The Conscious Salon

"We let our team down"

February 12, 2024 Nicola and Tessa Season 1 Episode 78
The Conscious Salon
"We let our team down"
Show Notes Transcript Chapter Markers

Ever find yourself at a crossroads in your professional life, wondering how to merge personal values with team dynamics? Our beloved Hannah from Conscious Salon joins us and unpacks the art of realignment within a team, sharing nuggets of wisdom that every business owner and team member should take to heart. The conversation quickly delves into the meatier matters of team alignment, as Hannah offers a unique lens on the environmental hurdles that can skew a team's compass.

The dialogue shifts gears as we confront the elephant in the room – leadership accountability. It's a raw look at the missteps we've made and a collective pledge to not only own them but to learn from them, strengthening the bonds within our salon. Hannah's candid reflections become a beacon, illuminating the path to those courageous conversations we sometimes skirt around. These exchanges aren't just talk; they're the foundation for a thriving workplace culture, one where every voice is heard and every challenge is an opportunity for unity and jubilation in our shared mission. Tune in, and be inspired to cultivate an environment where authenticity and passion are the cornerstones of your team's success.

To follow our journey:
Instagram @aheadhair_
@the_conscious_salon

This podcast has been produced and edited by Snappystreet Creative

Speaker 1:

Here at the Conscious Salon, we acknowledge the traditional owners of the land in which we stand today, the Boon Rung people of the Kula Nation. We pay our respects to the elders, past and present, and extend their respect to all Aboriginal and Torres Strait Islander people. Welcome to the Conscious Salon. Welcome back to the Conscious Salon podcast. I'm going to put a little bit on the pressure here. We've got a very important guest in the building. We do Important guest. Would you like to introduce yourself?

Speaker 2:

Hi, I'm Hannah, Hannah from me.

Speaker 1:

Raging applause.

Speaker 2:

Leah.

Speaker 1:

Our beloved Hans from ahead. So Han has worked with us in our brick and mortar salon for three and a bit years yeah, magical years. And today we thought we'd drag her into the recording studio which today is our old beauty room at the salon. Yes, very professional round here. Hannah, you're no stranger to the Conscious Salon podcast. You've been on this a few times, but we love getting you on because it gives a really beautiful perspective into an employee's world, which I think is really important for the business owners to listen to our podcast, to understand how team members feel and also to sort of humble ourselves a bit and have compassion towards from a team member's point of view. So thank you for joining us.

Speaker 1:

Thanks for having me, Honey we started every episode with a little segment. What's it called?

Speaker 2:

The Week. That Was no, we'll do a quick week. That was Alright. We'll do a quick time haul.

Speaker 1:

Go on. The Week that Was, we were going to skip the Week that Was because we are a little time-pressured today, but the Week that Was Honey, how's?

Speaker 2:

your week been. Honestly, I've been a little bit scared of rain, but coming into this current week I'm very like on the ball, ready to make some moves.

Speaker 1:

We've been shaken. We love that. Good for you, honey, but you had a good week, good weekend.

Speaker 2:

Yeah, lovely weekend, holsem weekend, Great. We love a wholesome weekend.

Speaker 1:

I'm actually sporting a new tattoo.

Speaker 2:

It's got the second skin.

Speaker 1:

The sleeve is on its way. It's loady. I actually flip it around. I just have a little look.

Speaker 2:

It's an iris, isn't it?

Speaker 1:

It's so beautiful. We're just having a little squeeze.

Speaker 2:

It's so gorgeous.

Speaker 1:

My favourite tattoo of yours. I still think the lemons is my favourite, but that's a close second. It's bloody gorgeous. It's beautiful, tess. The Week that Was, we had a great time up in Queensland. We went to the Sunshine Coast. It was nice and humid, but it was like 70% humidity or something like that. My hair was like pubic hair.

Speaker 2:

That's the only comparison I can make.

Speaker 1:

I stepped on a tally. I did say quite a few times I'm struggling to breathe. It's not Hong Kong girls, it's not that bad. But as an asthmatic it was sensational. I was vibing that, but it did get really badly sunburned because I forgot to put the sunscreen on and you got sunbied jellyfish I forgot that part. That was a little stinger. So did Solly, so did actually everyone, I think Me got an interesting sting which was It'll never listen to this, so that'll be good.

