"body":"with it? Was it, did you like,"},{"speaker":"Kyle Mountsier","startTime":802.22,"endTime":805.34,"body":"was it checklist? Was it"},{"speaker":"Kyle Mountsier","startTime":805.34,"endTime":809.12,"body":"process? Was it some of all of"},{"speaker":"Kyle Mountsier","startTime":805.34,"endTime":809.12,"body":"the above? Did you have like,"},{"speaker":"Kyle Mountsier","startTime":809.66,"endTime":812.9,"body":"what? What was your process"},{"speaker":"Kyle Mountsier","startTime":809.66,"endTime":812.9,"body":"before you before there was,"},{"speaker":"Kyle Mountsier","startTime":812.9,"endTime":816.32,"body":"like, more technology introduced"},{"speaker":"Kyle Mountsier","startTime":812.9,"endTime":816.32,"body":"to, like, Deal Jacket printing"},{"speaker":"Kyle Mountsier","startTime":816.38,"endTime":822.7,"body":"and stuff like that. Right? It"},{"speaker":"Kyle Mountsier","startTime":816.38,"endTime":822.7,"body":"was like, impact, sound."},{"speaker":"Andy Graff","startTime":823.72,"endTime":827.02,"body":"I was before dot"},{"speaker":"Andy Graff","startTime":823.72,"endTime":827.02,"body":"matrix. I was with the impact"},{"speaker":"Andy Graff","startTime":827.44,"endTime":831.34,"body":"printers that had the freaking"},{"speaker":"Andy Graff","startTime":827.44,"endTime":831.34,"body":"daisy wheel that used to, like,"},{"speaker":"Andy Graff","startTime":831.34,"endTime":833.86,"body":"have every letter in the"},{"speaker":"Andy Graff","startTime":831.34,"endTime":833.86,"body":"alphabet and a couple characters"},{"speaker":"Andy Graff","startTime":833.86,"endTime":836.86,"body":"and numbers, and it would circle"},{"speaker":"Andy Graff","startTime":833.86,"endTime":836.86,"body":"around. That's all that's"},{"speaker":"Andy Graff","startTime":836.86,"endTime":839.02,"body":"remember that that was old"},{"speaker":"Andy Graff","startTime":836.86,"endTime":839.02,"body":"school,"},{"speaker":"Paul J Daly","startTime":839.02,"endTime":841.0,"body":"school. Holy cow,"},{"speaker":"Paul J Daly","startTime":839.02,"endTime":841.0,"body":"we should have one of those that"},{"speaker":"Paul J Daly","startTime":841.0,"endTime":841.62,"body":"is sort of"},{"speaker":"Kyle Mountsier","startTime":841.62,"endTime":843.48,"body":"well, but, I"},{"speaker":"Kyle Mountsier","startTime":841.62,"endTime":843.48,"body":"mean, we're shifting right and,"},{"speaker":"Kyle Mountsier","startTime":843.54,"endTime":847.02,"body":"and it's kind of good, because"},{"speaker":"Kyle Mountsier","startTime":843.54,"endTime":847.02,"body":"we have much more compliance"},{"speaker":"Kyle Mountsier","startTime":847.02,"endTime":849.6,"body":"coming down the pipe right, and"},{"speaker":"Kyle Mountsier","startTime":847.02,"endTime":849.6,"body":"we're looking, we're still"},{"speaker":"Kyle Mountsier","startTime":849.6,"endTime":853.32,"body":"staring down the barrel of"},{"speaker":"Kyle Mountsier","startTime":849.6,"endTime":853.32,"body":"whatever the new iteration of"},{"speaker":"Kyle Mountsier","startTime":853.32,"endTime":856.2,"body":"the cars rule, even that's been,"},{"speaker":"Kyle Mountsier","startTime":853.32,"endTime":856.2,"body":"that's been kind of put to the"},{"speaker":"Kyle Mountsier","startTime":856.2,"endTime":859.68,"body":"to put the bed, but there will"},{"speaker":"Kyle Mountsier","startTime":856.2,"endTime":859.68,"body":"be something new that arises,"},{"speaker":"Kyle Mountsier","startTime":861.0,"endTime":863.48,"body":"probably at less impact, but"},{"speaker":"Kyle Mountsier","startTime":861.0,"endTime":863.48,"body":"we're staring down the barrel"},{"speaker":"Kyle Mountsier","startTime":863.48,"endTime":866.24,"body":"of, like, significantly more"},{"speaker":"Kyle Mountsier","startTime":863.48,"endTime":866.24,"body":"compliance than we even had,"},{"speaker":"Kyle Mountsier","startTime":866.24,"endTime":870.26,"body":"like, three or four years ago."},{"speaker":"Kyle Mountsier","startTime":866.24,"endTime":870.26,"body":"What's the new trend looking"},{"speaker":"Kyle Mountsier","startTime":870.26,"endTime":870.62,"body":"like?"},{"speaker":"Andy Graff","startTime":873.02,"endTime":876.44,"body":"I think leveraging"},{"speaker":"Andy Graff","startTime":873.02,"endTime":876.44,"body":"AI is the way everybody's going."},{"speaker":"Andy Graff","startTime":876.68,"endTime":881.92,"body":"I think using AI to improve"},{"speaker":"Andy Graff","startTime":876.68,"endTime":881.92,"body":"speed, improve processes,"},{"speaker":"Andy Graff","startTime":882.7,"endTime":887.5,"body":"consistency, reliability,"},{"speaker":"Andy Graff","startTime":882.7,"endTime":887.5,"body":"thoroughness, I think give us"},{"speaker":"Andy Graff","startTime":887.86,"endTime":889.84,"body":"some practice. Because"},{"speaker":"Paul J Daly","startTime":889.84,"endTime":892.12,"body":"I think one of the"},{"speaker":"Paul J Daly","startTime":889.84,"endTime":892.12,"body":"things that I think people hear"},{"speaker":"Paul J Daly","startTime":892.12,"endTime":896.98,"body":"all the time is we're gonna"},{"speaker":"Paul