How often have you been stuck waiting on someone else so you can do your job? This happens more than you think.
It's important to understand your role and your job so others around you can do theirs correctly. This is something I see a lot of Business owners, employees and even contractors due consistently.
We can't eliminate this issue but we can do our best to do our job correctly to help make the job flow more smoothly. Tune in to this weeks episode, as I talk about how to tackle this situation and how you can elevate yourself to keep this at a minimum.
How often have you been stuck waiting on someone else so you can do your job? This happens more than you think.
It's important to understand your role and your job so others around you can do theirs correctly. This is something I see a lot of Business owners, employees and even contractors due consistently.
We can't eliminate this issue but we can do our best to do our job correctly to help make the job flow more smoothly. Tune in to this weeks episode, as I talk about how to tackle this situation and how you can elevate yourself to keep this at a minimum.
[00:00:00] Hey everybody and welcome back to the show. Today's show is Do Your Job so others can do theirs. Have you ever been involved in that before? Have you ever worked a job where you rely on someone else to do something? And if they don't do it, you can't do yours? It's pretty frustrating, isn't it? I know.
[00:00:27] I've been there before. And you know what's funny is when you run your own business, it doesn't stop. You still run into those issues and because you're running into those issues, it's important to see that fix it. and address it when necessary so you can actually get beyond that and be more productive in what you do.
[00:00:49] This kind of goes along with what we were talking about in the last episode of having patience, you know, and making sure you prioritize what you need to do for yourself, for your job, for your business,[00:01:00] so that it doesn't make an emergency or rush on other people's behalf. Well, if you think about it, this is the same thing, just expanded on that.
[00:01:10] It can get really frustrating when you work with a team that doesn't do their job properly or they don't know their job. Like I said, if you're a business, this still happens. Even if it used to happen at your corporate job, it still will show its head when you're working with people who don't do their job properly.
[00:01:33] Let's discuss this. How do we fix this? How do we get beyond this bottleneck that happens?
[00:01:39] I've worked for myself for 12 years. I work with companies, I work with people.
[00:01:44] I work with agencies. I work for white labels. I have colleagues, contractors. The only thing I don't have is employees. That's the only thing I don't have, and there's a reason I don't have employees right now, but. I don't, that's the only thing I don't have, but the rest I do have. [00:02:00] So that means every single one of those I just listed,
[00:02:03] Affects my job and what I do for them or for their clients or for somebody else. So it's important to do your job so others can do theirs. So the focus of this podcast is not like, Hey, let's figure out how we can get others to do the right thing so I can get the right work. No, that would be nice. I, I wish there was a perfect fix for that, but there isn't a perfect fix for that.
[00:02:25] This is more about making sure you do it so others can do theirs and . You know, regardless of what you believe in, whether you're a karma person, spiritual person, Christian person, you know, if you throw this out in the universe and you work like this, maybe you're gonna attract those others that do that too.
[00:02:43] We'll see, I'll throw in some tips of how you can help others do their jobs, right to help you. But right now we're just gonna talk about how we can do it right, so others can do theirs.
[00:02:54] One example I have is I've worked with a client in the past, and [00:03:00] I was hired on to do a specific job for them, and I soon learned that working with this client, nobody on the team did what I did. Nobody knew what I knew. Nobody did the job that I did. Basically, if I left for any reason or had it back out, they wouldn't have anybody that could fill in.
[00:03:18] You know, basically that's what it comes down to. But what happened was part of my job was relying on other people to feed me information, provide data for me, regardless what that could be. Whether it's pictures, videos, you know, written word, emails of stuff. I would rely on other people to give me that data.
[00:03:40] And a lot of times I wouldn't get it, and I'd ask and I'd ask and I'd ask, and I still wouldn't get it, or I would then get it and then they're like, oh my gosh, we're behind. We need to rush. You know, talking about last week's episode, again, talking about, you know, someone else's lack of planning does not constitute in a rush or emergency on your end.
[00:03:59] Hello. [00:04:00] You know, that's what was happening, but. through this, I wasn't able to do my job right and I was kind of giving half effort. And that used to drive me nuts because I know the value that I bring to the table and it's important to bring the value to the table. And when others don't do their job, which affects you from doing yours properly, then you start to worry about are you gonna lose this work?