Speaker 2:

It was a sting on the testes.

Speaker 1:

That's one way to start your holiday.

Speaker 2:

A sting on the neck is a good sign At least someone was playing in that region Exactly.

Speaker 1:

We're not talking about the biggest sting that we got while we're away. The family reunion, no. I wasn't sure if I talked about this for a while, but I'm going to go ahead and talk about it. I did walk in on mum and dad doing some bedroom gymnastics in the morning. I'll say this, though it's on you, for that I've said to you, because when you go into someone's bedroom at like quarter to seven in the morning, it was a family holiday and they're 70.

Speaker 1:

I also no one's 70 in that room, yet I think they're actually 69, which is a great age to be for that sort of behaviour.

Speaker 2:

I'm not going to be talking on that.

Speaker 1:

I did. Yeah, niki came out quite repulsed in a second and I said to her that's on you because you walked in to ask at a ridiculous hour if someone wanted to tear a coffee. Would anyone like a cup of tea? But knock, knock and like I did, knock, I knocked, but you're knocks like Hello. I went in, I knocked, Then mum made me feel guilty. Mum was like what?

Speaker 2:

That's just what we like to do, and then I was like. Now I feel like I was actually fully in mum's defence and like saying don't you dare shame her about this.

Speaker 1:

But then mum chimed in and I was like not one word from you, Alison, I will defend you but I don't want to hear one word out of your mouth.

Speaker 1:

Anyway, mum's like dying listening to this, dad's probably smiling listening to this and I'm vomiting listening to this. So, moving straight along, what's our next segment? Hot Girl Hotline, hot Girl Hotline. So every week, for anyone who's new around here, we run a little segment that's called Hot Girl Hotline. We put up a questions box on Instagram and ask you for your woes, your troubles, your business blues, whatever you're facing at the moment. Tess, what is today's listener question? Today's question is can you realign team, which I thought was very much on brand with our conversation with Hannah today.

Speaker 1:

Well, well, well, alright, we're going to ask this.

Speaker 2:

Who'd like to go?

Speaker 1:

first Hannah, thanks for all doing that the hand did not raise no line Okay.

Speaker 2:

The hand is straight up and yes, hannah, you can answer first. I definitely feel like it can, because I feel like sometimes, when team feel like they're not necessarily aligned, it might just be because there's blocks in the environment around them.

Speaker 1:

That's a nice reply to Hannah, hannah's just moved it from my concept of co-host Great Talk more.

Speaker 2:

I feel like environments like a very big thing for everyone. So sometimes when people are in an environment that you're working in every week for 38 hours and maybe they're not actually aligned with, like, say, the business or the team and everything like that, the people who are aligned to the business and what the values of the business are, sometimes those people who don't obviously align they're energy and stuff like that can compromise like those who do align. So I feel like if you're feeling like there's unalignment within the team or like someone's feeling unaligned, I think it's just to have a courageous conversation and really see where they're standing and if there is any blocks or environmental factors that have like diminished their like spark for the business.

Speaker 1:

Yeah, yeah, that's a great answer. Sorry, what do you think? I'm going to struggle to follow that, but I think Hannah's right on the money with that. You can, I think if the team member is, as Hannah said, really like wanting to, I think there's blocks and then there's unalignment. So I think if someone's willing and wanting that, then yes, but and echoing again pretty much just gonna go off with what Hannah said Having conversations and courageous conversations around. That is really the only way that you're gonna find out. So it can be done. But it needs to be something that is wanting to happen, not forced to happen. I think you can't force it. Do you know? I really feel like this can happen. Actually, I'm gonna change my wording.

Speaker 1:

This happens in every business and it can happen really easily and almost all of a sudden you just turn around and you're like, oh shit, it's just like how did I miss this? It can happen kind of slowly and quietly and all of a sudden it can turn into like quite toxic behavior or quite a toxic culture in the business. But in terms of realigning team, I think as owners, as managers, as team members, we are literally constantly realigning ourselves Like I realign myself in my relationships, I realign myself with my goals, with my mindset, work like I'm constantly putting myself back on track. So I think that, yes, it's possible to realign team members. However, I think you have to go.

