DESCRIPTION: 

In this episode, we dig into the growing question a lot of people are asking: is a 

traditional college degree still worth it? The conversation explores the gap between 

classroom theory and the real-world skills employers actually need, and why more 

students are looking for alternative paths as tuition rises and frustration grows. 

Dr. John P. Hayes shares how the Titus Center for Franchising at Palm Beach Atlantic 

University is tackling this problem head-on. Founded through a gift from Ray Titus, 

the program blends strong academics with hands-on internships to prepare 

students for real careers in franchising. We also hear the success story of graduate 

Victoria Magaldi, showing what’s possible when education is tied to purpose and 

opportunity. 

This episode is all about what meaningful education should look like

—

and how it 

can truly open doors. 

-With Dr John P. Hayes

TIMESTAMPS: 

00:00 Intro 

01:10 What is the disconnect between education and employment? 

02:49 How does franchising connect to higher education? 

04:00 What led to the Titus Center's creation? 

06:24 What is a key success story? 

08:13 What makes the Titus Center's approach unique? 

09:19 How does it connect knowledge to purpose? 

LINKS: 

WEBSITE: http://franchisehotseats.com/ 

LinkedIn: https://www.linkedin.com/in/drjohnhayes/ 

Twitter: https://twitter.com/drjohnhayes 

YouTube: https://www.youtube.com/c/Howtobuyafranchise 

Instagram: https://www.instagram.com/hayesjph/ 

TikTok: https://www.tiktok.com/@johnphayesfranchise 

Pinterest: https://www.pinterest.com/DrJohnHayes/ 

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:
John Hayes interviews Natalya Hummer from FinaTech Accounting and Advisors, who also owns three Crumble Cookie franchises, in this episode of the Franchise Hot Seat Podcast. Natalya shares her experience as a CPA and her transition into the franchising world, highlighting the essential elements for franchisee success. They delve into the importance of comprehending business metrics, such as KPIs, and the difficulties new franchisees encounter when shifting from corporate roles. Natalya underscores the importance of recruiting the right team, being financially literate, and implementing a robust training system. She provides valuable insights on effectively controlling labor and costs, and ways for franchisors to enhance their support for franchisees. The discussion also explores the importance of branding, franchisor training, and how advisory and accounting firms assist franchisees in understanding their financial status. Natalya expresses gratitude for her involvement with the Titus Center Advisory Board and briefly discusses the student internship program.

- With Natalya Hummer

TIMESTAMPS:
00:00 Intro
00:40 Why know your numbers in business?
02:39 Biggest franchising challenge and strategy?
07:14 How to hire the right people?
14:01 How did you discover franchising?
23:00 How important is brand recognition?
24:57 Key benefits and costs of franchising?
26:56 Why specialize in franchise accounting?
29:24 Key success factor for franchisees?
34:03 Insight from running multiple stores?

LINKS:

WEBSITE: http://franchisehotseats.com/
LinkedIn: https://www.linkedin.com/in/drjohnhayes/
Twitter: https://twitter.com/drjohnhayes
YouTube: https://www.youtube.com/c/Howtobuyafranchise
Instagram: https://www.instagram.com/hayesjph/
TikTok: https://www.tiktok.com/@johnphayesfranchise
Pinterest: https://www.pinterest.com/DrJohnHayes/
Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Deean Ferrone on the Franchise Hot Seat, discussing her journey from being a teacher to becoming a successful franchisee of Pigtails & Crewcuts, a children's hair salon chain. Ferrone's transition to business ownership was sparked by the difficulties of virtual teaching during the COVID-19 pandemic. She and her husband conducted thorough research and due to fortunate circumstances, they were able to acquire three salons in just half a year. Ferrone emphasizes the value of her teaching skills in managing her business, the necessity of effective staffing and marketing, and the assistance she receives from her franchisor. They also discuss the ongoing issue of hiring stylists and the possibility of future growth, highlighting the advantages of franchising for those wary of starting a business from the ground up.

- With Deean Ferrone.

TIMESTAMPS:

00:00 Intro

00:36 How did Deanne get into franchising?

03:26 Biggest franchising challenge and opportunity?

07:34 Why are franchise systems so valuable?

18:04 How did teaching prepare for franchising?

25:26 How to manage a diverse team?

26:13 Connecting with clients and parents?

27:10 Daily life of a franchisee?

27:58 Why use DISC in franchising?

