In this engaging and insightful episode of "Growing Your Business with People," join host Jeff Lackey as he welcomes Chad Sowash and Joel Cheeseman, better known as Chad and Cheese, from HR’s most dangerous podcast. Buckle up for an entertaining and informative discussion on leveraging technology to enhance recruitment processes and drive business success. The duo dives into the heart of recruiting, emphasizing the crucial role of talent in organizational growth and the significance of knowing and investing in the right tech solutions.

Throughout the conversation, Chad and Joel explore various facets of recruitment technology, from process automation to candidate relationship management systems (CRM). They offer valuable insights into specific technologies making impactful waves in the industry, such as Paradox, Talkpush, and Vet. Emphasizing the importance of keeping up with innovation, they stress the necessity for business leaders to treat talent acquisition as a strategic investment, fostering a harmonious balance between tech and human touch.

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Stephanie Carroll, former Chief People Officer of AbleTo, shares valuable insights on creating a culture that leaders can be proud of. She emphasizes the importance of listening to employees and using their feedback to shape the culture. Stephanie also discusses the significance of value-based decision making and how it can make it easier to create a culture aligned with the company's values. By living the values and demonstrating them in decision making, leaders can foster a culture that employees can connect with and contribute to. 

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode of Growing Your Business with People, Dr. Harvey Castro discusses the role of AI in modern healthcare and how it is transforming the industry. He emphasizes the importance of AI in improving patient outcomes and reducing costs.

Dr. Castro also explores the intersection of AI, healthcare, and people, highlighting the potential for AI to enhance human capabilities rather than replace them. He shares practical advice for business leaders on how to effectively integrate AI into their organizations and emphasizes the importance of leading by example and maintaining a work-life balance.

We invite you to learn more about Harvey Castro, MD at: https://www.harveycastromd.info/

Key Takeaways:

• AI has the potential to significantly improve patient outcomes and reduce costs in healthcare.
• The power of AI lies in its ability to enhance human skills and capabilities, not replace them.
• Communication is a key area where AI can greatly benefit healthcare, enabling better patient understanding and engagement.
• Ethical considerations, such as bias in algorithms and the need for transparency, must be addressed in the integration of AI in healthcare.
• Leading by example and maintaining a work-life balance are crucial for business leaders to effectively integrate AI and grow their businesses with people.

Navigate this episode
00:00:00:00 | Introduction 
00:01:21:04 | Dr. Castro's background and journey to becoming an entrepreneur
00:03:12:11 | Dr. Castro's passion for problem-solving and creating businesses
00:08:30:15 | Enhancing communication through generative AI and visual aids
00:18:09:06 | The limitations and challenges of AI algorithms
00:23:42:07 | Fostering innovation and transforming cultures.
00:28:01:21 | Using AI to analyze a business plan and make decisions.
00:39:31:09 | Advantages of AI in emergency room scenarios
00:44:19:05 | Integrating AI as a major shift in healthcare
00:53:49:13 | Conclusion

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode of Growing Your Business with People, Jeff Lackey interviews Stan Jantz, CEO of the Come and See Foundation and a key figure in funding the groundbreaking television series, The Chosen.

They discuss the intersection of faith and business, the importance of authenticity in leadership, and the lessons that can be learned from watching The Chosen. Stan shares insights on the artistry, authenticity, and anxiety that leaders should embrace, and how these principles can lead to success in business and life.

To learn more about the Chosen or the Come and See Foundation, visit:
Come and See Foundation 
The Chosen
 
We also invite you to check out some of Stan's works: Books

Key Takeaways:

• The Chosen is a television series that offers a fresh and authentic portrayal of Jesus through the eyes of those who knew him best
• Artistry is an important quality for leaders to embrace, as it draws people in and creates a compelling experience.
• Authenticity is crucial in leadership, as it builds trust and allows for vulnerability and genuine connections with others.
• Anxiety is a common experience for leaders, but it can be overcome by relying on God's strength and leading through it with faith and hope.
• Empathy and excellence are key qualities for leaders to cultivate, as they foster genuine connections with others and inspire a culture of excellence.

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode, Jeff Lackey interviews Donna Starr, the former Vice President of Talent Acquisition at CVS Health, about the challenges and dynamics of corporate breakups from both the client and vendor perspectives.

They discuss the importance of preserving relationships, even after severing a contract, and how transparent communication and trust are key to maintaining successful partnerships.

Donna shares her experiences and insights on navigating the stages of grief, handling difficult conversations, and building authentic relationships in the business world.

She is also the author of the book "Unsuccessfully Successful" and is a certified executive coach.