Speaker 1:

Okay, is the juice worth the squeeze?

Speaker 1:

You know, there's people that we've helped get back on track and realign to the business who are so, so, so, so worth the squeeze. And there's people who are like, okay, cool, you need to go and do something else now. This is not serving you anymore and it's affecting the business. And I think, as the years roll on in business ownership and as the more and more work that for me personally, that I do on ego as someone who, like, came out of the womb with a giant ego, the more I humble myself in terms of being compassionate and understanding what people, how people operate, the less that I feel emotional about it Like, the more I just sort of accept that, okay, cool, that person has become unaligned or perhaps our values don't match up and that's okay, but let's talk about how that looks moving forward. But I really do feel like it can happen, almost as if, like, you wake up one day and you're like holy shit, have I got a really unaligned team, or have I got people in my team who aren't aligned?

Speaker 1:

Which is pretty much what happened last year. Yes, yeah, which is why I mean let's not pretend that there's a coincidence, we handpicked that question.

Speaker 1:

We got like a list of ten questions, because I don't want to sound like we're like handpicking and like also writing our own ones We've got hundreds of questions that we pick from and we go, okay, cool, what's happening for our one on ones, what's happening for people around us, what's happening for us in our salon, what's just happened for us? And we pick that topic and talk about it. So let's talk about what happened last year and look, I think again, the more I think about it and the more I talk about it, the more unemotional I become about it, because it really is just like human nature. It's just business as well, isn't it? Yeah, for sure. So we did have a little bit of misalignment towards the end of the year with a couple of our team members. Again, it was just time for them to go and do something else and our values just weren't lining up. But it really did affect everything that we did last year, and I will absolutely. I mean, we've talked about this on the potty before. We put our heads in the sand last year because we had a lot going on and it just wasn't really our year of consciousness in our salon.

Speaker 1:

Let's be honest. Do you want to elaborate, my friend? Yeah, I think you know, and we've had quite honest conversations around this and I know you know, hannah and Nikki and I have all had very honest conversations. I've also, you know, we've had honest conversations with the entire team and I think transparency was a really big thing. That perhaps, whether it was not alignment or just not being aware, or I'm not too sure the exact wording on it, but I think there was definitely some things that I was like, oh no, I'm not saying that, so that mustn't be happening but then obviously also remembering that of course, I'm only going to see the you know everyone's on their best behaviour when mum's in. I mean, I also think there's an element of like you see, what you want to see, like you're a human being, so you go, and also you're a human being that likes to see the best in people.

Speaker 1:

So often what that leads to is, if you have things presented to you that may be indicative of an alignment, you go. No, no, that person, you know, I really love that person. I see a lot of gifts in them. I really want this to work out. Perhaps say well, this, this or this, or maybe this is going on, or you know Janine's dog's getting brushed today, or whatever the reason is, you sort of almost start to justify it. Yeah definitely.

Speaker 1:

I think, when I think about it now and last year, and like I really appreciated a lot of the and again this, while we've got Hannah wrong, because we had some really courageous conversations and big conversations and shared a lot of tears and things together, and I think the level of connection, communication and trust between the three of us in this room it's and it's taking a lot of vulnerability and a lot of like accountability as well, which I think is like a really big thing of realization of like how, as Nicky's said multiple times, I was not the leader that I have been Last year I was distracted, I was a multitude of things, but I wasn't present and I was just assuming that it was all good and it really, I think, with having and this is the thing I want to be super, super clear on, because unaligned team does not mean like I can really like someone and not love working with them and you can kind of have that separation of it like you can really like a person but it also not fit within your company, or like I think that that's the thing that we really need to normalize. It's actually really good point to make. I think it's really important because there's, you know, like it not being aligned or not having, as I said, the same values of the same vision of the same thing, like people that are in there who don't really want to be there anymore, which is effectively what we had happened. It does really change the experience for everyone and, as Hannah saying about the environments, that can really affect other people in the team and I know we had a conversation around your experience being really Really Challenging, not what it used to be. Challenging actually, and I think this is the reason that I want Hannah to talk about this, and it's not through a.