34:46 Unique challenge of children's hair salon?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, interviews Shelly Sun Berkowitz, founder of 

BrightStar Care, a leading healthcare franchising company with over 400 units. 

Shelly discusses her transition from accounting to healthcare franchising, and her 

strategic partnership with Peack Rock Capital. She stresses the importance of 

choosing the right private equity partners and the value of supportive relationships 

within the franchising community. Shelly introduces her advisory initiative, Founder 

to Founder, designed to assist founders in scaling their businesses and navigating 

sales processes. The discussion also covers the common misconceptions about 

franchising, the necessity of robust franchisee support systems, and the importance 

of ethical practices. Shelly shares her efforts to mentor female entrepreneurs and her 

dedication to promoting equal access to franchising education. - With Shelly Sun 

Berkowitz.

TIMESTAMPS:

00:00 Intro

00:20 What is Shelly's Brightstar Care journey?

01:44 Why is franchising education so important?

05:58 Early franchising challenges and lessons?

11:02 Best mentorship advice for new franchisors?

16:44 How does the franchising economic model work?

24:36 How to hire the right talent?

27:23 How is private equity changing franchising?

37:47 Biggest challenge in selecting franchisees?

43:54 How to empower women in franchising?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Alex Smereczniak, the co-founder and CEO of Franzy, in the 

Franchise Hot Seat Podcast. Alex presents Franzy as a comprehensive platform for 

potential franchisees, likening it to 'Zillow for franchising.' The platform aggregates 

vital data such as financials, consumer sentiments, and franchisee feedback. The 

interview explores Alex's professional journey, from transforming a laundry service 

into a franchise model to establishing Franzy. The conversation also discusses the 

transition from being a franchisor to a franchise supplier, the integral role of AI in 

Franzy, and the critical importance of comprehensive franchisee profiling for 

successful matches. The podcast also covers various industry insights, including the 

need for a systematic approach, the potential influence of AI on the job market, and 

the future of franchising in light of emerging technologies. The episode underscores 

the importance of informed decision-making in franchising and the innovative ways 

Franzy is striving to transform this process.

- With Alex Smereczniak.

TIMESTAMPS:

00:00 Intro

00:16 What is Franzi?

01:02 How did you get into franchising?

03:00 What problem does Franzi solve?

06:26 What makes Franzi's approach unique?

12:04 How does Franzi use AI and data?

16:00 How does Franzi monetize ethically?

22:52 Identifying good vs. bad franchise opportunities?

31:34 What is AI's role in franchising?

37:03 How to future-proof a franchise investment?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, a franchising professor at Palm Beach Atlantic University and host of the 

Franchise Hot Seat Podcast, converses with Bob McCracken, an Air Force and Air 

National Guard veteran and Hot Head Burritos franchisee. They delve into why 

veterans make exceptional franchisees, highlighting the discipline, meticulousness, 

and plan-following abilities honed during military service. They also discuss the 

Veterans Transition Franchise Initiative (VetFran), a program providing financial 

benefits to veterans venturing into franchising, founded by Don Dwyer of the Dwyer 

Group. Bob recounts his personal franchising experience, from managing multiple 

franchises before the COVID-19 pandemic to effectively running a single unit. The 

conversation underscores the advantages of the VetFran program, encouraging 

more franchisors and veterans to join and leverage these opportunities

- With Bob McCracken

TIMESTAMPS:

00:00 Intro

00:32 Who is veteran franchisee Bob McCracken?

01:03 Why are veterans great franchise owners?

02:49 What is the VetFran story?

08:35 Bob's Hot Head Burritos journey?

10:57 Best way to encourage veteran franchising?

16:10 Final advice for veteran entrepreneurs?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of the Franchise Hot Seat, engages in a comprehensive discussion 

with Schuyler "Rocky" Reidel, founder of the Reidel Law Firm, on various pressing 

and contentious topics in the franchising industry. They emphasize the crucial role of 

specialized legal advice in franchising, particularly during a government shutdown 

that affects SBA loans. Rocky underscores the importance for franchisees to 

comprehend their responsibilities and limitations within franchise agreements, and 

the significance of thoroughly understanding the Franchise Disclosure Document 

(FDD). The conversation also explores the issues arising from private equity 

ownership in franchising and its potential effects on franchisees. A significant part of 

the discussion is dedicated to Subway's market difficulties and the problems caused 

by remodeling requirements. The dialogue concludes with a reflection on the 

difficulties faced by McDonald's franchisees, the repercussions of unfavorable 

franchising conditions in states like California, and the imperative of due diligence 

for potential franchisees. - With Schuyler "Rocky" Reidel.