For more information about Donna, visit: https://dstarconsultants.com/

Key Takeaways:

• Business breakups are personal and can have a significant impact on both parties involved.
• Transparent communication and trust are crucial for preserving relationships after a contract is severed.
• Leaders should take responsibility for their role in the breakup and show empathy towards their teams.
• Authentic relationships with vendors can lead to more successful partnerships and better business outcomes.
• Ethical capitalism involves considering the impact on all stakeholders, including vendors and suppliers

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this insightful episode of Growing Your Business with People, host Jeff Lackey sits down with the esteemed Terri Lonowski to explore the transformative power of soulful listening within both personal and professional contexts. The conversation reveals that this profound level of communication can significantly impact employee engagement and organizational growth. Get ready to dive deep into the nuances of effective listening and discover how it can unlock the full potential of individuals and businesses alike.

Terri Lonowski shares her profound experiences with soulful listening, highlighting its importance in making genuine connections and empowering others. The episode weaves personal narratives with actionable strategies within the workplace, showcasing how empathetic engagement can lead to innovation, high morale, and superior performance. Listeners will gain a comprehensive understanding of the five pillars of soulful listening and receive practical advice on applying these principles to nurture a culture of respect and productivity.

Learn more about Terri and Soulful Listening: https://soulfullistening.com/

We invite you check out Terri's book mentioned in the podcast. “The Gifts of Pain”  is now an Amazon Best Selling book.

Find the book here: https://a.co/d/5oCFwaM

Key Takeaways:

• Self-care is fundamental to high-quality communication, allowing for greater presence and emotional availability in conversations.
• Becoming fully present is essential to truly engage with and understand others, setting aside distractions to focus on the interaction at hand.
• Quantum listening involves tuning in with every sense and beyond, picking up on nuances that words and body language alone may not convey.
• Taking inspired action based on what is heard demonstrates a commitment to the conversation and respect for the speaker's input.
• The feedback loop is crucial to close the communication chain, ensuring that speakers are aware that their contributions have been acknowledged and acted upon.

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this inspiring episode, Paul M. Neuberger joins host Jeff Lackey to discuss the dynamic intersection of faith, leadership, and their collective impact on business growth. With an opening that challenges bureaucratic lags and emphasizes the urgency of spreading Christian values, the conversation swiftly moves into the realms of organizational culture, employee engagement, and ethical behavior.

Neuberger's professional ethos, centered on the Great Commission and the seamless integration of Christ into the workplace, makes for an episode that is as thought-provoking as it is compelling. The dialogue unpacks the transformative potential of faith in nurturing a compassionate corporate culture, with key focus areas including the growth of C Suite for Christ and the upcoming event on March 6. These efforts are directed at empowering business leaders to boldly introduce Christ-led practices into their corporate environment, promising a surge in resilience, community, and morale.

Key Takeaways:

• Emphasizing the need for swift and effective Christ-centered changes in corporate culture, especially by top executives.
• The role of faith in enhancing employee satisfaction, resilience, community building, and ethical behavior in the business environment.
• Real-life challenges and mental health crises as opportunities to refocus on faith and God's role in personal and professional well-being.
• Upcoming initiatives like Future C Suiteers for Christ and Congregations for Christ aimed at engaging the next generation and church congregations with business leader principles.
• The concept of living a happy and content life, aligning personal and professional endeavors with ethical, moral, and faith-based foundations.

Chapters:
00:00:00 Intro
00:01:25 Paul M. Neuberger introduces the "Covering the World in Christ" conference and celebration events happening on March 6 and 7
00:03:59 Incorporating faith in the workplace leads to increased employee satisfaction, engagement, resilience, and ethical behavior.
00:09:50 Paul M. Neuberger lost discipline and became a workaholic
00:18:02 Balancing multiple responsibilities and serving God first
00:19:31 Bringing Christ into the workplace without fear of offending
00:25:37 Introduction of "Future C Suiteers for Christ" ministry for non-executives.
00:27:39 Plans to develop relationships with churches and address common problems.
00:29:20 Paul introduces the new ministry "Congregations for Christ" to engage business executives in churches.
00:33:23 Paul emphasizes the importance of living a high-quality life aligned with God's teachings and desires.
00:39:56 Closing remarks and appreciation for Paul's insights and work with C Suite for Christ.

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this fascinating installment of the Growing Your Business with People podcast, we explore the transformative power of storytelling with Stan Miller, a maestro in the realm of career acceleration and fulfillment.

Miller describes his professional odyssey, detailing how pivotal moments led him to reinvent himself not once but twice. Initially fraught with challenges in the corporate colossus AT&T and later a high-stakes startup, he shares his deeply personal metamorphosis into a storytelling guru.

