Burnout, balance, and building a culture that cares

the mentl space

the mentl space
Burnout, balance, and building a culture that cares
Aug 18, 2025 Season 1 Episode 68
mentl.space

In this powerful episode of the mentl space, Scott Armstrong sits down with Leah Cotterill, CEO of Cigna Healthcare Middle East & Africa and a judge for 'the mentl awards 2025'.

Filmed at the stunning Folly Brasserie – the official venue for this year’s awards – this conversation explores how mental health, leadership and culture intersect in a fast-paced, high-performing region like the UAE.

Leah shares deeply personal stories and professional insights, from managing burnout and leading with empathy to Cigna’s award-winning 5% pledge and why trust is at the heart of thriving workplaces.

Whether you're a CEO, people leader, or just passionate about wellbeing, this one is not to be missed.

🔔 Don’t forget to subscribe and share if this conversation resonates with you.

🌟 LEARN MORE:
Enter the mentl awards 2025: mentlawards.com

CHAPTERS & TIMESTAMPS

00:00 – Welcome to Folly Brasserie & Leah Cotterill introduction
01:09 – What does mental health mean to Leah?
04:24 – How’s your mental health today?
06:56 – Balancing leadership and wellbeing as a CEO
09:15 – “I don’t have an off switch, but I have a dial” – managing energy
11:46 – Why executive coaching changed Leah’s leadership
13:43 – How becoming a parent reshaped her mindset
16:37 – Where leadership is failing (and how to fix it)
21:10 – What derails leaders? Lessons from psychological assessments
26:06 – UAE paradox: High energy, high burnout
30:10 – Cost of living, social isolation and the loneliness epidemic
32:38 – What employers must do differently
36:28 – Why some leaders still don’t believe wellbeing drives performance
39:07 – Inside Cigna’s 5% pledge and coaching initiative
51:35 – ROI of empathy and investing in people
58:54 – The power of niche mental health support
1:05:46 – Gen Z, wellbeing-first careers & the future of leadership
1:10:38 – Why wellbeing is not a compromise – it's a performance driver
1:13:02 – “Assume good intent. Be kind.” – Trust as the secret to culture
1:15:30 – Closing thanks & call to action for the mentl awards

Episode Artwork Burnout, balance, and building a culture that cares 1:15:50 Episode Artwork Decoding a quantum physicist's formula for thriving 43:52 Episode Artwork How neuroscience can supercharge leadership...and your life 1:05:41 Episode Artwork From invincible to incurable: Multiple Sclerosis 'changed my life for the better' 23:10 Episode Artwork DEI isn’t dead - but it is evolving. Here’s what companies need to know. 43:06 Episode Artwork Tearing Away The Stigma For The Future Of Mental Health 1:14:00 Episode Artwork Mental health put me in hospital - and it made me a better leader 42:42 Episode Artwork “Mental Health is a Fundamental Right” says UAE’s human rights chairperson - Tear Away The Silence Episode 3 15:28 Episode Artwork 'Men are dying in the dark' - stage 4 cancer patient's powerful mission 28:40 Episode Artwork Tear Away The Silence Episode 2: Ironman World Champion Sam Laidlow on how mental health is our superpower 24:17 Episode Artwork How Creating Vibrant Communities Can Build Mental Health 47:30 Episode Artwork Tear Away The Silence Episode 1: Mental Health in the Workplace 45:57 Episode Artwork World Mental Health Day: Time to prioritise mental health in the workplace 41:08 Episode Artwork Linking mental and physical health, and the secret of longevity 35:53 Episode Artwork Parenting, positivity and personal growth 1:31:44 Episode Artwork How to spot narcissists at work and in your life 1:06:29 Episode Artwork Are we being consumed by digital distress? 51:33 Episode Artwork Why supporting parents is smart business 32:18 Episode Artwork Digital Well-being: Fear and flourishing in the age of Gen AI 53:29 Episode Artwork A panic attack reshaped my life: Geoff McDonald, Former Global VP of Human Resources for Unilever 48:15 Episode Artwork Unlocking Inclusion: Creating neurodivergent workplaces where all thrive 35:41 Episode Artwork Is positive psychology the key to happiness in work and in life? 42:21 Episode Artwork The magic of mentoring on mental health 36:35 Episode Artwork It’s time to break the parent trap at work for new mums 29:40 Episode Artwork A Monk's Guide to Fearless Living 34:36