J Daly","startTime":892.12,"endTime":896.98,"body":"leverage AI. So can you give a"},{"speaker":"Paul J Daly","startTime":896.98,"endTime":900.6,"body":"couple specific instances in F"},{"speaker":"Paul J Daly","startTime":896.98,"endTime":900.6,"body":"and I, how AI? I think that"},{"speaker":"Paul J Daly","startTime":900.6,"endTime":904.62,"body":"helps people wrap their mind"},{"speaker":"Paul J Daly","startTime":900.6,"endTime":904.62,"body":"around like, oh, it can do that,"},{"speaker":"Paul J Daly","startTime":904.68,"endTime":907.32,"body":"or it can be now I don't have to"},{"speaker":"Paul J Daly","startTime":904.68,"endTime":907.32,"body":"do that anymore. Could you,"},{"speaker":"Paul J Daly","startTime":907.32,"endTime":910.44,"body":"like, just kind of like, talk to"},{"speaker":"Paul J Daly","startTime":907.32,"endTime":910.44,"body":"the back of the class for us for"},{"speaker":"Paul J Daly","startTime":910.44,"endTime":910.86,"body":"a minute."},{"speaker":"Andy Graff","startTime":912.6,"endTime":916.8,"body":"Yeah. So imagine"},{"speaker":"Andy Graff","startTime":912.6,"endTime":916.8,"body":"looking at a driver's license"},{"speaker":"Andy Graff","startTime":917.34,"endTime":920.84,"body":"and seeing an address, right?"},{"speaker":"Andy Graff","startTime":917.34,"endTime":920.84,"body":"And then somebody takes that"},{"speaker":"Andy Graff","startTime":920.84,"endTime":926.78,"body":"address and types in the address"},{"speaker":"Andy Graff","startTime":920.84,"endTime":926.78,"body":"onto another form, CRM, DMS,"},{"speaker":"Andy Graff","startTime":926.78,"endTime":930.8,"body":"whatever, right? You ever do"},{"speaker":"Andy Graff","startTime":926.78,"endTime":930.8,"body":"that yourself in real life? You"},{"speaker":"Andy Graff","startTime":930.8,"endTime":934.16,"body":"take some information. I mean, I"},{"speaker":"Andy Graff","startTime":930.8,"endTime":934.16,"body":"hate it too. Like, where you go"},{"speaker":"Andy Graff","startTime":934.28,"endTime":937.58,"body":"in the auto fill feature isn't"},{"speaker":"Andy Graff","startTime":934.28,"endTime":937.58,"body":"there? You gotta then take the"},{"speaker":"Andy Graff","startTime":937.58,"endTime":940.34,"body":"information. Like, maybe it's a"},{"speaker":"Andy Graff","startTime":937.58,"endTime":940.34,"body":"credit card number, right? Or,"},{"speaker":"Andy Graff","startTime":940.58,"endTime":942.88,"body":"you know, have you ever gone to"},{"speaker":"Andy Graff","startTime":940.58,"endTime":942.88,"body":"a bank where you wanted to,"},{"speaker":"Andy Graff","startTime":942.88,"endTime":945.46,"body":"like, copy? You got some"},{"speaker":"Andy Graff","startTime":942.88,"endTime":945.46,"body":"password keeper, and you want to"},{"speaker":"Andy Graff","startTime":945.46,"endTime":948.1,"body":"copy your password because it's"},{"speaker":"Andy Graff","startTime":945.46,"endTime":948.1,"body":"16 characters and it's"},{"speaker":"Andy Graff","startTime":948.1,"endTime":951.16,"body":"complicated, and you want to"},{"speaker":"Andy Graff","startTime":948.1,"endTime":951.16,"body":"paste it into a field, but the"},{"speaker":"Andy Graff","startTime":951.16,"endTime":953.92,"body":"freaking website won't let you"},{"speaker":"Andy Graff","startTime":951.16,"endTime":953.92,"body":"paste it angry. Now, you got to"},{"speaker":"Andy Graff","startTime":953.92,"endTime":956.74,"body":"sit there and paint the longer"},{"speaker":"Andy Graff","startTime":953.92,"endTime":956.74,"body":"you talk to angry, right? You"},{"speaker":"Andy Graff","startTime":956.74,"endTime":958.36,"body":"got a painstakingly type it"},{"speaker":"Paul J Daly","startTime":959.5,"endTime":961.14,"body":"and, like,"},{"speaker":"Paul J Daly","startTime":959.5,"endTime":961.14,"body":"reference. Imagine doing"},{"speaker":"Andy Graff","startTime":961.14,"endTime":966.24,"body":"that over and over"},{"speaker":"Andy Graff","startTime":961.14,"endTime":966.24,"body":"and over, yes, doing that over"},{"speaker":"Andy Graff","startTime":966.24,"endTime":970.8,"body":"and over again, 16 times, 20"},{"speaker":"Andy Graff","startTime":966.24,"endTime":970.8,"body":"times in a day. Because every F"},{"speaker":"Andy Graff","startTime":970.8,"endTime":974.1,"body":"and I deal, you're double"},{"speaker":"Andy Graff","startTime":970.8,"endTime":974.1,"body":"checking an address of a person,"},{"speaker":"Andy Graff","startTime":974.1,"endTime":976.92,"body":"right? But you got to make sure"},{"speaker":"Andy Graff","startTime":974.1,"endTime":976.92,"body":"that what's on the driver's"},{"speaker":"Andy Graff","startTime":976.92,"endTime":979.98,"body":"license matches the paperwork."},{"speaker":"Andy Graff","startTime":976.92,"endTime":979.98,"body":"So what do you do? You take a"},{"speaker":"Andy Graff","startTime":979.98,"endTime":982.28,"body":"piece of paper that you print"},{"speaker":"Andy Graff","startTime":979.98,"endTime":982.28,"body":"out, and you hand it to the"},{"speaker":"Andy Graff","startTime":982.28,"endTime":984.62,"body":"customer. You say, hey, double"},{"speaker":"Andy Graff","startTime":982.28,"endTime":984.62,"body":"check that I spelled your name"},{"speaker":"Andy Graff","startTime":984.62,"endTime":988.04,"body":"correctly, and double check that"},{"speaker":"Andy Graff","startTime":984.62,"endTime":988.04,"body":"I put the address right, right."