The Conscious Salon

When team members quit

April 15, 2024 Nicola and Tessa Season 1 Episode 87
The Conscious Salon
When team members quit
Show Notes Transcript Chapter Markers

Are you petrified your team will leave you? When the winds of change sweep through a business, bringing with them the departure of team members, how do you stand firm and find the silver lining? We tackle this head-on by sharing our own experiences and the strategies we've employed to navigate these transitions with grace and optimism. Our latest episode is a heartfelt exploration of the emotional landscape that comes with farewells and the fresh horizons they can introduce, especially when we choose to approach these changes with gratitude and an open heart.


The journey of business is never without its challenges, yet it's the way we respond to these challenges that truly defines us. This week, we pull back the curtain on the emotional rollercoaster that accompanies the departure of teammates and business partners. Revelations about the importance of perspective shifting and maintaining open communication underscore how we can turn potential paralysis by fear into a driving force for growth. Our conversation pivots to the delicate balance within the service industry, offering practical advice for those struggling with the ebb and flow of client and team numbers.
We invite you to embrace optimism and self-trust when it comes to team moving on.

This is a great episode for anyone who struggles getting through team turnover. 

To follow our journey:
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@the_conscious_salon

This podcast has been produced and edited by Snappystreet Creative

Speaker 1:

Here at the Conscious Salon, we acknowledge the traditional owners of the land in which we stand today, the Boon Wurrung people of the Kulin Nation. We pay our respects to the elders, past and present, and extend that respect to all Aboriginal and Torres Strait Islander people.

Speaker 2:

Welcome to the Conscious Salon welcome back to the conscious salon podcast hi tess, hi nikki, hi marty I just heard marty at the door. Very good, don't make me regret bringing you around here, marty I was surprised we were recording.

Speaker 2:

I thought, oh okay, he's not, he's not, he's a quiet dog, yeah, but my pact to marty, my commitment to marty, because everyone always says so, marty's my uh staffy. He's 10 years old and he was the first love of my life. But everyone always says, when you have a baby, your dog just gets put to the side but everyone says, like when you have a baby, the dog gets pushed aside and the dog is nothing. So my commitment to marty is that every single day, I give him one gift from myself.

Speaker 1:

Sometimes it'll be an egg on his breakfast. Today it's locking him on the other side of that door and letting him listen to my voice.

Speaker 2:

Sometimes it'll be an invitation somewhere exciting like Tess's house to record a podcast.

Speaker 1:

He does love it here, he really does.

Speaker 2:

Sometimes it's a 10-minute massage or just looking into his eyes, but I always make sure that's my commitment to Marty Something special every day for Marty. That's nice, and today it's looking at the wall. So Marty will be out soon. I'll love you. Appreciate you for not making too much noise. But, tess, we're back with another fantastic, riveting episode, all about having businesses and having dogs. How's your week been, my friend?

Speaker 1:

It's been good. Oh no, oh God, this is not on brand I can't think about what I've had a pretty cruisy week.

Speaker 2:

I reckon I must have, if I can't think of anything. You've always had a crazy week have I?

Speaker 1:

I don't know it's been a hot week yep oh yeah I'm the idiot that lives in melbourne that doesn't have any air conditioning in. We live on top of a hill, so where we get gets a lot of sun. We've got solar panels that power most of the house and, yep, no, no air conditioning. There was a bit funny when I asked the owner if it gets hot in summer and she was like not too much, but I'm also not here. I'm normally at my um beach house down in, I don't know, point lonsdale or something like that.

Speaker 1:

cool flex jennifer yeah she loved it and, um yeah, so mick and I had the agreement of uh seeing out the summer without getting it and just see how it goes. And uh, yep, air conditioners will be getting installed very, very quickly. Talia spent a couple of nights. We had the was it three, four days?

Speaker 2:

there was like we had like a heat wave in melbourne. It was like 37, 38, 39 degrees over three days yeah, it was really, yeah, it was a sizzler.