TIMESTAMPS:

00:00 Intro

00:37 Why is legal guidance crucial in franchising?

01:19 What is a franchise agreement?

02:26 How do SBA loans impact franchising?

06:08 Biggest franchising challenges and misconceptions?

19:23 What is the FDD's role?

28:26 How does FTC regulate franchising?

33:40 How is private equity changing franchising?

44:18 Why is Subway struggling?

52:52 Biggest challenges in food franchising?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes hosts Jack and Jill Johnson from Franchise Insiders on the Franchise Hot 

Seat Podcast. The Johnsons' franchising journey began with Jack's father founding 

Home Care Assistance after a franchise rejection, which evolved into a successful 

family business. As franchise consultants, they guide others through the complex 

franchising world. Key topics include the necessity of thoroughly evaluating 

franchises, consulting with current franchise owners, and understanding the 

commitment needed for franchise success. They highlight home services and 

healthcare franchises as solid choices, while food and retail franchises may present 

greater risks and expenses. The Johnsons recount their experience owning and 

subsequently selling a Pink's franchise, underscoring the importance of an initial exit 

strategy. They urge younger individuals to enter franchising early and highlight the 

significance of active ownership. The podcast's objective is to offer valuable insights 

for potential franchise investors.

- With Jack and Jill Johnson.

TIMESTAMPS:

00:00 Intro

00:31 How did you discover franchising?

01:56 How to evaluate franchise opportunities?

04:21 Why become a FranServe consultant?

08:10 Why are home services franchises valuable?

10:43 Is semi-absentee ownership realistic?

18:18 How to avoid common franchise pitfalls?

26:33 Why is exit planning crucial?

32:00 How to choose the right franchise?

42:46 Are young entrepreneurs good for franchising?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, in the Franchise Hot Seat Podcast, underscores the significance of 

matching employees with roles that complement their strengths to enhance 

productivity and avoid disengagement. He references studies from Gallup and the 

Society for Human Resource Management (SHRM) that reveal a large number of 

employees feeling underutilized and the substantial economic impact of 

disengaged workers. Monica Feid, COO of Thunderly Marketing, is featured in this 

episode, where she presents a case study on repositioning a discontented employee 

to a role more compatible with her DISC profile, leading to increased performance 

and satisfaction. The discussion stresses the use of DISC profiles for recruitment and 

employee positioning to avert disengagement and underperformance, especially in 

the franchising sector. The dialogue highlights the criticality of correct role 

alignment and its advantages for both employees and companies.

- With Monica Feid.

TIMESTAMPS:

00:00 Intro

00:27 Why is employee engagement critical?

01:06 Key employee engagement statistics?

03:39 Best solutions for engagement?

05:28 Monica's employee misalignment story?

10:57 What is the DISC profile?

18:01 How DISC helps franchising?

24:03 Final engagement advice?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Kristopher Stuart, Chief Information Officer of Blooming 

Blinds, on the Franchise Hot Seat Podcast. Stuart shares his accidental entry into 

franchising while seeking improved business opportunities. He traces the growth of 

Blooming Blinds from a family-owned retail business to a thriving franchise with 86 

franchisees across 158 territories. Stuart discusses the pros and cons of running a 

family business, the critical role of selecting the right franchisees, and the 

continuous learning process that has helped refine their business model. He 

emphasizes the need for franchisees to engage in self-reflection, describes their 

comprehensive training and support program, and underscores the significant 

impact of technology, including AI, in enhancing operations and efficiency. The 

discussion also covers company culture, the benefits of collaborating with Franchise 

Fastlane for accelerated growth, and the typical day-to-day activities of successful 

franchisees. The podcast offers valuable perspectives for those interested in 

franchising or contemplating a Blooming Blinds franchise.

- With Kristopher Stuart.

TIMESTAMP

00:00 Intro

00:18 How did you discover franchising?

02:19 Managing family business dynamics?

03:43 Best franchise growth strategies?

13:35 Franchisee training best practices?

21:18 Tech innovations helping franchising?

26:46 Building strong franchise culture?

35:34 Day in successful franchisee life?