},{"speaker":"Andy Graff","startTime":988.34,"endTime":991.04,"body":"And they look at it, and they"},{"speaker":"Andy Graff","startTime":988.34,"endTime":991.04,"body":"go, Yep, looks right, but guess"},{"speaker":"Andy Graff","startTime":991.04,"endTime":994.16,"body":"what? It's not right. They"},{"speaker":"Andy Graff","startTime":991.04,"endTime":994.16,"body":"themselves missed the typo,"},{"speaker":"Andy Graff","startTime":994.22,"endTime":996.92,"body":"right? You transposed two"},{"speaker":"Andy Graff","startTime":994.22,"endTime":996.92,"body":"numbers, or you forgot the"},{"speaker":"Andy Graff","startTime":996.92,"endTime":999.8,"body":"apartment number. There's not a"},{"speaker":"Andy Graff","startTime":996.92,"endTime":999.8,"body":"dealership I talked to today"},{"speaker":"Andy Graff","startTime":999.8,"endTime":1003.0,"body":"that says that doesn't happen."},{"speaker":"Andy Graff","startTime":999.8,"endTime":1003.0,"body":"Well, guess what? Who doesn't"},{"speaker":"Andy Graff","startTime":1003.0,"endTime":1007.02,"body":"fail that test? Ai doesn't fail"},{"speaker":"Andy Graff","startTime":1003.0,"endTime":1007.02,"body":"that test. It catches it every"},{"speaker":"Andy Graff","startTime":1007.02,"endTime":1012.54,"body":"time ever. It just catches it."},{"speaker":"Andy Graff","startTime":1007.02,"endTime":1012.54,"body":"It just sees it. It's so obvious"},{"speaker":"Andy Graff","startTime":1012.54,"endTime":1016.02,"body":"to it, because what we see is"},{"speaker":"Andy Graff","startTime":1012.54,"endTime":1016.02,"body":"numbers. I don't know how AI"},{"speaker":"Andy Graff","startTime":1016.02,"endTime":1019.38,"body":"works exactly, but it sees it as"},{"speaker":"Andy Graff","startTime":1016.02,"endTime":1019.38,"body":"data, and it says it needs to be"},{"speaker":"Andy Graff","startTime":1019.38,"endTime":1022.22,"body":"a perfect match, or it's not a"},{"speaker":"Andy Graff","startTime":1019.38,"endTime":1022.22,"body":"match, right? And it catches"},{"speaker":"Andy Graff","startTime":1022.22,"endTime":1025.52,"body":"every time. That's what AI is"},{"speaker":"Andy Graff","startTime":1022.22,"endTime":1025.52,"body":"doing. Now, that's what we're"},{"speaker":"Andy Graff","startTime":1025.52,"endTime":1029.78,"body":"doing with our tool, and that's"},{"speaker":"Andy Graff","startTime":1025.52,"endTime":1029.78,"body":"just like, that's like, what,"},{"speaker":"Andy Graff","startTime":1029.78,"endTime":1033.86,"body":"less than 110 to 1% of what he's"},{"speaker":"Andy Graff","startTime":1029.78,"endTime":1033.86,"body":"doing. But it's critical,"},{"speaker":"Andy Graff","startTime":1034.28,"endTime":1038.12,"body":"because the byproduct of that"},{"speaker":"Andy Graff","startTime":1034.28,"endTime":1038.12,"body":"seems like not a big deal, but"},{"speaker":"Andy Graff","startTime":1038.12,"endTime":1042.46,"body":"check this out. What happens is"},{"speaker":"Andy Graff","startTime":1038.12,"endTime":1042.46,"body":"the bank doesn't process the"},{"speaker":"Andy Graff","startTime":1042.46,"endTime":1046.0,"body":"payment coupon to the right"},{"speaker":"Andy Graff","startTime":1042.46,"endTime":1046.0,"body":"address, so the guy waits 90"},{"speaker":"Andy Graff","startTime":1046.0,"endTime":1049.54,"body":"days before somebody starts"},{"speaker":"Andy Graff","startTime":1046.0,"endTime":1049.54,"body":"calling for the bank, going,"},{"speaker":"Andy Graff","startTime":1049.54,"endTime":1052.42,"body":"Hey, you haven't made your first"},{"speaker":"Andy Graff","startTime":1049.54,"endTime":1052.42,"body":"payment or your second payment."},{"speaker":"Andy Graff","startTime":1052.42,"endTime":1055.72,"body":"What gives? Right? He knows darn"},{"speaker":"Andy Graff","startTime":1052.42,"endTime":1055.72,"body":"well that he should have paid"},{"speaker":"Andy Graff","startTime":1055.72,"endTime":1059.8,"body":"the payment, but he's using the"},{"speaker":"Andy Graff","startTime":1055.72,"endTime":1059.8,"body":"wrong address as an excuse. Go,"},{"speaker":"Andy Graff","startTime":1059.8,"endTime":1063.6,"body":"guess what the next call is,"},{"speaker":"Andy Graff","startTime":1059.8,"endTime":1063.6,"body":"call the dealer. It's not my"},{"speaker":"Andy Graff","startTime":1063.6,"endTime":1066.6,"body":"fault you sent it to the wrong"},{"speaker":"Andy Graff","startTime":1063.6,"endTime":1066.6,"body":"address. Well, it kind of is,"},{"speaker":"Andy Graff","startTime":1066.6,"endTime":1070.14,"body":"you knew you had a payment due"},{"speaker":"Andy Graff","startTime":1066.6,"endTime":1070.14,"body":"in 45 days, so he's blaming it"},{"speaker":"Andy Graff","startTime":1070.14,"endTime":1072.84,"body":"on the dealer. So now the"},{"speaker":"Andy