[00:04:26] Have any of you ever felt like that? Felt like, Hey, I might lose this work if I can't do my job properly, but I can't 'cause they're not giving what I need. I currently work right now and I have a client who, I won't get into specifics or name, but I'm working with them and I keep asking for more and more content, more and more info, so I can do what they hired me for, but they're not giving it to me.
[00:04:53] So I can't do my job, but that's gonna bring us to this very weird scenario where [00:05:00] I either have to jump in, and this is a suggestion I'll give you guys. You might have to do this. I might jump in and say, Hey, listen, it's been three weeks. I'm looking for this info. I literally can't do anything for you guys.
[00:05:14] I am doing A, and I am doing B. , but I can't do C until you give me that stuff. So what I charge you monthly is for A, B, and C, at the end of the month you're gonna get charged for A, B, and C. But C's not being done. But it's 'cause I'm waiting on you guys. So I don't want there to be any issues where you feel like you're getting
[00:05:38] Stiffed from me not completing something, but it's just because I'm waiting on you guys. So there are times where I sit with a client and I say, Hey, just so you know, we are this far behind in this, but it's because I'm still waiting on A, B, C, and D. This is why guys, it's important to have stuff in writing.
[00:05:57] I know I've meet, I meet a lot of people who are like, I don't like emails, [00:06:00] I don't like text call. , I get it. I usually like to talk to someone on the phone too. But over the years, I've switched my business to be more email and text heavy, and I only do phone calls when phone calls are scheduled and booked.
[00:06:11] And even after a phone call, I follow it up with an email. Why? Because an email or text is something in writing. A phone call is not, A phone call is not in writing unless you record all your calls. , if you do, you know, power to you. Make sure you jot some notes down from that phone call of what it's about.
[00:06:29] More power to you, but if you do not record your phone calls, if you talk about something over the phone and it's not followed up in writing, that's on you, not the other person. So I make it a a point to explain to the client that, Hey, we're supposed to do this, this, and this. I am not discounting my rate 'cause my rate includes all this.
[00:06:48] So you need to get things over. And because of that it can make your job frustrating waiting on it. And you know, no matter how often you try to get rid of those clients. You'll always [00:07:00] have at least one or two. You'll always have one that's like that. You might get rid of them, but someone else comes up.
[00:07:05] And some of the times it's just because they get busy and they can't get to things, or they're on vacation or they're doing something. So it will happen from time to time, but it's important to still address that with them. If that pops up, you know, let's, let's do another example. you may have, this is a scenario that I've actually seen with a other colleague of mine and a business they work with, but they used to provide a service for a business and they were highly skilled and valued in that service.
[00:07:39] And then what eventually happened is the company that they were working for slowly started to sell less and less of that service, and this person was like, Hey. I keep losing work from you guys, but we're not getting any new work. Why are we not, you know, trying to bring in clients for a and b work?
[00:07:58] Why are we not doing [00:08:00] that? Oh, I, I don't know. You know, we just, you know, I mean, we're, we're selling a different service. That's kind of our main goal. Okay. But the service I provide to you guys was always a main goal. What happened? You know, and they didn't really know how to answer it. For my colleague, fast forward, we ended up finding out that no one understood the service that my colleague provided for them.
[00:08:24] They didn't understand how to address it, talk about it or anything. So to put this in context for it to make sense, this isn't the exact services, but we'll use, um, you know, I do a lot of Google ads, so we'll use Google Ads for an example. we'll just say the colleague provided Google Ad Services and the company used to sell Google Ad Services, but then the company didn't have anymore Google Ad Services to sell.
[00:08:50] And that's because the people that were working with the company didn't understand it enough to sell it. The people there should have known the service, like they sell the service, [00:09:00] the company sells the service, but they don't talk to anybody about it.
[00:09:03] So the reason they don't talk to anybody is 'cause they don't know enough about it to explain it. So if it's part of your job to sell the services of your business, I think part of your job should be, you know, everything about what you're selling, or at least somebody that can sell the service that knows a little bit about everything.
[00:09:21] And that's what I find extremely kind of hilarious and also disappointing is that if your job is to know all these services your business offers, then you better damn well learn what you are offering because you doing your job right will allow others to do theirs. . So this colleague is missing out on work because nobody at that business that they worked with knew how to sell the service. They didn't know how to talk about it. They didn't know how to sell it. They didn't know enough about it. They couldn't even give basic info to their clients about statistics of the service if they were asked [00:10:00] to.
