Becoming Unassailable

Season 02 Episode 03: How to Put Windows in your Silos with Commissioner Carter Lawrence

May 10, 2023
Becoming Unassailable
Season 02 Episode 03: How to Put Windows in your Silos with Commissioner Carter Lawrence
Show Notes

Welcome to the Becoming Unassailable podcast! This podcast is all about helping leaders build functional, collaborative, and aligned teams.  Season 2 is dedicated to "Lessons from Leading Teams" from a variety of senior leaders. 

My guest for this episode is Carter Lawrence. Carter is the commissioner of the Department of Commerce and Insurance in the State of Tennessee government and came on the show to give us a number of very practical insights and tips on how to build a functional, collaborative, and aligned leadership team.

What you will learn in this episode:

  • The importance of putting "windows in your silos."
  • Tactics and strategies to put "windows in your silos."
  • The importance of a customer focus.
  • What it means to have a culture that is collaborative.
  • A rhythm to onboard new employees into the organization.
  • How one becomes the State Fire Marshal.

Key Quotes

"We are really intentional about making sure that your leaders are working well together and that your employees have the opportunity to get to know each other and work together.”

"Our employees will likely have the opportunity to show state government getting it right and influence how each customer thinks about the state of Tennessee."

"Get people together to ask questions and talk."

"When we get our executive team together, we hear one leader talking about a problem they are facing, and then talking through potential solutions together."

"You must have relationships to build a collaborative culture."

"We intentionally set aside a little bit of our meeting time that is agenda free to build relationships."



Links

Learn more about the Department of Commerce and Insurance

Get your free gift from Mark (free chapters from his book)

Book a complimentary strategy call with Mark to discuss the best strategies for your team


About Commissioner Lawrence

Carter Lawrence serves as the Commissioner of the Tennessee Department of Commerce and Insurance and the State Fire Marshal. Before his appointment to Governor Lee’s cabinet, Lawrence served in a variety of roles in the Department, including Chief Deputy Commissioner, Chief Operating Officer, and Assistant Commissioner. He has spearheaded initiatives to lower fees on licensed professionals, increase customer service through better tools for customers, and has advocated for the removal of overly burdensome regulations.

As Tennessee’s Commissioner of Commerce and Insurance and State Fire Marshal, Lawrence is responsible for the divisions of insurance, fire prevention, regulatory boards – including twenty-six regulatory entities, TennCare Oversight, Tennessee Law Enforcement Training Academy, Tennessee Police Officer Standards and Training Commission, and the administratively attached Tennessee Emergency Communications Board.

In 2020, the department collected approximately $1.25 billion in fees and premium taxes which go to the state’s general fund.

On behalf of the Governor’s administration, Commissioner Lawrence has served on several initiatives including: the Tennessee Economic Recovery Group, Law Enforcement Training Advisory Council, and the historic economic development announcement of Ford Motor Company’s Blue Oval City.