We all believe in providing competent care for our clients. But what does that mean, in real terms? Therapist Neville Starick has thoughtful and insightful words on the ethics of providing customer service in the world of therapy, as well as implementable steps to create a practice that demonstrates ethical care and value for its clients. Anyone who is interested in creating a positive and nurturing client experience will love (and probably implement!) what Neville has to say in this episode.
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