
The Car Trade - Revisited
The Car Trade - Revisited
5: The Patto's Sales Divisions
Times were definitely changing and we all had to change our sales process.
One of those “new” sales techniques and processes was called
The Road to a Sale.
This was also referred to in the USA as the playbook.
They would say “we should consider ourselves a Team and we need a playbook to go by.
It consists of a series of steps you needed to take to end up with a sale.
In my next episode, I’ll do a separate Podcast to cover them in more depth and detail but here is a broad brush stroke of the steps.
Step 1
Meet and Greet
Step 2
Fact Finding
Step 3
Select a Vehicle
Step 4
Presentation and Demo
Step 5
Trial Close
Step 6
Trade in Evaluation and Trade in Walk Around.
Step 7
The Write Up
Step 8
Negotiate and Close
Step 9
Proper Double Close
Step 10
Delivery
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