Contact Center Cactus Chat
For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen to how Eric started from one small business to another to get to what Pac Biz is now
Contact Center Cactus Chat
The Challenges of Managing Remote Employees
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Eric Mulvin
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Season 1
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Episode 14
Jake sits down with Eric to tell him about the biggest challenges in overseeing over 200 employees, as an operations manager, especially those working from home.