Speaker 1:

I just want to be super clear. It's on the thing of, like you know, if you've got, you can blame all your problems on the line team and say that that's what it was, or you can sit here and be accountable as a leader and go. I put everything on last year on my shoulders. I very much wear that and go. Yep, I could have done so much more. I was had my head in the sand. I assumed that everything was good. I overlooked things that I probably shouldn't have. There was one problem with last year. One problem, one problem only, and the only people who are responsible for that you and I, yeah, and it was just that we had unfocused leadership, yeah, and I'd love to get your.

Speaker 1:

But I just want to be really clear on that, because I feel like it's so easy to just blame team or like for my team, and just I feel like they almost become like a bit of a scapegoat and I just think that that's just like a really unconscious way of Showing up as a leader. So I just want to be really clear on that, that this is not like a shade session on the former team members. This is a conversation around, I think, really having Really courageous conversations, you know, standing up and copying the branch of what you've fucked up. And then also I really appreciated Hannah's honesty and transparency and also what's the word Hannah's opinion and value, and her word has great weight with us, and I really appreciated how she was able to kind of, I think, show us things that I was either not focusing on or avoiding or turning blind I to. So I was appreciative of that Beautiful, beautiful thing to say Hannah's word has great weight with us. That's a huge. I've never heard that phrase.

Speaker 2:

Yeah, I will put on your tombstone doll, putting it everywhere.

Speaker 1:

Hand. But that's enough from Nick. You know we've kind of given out version of the events. Would you like to share for you? How Do?

Speaker 2:

you want to hear or do you like?

Speaker 1:

how I want to share. I'm gonna give you full freedom on this and don't worry about throwing us out of the bus, go for it. I think this will be really like we've already talked about this pretty openly on the potty, and I think this will be really important for people to hear how a team and board feel.

Speaker 2:

I think, because the girls aren't hidden here all the time. So it's like when the teams in here every day of the week, so as like the girls have said, like you know, as as leaders and stuff like that, you see what you want to see in people, stuff like that, but when they're not in the salon, the real I guess, like the real people sort of like start coming out and that trickles out more. So I think for the year that was last year, there was a lot of that trickling out when you guys weren't here and that was like a really hard thing to like see this happy place that, like I loved coming to work to.

Speaker 1:

We cry over this podcast, girlfriend, so you should do this Like we're so tissue box.

Speaker 2:

So then when you see the place that is like your happy place and like your sanctuary, to like express who you are and be like authentic to yourself, be like slowly torn away, like that's what Hurts the most, but then, but then I guess they're negative and stuff like that feeds on to the people around them. So then, like your perception and stuff like that of your work environment changes. So then you feel like, oh wait, am I meant to feel this way about this place? Is this how I meant to feel about X, y, z? Like oh, am I being done wrong by like that sort of stuff?

Speaker 2:

So then for the pretty much whole last year, sort of thing, that's how I was, like I was a motivated to come to work, like I didn't really want to come to work, sort of thing. Like it was a struggle to get out of bed every morning and be like, okay, cool, let's Go put the happy front on and go do my job, sort of thing. So last year I really just didn't actually show up as like my authentic self. So I felt very, I guess, also unaligned with who I am as a person as well. So A lot of battles with that. And then it came towards the end of the year and, like, we went to Queensland and, you know, had some honest conversations there and then, coming back, I actually Wanted to chat with the girls and I basically had said that I feel like that.

Speaker 2:

I wasn't aligned with the business and stuff like that, and I think we're having that open and honest conversation. It was like, I guess, because all these thoughts were going on in my head and everything like that. I think the clarity of like being able to express what was actually going on in my head to the girls and then them ask like key questions, actually pinpoint what was actually going on and I feel like Walking out of this room after that conversation, it was like no, it's not because I'm not aligned with the business, it was just he focus on the brick and mortar store that it was just wasn't there so it just allowed like that negatively vortex just like Swirl its way around in here and just like really turn everything up.