37:34 Final franchising advice

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Mary Thompson, CEO of BNI and chair of the International 

Franchise Association's Board of Directors, who shares her journey from the Marine 

Corps to franchising via a company called Cookies by Design. Thompson highlights 

the importance of franchising in developing her business skills and its 

transformative impact on her career. She discusses her career progression, including 

roles at Mr. Rooter and the Dwyer Group, and emphasizes the importance of value 

alignment in franchising. Thompson provides insights into the importance of 

networking, her experiences with private equity, and the operations at BNI. She also 

discusses the wider goals of franchising, its impact on local communities, and 

ongoing efforts to educate the public and lawmakers about the benefits of 

franchising. Thompson's commitment to service, both in business and through her 

role at the IFA, is also discussed.

- With Mary (Kennedy) Thompson.

TIMESTAMPS:

00:00 Intro

00:52 How did you discover franchising?

01:52 What is the Cookie Bouquet story?

04:40 Why transition to Mr. Rooter?

10:57 What is franchising's biggest value?

19:30 How does BNI work?

24:50 What is the BNI investment?

26:42 What is BNI's core competency?

30:44 What is "Givers Gain"?

43:03 Biggest franchising challenge and opportunity?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcas

DESCRIPTION:

John Hayes, host of the Franchise Hot Seat Podcast, interviews Jack Monson, Chief 

Growth Officer at Thunder Lee Marketing and host of the Social Geek podcast. They 

delve into Monson's marketing and client acquisition roles, his franchising journey, 

and the significance of fostering enduring relationships in the franchise sector. The 

discussion encompasses effective marketing tactics, the use of social media 

platforms like LinkedIn, and the importance of content creation for franchise growth. 

Monson provides insights into the difficulties of generating and nurturing franchise 

leads, and the necessity of maintaining consistency in digital marketing initiatives. 

He later underscores the value of training franchise sales teams, acknowledging the 

contributions of the Titus Center. The episode concludes with conversations about 

the Social Geek podcast and the importance of tenacity in content creation.

- With Jack Monson.

TIMESTAMPS:

00:00 Intro

00:22 What does a CGO do?

01:07 Why relationships matter in franchising?

03:03 How did you discover franchising?

08:30 How has franchise marketing evolved?

12:02 Attracting next-gen franchisees how?

17:18 Best social media for franchising?

22:35 Most inspiring franchise success story?

26:14 Biggest franchise sales challenges?

40:46 LinkedIn lead generation tips?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, engages in a detailed discussion with Alaina 

B. Karsten from McDonald Hopkins, a professional with significant experience in 

advising franchisors and franchisees and handling litigation. The conversation 

revolves around the intricacies and potential risks associated with franchising, 

underlining the necessity of carefully examining franchise agreements and fully 

comprehending the long-term commitments and responsibilities they entail. Alaina 

underscores the importance of franchisees performing due diligence, seeking legal 

counsel, and fully understanding their contracts, particularly in relation to 

termination, renewal, and the use of advertising funds. She provides insights into 

frequent legal issues such as curable and non-curable defaults, franchisor price 

control, and the rights of franchisees in the event of disputes. The discussion also 

covers the challenges and possible advantages of franchise investment, highlighting 

the benefits of economies of scale and the significance of comprehensive franchisor 

support and training.

- With Alaina B. Karsten.

TIMESTAMPS:

00:00 Intro

00:22 Franchising realities vs expectations?

03:07 Does franchising offer advantages?

04:26 Biggest franchising risks/costs?

07:12 Key franchise agreement clauses?

12:14 Curable vs non-curable defaults?

17:00 Franchisee due diligence checklist?

21:04 Trademark requirements for franchisors?

23:28 Resolving franchise disputes how?

33:45 Advertising fund obligations fair?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, interviews former TV news reporter John 

Brice, who transitioned into a successful franchisee and is now preparing to become 

a franchisor. Brice's introduction to franchising came through a family friend who 

owned a McDonald's franchise. This sparked his interest and led him to owning eight 

McDonald's restaurants. He later became an area developer for Firehouse Subs and 

the largest U.S. franchisee of Pro Shred Security. Brice discusses the challenges and 

rewards of franchise ownership, including financial risks and the necessity of 

comprehensive training programs. He is currently preparing to become a franchisor 

with his wife's business, Ana's Killer Empanadas, with plans to expand the gourmet 

empanada chain. Brice stresses the importance of adhering to established systems 

and maintaining a hands-on approach in the business. He also shares his 

involvement with the Titus Center for Franchising, highlighting the value of shared 

knowledge and the promising prospects for students interested in the franchising 

industry.