Speaker 1:

It was sizzling and it was scorching in here I had such relief.

Speaker 2:

When you were like do you want to record podcasts at your place this week, I was like yes, oh, yeah, I did that for my own benefit.

Speaker 1:

I'm not gonna lie. I wasn't thinking of you. I was like I'll drive anywhere because I'm literally burning in the center of hell at the moment. Talia was sleeping out here in the lounge room on the couch underneath the fan with a cold towel on top of her. That's how hot it was in our household. So if you yeah, I don't. I don't want to hear it. If you're going to complain, I'm going to complain more. But um, anyway, decisions have been made. We will be getting the air conditioner installed. I'm going to hit up um lovely casey, who's doing our air conditioning units at um ahead in a couple of weeks, when we start the reno, I'll be saying okay, see, we've just got another job to clear the schedule. Does he work as far?

Speaker 2:

as jembrook, I don't know. I don't know, probably a conversation we can have when we're not recording the podcast, but I will ask you it's really one-sided and um casey's joining us today I don't know what his business is called, so this is. I know it, but uh it has been.

Speaker 2:

It's been a great week we actually onboarded a new client, new private client, mel hi mel, if you're listening. Um, we onboarded a new private client this week, which has been really exciting. Um, and we always love cracking into a new business, because when you're working with a private client in our industry, you get really emotionally invested in the business.

Speaker 2:

So it starts to become like you're on the mission to get this business happening and really get it refined. So that's what we've been diving into this week and we've been doing a lot of work behind the scenes. Uh, in this new business, which has been exciting, um tess, we run a little segment oh, that was your week, the boss, was it yeah work work, work, girlfriend, that's what we do love it.

Speaker 2:

Uh, we run a little segment around here. What's it called? Hot girl hotline. So, for anyone new around here, we run a little segment every week. We put up a questions box on our instagram page and we ask you for your troubles, your woes, your business blues, whatever's keeping you up at night. Tess, what is this week's listener question?

Speaker 1:

this week's question is how do you handle team leaving without freaking out?

Speaker 2:

this is like it's happening a lot actually with our private clients at the moment. Um which is good to know, we've driven all their staff away. Um, this often happens. So when people start working with us, often they come to us when they are either feeling a bit stagnant in their business or they need to reconnect to their business purpose, or their business has grown to the capacity that the you know it's gotten to and they want to grow further. So usually what happens?

Speaker 2:

or they're in crisis or they're in crisis.

Speaker 2:

What happens is we start pulling apart all different aspects of the business so data, you know, profit, team values, all sorts of different things and when you start to pull everything apart, naturally the the person in leadership or the person who's, you know, owns the business becomes really bloody clear on what they want, and they also get this new fire in their belly.

Speaker 2:

Yep, when they get the fire in their belly and they become really clear on what they want, they start to look around them and go, okay, okay, cool, the standards that we had previously, we're now raising them, and team and clients and stockers and everyone that's working within that business or contributing to that business will either get on the bus or they'll get off the bus. So, naturally, what happens to us is that we have what what Tess and I refer to as the great cleanse of the salon, and it has happened with every single client that we've ever worked with. Every single client that we've ever worked with, has lost at least one team member and at least one client. Yes, actually, except for one person, but everyone else has no, but that person had um clients that moved yes.

Speaker 2:

So we always normalize that and we say you may not be sitting at the same table with the same faces in your team. You need to be okay with losing team members who are not aligned with what your vision is moving forward and the standard that you may have previously had. That you no longer have and you've raised that standard. These people may not be able to meet and you need to be okay with either letting them go or them walking away, agreed. The same goes with clients, so you may not be having the either letting them go or them walking away, agreed. The same goes with clients, so you may not be having the same clientele. You may be raising the standard and you may need to lose some people along the way.