Crafted for leaders and innovators, the conversation with Miller uncovers the compelling significance of storytelling as a tool to evoke emotion, capture attention, and induce behavioral change. Our discussion also delves into the nuances of mirror moments—those instances where the audience sees a reflection of themselves in the stories being told—creating profound connections between the storyteller and the listener.

About Stan:
In this episode, we welcome Stan Miller, the driven and savvy founder of Storicate. With an illustrious career that began at AT&T, where he spent 12 years in various roles, Stan's journey through corporate America included navigating the complexities of reorganizations and layoffs. He eventually pivoted to a financial tech startup in Central Florida, eventually becoming its Chief Sales Officer.

As he pursued personal development, Stan found his true passion in mentoring and storytelling, leading to the birth of Storicate. His mission with Storicate is to empower individuals to tell their stories, propelling their careers forward while also aiding businesses in creating a fulfilling work environment. Stan has collaborated with esteemed institutions like Cornell and USC, coaching and mentoring through the art and science of storytelling.

The transformative influence of sharing both peaks and valleys in one's career narrative, and how this engenders credibility and relatability within an organization.
Strategies for leaders to harness and direct the storytelling narrative to shape company culture effectively.
Insightful tips on how executives can prepare to use storytelling to inspire and engage their teams.

Key Takeaways:
🔹The essence of powerful storytelling lies in its ability to evoke emotions, capture attention, and change behaviors.
🔹By sharing both peak and valley experiences, leaders can create a humanized and relatable presence, inspiring belief and cultivating culture.
🔹Creating mirror moments in stories helps audience members see themselves within the story, fostering a deeper sense of connection and empathy.
🔹The stories that circulate within an organization powerfully influence its culture; leaders should strategically navigate and contribute to this narrative.
🔹Regular storytelling can be a transformative practice for an executive team, deepening ties and reinforcing shared visions and goals.

Resources:

• Stan Miller's LinkedIn: Stan Miller on LinkedIn
• Storicate Website: https://www.storicate.com/

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode of Growing Your Business with People, Jeff Lackey interviews Tom Jewett and Jessi Guenther, two long-tenured executives at Allegis Global Solutions. 

They discuss the importance of culture in shaping a successful organization, especially during challenging times. Tom and Jessi share their experiences and insights on how to build and maintain a strong company culture, the role of leadership in driving culture, and the impact of culture on decision-making. They emphasize the value of servant leadership, the importance of creating a safe environment for failure, and the need to prioritize culture over other business priorities.

Key Takeaways:
➡️ Building a strong company culture is essential for long-term success and growth.
➡️ Servant leadership and level five leadership are key components of a successful culture.
➡️ Creating a safe environment for failure allows for growth and innovation.
➡️ Leaders should prioritize culture over other business priorities, even during challenging times.
➡️ Treating people with care and respect, both during their tenure and when they leave the organization, is crucial for maintaining a positive culture.

IN THIS VIDEO:
00:00:00 | Introduction
00:02:00 | Allegiance Global Solutions grew from a small staffing organization to a $14.5 billion revenue global company.
00:09:01 | Culture enabled Jessi and Tom to stay at Allegiance for over 25 years
00:14:29:13 | Leaders caring for their employees' growth
00:19:11 | Jessi Guenther shares her experience of leading
00:22:36 | Tom shares a success story of giving someone an opportunity.
00:26:12 | Tom discusses how culture played a role in overcoming difficult business challenges
00:30:54 | Jessie shares the importance of treating people well on their way out
00:33:39 | Advice for CEOs on building culture and teams
00:39:27 | Building trust through feedback and growth opportunities
00:40:32:16 Conclusion and invitation to like, subscribe, and share the podcast

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode, host Jeff Lackey interviews Danielle Cobo, author of "Unstoppable Grit," about her personal experiences and how she navigated through major life events such as burnout, the death of a loved one, a health crisis, and the stress of being a military spouse. Danielle shares her journey of resilience and provides valuable insights on preventing and recovering from burnout. She emphasizes the importance of self-care, vulnerability, and creating a psychologically safe environment for teams.

Danielle Cobo is a military wife, former corporate marketing executive, mother of twin boys, renowned speaker, podcaster, and author of the upcoming book "Unstoppable Grit." She has 15 years of experience in medical sales and is passionate about helping others overcome challenges and achieve success.