Graff","startTime":1070.14,"endTime":1072.84,"body":"dealer's got to call in a favor"},{"speaker":"Andy Graff","startTime":1073.02,"endTime":1077.1,"body":"with the bank, and that that"},{"speaker":"Andy Graff","startTime":1073.02,"endTime":1077.1,"body":"doesn't stop there, because now,"},{"speaker":"Andy Graff","startTime":1077.1,"endTime":1079.44,"body":"in a year from now, when he"},{"speaker":"Andy Graff","startTime":1077.1,"endTime":1079.44,"body":"doesn't get his registration"},{"speaker":"Andy Graff","startTime":1079.44,"endTime":1082.88,"body":"renewal, and it misses the"},{"speaker":"Andy Graff","startTime":1079.44,"endTime":1082.88,"body":"address right because it goes to"},{"speaker":"Andy Graff","startTime":1082.88,"endTime":1085.94,"body":"the neighbor's address or the"},{"speaker":"Andy Graff","startTime":1082.88,"endTime":1085.94,"body":"address on another whatever"},{"speaker":"Andy Graff","startTime":1086.0,"endTime":1088.4,"body":"right doesn't go the right part"},{"speaker":"Andy Graff","startTime":1086.0,"endTime":1088.4,"body":"of it. Guess who the next call"},{"speaker":"Andy Graff","startTime":1088.4,"endTime":1091.52,"body":"is? They're like, Oh yeah, I got"},{"speaker":"Andy Graff","startTime":1088.4,"endTime":1091.52,"body":"pulled over. My registration is"},{"speaker":"Andy Graff","startTime":1091.52,"endTime":1093.8,"body":"late. Well, I didn't want to pay"},{"speaker":"Andy Graff","startTime":1091.52,"endTime":1093.8,"body":"the money in the first place."},{"speaker":"Andy Graff","startTime":1093.8,"endTime":1096.44,"body":"Now there's penalties. Guess who"},{"speaker":"Andy Graff","startTime":1093.8,"endTime":1096.44,"body":"he's calling again, the dealer"},{"speaker":"Andy Graff","startTime":1096.5,"endTime":1098.54,"body":"saying you screwed up my"},{"speaker":"Andy Graff","startTime":1096.5,"endTime":1098.54,"body":"address. I didn't get the"},{"speaker":"Andy Graff","startTime":1098.54,"endTime":1102.04,"body":"renewal. I'm not paying these"},{"speaker":"Andy Graff","startTime":1098.54,"endTime":1102.04,"body":"fees. And the good dealers, the"},{"speaker":"Andy Graff","startTime":1102.04,"endTime":1104.32,"body":"dealers who really care about"},{"speaker":"Andy Graff","startTime":1102.04,"endTime":1104.32,"body":"customer service and doing"},{"speaker":"Andy Graff","startTime":1104.32,"endTime":1107.62,"body":"things right, they go, Okay,"},{"speaker":"Andy Graff","startTime":1104.32,"endTime":1107.62,"body":"right? And"},{"speaker":"Michael Cirillo","startTime":1107.62,"endTime":1109.12,"body":"then I'm"},{"speaker":"Michael Cirillo","startTime":1107.62,"endTime":1109.12,"body":"wondering, how many of these"},{"speaker":"Michael Cirillo","startTime":1109.12,"endTime":1111.64,"body":"people are upset when"},{"speaker":"Unknown","startTime":1112.72,"endTime":1115.72,"body":"you know uncle Frankie"},{"speaker":"Unknown","startTime":1112.72,"endTime":1115.72,"body":"shows up with a tow truck and"},{"speaker":"Unknown","startTime":1115.72,"endTime":1120.04,"body":"takes the vehicle away, like,"},{"speaker":"Unknown","startTime":1115.72,"endTime":1120.04,"body":"that's way worse. How much of"},{"speaker":"Unknown","startTime":1120.1,"endTime":1123.42,"body":"this scenario, actually, what"},{"speaker":"Unknown","startTime":1120.1,"endTime":1123.42,"body":"percentage of what you've just"},{"speaker":"Unknown","startTime":1123.78,"endTime":1127.2,"body":"explained has an impact on"},{"speaker":"Unknown","startTime":1123.78,"endTime":1127.2,"body":"overall car repos that they're"},{"speaker":"Unknown","startTime":1127.2,"endTime":1132.36,"body":"reporting. Because it's like, I"},{"speaker":"Unknown","startTime":1127.2,"endTime":1132.36,"body":"just didn't know what I was"},{"speaker":"Unknown","startTime":1132.36,"endTime":1135.18,"body":"supposed to Hey, I'll be honest,"},{"speaker":"Unknown","startTime":1132.36,"endTime":1135.18,"body":"though, like I moved here from"},{"speaker":"Unknown","startTime":1135.18,"endTime":1139.56,"body":"Canada. It is the weirdest thing"},{"speaker":"Unknown","startTime":1135.18,"endTime":1139.56,"body":"to me that I can drive the"},{"speaker":"Unknown","startTime":1139.56,"endTime":1142.88,"body":"vehicle home from the"},{"speaker":"Unknown","startTime":1139.56,"endTime":1142.88,"body":"dealership. And then every time"},{"speaker":"Unknown","startTime":1142.88,"endTime":1146.6,"body":"I buy a car, I'm like, how they"},{"speaker":"Unknown","startTime":1142.88,"endTime":1146.6,"body":"paying for this thing in Canada?"},{"speaker":"Unknown","startTime":1146.96,"endTime":1150.38,"body":"You can't leave the dealership"},{"speaker":"Unknown","startTime":1146.96,"endTime":1150.38,"body":"unless you've given them the"},{"speaker":"Unknown","startTime":1150.38,"endTime":1153.62,"body":"void check. The insurance"},{"speaker":"Unknown","startTime":1150.38,"endTime":1153.62,"body":"companies come and given you"},{"speaker":"Unknown","startTime":1153.62,"endTime":1156.98,"body":"your plates. You got to"},{"speaker":"Unknown","startTime":1153.62,"endTime":1156.98,"body":"register. Like so many things"},{"speaker":"Unknown","startTime":1156.98,"endTime":1160.3,"body":"happen. So here, I mean, we buy,"},{"speaker":"Unknown","startTime":1156.98,"endTime":1160.3,"body":"I don't know, four or five cars"},{"speaker":"Unknown","startTime":1160.3,"endTime":1163.3,"body":"here. And every time, I'm like,"},{"speaker":"Unknown","startTime":1160.3,"endTime":1163.3,"body":"wait, what? How am I"},{"speaker":"Paul J Daly","startTime":1163.3,"endTime":1166.12,"body":"driving this right?"