Speaker 2:

So it's all very normal part of the process and we still, even though we do that little public service announcement at the start of working together, it still often is met with panic. Yep, and I feel like in our industry industry, because we are a service based industry that really relies on connecting um, you know, therapist or stylist with client it's really easy to fall hostage or feel hostage in situations when your team move on, yep. So we want to first of all start off by saying like we work with four private clients at once and three people are going through this at the moment three out of four, so it's normal, it's okay to feel this way, but it's all about how we actually change our mindset around it what do you think?

Speaker 1:

I absolutely agree. Uh, shockingly, I think these situations what I say play out a lot, even when we do prepare them for it, go through it. When it actually starts happening, panic ensues almost immediately, and the second that it starts happening, that's when the fear plays out. So the the fear plays out hard and fast, and I understand it. And, first of all, I actually think that what's important, first and foremost, when we have team that's moving or shifting and for whatever reason, so outside of it being how we work and operate with alignment and those sort of things. I'm going to go to the bigger picture of the world with however this would play out for you, with your teams or people in your life that might be moving. I'm going to keep it really open-minded here, nick, with it being like friendships, relationships, whoever is removing themselves from your life or you're moving away from them. When we have fear at play and we start being fearful of making decisions or doing things that we're, so if we're leaving situations moving people on, whatever the situation is, if we start letting fear be the dictator of what's going to happen next, we will remain stuck and nothing will ever change. And what when you start seeing those things you can't unsee them like, you can't say so. If you've got a team member that's not aligned and they don't want to align or they don't want to step in and start working with what you're working towards, you can't. It's square peg round hole. We can't force that in. You can't hope that one day that's going to get better. Same thing in relationships, friendships, dynamics if you start seeing things you guys aren't aligned with and you can't just kind of pretend like, oh, we'll just pretend that we're not unaligned about that and hope that we get back together.

Speaker 1:

And I think this is a really important thing, because fear keeps people stuck for so much longer than what they need to be. And what I hear constantly, and especially with so many of the conversations that we're having currently with people who have got unaligned, team members either stepping out or being removed, or even through our own experiences, yeah, it's scary. It is scary to have things change, because anything that changes can create uncertainty for people. But I always have that thing in the back of my mind that nothing good comes easy. And this too, shall pass two really cliche quotes, truly, that really help me. And our third one which we've just discovered in the last 12 months or so. This is happening. No carbs after five Definitely not one that I'm aligned with. I'm absolutely a pastor girl. Had a great bowl last night, stunning, I would say.

Speaker 1:

The last one that we have is this is happening for me, not to me, because it's so easy, when this starts playing out, to sit in victim and to be like, oh my god, I'm not going to be able to pay the bills or do this. I'm going to have to go. Fear, fear, fear. I'm gonna have to go back into the salon. I'm gonna have to start doing all these things. I don't want to be doing that. I'm gonna have to work more. I'm gonna have to find someone else. I'm. I don't want to be doing that. I'm going to have to work more. I'm going to have to find someone else. I'm going.

Speaker 1:

We don't see it as opportunity. We see it as all the thing, all this big plate of like responsibility that's getting dumped on us and, like you know, fuck them for like leaving now, and now I'm going to be fucked. That sort of like mentality plays out a lot, nikki, and I like to challenge that a lot with looking at the opportunity that's being gifted to you. So, seeing this as an opportunity, and I think this is one of the first things that we sit with is it's okay if you're freaking out. It's okay if you're not loving it, whether it's getting a resignation or having a team member that you realize it's not working out, neither that you potentially need to kind of like start working on having them step out, or whether you need to start having some courageous conversations with your team about like hey, I just want to check in with you and see, like, where you're at, because, from my point, I'm feeling like, potentially, we're not super aligned and I really need people to be aligned that are in here for where we're wanting to go.

Speaker 1:

So I think this, if we push through the fear and we push through the discomfort and the panic, like that's all okay, feel that like we're humans, not robots. So it's okay if you need to freak out. It's okay if you're not. Like it's okay in that moment, if someone hands you a resignation or tells you that they're leaving, or you realize that you need to move someone on, if you're not inspired and like great, like this is amazing. Sometimes that does happen, though, too and you're like like okay, amazing, this is going to be really really good, but it's okay. It's okay if you're worried, it's okay if you're scared. Normalize this.

