Contact Center Cactus Chat
For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen to how Eric started from one small business to another to get to what Pac Biz is now
Contact Center Cactus Chat
Talking About Company Culture
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Eric Mulvin
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Season 1
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Episode 22
Eric sits down with the first person he’s ever hired at Pac Biz, director of company culture Kiezia, as they go over how the growth & retention of the staff impacts customer experience and turnover.