The Conscious Salon
Welcome to The Conscious Salon.
Here for the real talk salon owners actually need.
The Conscious Salon Podcast is where salon owners get clear guidance without the fluff. Hosted by Nic & Tess, we break down leadership, team culture, money, client journey, systems and numbers into simple moves you can use this week. Expect straight talk, real stories, lots of laughs and practical frameworks that help you lead well, grow profit, and have a life outside the salon.
You will hear from salon owners, industry leaders and working mums who have done the hard yards. We cover mindset that holds under pressure, meetings that improve your team culture, and the habits that build a self led team.
Follow the show and start with leadership posture, client journey design, and money mindset.
Listen in, implement, and stay conscious.
The Conscious Salon
We got a client complaint - Let's debrief it
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Join us in this episode of the Conscious Salon Podcast where we dive deep into handling client feedback and maintaining team alignment. Co-host Tae steps in for Tess, who is on maternity leave, to discuss a recent client experience that didn't go as planned.
We explore the importance of listening, addressing egos, and using feedback as a growth opportunity. Learn practical tips for managing stressful situations, fostering team cohesion, and turning negative feedback into positive outcomes.
Tune in to see how vulnerability, communication, and leadership play crucial roles in maintaining high standards and consistency in your salon.
To follow our journey:
Instagram @aheadhair_
@the_conscious_salon