},{"speaker":"Paul J Daly","startTime":1163.3,"endTime":1166.12,"body":"Now, right? Yeah. And"},{"speaker":"Unknown","startTime":1166.12,"endTime":1169.3,"body":"then, like you said, 45"},{"speaker":"Unknown","startTime":1166.12,"endTime":1169.3,"body":"days goes by and I get a letter"},{"speaker":"Unknown","startTime":1169.3,"endTime":1172.24,"body":"in the mail from, you know,"},{"speaker":"Unknown","startTime":1169.3,"endTime":1172.24,"body":"whatever it is, Toyota Financial"},{"speaker":"Unknown","startTime":1172.24,"endTime":1175.54,"body":"saying, set up your account. And"},{"speaker":"Unknown","startTime":1172.24,"endTime":1175.54,"body":"I'm like, how, how are we even"},{"speaker":"Unknown","startTime":1175.54,"endTime":1177.28,"body":"allowed to drive these things?"},{"speaker":"Unknown","startTime":1175.54,"endTime":1177.28,"body":"Right? Fair"},{"speaker":"Kyle Mountsier","startTime":1177.28,"endTime":1180.36,"body":"point. It is,"},{"speaker":"Kyle Mountsier","startTime":1177.28,"endTime":1180.36,"body":"wow, but, but that's, I mean,"},{"speaker":"Kyle Mountsier","startTime":1180.42,"endTime":1186.36,"body":"like, Rudy, the thing you said"},{"speaker":"Kyle Mountsier","startTime":1180.42,"endTime":1186.36,"body":"is, like, what? What you don't"},{"speaker":"Kyle Mountsier","startTime":1186.36,"endTime":1190.44,"body":"realize is the residual impact"},{"speaker":"Kyle Mountsier","startTime":1186.36,"endTime":1190.44,"body":"of a single digit on an address"},{"speaker":"Kyle Mountsier","startTime":1190.44,"endTime":1194.7,"body":"line. And yeah, what if that's"},{"speaker":"Kyle Mountsier","startTime":1190.44,"endTime":1194.7,"body":"one of the 33 things that AI is"},{"speaker":"Kyle Mountsier","startTime":1194.7,"endTime":1199.5,"body":"doing the impact not just to"},{"speaker":"Kyle Mountsier","startTime":1194.7,"endTime":1199.5,"body":"like the bottom line or your"},{"speaker":"Kyle Mountsier","startTime":1199.5,"endTime":1202.1,"body":"employees. Employee"},{"speaker":"Kyle Mountsier","startTime":1199.5,"endTime":1202.1,"body":"satisfaction. It's con customer"},{"speaker":"Kyle Mountsier","startTime":1202.1,"endTime":1205.28,"body":"satisfaction, right? So we, we"},{"speaker":"Kyle Mountsier","startTime":1202.1,"endTime":1205.28,"body":"keep talking about employee"},{"speaker":"Kyle Mountsier","startTime":1205.28,"endTime":1210.14,"body":"experience, right? It's not just"},{"speaker":"Kyle Mountsier","startTime":1205.28,"endTime":1210.14,"body":"good enough to have them feel"},{"speaker":"Kyle Mountsier","startTime":1210.14,"endTime":1213.62,"body":"great when they buy the car like"},{"speaker":"Kyle Mountsier","startTime":1210.14,"endTime":1213.62,"body":"that. There's touch points that"},{"speaker":"Kyle Mountsier","startTime":1213.62,"endTime":1216.32,"body":"you don't even realize are"},{"speaker":"Kyle Mountsier","startTime":1213.62,"endTime":1216.32,"body":"happening sometimes that are"},{"speaker":"Kyle Mountsier","startTime":1216.32,"endTime":1222.64,"body":"4591, year, two years down the"},{"speaker":"Kyle Mountsier","startTime":1216.32,"endTime":1222.64,"body":"line, that are created by, like,"},{"speaker":"Kyle Mountsier","startTime":1222.7,"endTime":1226.96,"body":"just a digit mismatch, right?"},{"speaker":"Kyle Mountsier","startTime":1222.7,"endTime":1226.96,"body":"And those are the things that we"},{"speaker":"Kyle Mountsier","startTime":1226.96,"endTime":1230.14,"body":"need to be thinking about. Like,"},{"speaker":"Kyle Mountsier","startTime":1226.96,"endTime":1230.14,"body":"how do we leverage technology?"},{"speaker":"Kyle Mountsier","startTime":1230.14,"endTime":1233.38,"body":"How do we leverage things like,"},{"speaker":"Kyle Mountsier","startTime":1230.14,"endTime":1233.38,"body":"what you guys are doing there? I"},{"speaker":"Kyle Mountsier","startTime":1233.38,"endTime":1236.5,"body":"comply with the deal tracker."},{"speaker":"Kyle Mountsier","startTime":1233.38,"endTime":1236.5,"body":"Ai, how do we leverage those"},{"speaker":"Kyle Mountsier","startTime":1236.5,"endTime":1239.92,"body":"types of things to make sure, in"},{"speaker":"Kyle Mountsier","startTime":1236.5,"endTime":1239.92,"body":"one increase employee"},{"speaker":"Kyle Mountsier","startTime":1239.92,"endTime":1242.58,"body":"satisfaction? Oh, I don't have"},{"speaker":"Kyle Mountsier","startTime":1239.92,"endTime":1242.58,"body":"to, like, manually enter this"},{"speaker":"Kyle Mountsier","startTime":1242.58,"endTime":1246.18,"body":"stuff all day. But also, how do"},{"speaker":"Kyle Mountsier","startTime":1242.58,"endTime":1246.18,"body":"I help that? You know, then it's"},{"speaker":"Kyle Mountsier","startTime":1246.18,"endTime":1249.72,"body":"customer satisfaction and"},{"speaker":"Kyle Mountsier","startTime":1246.18,"endTime":1249.72,"body":"compliance all wrapped up into"},{"speaker":"Kyle Mountsier","startTime":1249.72,"endTime":1253.74,"body":"one. And we have the tools. Why"},{"speaker":"Kyle Mountsier","startTime":1249.72,"endTime":1253.74,"body":"not use them these days? Right?"