Speaker 1:

I don't want to remove the freak out, actually, no, I don't want to remove the feelings around the freak out.

Speaker 1:

I want to remove the panic, the fear, the being a hostage, and this is the thing that I think we see happen so often with people that we work with and the industry as a whole and every industry. I don't think that this is like a one size fits all, and I'm certainly not out here martyring every like business owner being like. You know, you've got no idea what it's like to be us. I don't want to be on that bandwagon either, because I think it's really important to just keep going back to alignment, and I think, with these situations so often, it's so easy for us to just worry about ourselves and what this is going to look like for us, but actually, when we sit with it and these people are moving on or doing what's best for them or whatever it is, often, if we actually look at it and go on a minute, let's actually have a look at this.

Speaker 1:

Is this really going to be, you know, world ending? Probably not. I can rebuild from this. There's opportunity here and starting to shift that into opportunities. What comes from that? Those sort of things and I really want to start shifting that like fear and anxiety and panic. That happens because Everyone will leave at one point or another, including you. If you're in your businesses one day, you're going to leave as well.

Speaker 1:

Everyone has an expiration date, including the owners and we normalize that, and that's okay, because if we start realizing that we can just make the most of everyone's experience and situation and create some real magic, if we just have that as a thing of like, that's a reality, that's in our world.

Speaker 2:

That is a reality, yeah.

Speaker 1:

People have lives that are going to extend outside of your businesses and it's not personal. It's not personal at the end of the day, but I really think normalizing that. I know that's a very long-winded answer. It's okay, have the freak out, but don't let it hold you back. Don't let it hold, make you be a hostage. Don't make it have you sit in fear. Don't make you, you know, don't have those feelings with it. Feel it, process it and then start working on cool. What's the opportunity that I have here? Those sort of things?

Speaker 2:

I think as well, asking the question if you're freaking out about a team and believing, are you freaking out because you're like, what does this mean for the turnover in my business? Or are you freaking out because you're like I'm devastated to lose this person, because I really love working with them and they contribute so much to my life, because we've had people give us out their resignation and we've gone? Fuck, this is devastating. We really love the this person and it's so sad that we won't walk around the same piece of concrete for 40 hours a week together and that is really that's sad and that's really hard. But then there's been the ego version of that, which is like shit. A team member has given me this. What does this mean for me being able to pay the bills? And if it's the latter, if it's the one of, I'm freaking out because I can't pay the bills, and what does this mean for the clients and what does this mean for this? If it's that one?

Speaker 2:

I just want to remind you you, you built this business from the start, from the ground up. You literally built this business. Whether you purchased a business, whether you start it from scratch, whatever the situation is, you have built this business to be what it is and you can rebuild at any time. Any time that you want to, you can rebuild and you can redefine what this business means. So, looking at what's coming up for me is is things coming up for me because I truly love this person? I'm really sad that we won't be working together anymore. Or is it the? I'm freaking out because of the logistics? And if it's the logistics girlfriend, you've got this, it's absolutely fine. You can rebuild it. You've done it before. You can do it again.

Speaker 2:

Yes, if it's the other one, it's really important that you tell that person how you feel. I totally understand that you're moving on. I'm so sad because I love working with you and you've been such a special part of my life and I really want to continue our friendship after this. That's really important. But really normalizing the fact that we don't own people yeah, they are going to come and go. It's hard the thought of it and it's hard. It's hard because a lot of the time, we just get used to the familiarity of having people that you go yep, I'm familiar with this, these people and it feels scary sometimes when you feel like the rug is pulled from underneath you, but at the end of the day, it's one of those two things.