[00:10:01] Don't be one of those. If you're running a business, don't be like that. If you're hiring contractors, don't do that to them. Don't hire somebody for a service you know nothing about and can't sell and expect them to stick around. Know your business, understand your services. Be able to sell your services so that they can do their job and they're, you know, they're relying on you for income for their business.
[00:10:27] So if they're gonna put time into you, make sure you put time into them. . Also the same thing. If you are a contractor working with another company, reach out. Say, Hey, you know, I'm waiting for you guys to provide this, you know, send me the information that I need so I can work on this for you.
[00:10:44] 'cause here's what happens when you're in that situation like I am and have been, you worry that you're gonna lose that work. You literally worry that one day, . They're going to literally call you or shoot you an email or do [00:11:00] something and say, Hey, Hmm, it's not really working out anymore. We're not getting the results that we wanted, so we're gonna let you go.
[00:11:09] And of course you think to yourself, are you kidding me? Of course, that's not working out. You haven't given me anything. And you know what? Some places do that. Some places do that for an easy out so they can get out of the work. so they can move on because they might not have the money to pay you anymore, but it's still very stressful as somebody who, you know, maybe it's a new client you just landed and you're trying to get things going for 'em really quickly, and they're not providing the work, which now means.
[00:11:42] They're not getting the results that they want. So guess who they think the problem is? And it's not them, it's you. But it really isn't you, is it? It's not you, it's them. But you can't say that. And then you worry about losing the business. I always look at all my clients and I say to myself, okay, [00:12:00] 80% of them aren't going anywhere.
[00:12:02] 20% of them probably are at any given moment. I assume 20% of my clients. Or we'll just say two outta 10 clients, . at any moment can jump and go, and that's because of the fact that this situation, you know, do your job so they can do theirs. That's really what it comes down to. Do your job so they can do theirs.
[00:12:22] So they're not doing their job, so I can't do my job, which that runs the risk of, hey, are they going to go on me, even though it's outta my control? What I do in that situation is I try to follow up as often as possible and try to get those results or the items or the things I need from 'em. I, I mean, I've had clients I probably haven't talked to and, you know, had a meeting with in a couple months because things are just flowing good.
[00:12:49] But if I don't talk to 'em af within a quarter, like after three months, I make sure I reach out and talk to 'em because I wanna make sure, hey, how's everything going? Is everything good? Is everything kosher? [00:13:00] What do we need to do to keep that connection? So I don't have the worry and risk of losing them.
[00:13:05] But yes, sometimes a couple months will go by without touching base. 'cause things are just going good. But then I always stop and I make an effort to touch base, to save that frustration of you're worrying about someone's gonna go.
[00:13:17] So it's very important no matter which side you are on, whether you're running a business and you have people that work for you or you contract to, or if you're a contractor or business and you are getting work from another bigger company, do your job so others can do theirs. Help people out. By doing what you should do properly.
[00:13:38] If you should know all the services you sell, well, you better get up to par on them very quick. So then the person that's relying on income for you, knowing it is there. And the other side, if you're waiting on stuff from somebody, if you're relying on them to do your work so you get money, follow up.
[00:13:55] Spend some time following up. You might have to follow up more than you'd like, but spend some time [00:14:00] following up without being like that annoying person that's like nagging all the time. I mean, if you're following up like 10 times in one week, there's a problem for you. But there's nothing wrong with following up at the beginning of the week and the end of the week and make it different.
[00:14:11] Email one point, call another, or text one time, call, text, email, whatever. Yeah, but you wanna be able to show that you're following up. So if they ever come back and be like, well we don't wanna pay you for that 'cause you haven't did it. You can say like, yes, but I've reached out numerous times 'cause of this and my contract does not state, I don't charge you because you didn't do it.
[00:14:32] And that's something I have in my contract, I definitely have in there. Hey, if the, if the person doesn't provide what's needed for me, it does not stop payment or charges from going through. So take that for what it's worth today. Do your job so others can do theirs.
[00:14:46] Make sure if you're in a team environment, the only thing you can definitely control is yourself. So if you're in that team environment, do what you have to do to make sure you're doing your job properly so others can do theirs. And if you [00:15:00] work and focus at that, I'm sure you will get others doing the same thing for you.
[00:15:05] And if you don't take some of the . You know, extra efforts to reach out, talk, schedule a meeting, get on a page, prioritize, and have patience to then get to where you want.
[00:15:18] That's it for this week's episode. Thanks again, guys, for tuning in. Appreciate you guys listening so much, and we'll talk with you soon. .
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