#82 Rachel Profitt (Microsoft)

In our latest Microsoft Biz Apps podcast, I talk with Rachel Profitt about her role at Microsoft, her passion for the Dynamics community, and why business process excellence matters so much when organizations want to implement technology faster, better, and with less risk. Rachel shares great insights into the Microsoft Business Process Catalog, the future of AI and agents in business applications, and why strong foundations across process, data, people, and technology are more important than ever. We also talk about what makes Dynamics Minds such a special event, her impressive commitment to volunteer work, and a few very personal stories that make this episode especially authentic. It’s a thoughtful, inspiring conversation about innovation, community, and the human side of digital transformation.