Speaker 2:

You're either worried about logistics or you're worried about losing someone you really love. If you're worried about about logistics, please don't worry this is happening for you, not to you and know that you can rebuild anything from the ground back up, anything. You have the power. You are the only key person in this ingredient. Here is you the person that started that business and at any point, if you're forced to or you want to, you can rebuild from the ground up. Or you've got the problem of like I'm losing a friend and or someone I love working with and all that needs to happen in that is that you wish them well and you say I've really appreciated what you've contributed to my life beautiful you know, it's all I got in my head with that.

Speaker 1:

We built this city. Yeah, great, um, that was great, though I think and it's so true, it is, it's, it's. It comes back to you you've done, you've, you've got this business and you've created it to get here and you can create again, and you can do it many times over.

Speaker 2:

Well, it also depends on how much you want it. If you're a person that throws their hands up and says, well, everyone's leaving, this is a disaster, it's terrible. All right, cool, you may as well roll over and die, or you can look at it and go okay, I have the ability. So we've got a private client at the moment obviously not going to name them, um, they're having a great cleanse of team. We obviously, from the outside, looking in in a less emotional, um, from a less emotional viewpoint, we can see that this is a really good thing and it's definitely happening to her not, uh, sorry for her, not to her and she is also understanding that as well which is really beautiful to see her being like.

Speaker 2:

Look, I know this is kind of hectic and it's all happening at once she also predicted it.

Speaker 1:

She said this is happening I know that this is also going to come. I'm okay with it, I'm ready.

Speaker 2:

And she was like I know this is this is a really good thing, and now she really sees it as an opportunity for her to rebuild her salon to exactly what she wants it to be, which is like one of the hottest things that you ever get to experience, but one of the things as well that I will normalize to every person who has lost staff or has lost clients. Every salon owner actually every service-based industry is in at any given point is in either one of two situations. The first situation is having too many team and not enough clients. So basically, your, your team, are gappy and you're trying to fill more spots, or you're in the flip side of having too many clients and not enough team. You can't find team, and literally every single person that we ask right now in the hair and beauty industry, you're either falling into one of those two categories.

Speaker 2:

So for us, we're fully booked, like, we're at capacity. We could definitely put another team ever on. So we're in a position where, um, you know, and, and people might look at that and go, oh, that's a, that's a better position to be in. Yes, it can seem that way. However, then you have risk like okay, if someone's sick, where do we put these clients? So there's pros and cons to everything, but you're either in one of two situations. We've been on the flip side of things, you know, even. You know, a year over a year ago, just over a year ago, we were in this flipped situation where we had we put a lot of team members on, we had too many team members and we were trying to build clientele still. So you're constantly in one or one of two of these either either of these and you'll flip between them and all of a sudden you go okay, cool, now we've got too many um clients, not enough teams, let's put another team member on.

Speaker 2:

Then you'll flip back into the other one so that's a good point or you're in the flip side of things, where you're wondering, okay, where's that client that I haven't seen for ages? Um, you know, and and you're thinking I've lost a client, I've lost a client. This really helped me. You're either building clientele or you're building team. So you're either expanding your clientele, you're expanding your team. That helps me, because I know that, okay, this, I'm in this situation right now where I'm trying to expand my clientele. We're really working on building our clientele and drawing in aligned clients, and I know that in three months' time I could be trying to expand my team. So you can flip in and out of that, and that helps me realize that it will pass. Yes, that panic that you feel.

Speaker 1:

I love that.

Speaker 2:

It's a great answer, tess. We love a praccy tea. That's a great answer, tess. We love a cracky tea. What's something practical, something tangible that we could give to someone who was panicking, feels hostage, worries when team are leaving uh, I'm gonna give a really simple one that I find really helps me.

Speaker 1:

give yourself a time frame to feel your feelings and cap it at that. That doesn't mean you don't like putting an ending on it, but you just give yourself that time rather than just kind of like pushing it down and hoping it goes away and just having it spill out every part of you in a like unconscious way. Give yourself 20 minutes, half an hour, an hour a day to feel the feelings. I wouldn't say go longer than a day. A day is the max. A day is the maximum, because then it starts becoming part of your belief and then it'll become like how you start moving forward and then you're going to be coming from a very, very negative place that is not going to be inspiring other people. So I would be saying give yourself a timeframe, choose it and then cap it. And literally I actually got this advice from a psychologist that I saw a few years ago and it changed my life because I stopped trying to get into like toxic positivity and be like what are the gifts and what are the opportunities?