For more about Danielle Cobo and her book, visit: https://www.daniellecobo.com/book

Key Takeaways:

• Danielle Cobo's personal experiences, including her relationship with her mother and the challenges she faced as a military spouse, shaped her resilience and determination.
• The year 2020 was a pivotal year for Danielle, with her husband's deployment, her mother's suicide, the COVID-19 pandemic, and a toxic work environment leading to burnout.
• Burnout prevention and recovery require self-care, including quality sleep, good nutrition, and paying attention to the signs of stress in the body.
•  Leaders can prevent burnout in their teams by being vulnerable, creating a psychologically safe environment, and setting boundaries.
• Leading through change requires open communication, empathy, and support for team members who may be experiencing uncertainty and stress.

Chapters
00:00:00 | Introduction
00:02:13 | Danielle shares how her relationship with her mother shaped her life
00:05:49 | Danielle talks about the events of 2020 that inspired her to write "Unstoppable Grit".
00:09:40 | Life-changing events within six months
00:15:24 | Jeff Lackey relates Danielle's story to the biblical reference of Joseph
00:20:01 | Danielle shares her personal experience with burnout
00:27:19 | Power of vulnerability for leaders in addressing burnout
00:33:25 | Leaders need to be vulnerable to create a psychologically safe environment
00:38:13 | Book available on Barnes & Noble and Amazon with free resources on the website.
00:41:30 | Closing remarks and gratitude from Danielle Cobo.

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode, Mariah and Byron Edgington discuss the importance of understanding and embracing neurodivergence in the workplace. They highlight the benefits that neurodivergent individuals bring to an organization and provide insights on how business leaders can create an inclusive environment. They also delve into the role of mindset and paradigms in personal and occupational growth, emphasizing the need to challenge limiting beliefs and embrace one's true potential.

Key Takeaways:

• Neurodivergent individuals bring unique skills and perspectives to the workplace, and their contributions can significantly enhance an organization's performance.
• Business leaders should strive to create an inclusive environment that values and supports neurodivergent employees, allowing them to thrive and contribute their full potential.
• Challenging limiting beliefs and embracing a growth mindset is crucial for personal and occupational growth.
• The concept of service and giving back is essential in fostering positive relationships and creating a fulfilling work environment.
• Recognizing and understanding one's own paradigms and biases is the first step towards personal and professional growth.

Notable Quotes:

• "We all have a mandate to elevate other people." - Byron Edgington
• "Neurodivergent traits are not deficits; they are benefits that can be explored and celebrated in the workplace." - Mariah Edgington

Resources:

• Mandate to Elevate website: link

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode of Growing Your Business with People, host Jeff Lackey interviews Laurie White, the President of the Greater Providence Chamber of Commerce. They discuss the importance of ESG (Environmental, Social, and Governance) and sustainability in today's business landscape. 

Laurie highlights how businesses need to align their values with their actions to attract and retain top talent. They also delve into the role of sustainability in supply chain management and the competitive advantage it can provide. Laurie introduces a certification program developed in partnership with KPMG that helps businesses understand and implement sustainable practices. 

This episode provides valuable insights into the evolving business landscape and the importance of sustainability in driving growth.

For more information on this certification, visit: https://www.providencechamber.com/esgcert

Key Takeaways:

• Businesses need to align their values with their actions to attract and retain top talent.
• Sustainability is a business imperative and can provide a competitive advantage in the supply chain.
• The Greater Providence Chamber of Commerce has partnered with KPMG to offer a certification program in ESG and sustainability.
• The program helps businesses understand and implement sustainable practices, providing a valuable skill set for employees.
• The rise of independent contractors and distributed workforces offers new opportunities for businesses and employees alike.

In this episode:

00:00:00 Introduction to team building exercise and its benefits

00:00:23 Lori White, President of Greater Providence Chamber of Commerce, joins the podcast

00:01:40 Discussion on CEOs' priorities, including ESG, sustainability, and workforce recruitment

00:03:23 Return to office policies, real estate, and cost management

00:05:54 Link between company values and ESG efforts

00:09:38 Competitive advantage for vendors with sustainability credentials

00:11:31 Introduction to the KPMG digital academy for certification

00:14:19 - 00:14:50 Helping businesses understand where to begin with sustainability

00:18:14 - 00:18:37 Tailoring the program to local businesses

00:22:30 - 00:22:32 Advice: Recognize the disruption and adapt to the new normal

00:22:32 - 00:23:15 Advice: Embrace work-life balance and focus on the culture of work

00:25:44 Rise of independent contractors and desire for agency

00:29:05 Digitization of the economy creates career opportunities

00:30:00 Conclusion and gratitude for guest appearance

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode, the hosts discuss the challenges and opportunities of remote and hybrid work models. They explore the importance of creating a sense of community and connection in a digital workspace, as well as the need for employers to treat their employees like adults and empower them to make choices about how they work. The conversation also touches on the impact of remote work on local economies and the need for organizations to be intentional and purposeful in their approach to hybrid work.