},{"speaker":"Unknown","startTime":1253.74,"endTime":1255.18,"body":"Drugs? Yeah."},{"speaker":"Michael Cirillo","startTime":1256.26,"endTime":1257.7,"body":"Well, listen,"},{"speaker":"Michael Cirillo","startTime":1256.26,"endTime":1257.7,"body":"this, we have, this is"},{"speaker":"Michael Cirillo","startTime":1257.7,"endTime":1260.78,"body":"fascinating, right? And I'm"},{"speaker":"Michael Cirillo","startTime":1257.7,"endTime":1260.78,"body":"telling you, this is, this is,"},{"speaker":"Michael Cirillo","startTime":1261.14,"endTime":1264.14,"body":"this is one of those things that"},{"speaker":"Michael Cirillo","startTime":1261.14,"endTime":1264.14,"body":"I think has got a lot of people"},{"speaker":"Michael Cirillo","startTime":1264.14,"endTime":1268.28,"body":"thinking they're like, What is"},{"speaker":"Michael Cirillo","startTime":1264.14,"endTime":1268.28,"body":"the ripple effect of the small"},{"speaker":"Michael Cirillo","startTime":1268.28,"endTime":1270.86,"body":"thing, and how much is it"},{"speaker":"Michael Cirillo","startTime":1268.28,"endTime":1270.86,"body":"costing us? And I imagine you"},{"speaker":"Michael Cirillo","startTime":1270.86,"endTime":1274.34,"body":"have all of that data, which is"},{"speaker":"Michael Cirillo","startTime":1270.86,"endTime":1274.34,"body":"why we can't wait to connect"},{"speaker":"Michael Cirillo","startTime":1274.34,"endTime":1278.48,"body":"with you soon. Hey, how can"},{"speaker":"Michael Cirillo","startTime":1274.34,"endTime":1278.48,"body":"those listening and watching get"},{"speaker":"Michael Cirillo","startTime":1278.48,"endTime":1279.08,"body":"in touch with you?"},{"speaker":"Andy Graff","startTime":1281.3,"endTime":1283.84,"body":"Two ways, real"},{"speaker":"Andy Graff","startTime":1281.3,"endTime":1283.84,"body":"simple. They can just go to our"},{"speaker":"Andy Graff","startTime":1283.84,"endTime":1287.86,"body":"website, you know, which is"},{"speaker":"Andy Graff","startTime":1283.84,"endTime":1287.86,"body":"comply auto.com and on"},{"speaker":"Andy Graff","startTime":1287.86,"endTime":1291.4,"body":"comply.com there's an inquiry"},{"speaker":"Andy Graff","startTime":1287.86,"endTime":1291.4,"body":"form. Just say, hey, I want to"},{"speaker":"Andy Graff","startTime":1291.4,"endTime":1296.5,"body":"talk to Rudy. I'll call you"},{"speaker":"Andy Graff","startTime":1291.4,"endTime":1296.5,"body":"back. I'll send you an email. Or"},{"speaker":"Andy Graff","startTime":1296.5,"endTime":1299.02,"body":"you can go ahead and just email"},{"speaker":"Andy Graff","startTime":1296.5,"endTime":1299.02,"body":"me directly. If that's all right"},{"speaker":"Andy Graff","startTime":1299.02,"endTime":1303.72,"body":"with your listeners, you can"},{"speaker":"Andy Graff","startTime":1299.02,"endTime":1303.72,"body":"always email me at Andy, at"},{"speaker":"Andy Graff","startTime":1303.72,"endTime":1304.26,"body":"comply auto.com"},{"speaker":"Unknown","startTime":1306.18,"endTime":1314.1,"body":"All right for joining"},{"speaker":"Unknown","startTime":1306.18,"endTime":1314.1,"body":"us here on Auto Collabs."},{"speaker":"Michael Cirillo","startTime":1319.5,"endTime":1323.84,"body":"Okay, but just"},{"speaker":"Michael Cirillo","startTime":1319.5,"endTime":1323.84,"body":"before we recap Kyle, like, how"},{"speaker":"Michael Cirillo","startTime":1323.84,"endTime":1327.68,"body":"do you actually do the segue?"},{"speaker":"Michael Cirillo","startTime":1323.84,"endTime":1327.68,"body":"Man, it's the game is tight."},{"speaker":"Michael Cirillo","startTime":1327.68,"endTime":1327.98,"body":"Michael"},{"speaker":"Paul J Daly","startTime":1328.16,"endTime":1330.38,"body":"hasn't been able to"},{"speaker":"Paul J Daly","startTime":1328.16,"endTime":1330.38,"body":"think of that for the last 20"},{"speaker":"Paul J Daly","startTime":1330.38,"endTime":1332.12,"body":"minutes. That's why you asked"},{"speaker":"Unknown","startTime":1332.12,"endTime":1334.28,"body":"him a few questions."},{"speaker":"Unknown","startTime":1332.12,"endTime":1334.28,"body":"Waiting to ask."},{"speaker":"Unknown","startTime":1334.82,"endTime":1336.68,"body":"That's it. That's quiet"},{"speaker":"Paul J Daly","startTime":1336.68,"endTime":1338.78,"body":"in this episode."