Calling DIBS
Join host Kirstin Appelt, Research Director of UBC Decision Insights for Business & Society (UBC-DIBS), as she interviews Behavioural Insights enthusiasts and experts from BC and beyond to explore:
- how BI is being used to tackle societal and planetary challenges,
- how BI skills are used across sectors,
- how BI intersects with other fields,
- how to conduct BI projects,
- and how BI is advancing with new research.
Liner notes: Calling DIBS is recorded and edited on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh). Calling DIBS is edited by Rishad Habib, Siobhan Cook, Isabella Jaramillo, Parnian Ashrafi, Kashish Khatri, Olin Becker, and Kirstin Appelt. Intro and outro music are excerpts from “resonance” by airtone (2020; http://ccmixter.org/files/airtone/61321), licensed under Creative Commons Attribution Noncommercial (3.0). New episodes are posted regularly September-May.
Calling DIBS
Sludge Audits For the Win! (Episode 95)
Eva Koromilas, Project Lead with the OECD’s Behavioural Science Unit.
Sludge is baked into many processes, from filing taxes to renewing licenses to accessing services. Fortunately, folks like Eva Koromilas are paving the way for organizations worldwide to undertake sludge audits to find and eliminate the points of friction and psychological costs that keep us from completing processes. Eva explains the value of sludge audits for organizations, for service users, and for BI enthusiasts hoping to start weaving BI into their work.