Contact Center Cactus Chat
For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen to how Eric started from one small business to another to get to what Pac Biz is now
Contact Center Cactus Chat
How to Measure the Customer Experience Metrics
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Eric Mulvin
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Season 1
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Episode 21
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Eric & Jake are back to conclude their 8th Anniversary Series with an amazing topic that’s sure to bring your service company to where it should be!