},{"speaker":"Paul J Daly","startTime":1336.68,"endTime":1338.78,"body":"He's like, how does Kyle"},{"speaker":"Kyle Mountsier","startTime":1340.04,"endTime":1341.74,"body":"just got that"},{"speaker":"Kyle Mountsier","startTime":1340.04,"endTime":1341.74,"body":"little, like, bubble up there"},{"speaker":"Kyle Mountsier","startTime":1341.74,"endTime":1344.68,"body":"about the segways that's got a"},{"speaker":"Kyle Mountsier","startTime":1341.74,"endTime":1344.68,"body":"lot of sickness. You and Ben"},{"speaker":"Kyle Mountsier","startTime":1344.68,"endTime":1347.5,"body":"Hadley, you're just, like,"},{"speaker":"Kyle Mountsier","startTime":1344.68,"endTime":1347.5,"body":"enamored by the Segway game. Me,"},{"speaker":"Kyle Mountsier","startTime":1347.5,"endTime":1350.74,"body":"you know, when you do segues"},{"speaker":"Kyle Mountsier","startTime":1347.5,"endTime":1350.74,"body":"1000 episodes in a row, like"},{"speaker":"Kyle Mountsier","startTime":1350.74,"endTime":1353.38,"body":"Paul and I, we just got the"},{"speaker":"Kyle Mountsier","startTime":1350.74,"endTime":1353.38,"body":"Segway game down. You know,"},{"speaker":"Paul J Daly","startTime":1354.88,"endTime":1357.28,"body":"I'm glad we talked"},{"speaker":"Paul J Daly","startTime":1354.88,"endTime":1357.28,"body":"about, like, the practical"},{"speaker":"Paul J Daly","startTime":1357.28,"endTime":1361.14,"body":"solutions so that AI can fix,"},{"speaker":"Paul J Daly","startTime":1357.28,"endTime":1361.14,"body":"because again, I know I said it,"},{"speaker":"Paul J Daly","startTime":1361.14,"endTime":1364.5,"body":"or I asked the question, but the"},{"speaker":"Paul J Daly","startTime":1361.14,"endTime":1364.5,"body":"reality is, with AI deployments,"},{"speaker":"Paul J Daly","startTime":1364.5,"endTime":1367.32,"body":"a lot of people just can't wrap"},{"speaker":"Paul J Daly","startTime":1364.5,"endTime":1367.32,"body":"their head around, like, what"},{"speaker":"Paul J Daly","startTime":1367.32,"endTime":1370.86,"body":"the AI is going to actually do,"},{"speaker":"Paul J Daly","startTime":1367.32,"endTime":1370.86,"body":"right? Such a broad term. And I"},{"speaker":"Paul J Daly","startTime":1370.86,"endTime":1373.98,"body":"think, you know, some of the"},{"speaker":"Paul J Daly","startTime":1370.86,"endTime":1373.98,"body":"examples were right on the"},{"speaker":"Paul J Daly","startTime":1373.98,"endTime":1378.72,"body":"money, because every like, the"},{"speaker":"Paul J Daly","startTime":1373.98,"endTime":1378.72,"body":"it's black and white, it's it"},{"speaker":"Paul J Daly","startTime":1378.72,"endTime":1381.62,"body":"matches, or it doesn't match,"},{"speaker":"Paul J Daly","startTime":1378.72,"endTime":1381.62,"body":"it's there or it's not there,"},{"speaker":"Paul J Daly","startTime":1381.62,"endTime":1384.68,"body":"and I think that that those are"},{"speaker":"Paul J Daly","startTime":1381.62,"endTime":1384.68,"body":"the types of things that make up"},{"speaker":"Paul J Daly","startTime":1384.68,"endTime":1389.3,"body":"probably 98% of the compliance"},{"speaker":"Paul J Daly","startTime":1384.68,"endTime":1389.3,"body":"headaches that happen. And so"},{"speaker":"Paul J Daly","startTime":1389.3,"endTime":1393.26,"body":"I'm glad to see it, you know,"},{"speaker":"Paul J Daly","startTime":1389.3,"endTime":1393.26,"body":"just start to be deployed across"},{"speaker":"Paul J Daly","startTime":1393.26,"endTime":1397.7,"body":"the board. Next up, I just want"},{"speaker":"Paul J Daly","startTime":1393.26,"endTime":1397.7,"body":"AI to, like, be able to operate"},{"speaker":"Paul J Daly","startTime":1397.7,"endTime":1400.48,"body":"QuickBooks for me. So I know"},{"speaker":"Paul J Daly","startTime":1397.7,"endTime":1400.48,"body":"it's compliance in QuickBooks,"},{"speaker":"Paul J Daly","startTime":1400.48,"endTime":1403.96,"body":"but if they can get on that next"},{"speaker":"Paul J Daly","startTime":1400.48,"endTime":1403.96,"body":"like, just show me last year's P"},{"speaker":"Paul J Daly","startTime":1403.96,"endTime":1406.06,"body":"and L year over year. I"},{"speaker":"Michael Cirillo","startTime":1406.06,"endTime":1409.48,"body":"mean, this is a"},{"speaker":"Michael Cirillo","startTime":1406.06,"endTime":1409.48,"body":"really compelling use case for"},{"speaker":"Michael Cirillo","startTime":1409.48,"endTime":1414.4,"body":"AI in which future generations"},{"speaker":"Michael Cirillo","startTime":1409.48,"endTime":1414.4,"body":"may never have to worry about"},{"speaker":"Michael Cirillo","startTime":1414.4,"endTime":1417.22,"body":"compliance again, because it"},{"speaker":"Michael Cirillo","startTime":1414.4,"endTime":1417.22,"body":"won't be a thing anymore. I"},{"speaker":"Michael Cirillo","startTime":1417.22,"endTime":1417.82,"body":"think between"},{"speaker":"Kyle Mountsier","startTime":1417.82,"endTime":1419.56,"body":"AI and"},{"speaker":"Kyle Mountsier","startTime":1417.82,"endTime":1419.56,"body":"blockchain, that's what I think."