Episode Player
Building Trust as a Leader
Uncommon Sense - Tools to Improve your Work Forever
Uncommon Sense - Tools to Improve your Work Forever
Building Trust as a Leader
Dec 24, 2025
Episode 89
Process Management International (PMI)
Which everyday leadership behaviours are building trust… and which might be eroding it?
Join Partner Consultant, Des Kelly, in conversation with Susannah Clarke as they explore what it really takes to earn trust as a leader. Using the simple but powerful “Trust Equation,” Des shares how credibility, reliability and emotional safety combine, and how unchecked self-interest quietly undermines them all.
More resources:
- Essential Reading for Your Lean Six Sigma and Improvement Journey
- Lead Change: A Guide to Shaping Organisational Culture
- The Role of Leaders in AI Adoption
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
