.jpg)
Leaders & Futures
Welcome… to Leaders and Futures! This podcast is about leading as futures emerge, are yet to be realized, or plainly…need to be reimagined. Someone has said that “The best way to predict the future is to create it.” Although it’s impossible to predict the future, one thing is certain: You must lead in it! It’s time to think differently about leading. Join us!
Leaders & Futures
Tough Conversations in Professional Settings
•
Dr. Jose LugoSantiago and Ret. Chief Bob Vasquez
•
Season 5
•
Episode 15
In this episode, Dr Lugo and Chief focus on the challenges and strategies for having tough conversations, particularly in professional settings. They discuss the importance of attitude, preparation, empathy, and active listening in effective communication, emphasizing the need to focus on facts and behaviors rather than emotions. They also explored the significance of understanding root causes, assuming good intentions, and maintaining a positive and respectful environment to foster better relationships and outcomes in difficult discussions.
