
Coaching Conversations with Jim Knight
Jim Knight is the founder of The Instructional Coaching Group, a professional development provider dedicated to offering PD for coaches, teachers, and leaders based on a partnership approach that creates better learning environments for all students. As a research associate at the University of Kansas Center for Research on Learning Jim has spent 25 years studying professional learning and instructional coaching. He earned his PhD in Education from the University of Kansas and has won several university teaching, innovation, and service awards. The pioneering work Jim and his colleagues have conducted has led to many innovations that are now central to professional development in schools. Jim wrote the first major article about instructional coaching for the Journal of Staff Development, and his book Instructional Coaching (2007) offered the first extended description of instructional coaching. Jim has written several books in addition to those described above, including the bestsellers Unmistakable Impact (2011), High-Impact Instruction (2013), Focus on Teaching (2014), Better Conversations (2015), The Impact Cycle (2018), and The Definitive Guide to Instructional Coaching (2021). He has also authored articles featured in Educational Leadership, The Journal of Staff Development, Principal Leadership, The School Administrator, and Kappan.
Coaching Conversations with Jim Knight
Maggie Jackson
In this episode, I had the pleasure of speaking with Maggie Jackson, the brilliant author of Uncertain. Our conversation dove deep into a theme that resonates powerfully with me—especially in the context of instructional coaching: the importance of embracing uncertainty.
Maggie makes a compelling case that, although many of us instinctively reach for certainty like a security blanket, that same certainty can often box us in. It can lead to rigid thinking, stifle our creativity, and close us off from new possibilities. Instead, she invites us to view uncertainty not as a threat, but as a catalyst for growth. When we open ourselves up to the unknown, we unlock our capacity for curiosity, resilience, and adaptability.
We also touched on some fascinating neuroscience—specifically, how our brains are wired to avoid ambiguity, and how that natural resistance can actually hold us back. Maggie introduces the idea of adaptive expertise, which is all about our ability to learn, unlearn, and relearn in response to new and complex situations. This idea couldn’t be more relevant to the work we do as instructional coaches.
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