Speaker 1:

And the risk of having people who are unaligned in your team like this is literally the consequence of it Absolutely, and I can we even touch on when we had that conversation with.

Speaker 2:

Hannah.

Speaker 1:

Nick and I were like so I think that really was the starting point of being like cool, something needs to fucking happen here, because it was one of the, like I think, most vulnerable moments that we've had and we've had some pretty vulnerable moments. But I think realizing for Nikki and I just where it was at it was a big like we need to really like strapping.

Speaker 2:

It was a very humbling conversation.

Speaker 1:

It was probably the most like the biggest wake-up call, probably the second biggest wake-up call. The first one was when I didn't realize you had to pay tax in our first year.

Speaker 2:

That was a big wake-up call.

Speaker 1:

But I would say it was a huge wake-up call and from that moment forward, I think everything was presented to us of, okay, the things that really matter in this business. We potentially risked that this year We've risked losing it. When you presented, you're staring straight down the barrel of the gun and you're like I really fucked up here, I need to take accountability. And we sprung into action stations. So it was like, okay, cool, we've identified what the issues are. You know. First issue was ourselves. Let's make a plan, let's make this happen. We need to change everything. People are either going to get on the bus or off the bus, but we're making this happen now and in the short space of three weeks.

Speaker 2:

I don't know if you guys realize it was a three-week period. It was a little too big if.

Speaker 1:

I'm honest, we walked out here with a machine gun and we were just like, all right, let's just take care of all the things we need to take care of.

Speaker 1:

So many things changed in such a short amount of time and I will say that took a lot of courage.

Speaker 1:

But I think the clarity that we had from the conversation that we had with you of being like, fuck, someone that we care about so much is this unhappy, and we have not ignored it, but we've put our heads in the sand and haven't wanted to actually believe this for you know, nine months and this has sort of slowly been fading away and all of a sudden we're about to lose grip of the situation and someone that we really care about and that we really love being with and growing with we're potentially risked this, which was a really humbling moment, but we walked out of here. We went to action stations. A couple of really big things that I want to talk about because we're throwing some pratties. A couple of really big things that, first of all, I would love hand to give a practical tip, because a lot of team members listen to our potty. I would love you to share your practical tip on how you actually felt courageous enough to have a conversation like that, because that's not easy.

Speaker 2:

No, it definitely isn't easy. I think at the end of the day, it's always like what we say you've got to step into that uncomfortability and that really is what it is. So if you feel like you can't have that courageous conversation with your leader, I like, hand on heart, say go for it and really just step into that, because again, by doing that, you're going to feel that way of like okay, cool, I've got this. It's like this powerful sort of feeling, like when you step into something like that and you don't really want to, your body's like no, don't do it. Don't do it. But I'd say, just step into that uncomfortability of what it's going to be, because there's always going to be positive that comes out of it. There's never going to be a negative that comes out of it.

Speaker 1:

I love that Absolutely. Thank you, honey. I really want to share some pracky tease from a business owner's point of view. So obviously not an amazing feeling to sit from a business owner's point of view and hear that you've let someone down. It's hard. It's hard to actually swallow that in any aspect.

Speaker 1:

Actually, if someone sits you down and says, like we need to have a bit of a chat about how I feel about you, this environment, whatever it is, I think I truly believe that you can have any conversation if it's done in a really conscious way. So what that looks like is letting people speak and not interrupting, not getting defensive and slipping into ego, which can happen so easily, things like blame, comparison, entitlement, all of those things and just being really bloody compassionate to the fact that someone's brave enough to come in and start a sentence with, I feel you know, like holding space for that person and almost removing yourself from the situation and just looking at that person as if this is a friend that I want to listen to and I want to support and I want to really hear and understand what they're going through. I think that would be my biggest tip. What about you, mate?