Key themes discussed in this episode include the importance of building camaraderie and team cohesion in a remote or hybrid work environment, the need for leaders to be intentional and purposeful in their approach to remote work, and the challenges faced by employees who do not have the option to work remotely.

Key Takeaways:
➡️ Building camaraderie and team cohesion is crucial in a remote or hybrid work environment. Leaders should create opportunities for employees to connect and get to know each other on a personal level, even in virtual settings.
➡️ Employers need to treat their employees like adults and empower them to make choices about how they work. This level of autonomy and flexibility can lead to increased productivity, loyalty, and engagement.
➡️ Remote work can have a positive impact on local economies, but organizations need to be intentional and purposeful in their approach to hybrid work to ensure that the benefits are realized.
➡️ Employees who do not have the option to work remotely may face additional challenges, such as childcare and transportation issues. Employers should be mindful of these challenges and find ways to support and accommodate these employees.

CHAPTERS
00:00 | Introduction to the depth of connection in digital communications
00:00:28 | Unique approaches and finding the balance in remote work
00:02:27 | CEOs not providing rationale for remote work decisions
00:04:04 | Building camaraderie and team in a hybrid and remote work environment
00:07:06 | Redefining employee-employer culture and community
00:10:09 | Investing in communities and revitalizing local economies
00:11:09 | Decentralization and meeting the needs of the people
00:12:07 | Childcare issues and the need for support
00:16:24 | Leveraging remote and in-person work to create value
00:19:01 | Practical ideas for hybrid work arrangements
00:22:12 | The effectiveness of in-person interactions for new hires
00:25:09 | Considering the challenges faced by frontline workers
00:28:11 | Providing autonomy and flexibility for employees with limited options
00:31:17 | Virtual work supports career road mapping and access to senior leaders
00:33:27 | Closing remarks and gratitude for the discussion

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Kick off Season 5 of the 'Growing Your Business with People' podcast with a first-of-its-kind Podcast Party hosted at my place, where we recorded two insightful episodes! Dive into the future of work alongside ten visionary executives.

We start by dissecting Generative AI's transformative role in boosting productivity and reshaping employee experiences, highlighted by PwC's trailblazing implementation of their ChatPwC system and the strategic upskilling imperative.

They explore the potential benefits and risks of implementing AI in the workforce, emphasizing the importance of human skills like creativity, compassion, and innovation. The conversation also touches on the need for upskilling and training to ensure that employees can effectively utilize AI technology.

The speakers highlight the potential for AI to enhance productivity and create new opportunities, while also addressing concerns about job displacement and the digital divide. Overall, the episode provides valuable insights into the future of work and the role of AI in business growth.

Despite a slight hiccup with one of the visual feeds, the rich dialogue was completely captured. So, tune in to absorb invaluable insights that define our changing professional landscape. How will you prepare for these shifts? Share your thoughts and join the conversation.

The panel included renowned leaders, including:

• Ron Arigo (Chief HR Officer, AAA Northeast)
• Amanda Bailey (VP of HR for Boston University)
• Collin Bailey (Chief Transformation Officer, Hudson Bay Company)
• Lisa Bisaccia (fmr CHRO CVS Health and Current Chair of the Board of Trinity College)
• Keith Christensen (fmr. SVP HR Corporate Services CVS Health)
• Tony Clapsis (SVP Clinical Trial Services CVS Health)
• Adrianna Dawson (Community Engagement Director Verizon)
• Mark Griffin (CHRO at BJ’s Wholesale Club)
• Sharon Vitti (CEO ATI Physical Therapy)
• Laurie White (President Greater Providence Chamber of Commerce)

In this episode:
00:00:00 | Introduction and discussion of generative AI augmentation
00:03:54 | The importance of human skills in conjunction with AI
00:04:58 | How generative AI augmentation can improve employee productivity and experience
00:08:07 | The need for careful regulation and ethical use of AI
00:09:28 | The positive impact of AI on healthcare providers
00:12:42 | The rapid growth and implications of AI technology
00:12:42 - 00:13:14 | Productivity redefined by administrative tasks moving away from human work
00:13:14 - 00:13:37 | Importance of recognizing and safeguarding against biases in AI
00:16:21 - 00:16:57 | Exploring the impact of AI on personalization and human experience
00:18:02 - 00:18:36 | Ensuring integrity of data used in AI systems
00:25:03 - 00:25:32 | Addressing digital equity and inclusion in the AI era
00;28;08;21 | Are we skilling people for the right skills needed in the future?
00;28;34;28 | AI can help bridge the skills gap and create innovation
00;36;49;01 | Generative AI can help employees with complex tasks
00;37;21;20 | Potential issues such as plagiarism need to be mitigated
00:41:01 | Leaving behind non-college educated workers
00:41:27 | Considering the impact on service economy jobs
00:47:29 | Recognizing skills outside of traditional education
00:48:13 | Allowing employees to showcase their abilities
00:48:33 | The benefit of flexibility and open-mindedness

