Michael Cao came to Waterloo's Kinesiology program thinking that he might become a doctor or physiotherapist. At that point, he had no idea that his bachelor and master's degrees would give him an edge as a user experience (UX) professional, or lead him to work at TheScore.
Today, Michael is a UX researcher and leader, whose work plays a vital role in how I -- and thousands of other fans -- get the latest news about our favourite teams and players. Michael joins the podcast to talk about that role, how he got here, and how his Kin background makes him better at his job.
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