- With John Brice.

TIMESTAMPS:

00:00: Intro

00:17 How did John discover franchising?

01:38 McDonald's franchise lessons learned?

03:49 Managing multiple franchises how?

05:54 Biggest franchise ownership challenges?

08:05 Best advice for new franchisees?

20:32 Most inspiring franchise success stories?

25:19 Ideal franchisee traits?

27:30 Why empanadas for franchising?

30:28 Expansion plans for Killer Empanadas?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes, host of Franchise Hot Seat, interviews Shay Kleinschmidt, Vice President 

of Funding at Fran Fund, a company based in Fort Worth, Texas, that provides 

funding solutions to franchisees nationwide. Kleinschmidt discusses the changing 

franchising landscape, stressing the importance of early and tailored funding 

strategies. She also highlights the role of AI in enhancing lending processes, 

including a lender match system that matches client profiles with appropriate 

lenders. The discussion encompasses various funding products such as SBA loans, 

the rollover 401k program (ROBS), and traditional non-SBA loans. Kleinschmidt 

outlines the process of obtaining an SBA loan, indicating that approval typically 

takes between 30 and 120 days depending on the type of business. She emphasizes 

the need for potential investors to understand the franchise disclosure document 

(FDD) and supports calls with existing franchisees. The episode highlights Fran 

Fund's role in helping clients navigate the complexities of securing franchise 

funding.

- With Shay Kleinschmidt.

TIMESTAMPS:

00:59 How tech changed franchise lending?

01:59 When to start funding talks?

03:02 Most popular loan products?

05:35 Best alternative lending options?

12:33 Typical borrowing costs/fees?

15:47 How economy impacts franchising?

20:51 SBA franchise approval process?

24:41 Hottest franchise categories now?

30:35 Best advice for new franchisees?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Alesia Visconti on Franchise Hot Seat, where she discusses 

her transition from corporate America to franchising, a move sparked by 

disillusionment. Visconti, owner of Fran Serve and author of 'The Pink Tsunami: 

Women's Rise in Franchising', highlights the lack of awareness about franchising 

opportunities, especially for women. She underscores the variety of roles within 

franchising, not limited to being a franchisee, but also including franchise 

consultants and suppliers. The conversation covers the changing franchising 

landscape, the significance of integrity and growth, and the growing international 

opportunities. Visconti expresses her support for the Titus Center for Franchising and 

her dedication to aiding young individuals in finding fulfilling franchising careers. 

The discussion provides valuable insights into how franchising can offer rewarding 

careers, particularly for women looking for alternatives to traditional corporate roles.

- With Alesia Visconti.

TIMESTAMPS:

01:42 How did you discover franchising?

02:50 Why leave corporate America?

04:04 Becoming franchise consultant how?

06:57 Franchising challenges vs opportunities?

21:40 Women's role in franchising?

25:58 Best franchising paths for women?

28:09 What do franchise consultants do?

33:43 Non-food franchise opportunities?

39:21 International franchising strategies?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

Anthony Bambino, the founder and CEO of 3Natives, shares his journey from a 

traveling salesman to the owner of a successful acai cafe franchise in Florida on the 

Franchise Hot Seat. He discusses the transformation of 3Natives from a single juice 

bar to a rapidly expanding franchise with 48 stores and more under development. 

Bambino talks about his experiences with franchising, the initial struggles, the 

significance of company culture, and the importance of finding the right franchisee 

fit. He also emphasizes the value of mentorship and collaboration with institutions 

like the Titus Center for Franchising to promote growth and success. Bambino 

underscores the importance of adaptability, passion, and strong leadership in 

building a successful franchise business.

- With Anthony Bambino

TIMESTAMPS:

00:23 How a salesman became an entrepreneur?

02:02 What inspired Three Natives?

04:18 Biggest early business lessons?

07:11 First franchising challenges faced?

11:43 Building franchise culture how?

23:41 Reinventing franchise inspections why?

25:57 Hardest part of franchising?

29:40 Expanding beyond Florida when?

40:47 Why does the Titus Center matter?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

John Hayes interviews Madalina Iordache, founder of Bright Pink Agency, on the 

Franchise Hot Seat Podcast. They explore Iordache's transition from Romania to the 

United States, her journalism career, and her shift into the franchising industry. 

