Improvement and quality often share the same goals, yet in many organisations they operate in separate worlds, with one focused on projects and change, and the other on control and compliance. But what if that divide is limiting your ability to embed lasting improvement?

Join Director Consultant Warren Knight as he explores the connection between Continuous Improvement and Quality Management, challenging common assumptions and revealing why a well-designed QMS may have far more to offer than many improvement practitioners realise.

More resources:

• 5 Things That Quality Is (and Isn’t): A Guide for Practitioners
• Control Charts: Walter Shewhart’s Gift to Quality
• Quality in Action: On-Demand Webinar

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