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Aaron Falcione emphasizes the importance of culture in mergers and acquisitions (M&A) and in day-to-day business operations. He shares his experience in guiding companies through the people-related issues that arise during M&A transactions and highlights the critical role of HR in ensuring the success of a deal. Aaron also discusses the significance of aligning values and behaviors, and the need for continuous communication and decision-making during a transaction. He further explores the challenges of returning to the office post-pandemic and the importance of treating employees like adults.

About The Guest:
Aaron Falcione is the Chief HR Officer at Organon and has over 28 years of experience in leadership and M&A. He has worked with companies like PWC, Siemens, and Merck, and has extensive knowledge in integrating cultures during mergers and acquisitions.

Key Takeaways:

• People make or break a deal in M&A transactions.
• Addressing urgent people issues is crucial for successful integration.
• Communication is a catalyst for decision-making during a transaction.
• Retaining top talent is essential during times of uncertainty.
• The culture of an organization plays a significant role in the success of a deal.
• Treating employees like adults and giving them agency is important for unlocking value.
• Leaders should not walk past aberrant behavior and must reinforce the company's values.
• Return-to-work policies should consider individual circumstances and show solidarity with essential workers.
• Companies should have a sense of communal obligation and consider the impact on diversity and inclusion.

________________________________________________________________________________
If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.
Watch the episode, clips, and other bonus content on YouTube.
To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Jeff Lackey interviews Michael and Carolyn Dillhyon about the differences between big companies and small companies, and the challenges and opportunities that each presents for business leaders.

Michael discusses how startups often idolize big companies and want to emulate their success, but struggle with scaling and maintaining culture. Carolyn shares her experience of big companies trying to adopt the culture of startups, but facing challenges due to lack of clarity and understanding of what it means to be entrepreneurial. Both guests emphasize the importance of listening and empathy in leadership, and share personal stories of how they have applied these skills in their own careers.

About The Guests:
Michael and Carolyn Dillhyon are a husband and wife duo with extensive experience in the healthcare and pharmaceutical industries. Michael specializes in working with startups and small high-growth companies in the healthcare and pharmaceutical space. Carolyn has spent most of her career working inside or consulting to large or mega-sized corporations, focusing on leadership development and change management.

Key Takeaways:

• Startups often want to be like big companies, but struggle with scaling and maintaining culture.
• Big companies may try to adopt the culture of startups, but face challenges due to lack of clarity and understanding.
• Listening and empathy are crucial skills for leaders in both big and small companies.
• Leaders should spend time on the front lines and engage with employees to build trust and understanding.
• On a global stage, cultural sensitivity and effective communication are key for successful collaboration.

________________________________________________________________________________
If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.
Watch the episode, clips, and other bonus content on YouTube.
To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode, Jennifer Cohen discusses the challenges of being a caregiver and a working parent in a fast-paced corporate environment. She emphasizes the importance of creating a supportive culture that values and respects caregivers, and shares her own experiences as a mother and a leader. Jennifer also highlights the need for leaders to lead with empathy and kindness, and to focus on outcomes rather than outputs.

Jennifer Cohen is the co-host of the podcast Mighty As a Mother and the Senior Vice President of Marketing Communication at Aspen RxHealth. With over 18 years of experience in marketing and communications, Jennifer has worked for various global enterprises and has a passion for supporting caregivers and working parents.

In this episode:
🔹The number of working women with small children is at an all-time high in the United States, and over half of U.S. workers have caregiving responsibilities outside of work.
🔹Flexibility is key for caregivers and working parents, and leaders should create a safe space for their team members to show up as themselves.
🔹Trust is essential in a team, and leaders should trust their team members and lead with authenticity and vulnerability.
🔹Leading with empathy and kindness can create a positive employee experience and foster commitment from team members.
🔹Leaders should focus on outcomes rather than outputs, and measure the success of processes and projects to drive continuous improvement.

For conversations like this one, check out Jenn's podcast, Mighty as a Mother.

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If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.

Watch the episode, clips, and other bonus content on YouTube.