Iordache recounts her initial experiences in the U.S., her introduction to the 

franchising industry in 2008, and her substantial contributions to brands such as 

Puro Clean. The discussion emphasizes the significance of culture, community, and 

support in the franchising industry, drawing comparisons with non-franchise 

businesses. They underscore the distinctive features of franchising, including 

mentorship, collective success, and its transformative effect on small business 

owners, advocating for the supportive and organized environment franchising 

provides in contrast to independent business ventures.

- Madalina Iordache.

TIMESTAMPS:

00:00 Intro

00:35 The Name Game and Romanian Roots

01:43 Journey to the United States

02:21 Early Career and Personal Life

07:02 Discovering Franchising

09:16 The Impact of Franchising

15:39 Franchising Success Stories

19:46 The Importance of Culture in Franchising

20:34 Learning from Franchise Systems

21:33 Franchising vs. Non-Franchising Businesses

22:38 The Unique Advantages of Franchising

27:51 Criticisms and Misconceptions of Franchising

30:18 The Role of Creativity in Franchising

35:51 Adapting Franchises to Local Markets

37:08 The Opportunity Franchising Provides

38:53 Final Thoughts

DESCRIPTION:

Dr. John Hayes interviews Larry Strain, Chief Development Officer of Retro Fitness, in 

the Franchise Hot Seat episode, discussing the complexities of real estate in retail 

franchising. Larry shares his three-decade experience in retail development, 

highlighting the changes brought about by e-commerce giants like Amazon. He 

underscores the growing significance of service-based retailers, particularly fitness 

centers, and the real estate challenges they encounter, such as competition for 

space and parking needs. Larry points out the crucial role of franchisors in 

supporting franchisees, especially newcomers, by managing broker negotiations, 

lease terms, and construction. He compares the ease of development between 

various brands he has worked with, including Starbucks and McDonald’s, and 

identifies key factors for long-term franchisee success, such as understanding 

customer needs and reinvesting in the business. The conversation also covers the 

cyclical nature of the real estate market, the importance of choosing the right 

location, and the impact of institutional pressures on franchise sales and selection 

criteria.

- With Larry Strain.

TIMESTAMPS:

00:00 Introduction 

00:29 The State of Retail and Fitness Franchising

01:21 Challenges in Real Estate for Fitness Franchises

02:24 Iconic Brands and Real Estate Development

04:32 Navigating Real Estate for New Franchisees

07:36 Franchisor Support in Real Estate

10:53 The Importance of Strategic Real Estate Planning

24:13 Traits of Top Performing Franchisees

32:27 The Role of Strategy in Franchise Expansion

33:32 Food vs. Fitness Franchises

34:29 Conclusion and Final Thoughts

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:

In this episode of the Franchise Hot Seat, host John Hayes interviews Fred Fry, Vice 

President of Franchise Development for 16 Handles. Fred shares his career journey 

from banking and finance to the franchise industry, highlighting how he discovered 

franchising through a friend at church after relocating to Texas. He previously 

worked with HTO and Shipley Donuts, where he played key roles in their significant 

growth. The episode dives into the appeal of franchising, the opportunities for 

financial and personal growth it offers, and the challenges and benefits of different 

franchise concepts. Fred emphasizes the importance of community involvement, 

systems, and strong management in ensuring franchisee success. The conversation 

also touches on financing options for franchisees, including SBA loans. Fred 

discusses the strategic decisions that new leadership at 16 Handles has made, 

including community engagement, technology stack improvements, and leveraging 

social media, to ensure the brand's growth and success.

- With Fred Frey

TIMESTAMPS (Use ChatGPT on Transcript):

00:00 Intro

00:28 How did Fred start franchising?

01:57 What drove transition to franchising?

03:32 Why franchise in Texas? Costs?

05:29 Biggest franchise development challenges/rewards?

07:31 How to finance franchise investments?

10:20 Best ownership style for engagement?

16:48 Why is franchisor support crucial?

21:04 What killed frozen yogurt's boom?

30:23 Why are franchise systems important?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION: 

The podcast guest is Aaron Rose, a graduate of Palm Beach Atlantic University and the founder of Fran Partners, a recruitment agency specializing in franchisees. Rose discusses his journey and how his education in franchising prepared him for roles in different franchise companies before he established his own. He identifies a gap in the market for hiring support focused on franchises, particularly for mid-level roles, and outlines the services provided by Fran Partners. Rose talks about the importance of networking and soft skills for college graduates entering the workforce, the specific hiring challenges faced by franchisees, and Fran Partners' development of a subscription model for continuous recruitment support. Furthermore, Rose points out the changing job expectations of Generation Z, who seek work with social value and a positive culture. He provides advice for job seekers and franchise owners on effective hiring strategies. 