Speaker 1:

I allowed myself a really healthy time frame to just feel sad, feel angry, feel pissed off, whatever it was, and I would put on a timer and the second that that timer was finished I'd turn the music off, I'd stop crying or whatever it was.

Speaker 1:

I'd go and wash my face and I'd reset and be like cool, and now I'm moving on with my day. And maybe I needed to do that for a couple of days, but it would allow me time to really feel my feelings and not try and do anything else. Obviously, you're not going to be like all right, I've got five minutes before the kids get home. I'm just going to let myself feel this, because sometimes it's too close. It needs to be a really conscious time. It needs to be time when you are by yourself and you've got probably a 20 minute window on either side of it. That would be my first thing Carve out some time for yourself and go and actually feel how you need to feel and just feel that and then cap it. Make sure that it's timed no longer than a day. That's my tip. Yeah, it's great mate mine is.

Speaker 2:

I reckon what helps me get through those moments is getting really like. I mean, this might be a cliche answer, but understanding my values and then understanding where that person who's left whether it's a client or a team member where that person fits into those values. And this came up, you know, recently we had a private client who messaged through and said like you know, I've had a team and believe in in this way or whatever. And when we actually started pulling it apart, we were like cool, so the team members chosen to do a, b and c. Let me ask you do you want this person who chose to do a, b and c? Is that someone who shares the same values as you do and someone who shares the same values as your company?

Speaker 2:

When you look at it that way, understanding what your values are and what the values that you want to uphold in your business, helps you make really clear, unemotional decisions. So when we're like wounded and we're like why is this happening to me and my poor, delicate ego, which happens to me all the time but when I'm in those crossroads of being like, why me? How could this person do this to me? Often I'll look at it from a really black and white point of view and be like okay, this person's values are a, b and c. They're prepared to go about things in this way, this way or this way. Is this aligning with the values that I uphold? No, they're not. So is this actually a person that I want to remain in my business or am I just choosing this because, logistically, it seems really hard to lose them, whether they're a client whether a team member?

Speaker 2:

If you think of someone leaving your business, often it comes back to the like. The fear comes back to the fact that we're like oh shit, logistically this is going to be hard and I've got to quote, unquote, fill this spot. Yeah, whether it's a team member or a client. Um, whereas it helps me being like, especially when clients leave, when I look at them, you would be like oh my god, I really liked that person. Then you look at them on paper, you're like okay, it was actually a rubbish client because they no-showed once or they came late to every appointment, or they were always like you know, whenever we would follow up with them, they always had all this negative feedback and it was like really painful and they started to become a real pain in the ass client. When you start to actually look at that, it's like does this person align with the values that I uphold and that I want to uphold for my business? That helps me, because often I'm like, oh, actually no, and that helps me see the gift in it quicker and it helps me transition from like panic stations to actually this could really be a good thing.

Speaker 2:

This could be happening for me, yeah, yeah, and and it's hard, you know you think two of our closest friends have left our business. So two of our closest girlfriends have left our business that we work together and then they've left our business. Tara and megan, two of our like soulmates I would say like people that we tell everything to like ride or dies what dogs? Two of the most important human beings in our lives left our business. And it's so hard because the sadness comes a lot of the time from fuck. We won't be able to walk on the same piece of concrete together. I'm gonna miss you and I'm scared for my. What looks like working without you? That's a really confronting thing and it's really bloody sad, but the reality is you have the ability to rebuild this business in any way that you want to, with anybody there with you and with anybody there without you, you have the ability to rebuild it at any point and we've still got it.