To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Thomas Bertels discusses the importance of creating meaningful work and how to put the soul back into jobs. He emphasizes the need for employees to have a sense of ownership and autonomy in their work, as well as a clear understanding of the impact they are making.

Thomas suggests redesigning jobs to give individuals a complete job from start to finish, allowing them to see the tangible outcomes of their work. He also highlights the importance of feedback and creating a culture where employees feel empowered to take initiative and contribute their ideas.

Key Takeaways:

• Giving employees autonomy and a sense of ownership in their work leads to greater engagement and motivation.
• Redesigning jobs to give individuals a complete job from start to finish allows them to see the tangible outcomes of their work.
• Feedback from customers and clear line of sight to the impact of their work helps employees understand the value they are creating.
• Creating a culture where employees feel empowered to take initiative and contribute their ideas leads to innovation and growth.

About The Guest:
Thomas Bertels is the founder and president of Purpose Works, a company dedicated to making work more productive, valuable, and meaningful. He has extensive experience in consulting and has worked with various organizations to improve their work processes and create more engaging and fulfilling jobs. Thomas is also the co-author of the book "Fixing Work" and the host of the podcast "Work Matters Fix It."

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If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.

Watch the episode, clips, and other bonus content on YouTube.

To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

In this episode of Growing Your Business with People, Jeff Lackey interviews Claire Chandler, CEO and founder of Talent Boost and a leadership therapist. They discuss the importance of leaders having a listening heart and how it contributes to their success.

Claire shares her insights on the challenges faced by CHROs and the need for them to have a safe space to vent and unpack their thoughts. She emphasizes the value of HR as a neural network within the organization and the need for HR leaders to synthesize and analyze the information they gather from various conversations. Claire also highlights the importance of aligning culture, purpose, and strategy in order to foster business growth through effective people management.

Key Takeaways:
✅ CHROs often feel isolated and hesitant to admit what they don't know, making it crucial for them to have a safe space to vent and unpack their thoughts.

✅ HR is uniquely qualified to be a deep listener and synthesize information from conversations across the organization, providing valuable insights to business leaders.

✅ Business leaders are hungry for better listening and feedback loops within their organizations, and they expect HR to play a role in providing that.

✅ CHROs need to empower their HR teams to take on more listening and feedback responsibilities, while also regaining control of their own calendars to create time for strategic thinking.

✅ The intersection of people, process, and performance, driven by a clear purpose, is crucial for fostering business growth through effective people management.

🔎 For more information about Claire or to grab a copy of 📖 "The Culture Effect," visit: https://www.clairechandler.net/

🔎 To learn more about Talent Boost, visit: https://www.talentboost.net/
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If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.

Watch the episode, clips, and other bonus content on YouTube.

To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Bob Burg, co-author of The Go-Giver book series, joins host Jeff Lackey to discuss the power of giving and how it can help grow your business. Bob shares his journey from being a news broadcaster to becoming a successful salesperson and eventually an author and speaker. 

He explains the concept of The Go-Giver, which is about shifting your focus from getting to giving and providing immense value to others. Bob emphasizes the importance of understanding the laws of value, compensation, influence, authenticity, and receptivity in building strong relationships and achieving success in business. He also shares a powerful story of a roofer who turned his struggling business around by adding value to his customers' lives. 

Bob concludes by highlighting the significance of placing other people's interests first and earning their commitment through genuine care and service.

Key Takeaways:

• Shifting your focus from getting to giving is the key to building strong relationships and achieving success in business.
• The law of value states that you should provide more value to others than what you take in payment.
• Your income is determined by how many people you serve and how well you serve them (the law of compensation).
• The law of influence emphasizes the importance of placing other people's interests first and building trust and rapport.
• The law of authenticity encourages you to be genuine and true to yourself in all interactions.
• The law of receptivity reminds you to stay open to receiving and understand that giving and receiving are two sides of the same coin.

For more information about Bob or to grab your copy of The Go-Giver, visit: https://thegogiver.com/
 ________________________________________________________________________________
If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.

Watch the episode, clips, and other bonus content on YouTube.

To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Amit and Dr. Kumar Ramlall join the podcast to debunk common leadership myths and share insights from behavioral science. They emphasize that business is always personal and that leaders should invest in understanding how humans tick and how they relate to one another.

They discuss the importance of embracing both praise and reprimand as a leader and the need for leaders to be authentic and vulnerable. They also highlight the power of intrinsic motivation and finding one's North Star to overcome challenges and achieve success.

