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Leaders & Futures
Welcome… to Leaders and Futures! This podcast is about leading as futures emerge, are yet to be realized, or plainly…need to be reimagined. Someone has said that “The best way to predict the future is to create it.” Although it’s impossible to predict the future, one thing is certain: You must lead in it! It’s time to think differently about leading. Join us!
Leaders & Futures
Disruptions Happen!
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Dr. Jose LugoSantiago and Ret. Chief Bob Vasquez
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Season 5
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Episode 4
No matter how focused we are. No matter all the planning we've done, disruptions happen! Usually when we don't want them to happen or aren't prepared for them. What do we do then? With his newly-found knowledge of CTQ (Critical To Quality) Requirements, which Dr Lugo describes as "the voice of the customer," Chief Vásquez asks Dr Lugo even more questions. He's, obviously, a lifelong learner. Disruptions happen!
