The [Un]churned podcast brings to you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. With each episode, our hosts and special guests uncover the secrets from top leaders and innovators of companies so that you can advance your own career, and the performance of your customer success team. [Un]churned, and the CS&BS series, are presented by UpdateAI - https://update.ai/
Joshua Schachter is the Founder & CEO of UpdateAI. He is an entrepreneur & product leader with experience building consumer-facing user experiences across multiple platforms, including Desktop, native Mobile, Facebook, and Mobile Web. He has a strong analytic background with a focus on optimizing around funnel conversion, user engagement, LTV, and SEO acquisition.