Speaker 1:

I mean hard to follow that. I love Hannah's tip of you know having that courage to actually speak how you're feeling, and I also want to comment on the fact that you came into it with such a like. I mean I know we're like family in here, but you came into it with such. It wasn't like a you know, I've hated everything in here. You were really like it was just a real, like heart to heart conversation and so soft between all three of us. I mean there were a lot of tears, of course.

Speaker 1:

And tears when you left as well.

Speaker 1:

But I think that that's also really important to acknowledge. How you know, hannah showed up in a really, you know, compassionate way towards us as well, which we may not have been worthy of that at that point with how much we kind of turned a blind eye to things. So I'm really grateful for that and I think that would be really helpful to team members that might be in not necessarily it could be similar situations or just situations that they're not speaking up on. I really hope that that changes it for them. I love you know, what you've shared with that and having, as you said, we can always have calm conversations around everything. I think that's really important not to step into ego because, as you know, leaders we can often fall into that quite quickly and be, you know, like oh how do you or whatever?

Speaker 1:

And yeah, that just doesn't get us anywhere. For me, my biggest lesson last year was when I think about the year and the things that I ignored and I had a few when I looked back and again, silver Line, you always look back and go. Yeah, there was a lot of things that I overlooked. This when Hannah brought it to our attention, we'd also had a couple of like. I was aware that there was some things happening and we kept addressing yeah.

Speaker 1:

And I had courageous conversations with other team members as well around their experience. I was aware of it. I think it was thinking that we could keep realigning and giving, but probably I think the reality was it was I was wanting to realign people that really were showing that they didn't want to align, which is and yeah, I think not overlooking that. I think I remember Gary V saying and this is not, you know, I'm not telling everyone to go on a firing spree, but, francie, he says you need to hire quickly. Was it hire slowly and fire fast? And I think that often when we bring people in because everyone's got their best foot forward, we can see things and overlook them and hope that they'll sort out or get better. But I think you know, if you go to your gut and like especially if you've got members in your crew letting you know how they're feeling, don't ignore it or hope. Have courageous conversations, have those conversations around. You know this is the feedback. What I'm seeing is this I just want to check that we're still aligned, still have the same values. This is still the place that you want to be and if it's not, it's okay. Let us support you with finding somewhere else.

Speaker 1:

I don't know how like I think that it's really important to have courageous conversations. I think that that's something that we don't hope that it gets better. Address it and start working on it getting better, because, as Nikki said, we made the decision three weeks, we had a huge shift, three people moved on. How have things looked since then? And we had like all of it. You know, the week that we've spoken about on the podcast. We had the hot water down, the team members gone, the sickness pulling, megan in pulling, mom and dad in pulling like every resource that we had to come and try and get things done, internet down, all of the things. In that week, though, and I want to ask you, how was being at work?

Speaker 2:

The week when the hot water went down.

Speaker 1:

When, like all everything went, we had the chaos that was ensuing, it was chaos but it was bloody bliss it was beautiful.

Speaker 2:

Like it was just like we all, like you know arms around each other. It was just the vibe was like what happened. You know, it was just like this, I guess the tablecloth was taken off the table. It was like the curtains had been opened. Here we are, yeah.

Speaker 1:

But I remember looking at you when all this chaos was going on and it was like when the hot water went down.

Speaker 1:

We were doing this smoothie cup shampoo and you said I remember looking at you and you and I just want to smile at each other and you were like I'm loving this, You're like me too. It's like the chaos in my brain is loving this moment. We were like hi, but it was so, because again, everyone in here wants to be here. The alignment's there, the joy comes back and the happy place is reborn. And it's not something that takes a lot of work, but it is. It's owning your shit, it's having honest conversations, it's acknowledging and being accountable with that.

Speaker 1:

So if that means apologizing to your team, stand up and apologize to them. We don't win by standing in this big powerful thing of never owning. When we fuck up, we're gonna make mistakes, we're gonna make plenty more. Own it, acknowledge it, apologize for it. You grow from that. I think there's so much strength in when people are accountable and owning whatever mistake that they've made and apologizing for it. There's so much power there. Sorry, Nick, what did you think of when we had that? Now, the aftermath of everything, I just feel as a leader.