Speaker 1:

I mean, the thing I think that was the most conscious was that it was sad for them as well, like it was sad for all of us. But we still have really strong family friendships, still very much big parts of our lives. We're not walking around the same floors anymore but well, megan does sometimes but also but we set that, we set it up that way so it's set like that's what I mean about going.

Speaker 2:

I understand that you want to go and do something else. I love you, it's okay, thank you. Thank you for what you've contributed to my life. You've changed my life. I'm so grateful and off you pop to go and do whatever it is that fulfills you now.

Speaker 1:

And now we move into a new dimension of our relationship. It's still beautiful.

Speaker 2:

Tess, we end every episode in gratitude.

Speaker 1:

We do.

Speaker 2:

What are you grateful for, my friend?

Speaker 1:

I'm so grateful of.

Speaker 1:

I think the biggest pivotal thing for me is that, for me, I'm really truly embodying and believing that everything is happening for me, not to me, and I'm so grateful that I've stepped out of martyrdom and being a victim and, um the panic I allow myself, like having that healthy balance of feeling the feelings and, um, you know, being able to see the gifts even in the shit, even in like I can.

Speaker 1:

All I feel like one of my superpowers is being able to find a silver lining and something that I'm grateful for. And in every aspect of my life I've been able to do that, bar one, and that was, you know, an unsolvable one. It's one that was, you know a bit, but I still see gifts in even that one. It's nothing cryptic, guys. I feel like that was a really cryptic thing. It's passing of my best friend. That's probably the only situation that I've been in that I struggle to find gratitude, but even then I'm like how fortunate was I to have this incredible, magnificent human being as my soul sister for as long as I did, Would I've loved it to be our entire lives.

Speaker 1:

Hell yeah, but magical that I got to have what was it? I can't even remember how many years that we were, but from from when I was 12 through to when I was 27,. 15 years, 15, how many years is that? Not sure Some mathematician takes it 16 years 16 years of friendship.

Speaker 1:

I'm so fortunate, grateful, unbelievable. So even then, I guess I can, and I'm so grateful that I have learned that, because I wasn't like that. I actually think I started learning that, unfortunately, after Al passed, because then I started realizing, first of all, life is so fucking short and not guaranteed. This is getting really long, isn't it? It's not guaranteed and it's not a given, and it's what you make of it.

Speaker 1:

So, if I want, I don't want to sit there and feel shit about myself all the time and find all the flaws and all the things that I don't like or all the things that are happening to me, and like, sit there and feel like, you know, just negative, low vibe that doesn't light me up, that doesn't inspire me. I don't want to be around that sort of person. So so I certainly don't want to embody it and I'm so grateful that I've started flipping my mindset. It doesn't mean that I'm not met with challenges. It doesn't mean that I don't still have those moments of being like fuck, this is really fucking hard and I'm finding this hard or it's too much. I still have them, of course, but I've now learned tools to be able to have that impact.

Speaker 1:

not hit me for as long for as what it once did, and I can start working on the opportunities, the solutions and getting back out there, because, honestly, I just want to make the most of each day that I have. What about you?

Speaker 2:

that's a big answer, wasn't it? How am I gonna follow that? Um, look, I feel I feel grateful that we work on our mindset constantly, like I think actually you know what many, many years ago, when I first heard someone saying like live in gratitude and blah, blah, and you know what you put out there, you attract back, I really loved the idea, idea of it. I really wanted to believe it. But I'm going to be honest, I really didn't believe it.

Speaker 2:

I didn't actually believe that manifestation or you know what you, what you put out, you attract, whatever you want to believe it. But I'm going to be honest, I really didn't believe it. I didn't actually believe that manifestation or you know what you, what you put out, you attract, whatever you want to call it. I really didn't believe it. Yeah, and I really desperately wanted to and I tried and I tried and I tried and I kept with it and everything changed for me about a year ago when I really committed to.