},{"speaker":"Kyle Mountsier","startTime":1419.56,"endTime":1421.8,"body":"I think you're gonna start to"},{"speaker":"Kyle Mountsier","startTime":1419.56,"endTime":1421.8,"body":"see AI and blockchain. You're"},{"speaker":"Kyle Mountsier","startTime":1421.8,"endTime":1424.56,"body":"going to see blockchain come"},{"speaker":"Kyle Mountsier","startTime":1421.8,"endTime":1424.56,"body":"back in. AI is going to be the"},{"speaker":"Kyle Mountsier","startTime":1424.56,"endTime":1427.92,"body":"tool with, with social leverage,"},{"speaker":"Kyle Mountsier","startTime":1424.56,"endTime":1427.92,"body":"to connect the data and make it"},{"speaker":"Kyle Mountsier","startTime":1427.92,"endTime":1433.44,"body":"really, really resilient. And,"},{"speaker":"Kyle Mountsier","startTime":1427.92,"endTime":1433.44,"body":"and, and when we get into like,"},{"speaker":"Kyle Mountsier","startTime":1434.4,"endTime":1439.8,"body":"AI, document sourcing, right?"},{"speaker":"Kyle Mountsier","startTime":1434.4,"endTime":1439.8,"body":"Like, how do you validate"},{"speaker":"Kyle Mountsier","startTime":1440.28,"endTime":1446.06,"body":"document? Real, realness, right?"},{"speaker":"Kyle Mountsier","startTime":1440.28,"endTime":1446.06,"body":"It's, it's gonna, actually, I"},{"speaker":"Kyle Mountsier","startTime":1446.06,"endTime":1450.02,"body":"just got my new passport, and I"},{"speaker":"Kyle Mountsier","startTime":1446.06,"endTime":1450.02,"body":"was my passport was 10 years"},{"speaker":"Kyle Mountsier","startTime":1450.02,"endTime":1456.5,"body":"old, staggered at the complexity"},{"speaker":"Kyle Mountsier","startTime":1450.02,"endTime":1456.5,"body":"at which, like the materials and"},{"speaker":"Kyle Mountsier","startTime":1456.5,"endTime":1459.92,"body":"the overlays and all that type"},{"speaker":"Kyle Mountsier","startTime":1456.5,"endTime":1459.92,"body":"of stuff, had to go in. Because,"},{"speaker":"Kyle Mountsier","startTime":1460.1,"endTime":1462.82,"body":"you know, I mean, you've seen"},{"speaker":"Kyle Mountsier","startTime":1460.1,"endTime":1462.82,"body":"the photos. You've seen the"},{"speaker":"Kyle Mountsier","startTime":1462.82,"endTime":1466.12,"body":"photos of the the IDs and the"},{"speaker":"Kyle Mountsier","startTime":1462.82,"endTime":1466.12,"body":"licenses and the receipts and"},{"speaker":"Kyle Mountsier","startTime":1466.12,"endTime":1470.92,"body":"the bills that are coming out"},{"speaker":"Kyle Mountsier","startTime":1466.12,"endTime":1470.92,"body":"from GPT like, oh, things like"},{"speaker":"Kyle Mountsier","startTime":1470.92,"endTime":1474.94,"body":"this are going to need to be in"},{"speaker":"Kyle Mountsier","startTime":1470.92,"endTime":1474.94,"body":"in processes, especially around"},{"speaker":"Kyle Mountsier","startTime":1474.94,"endTime":1477.64,"body":"highly regulated industries,"},{"speaker":"Kyle Mountsier","startTime":1474.94,"endTime":1477.64,"body":"which Auto is."},{"speaker":"Paul J Daly","startTime":1478.6,"endTime":1482.46,"body":"Well, there you go."},{"speaker":"Paul J Daly","startTime":1478.6,"endTime":1482.46,"body":"Just another thing AI is going"},{"speaker":"Paul J Daly","startTime":1482.46,"endTime":1484.44,"body":"to do to make our life easier."},{"speaker":"Kyle Mountsier","startTime":1484.5,"endTime":1487.38,"body":"There you go."},{"speaker":"Kyle Mountsier","startTime":1484.5,"endTime":1487.38,"body":"Can't make sandwiches, can't"},{"speaker":"Paul J Daly","startTime":1487.68,"endTime":1490.56,"body":"podcast without us."},{"speaker":"Paul J Daly","startTime":1487.68,"endTime":1490.56,"body":"Can't come up with Porta Potty"},{"speaker":"Paul J Daly","startTime":1490.56,"endTime":1495.6,"body":"stories on on the fly, on the"},{"speaker":"Paul J Daly","startTime":1490.56,"endTime":1495.6,"body":"fly with good behalf of Kyle"},{"speaker":"Paul J Daly","startTime":1495.6,"endTime":1498.48,"body":"Mountsier, Michael Cirillo and"},{"speaker":"Paul J Daly","startTime":1495.6,"endTime":1498.48,"body":"myself. Thank you so much as"},{"speaker":"Paul J Daly","startTime":1498.48,"endTime":1501.38,"body":"always, for giving us a few"},{"speaker":"Paul J Daly","startTime":1498.48,"endTime":1501.38,"body":"minutes. Nuts and hanging out on"},{"speaker":"Paul J Daly","startTime":1501.38,"endTime":1502.04,"body":"Auto Collabs."},{"speaker":"Unknown","startTime":1502.7,"endTime":1506.12,"body":"Sign up for our free"},{"speaker":"Unknown","startTime":1502.7,"endTime":1506.12,"body":"and fun to read daily email for"},{"speaker":"Unknown","startTime":1506.12,"endTime":1509.96,"body":"a free shot of relevant news and"},{"speaker":"Unknown","startTime":1506.12,"endTime":1509.96,"body":"automotive retail media and pop"},{"speaker":"Unknown","startTime":1509.96,"endTime":1514.22,"body":"culture. You can get it"},{"speaker":"Unknown","startTime":1509.96,"endTime":1514.22,"body":"now@asotu.com That's asotu.com"},{"speaker":"Unknown","startTime":1515.54,"endTime":1519.08,"body":"if you love this podcast, please"},{"speaker":"Unknown","startTime":1515.54,"endTime":1519.08,"body":"leave us a review and share it"},{"speaker":"Unknown","startTime":1519.08,"endTime":1522.1,"body":"with a friend. Thanks again for"},{"speaker":"Unknown","startTime":1519.08,"endTime":1522.1,"body":"listening. We'll see you next"},{"speaker":"Unknown","startTime":1522.1,"endTime":1522.34,"body":"time."},{"speaker":"Unknown","startTime":1533.74,"endTime":1535.54,"body":"Welcome to Attica lab recording."}]}