- With Aaron Rose 

TIMESTAMPS (Use ChatGPT on Transcript): 

00:00 Intro 

00:15 Aaron's Educational Background and Early Career 

00:58 The Importance of Franchise Education 

01:52 Founding Fran Partners 

02:19 Specializing in Franchisee Recruitment 

02:58 Challenges and Solutions in Franchise Recruitment 

04:40 Subscription Model for Hiring 

05:07 Advice for College Graduates 

05:45 The Role of Connections in Career Success 

14:27 The Importance of Soft Skills 

20:40 Challenges in Franchise Hiring 

30:56 The Value of Networking 

33:22 Courage and Validation in Entrepreneurship 

LINKS: 

WEBSITE: http://franchisehotseats.com/ 

LinkedIn: https://www.linkedin.com/in/drjohnhayes/ 

Twitter: https://twitter.com/drjohnhayes 

YouTube: https://www.youtube.com/c/Howtobuyafranchise 

Instagram: https://www.instagram.com/hayesjph/ 

TikTok: https://www.tiktok.com/@johnphayesfranchise 

Pinterest: https://www.pinterest.com/DrJohnHayes/ 

Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:
John Hayes, the host of Franchise Hot Seat, interviews Bill Edwards, a specialist in international franchise development. Edwards discusses the current international franchising environment, highlighting the influence of political sensitivities and tariffs. He underscores the necessity for franchises to be profitable domestically before contemplating overseas expansion, warning that international market entry requires substantial time, financial resources, and senior management commitment. Edwards details the process of identifying and qualifying licensees in foreign countries, the importance of robust training and support systems, and the various associated costs. He also emphasizes the need to select the right markets and comprehend each country's specific franchise laws and cultural nuances. Edwards identifies Saudi Arabia, Spain, and Japan as promising markets and stresses the importance of having an English-speaking team. He concludes that successful international franchising necessitates long-term commitment and proactive planning.

- With Bill Edwards

TIMESTAMPS (Use ChatGPT on Transcript):
00:00 – Intro
00:14 – How Franchising Is Doing Around the World
00:59 – Problems and Changes in Different Countries
03:42 – Are You Ready to Go Global?
05:16 – What to Think About Before Going Global
10:07 – Picking the Right Countries
10:24 – Money and Shipping Plans
16:51 – Finding People to Run Your Brand in Other Countries
20:17 – Big Problems When Going International
20:56 – Why You Need Passion and a Good Team
21:31 – What Master Franchisees Do
22:24 – Growing with Multiple Locations
23:19 – How Often People Succeed or Struggle
29:34 – Planning Ahead vs. Playing Catch-Up
31:34 – Franchising in Saudi Arabia
34:04 – Big Tips for Growing Internationally
37:28 – Conclusion


LINKS:

WEBSITE: http://franchisehotseats.com/
LinkedIn: https://www.linkedin.com/in/drjohnhayes/
Twitter: https://twitter.com/drjohnhayes
YouTube: https://www.youtube.com/c/Howtobuyafranchise
Instagram: https://www.instagram.com/hayesjph/
TikTok: https://www.tiktok.com/@johnphayesfranchise
Pinterest: https://www.pinterest.com/DrJohnHayes/
Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:
John Hayes interviews Jimi Gibson on effective messaging strategies for franchisees and franchisors. Gibson highlights the power of storytelling, curiosity, and emotional engagement in capturing audience attention and enhancing communication. He uses a magic trick to demonstrate the release of trust, curiosity, and satisfaction chemicals in the brain, drawing parallels to how marketing messages should work. The conversation also covers the significance of targeted advertising, especially on social media, and ways to make content engaging and visible. Gibson suggests using specific, human-centered stories and clear, curiosity-driven messaging. He underscores the importance of aligning content with audience needs and the advantages of direct communication via email or text. Gibson also provides resources for further learning on effective messaging.

- With Jimi Gibson.