🔎About The Guests🔎
Amit and Dr. Kumar Ramlall are a father-son duo who have overcome significant obstacles in their lives. Amit was born with severe health challenges and was later diagnosed with autism spectrum disorder.

Despite these challenges, Amit has thrived and become a sought-after expert in various fields, including philosophy, quantum physics, psychology, human behavior, and economics. Dr. Kumar Ramlall is an investor, entrepreneur, physician, and consultant for business leaders and family enterprises.

Key Takeaways:
➡️ Business is always personal, and leaders should invest in understanding how humans tick and relate to one another.
➡️ Leaders should embrace both praise and reprimand and be authentic and vulnerable.
➡️ Intrinsic motivation is more powerful than extrinsic motivation in driving long-term success.
➡️ Finding one's North Star, a purpose or passion that pulls them forward, can help overcome challenges and persist in the face of adversity.
________________________________________________________________________________
If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.

Watch the episode, clips, and other bonus content on YouTube.

To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

Collin Bailey and Adriana Dawson discuss the barriers that exist for first-generation professionals and people of color in corporate environments.

They emphasize the importance of decoding corporate practices to empower and retain professionals of color.

They highlight the need for macro messaging, cultural fluency, and the creation of a sense of belonging within organizations. Bailey suggests that leaders should challenge their direct reports to create initiatives that drive cultural fluency and improve products. Dawson recommends that leaders start using the term "cultural fluency" and make it a priority in their organizations.
About The Guests:

• Collin Bailey: Former Chief Transformation Officer and Acting Chief Technology Officer for Hudson's Bay Company. Adjunct Professor of Law and Member of the Board of Directors at Roger Williams University School of Law.
• Adriana Dawson: Community Engagement Director for Verizon Social Impact and Marketing Expansion Entrepreneur. Co-host of the podcast "Keeping It 100%".

CHAPTERS
00:02:03 | Jeff Lackey introduces Adriana and Collin as his guests.
00:02:45 | Adriana shares her background and interest in decoding corporate environments.
00:05:07 | Collin discusses his career journey and passion for empowering professionals of color.
00:12:31 | Defining decoding corporate practices and cultural fluency
00:17:36 | Barriers faced by first generation professionals and the need for support
00:19:54 | Leveraging cultural fluency for innovation and engagement
00:21:06 | Personal experiences and examples of navigating corporate practices
00:25:38 | Colin's mentee faced credit-taking by more senior colleague
00:32:20 | Cultural fluency defined as having cultural translators and brokers
00:36:19 | Coaching and development should be accessible to high-potential employees.
00:42:03 | Employee resource groups provide market intelligence and retention opportunities.
00:46:58 | Lack of leveraging opportunities and sense of belonging
00:49:23 | Business imperative of cultural fluency for market relevance
00:50:01 | Macro messaging and vulnerability in valuing diversity
00:56:10 | Providing access and visibility to diverse talent internally and externally
01:00:11 | Diverse professionals often fear failure due to scarcity mindset.
01:02 | Adriana Dawson suggests using the term "cultural fluency" and making it a priority.
01:03:38 | Adriana advises assessing current culture and setting goals for diversity.
01:05:14 | Colin Bailey challenges CEOs to create initiatives for cultural fluency.
01:06:56 | Closing
 ________________________________________________________________________________
If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.

Watch the episode, clips, and other bonus content on YouTube.

To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad

This week on the Growing Your Business with People podcast, Jeff sits down with Charles Gellman.

Gellman is the co-founder & CEO of HiDO Health, a startup company focused on simplifying the patient journey and reducing healthcare costs. With a background in leadership roles at companies like Johnson & Johnson and Microsoft, Gellman brings a wealth of experience to his role at Hydro Health. He is passionate about improving healthcare outcomes and has been interviewed by over 100 podcasters on the topic.

Join us for this conversation about:

• Expanding your startup with team players who share your vision
• AI-assisted robotics to help patients manage their medications and improve adherence
• Improving medication adherence to reduce healthcare costs and improve patient outcomes

For more information about HiDO Health, visit their website or check out this inspiring video.
_________________________________________________________________________________
If you enjoyed this episode or any of our episodes, please be sure to subscribe and leave us a review in the podcast app.

We'd love to hear from you. Connect with us on LinkedIn to leave feedback.

Watch the episode, clips, and other bonus content on YouTube.

To access bonus content, information about the guest, and links to materials discussed, go to our website: https://www.gybwp.com

Special thanks to all those who encouraged me to do this podcast, with a special thanks to my son Jeffrey who challenged/inspired me to do this podcast, Vinnie and Emmett who have helped to post and promote it, and Aubrey who has provided me with good, constructive feedback along the way! Love, Dad