Speaker 1:

I felt really uncomfortable in my business last year which is a really awful feeling and, as I've said, the only person that is responsible for that is me. But I felt really uncomfortable and I felt a bit insecure in my business last year. I felt I didn't feel respected a lot of the time and it was just a wishy-washy year. But I'm really glad that we had that year because it's made, as I said, that one conversation that we had sitting in this room and it was just like the blinders came off and I was like all right, cool, I was quite unemotional about it. All right, cool, this is what needs to happen. Let's go and happen. It did, but it was.

Speaker 1:

I think it's very humbling, but I think this is really important. I think having courageous conversations, having really open conversations, having calm conversations, calm conversations are hot and I really do believe that you can achieve anything if you do those things. And that's in all areas of my life relationships, my relationship with Pete, my relationship with Tess, my relationship with my son Like, if I come from a calm place, things resolve beautifully. If I come from a heightened place, things get pretty hectic, pretty quickly. So yeah, I think just how it feels now is everyone's on the same bus. I'm like I don't even know if we were all on the same road before, but we're all on the same bus.

Speaker 2:

We're on the same state. I'm all the way to the country I think the biggest difference is I literally would do.

Speaker 1:

I can hand on heart, so I would actually do anything for anyone in this team. I would go to the end of the earth for anyone in this team and I really feel that if we needed something, needed support, if I walked down and asked for something outrageous right now, I actually feel like every single person would be like it's cool, we've got you back and that's a pretty beautiful thing. So to feel that is amazing. Guys, we have a lot of people who are like I'm so grateful for you. Guys, we end every episode in gratitude. Tess, what are you grateful for?

Speaker 1:

I'm actually really grateful for last year. It's uncomfortable and like so many lessons, so many lessons, so much growth, so much value. But I actually truly and I'm talking to you in this I'm the most grateful for that because we would not have the dynamic, trust and the understanding if we didn't go through that. I'm sorry that it happened, but I wouldn't change it because we would not be in the position that we are and have the dynamic that we do if we didn't. And I'm super grateful for you coming on and sharing and like really sitting in that discomfort and sharing the truth of it, not just saying what a lot of people may not have the bravery to come in and say that. So I'm super grateful for that and I'm so grateful that you're still here, because you are so much of the heart of this place and it would have been devastating to lose. So I'm just so grateful that that all happened. But we've realigned and gotten back on track.

Speaker 2:

What are you grateful for?

Speaker 1:

Hen.

Speaker 2:

I mean as cheesy as it is, you guys, because I think when I started here, very different person than what I am now.

Speaker 1:

Oh my god, absolutely.

Speaker 2:

But I don't think I would have explored even what goes on in my head or like what's happened to me in the past if I wasn't in an environment like this or had the opportunity to like, have little teasers with our PD days and like different things and it's you know. Don't think I would have unraveled as much of my life as I would have if I hadn't of stepped through those doors so it's great to shoot towards you guys for having this place and what it actually encompasses. I love you.

Speaker 1:

Hannah, thank you, that's so beautiful. Thank you, hannah, it's beautiful. I'm just so grateful for you, honey. I'm actually grateful for everything that went down last year. I'm grateful for every team member, past, present, and I just I'm so grateful for the way it went down. But I just have to say how grateful I am to have you in our lives because I truly think you're an exceptional person and I love the fact that we get to do this every day together, like, and we get to work towards visionary stuff and do exceptional shit, and we get to travel together and experience things together and personally develop together. I'm just really proud of you. I just I admire you, I love you, I'm proud of you and I'm just so fucking grateful to have you in my life.

Speaker 1:

Thank you, we're going to leave it right there. Everyone's a bit misty-eyed in here. Pretty gorgeous, nikki, beautiful. Thank you guys so much for listening. Beautiful episode Love you guys. Stay conscious. There we go. Love you guys. Thanks so much for listening to this episode and hanging out with us today To hear more about our journey. Follow us on Instagram at the underscore conscious underscore salon If you're a shit speller, check the spelling of conscious or at ahead hair underscore. Thank you so much for joining us today and we'll see you in the next episode.

Realigning Team at Conscious Salon
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