Curating a Guest Experience That Keeps Travelers Coming Back For More

Host Susan Fernandez sits down with Terry Eaton, President & Chief Curator of Eaton Fine Art, who has been curating art collections for distinguished hotels around the world for over three decades. Since co-founding his namesake full-service art consultancy firm in 1992, Terry has collaborated with renowned hoteliers, design firms, and procurement companies as well as high-profile hotel brands and developers. Notable collaborations include Rosewood Hotels & Resorts, Marriott International, Related Companies, Four Seasons Hotels and Resorts, Hyatt Hotels Corporation, Hilton Hotels & Resorts, MGM Resorts, and Host Hotels & Resorts. Terry is also a prominent member of the LGBTQIA+ community and EFA has been granted a Minority Business Enterprise certification by the National Gay Lesbian Chamber of Commerce. He joins us to share his perspective on creating a memorable and engaging guest experience that would entice travelers to want to return. 

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