Contact Center Cactus Chat
For the first episode Eric and Jake talk about the Pac Biz story and how the company came to be. Listen to how Eric started from one small business to another to get to what Pac Biz is now
Contact Center Cactus Chat
Let’s Talk About Culture Index Part 2
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Eric Mulvin
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Season 1
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Episode 25
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We continue our conversation with Jackie Lord and find out about her views on the age of AI. Plus, get her insights on strategically improving efficiency with the employee in mind.