Delta And Marriott Reimagining Loyalty Through Novel Partnerships And Personalization
MTM Visionaries
In this episode on MTM Visionaries, Marketers That Matter invited two top marketing leaders – who know the art of personalization through and through – to discuss how they enhance a traveler’s experience: Tim Mapes, SVP, Chief Marketing & Communications Officer at Delta Air Lines, and Peggy Roe, Global Officer, Customer Experience, Loyalty & New Ventures at Marriott Bonvoy. In this conversation, Tim and Peggy expand on how they augment efficient and ingenious solutions to their consumers’ pain points, reimagining customer loyalty through partnerships their consumers already love and personalization that works.
Every episode is recorded from MTM’s Live Visionaries Webinar hosted by Nadine Dietz, EVP of 24 Seven and GM of Marketers That Matter. "Visionaries" originally airs live from zoom every week and is brought to you in partnership with The Wall Street Journal.
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