TIMESTAMPS:
00:00 Intro
00:39 The Magic of Capturing Attention
04:57 Creating Emotional Connections
07:38 Effective Social Media Strategies
12:38 Understanding Audience Behavior
21:42 Advanced Targeting Techniques
24:52 Final Thoughts

LINKS:

WEBSITE: http://franchisehotseats.com/
LinkedIn: https://www.linkedin.com/in/drjohnhayes/
Twitter: https://twitter.com/drjohnhayes
YouTube: https://www.youtube.com/c/Howtobuyafranchise
Instagram: https://www.instagram.com/hayesjph/
TikTok: https://www.tiktok.com/@johnphayesfranchise
Pinterest: https://www.pinterest.com/DrJohnHayes/
Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:
Roy Assad, franchisor of Network Lead Exchange (NLX), discusses his journey from being a top franchisee to owning the company. He talks about his diverse background, including successful stints in insurance sales and various business ventures, which led him to the franchise industry. Assad emphasizes the benefits of franchising, such as the turnkey nature of a good franchise, the potential for substantial income, and the importance of sales skills. He provides an in-depth explanation of NLX's networking model, which is centered on exclusive business groups that foster referrals and relationships. Assad also outlines the responsibilities and success factors for franchisees, underlining the significance of strong networks and effective leadership. He delves into the challenges, growth strategies, and future plans for NLX, which include expanding the franchise network and promoting franchise education. The discussion wraps up with Assad providing insights into NLX's scalability and its attractiveness to both experienced professionals and younger entrepreneurs aspiring to own businesses.

- With Roy Assad

TIMESTAMPS:
00:00 Intro
00:29 Roy's Journey to Franchising
02:03 The Appeal of Franchising
05:54 Understanding Network Lead Exchange (NLX)
07:27 Becoming an NLX Franchisee
10:31 Building and Managing NLX Groups
15:30 Roy's Success Story
17:22 Member Recruitment Strategies
18:20 Importance of Networking
19:34 Franchisee Requirements and Support
22:40 Meeting Logistics and Costs
23:37 Future Growth and Expansion Plans
25:48 Challenges and Solutions for Franchisees
28:54 Competition and Market Position
31:08 Franchising Education and Opportunities




LINKS:

WEBSITE: http://franchisehotseats.com/
LinkedIn: https://www.linkedin.com/in/drjohnhayes/
Twitter: https://twitter.com/drjohnhayes
YouTube: https://www.youtube.com/c/Howtobuyafranchise
Instagram: https://www.instagram.com/hayesjph/
TikTok: https://www.tiktok.com/@johnphayesfranchise
Pinterest: https://www.pinterest.com/DrJohnHayes/
Facebook: https://www.facebook.com/franchisehotseatpodcast

DESCRIPTION:
John, the host of the Franchise Hot Seat Podcast, interviews Randy Cross, a Fish Window Cleaning franchisee and president. Randy narrates his franchising journey which began in 2002 when he met a franchise consultant while working at a technology firm. He dispels misconceptions about franchising, explains the franchisee process, and stresses the importance of adhering to established systems. Randy highlights the crucial role of royalty fees in supporting and promoting growth. He shares his early franchise experiences in Grand Rapids, Michigan, his dedication to the Fish system, and his transition from a hands-on operator to an absentee owner with a well-structured team. Randy also discusses the opportunities and challenges of absentee franchising, the significance of the broker community, and the varied success profiles of franchisees based on their DISC personality types. The future of franchising, the contribution of younger generations, and the influence of socially responsible business practices are also discussed by John and Randy.

- With Randy Cross.

TIMESTAMPS (Use ChatGPT on Transcript):
00:00 Intro
00:16 Discovering Franchising: Randy's Journey
01:07 Transition to Fish Window Cleaning
02:31 Understanding Franchisee Mindset
03:50 Challenges and Rewards of Franchising
05:17 Operational Insights and Strategies
11:47 Absentee Franchising Model
18:16 Franchisee Success Traits
25:40 Engaging the Younger Generation
28:35 Conclusion

LINKS:

WEBSITE: http://franchisehotseats.com/
LinkedIn: https://www.linkedin.com/in/drjohnhayes/
Twitter: https://twitter.com/drjohnhayes
YouTube: https://www.youtube.com/c/Howtobuyafranchise
Instagram: https://www.instagram.com/hayesjph/
TikTok: https://www.tiktok.com/@johnphayesfranchise
Pinterest: https://www.pinterest.com/DrJohnHayes/
Facebook: https://www.facebook.com/franchisehotseatpodcast