Speaker 2:

Actually, I'm going to fully lean into this, I'm going to lean into this mindset stuff. I really think it's going to help me. It's going to help my mental health, it's going to help my stress levels, it's going to help the way that I feel about not over analyzing situations and I'm just going to 100% trust that everything will work out for me the way it's meant to. And, honestly, I never believed it for a year. And I have an alarm fun fact I have an alarm that goes off on my phone every single day at 8am and it says it's just a text box and it says I am abundant, I attract high level people and things.

Speaker 2:

I am always cared for is what it says three sentences and I have had that on my phone every day for about 18 months and for the first I'd say probably nine months, I didn't that on my phone every day for about 18 months and for the first I'd say probably nine months, I didn't believe it. And then every single day, working on it every single day, day in, day out, and that you know, it's one little micro example, but every single day, working on things for mindset and to truly believe that everything is going to be okay, and I really committed to it. And then about nine months ago, I was like, actually a hundred percent, I believe that. Yeah, so if you think that you will never be a person who will have an optimistic mindset and you were born pessimistic and all of those things you can change and reprogram your brain. I promise you you can 100 reprogram your brain.

Speaker 2:

It takes a lot of dedication, but I'm really fucking grateful that I committed to reprogramming my brain because I truly believe that, rather than meeting our clients recently with like, oh my god, that is terrible. Fuck, you are losing a lot of team and that's a dog way that that person's quit and blah, blah, blah, rather than doing that, I'm like oh girl, this is a gift for you. You're about to have the opportunity to rebuild your team from scratch. Do you know how much of a gift that is if you have unaligned team members in your business? So I feel just really grateful to my past self who had even a splash of self-trust.

Speaker 2:

We talk a lot about self-trust around here had a tiny bit of self-trust to go. Actually, I'm going to persist with this and I'm really going to try and believe it and I, even if I don't believe it, I'm gonna say I believe it, and then one day I will and I got to that day hot, yeah, that was like truly it's, it's and it's quite amazing, like quite amazing, quite amazing.

Speaker 1:

Because I think back to like when we would have these discussions and you were like, oh, you know, just the head in the cloud sort of thing, or like it just all seemed a bit like whatever, and now I know you fully embody it, fully believe it, and now you teach it and just like it's pretty amazing, that full circle moment totally.

Speaker 2:

Oh, when people used to be like the universe has your back, I was like cool, I've got a notepad and a pen, can you give me something tangible? Like? I was like that doesn't make sense to me. Can the universe give me a call? So?

Speaker 1:

we can start planning some things out. Totally. I was like we need strategy, but I really never like.

Speaker 2:

I'm gonna be honest, I never believed I really wanted to. I really wanted to, but I really didn't. And then I just threw myself in 100% and I one day something changed and I was like 100%. I believe this.

Speaker 1:

I think it was truly that, though you, you jumped in with both feet rather than being like, oh, I want to believe it, but like I've still got the one foot out, just in case it's not like 100 and I don't, you know, you're just like a fuck it, I'm gonna believe it, and then we'll see what happens. And it did, and you have, and now and I think that goes for any spirituality.

Speaker 1:

Like everyone, literally goes for everything I think it's not even a spirituality thing, it's everything. If you want something and you truly want it and you keep thinking like, oh, maybe it will, maybe it won't just go balls to the wall, jump in both feet, sink or swim, it'll be okay, like, but truly, do that, jump in. We're two people that have done that, and if it doesn't work out, that's okay. It wasn't meant for you anyway. There we go, we'll end it there. I reckon absolutely should. It wasn't meant for you anyway, there we go, we'll end it there I reckon, absolutely Should we.

Speaker 1:

Yeah, perfect. What is meant for you will never pass you.

Speaker 2:

Yeah, that's something that we love Off.

Speaker 1:

We pop my friend. Yeah, Happy Monday everyone. Stay conscious.

Speaker 2:

Love you guys, Thanks so much for listening to this episode and hanging out with us today To hear more about our on Instagram at B underscore conscious underscore salon If you're a shit speller, check the spelling of conscious or at a head hair underscore. Thank you so much for joining us today and we'll see you in the next episode.

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