
MeliaCRED: Conversations with Elvis
Has the internet created a virtual labour market for new kinds of services? Does connectivity now allow job-seekers from the Global South, young people from low-income countries, to grow rich online? Did this help overcome the borders that have separated rich from poor? If not, might the Metaverse now create this new market space in the cloud? Are online labour platforms becoming immersive labour markets with equal access for all? I discuss these questions in conversations with online workers, policy makers, academics, educators, consultants, and firm executives from around the world.
MeliaCRED: Conversations with Elvis
Oriane Ruzibiza: Education First, and training Rwandan digital services exporters
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Elvis Melia
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Episode 4
When Global Business Services (GBS) firms choose new delivery locations, they look for stable governance, conducive regulations, reliable infrastructure, and workers with the right skills. Rwanda already tops Africa’s charts on governance, regulations, and infrastructure. And the Government has now begun an initiative with international development partners to train a large pool of GBS workers.
Oriane and I discuss Kigali’s GBS ecosystem, and she introduces EF’s English language training pilot, which is tailored to GBS agents and free of charge for any GBS firms.