A new board at a 150-unit Westchester co-op was eager to take charge and make changes only to find themselves struggling with their current management company. The board couldn’t get access to the building’s financial records, had a never-ending temporary boiler instead of a completed boiler replacement and mounting tension with their current property manager. The board reached out to Tina Larsson, founder and CEO of the Folson Group, for help. In this interview Larson, acting as a consultant to the board, explains how she helped the board figure out what it was looking for and then move forward with finding new management and negotiating contract terms. Habitat’s Paula Chin conducts the interview.

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