
The SIXCOMMS Podcast
The Six Cs in SIXCOMMS stand for: Connection, Curiosity, Compassion, Clarity, Customization and Consistency.
I'm Lisa, your host, and I believe these are the key ingredients to effective communication.
Now more than ever, we need to put human connection first when communicating across all channels and platforms. This podcast explores all things to do with communicating in a work environment now.
You will be able to pick up tips and techniques that will help you improve the way you communicate with yourself and others.
Website: https://www.sixcomms.org/
Email me at: lisa@sixcomms.org
The SIXCOMMS Podcast
Episode 35: Embracing Feedback with Melanie Staunton
Honing your communication skills is something we never stop learning, and getting feedback on what our strengths and areas to improve are is an essential part of that learning process. However, who can genuinely say that they embrace feedback openly and positively? Who considers it a welcome part of their professional development? I would say, very few of us do!
So how can we get better at welcoming that feedback and receiving it in a more positive way rather than getting defensive?
Both Melanie and I recognize that there are a lot of resources out there on how to give feedback effectively but very little on how to receive feedback well.
We discuss why this might be and I was curious to ask Melanie about her background as an actor and how this has helped her in being able to receive feedback more easily.
We also explore these questions:
- There are a lot of feedback models and frameworks for giving feedback, which can be helpful. Are there any such frameworks to support us when receiving feedback?
- How can we all get better at receiving feedback?
- If you're a listener craving for some feedback at your workplace, what would be your ONE tip be for opening up that conversation with your manager?
As we've said resources out there are limited for how we can embrace feedback, so if you have any techniques and experience to share we would love to hear from you.
One resource that Melanie shares in this episode is:
https://hbr.org/2014/01/find-the-coaching-in-criticism
Connect with Melanie:
Email: melanie@communicatetraining.com
Website: http://www.communicatetraining.com
LinkedIn: https://www.linkedin.com/in/melaniestaunton/
Instagram: @communicate_training
Connect with Lisa:
Email: lisa@sixcomms.org
Website: https://www.sixcomms.org/
LinkedIn: https://www.linkedin.com/in/lisasing/
Instagram: @sixcommslisa